empathy fatigue

Empathy Fatigue and Compassion Fatigue: Do they keep you up?

Empathy and compassion are essential traits that make us human. The ability to understand and share the feelings of others is what makes us connected as a society. But what happens when these feelings become too overwhelming, leading to fatigue? Unfortunately, empathy and compassion fatigue are real issues affecting people who work in high-stress jobs, especially managers and leaders.

This blog will explore the differences between empathy and compassion fatigue, their symptoms, and why managers are more prone to it. We will also discuss the impact of these conditions on work productivity and decision-making. Lastly, we will provide strategies to beat this fatigue through self-care, training, support, and a positive work environment.

Understanding Empathy Fatigue and Compassion Fatigue

Caring for others can be an emotionally taxing experience, leading to burnout and exhaustion. Empathy fatigue and compassion fatigue are two types of burnout that can arise from the emotional demands of caregiving. Healthcare workers often experience empathy fatigue, while compassion fatigue is more common among social workers and caregivers. But they are not the only ones who face these challenges. People facing roles in the field of management and leadership come across similar scenarios too. 

Read more here: What Is The Importance Of Empathy In Management? 5 Tips To Develop It

Definitions and Differences

Compassion and empathy fatigue are two distinct forms of burnout that can seriously affect one’s emotional well-being. Empathy fatigue refers to the exhaustion that comes from consistently taking on the emotions of others. In contrast, compassion fatigue is the physical, emotional, and spiritual exhaustion that results from caring for those in distress. While empathy focuses on feeling emotions, compassion involves taking action to help others. If not adequately addressed, both conditions can lead to burnout and impact mental health. Therefore, it is crucial to recognize the signs of compassion and empathy fatigue, such as physical exhaustion, emotional numbness, and difficulty sleeping, and take steps to prevent or manage them.

Symptoms of Empathy Fatigue

Caring for others is admirable, but it can also take a heavy toll on one’s mental health. Empathy fatigue, in particular, can result in physical and emotional exhaustion and difficulty connecting with others. Symptoms of empathy fatigue include: 

  • feeling overwhelmed
  • emotionally numb
  • isolating yourself 
  • physically drained
  • obsessive thoughts
If left unaddressed, these symptoms can lead to burnout and impact mental health significantly. However, recognizing the signs early on and taking proactive steps such as setting boundaries and practicing self-care can help prevent or manage empathy fatigue effectively.

Why Managers and Leaders Are at Risk?

Managers and leaders face high levels of stress and pressure in their roles, making them especially susceptible to these. The heavy demands of their work can lead to burnout, decreased job satisfaction, and even physical health problems. Additionally, emotional labor and over-identification with employees can exacerbate these conditions. However, the ability to influence outcomes can also contribute to the stress of leadership positions. Therefore, managers and leaders must prioritize self-care and seek support when experiencing these feelings. 

Heavy Work Demands

Managers and leaders are often at risk for this due to the heavy demands of their work. It can include dealing with high-stress situations, managing large teams, and handling difficult conversations. The emotional labor required in these roles can lead to burnout and decreased job satisfaction. Therefore, managers and leaders must prioritize self-care and seek support from colleagues or mental health professionals to prevent empathy fatigue. 

Emotional Labor and Over-Identification with Employees

Managers and leaders are frequently required to perform emotional labor, which can be mentally and emotionally exhausting. They must deal with challenging or sensitive situations that can take a toll on their well-being. Additionally, over-identifying employees’ problems can contribute to fatigue. Managers and leaders need to recognize these risks and establish firm boundaries.¬†

Ability to Influence Outcomes

As a manager or leader, your ability to influence outcomes can be a double-edged sword. While having control over your team’s and projects’ success is excellent, this responsibility can also lead to high-stress levels and burnout. In addition, empathy and compassion fatigue can make it even more challenging to maintain a positive attitude and inspire your team when you’re overwhelmed. 

Impact on Managers and Leaders at Work

Managers and leaders are often subjected to high-stress levels, resulting in empathy and compassion fatigue. These conditions can significantly impact their overall well-being and performance at work. Empathy fatigue can lead to decreased productivity, burnout, and poor decision-making. Equally, it can cause physical and emotional exhaustion, leading to a lack of motivation at work. Therefore, managers and leaders must prioritize self-care and seek support to prevent these conditions from negatively affecting their work performance and overall life quality. Companies must create a supportive work environment with policies that promote employee well-being while providing resources for mental health support.

Decreased Productivity and Performance

Empathy and compassion fatigue can severely impact managers and leaders in the workplace, leading to decreased productivity and performance. When experiencing these conditions, individuals may feel emotionally drained, overwhelmed, or detached from their work responsibilities. This emotional exhaustion can make it challenging for managers and leaders to make effective decisions, resulting in poor performance. It’s crucial to recognize the signs of fatigue early on and take steps to prevent or address them. Seeking support from colleagues or taking time off can help manage symptoms of burnout, increasing productivity and ensuring better decision-making abilities.


Empathy fatigue and compassion fatigue can contribute significantly to burnout among managers and leaders. Burnout is a state of physical, emotional, and mental exhaustion caused by prolonged stress. Managers and leaders who experience these are at high risk of burnout due to the demands of their positions. These conditions can cause emotional exhaustion, reduced effectiveness in the workplace, and increased feelings of overwhelm or detachment from work responsibilities.

To prevent burnout, managers and leaders must prioritize self-care measures such as taking breaks, seeking support from others, practicing stress management techniques, and setting appropriate boundaries. Additionally, teams should implement policies that promote a healthy work-life balance and create a supportive work environment for employees.

Poor Decision Making

Empathy and compassion fatigue cause emotional exhaustion and decreased productivity and lead to poor decision-making in managers and leaders. In addition, mental exhaustion can reduce the ability to think critically, leading to wrong judgments that can harm the team or organization. Managers and leaders need to identify symptoms such as burnout and emotional detachment to prevent fatigue from affecting leadership decisions. Proactive measures such as self-care, setting boundaries, seeking support from colleagues or professionals, and innovative ideas like mindfulness training can help combat these conditions. Effective ways of managing these issues will lead to better decision-making, positively impacting both the individual and the organization.

Strategies to Beat Empathy Fatigue and Compassion Fatigue

In today’s fast-paced work environment, managers and leaders can quickly become overwhelmed by the job demands. Empathy fatigue and compassion fatigue are two conditions that can develop due to prolonged exposure to stress and emotional labor. Fortunately, several strategies can be used to combat these issues.

One effective way to beat fatigue is through self-care. It involves prioritizing exercise, healthy eating, and getting enough rest to remain grounded and centered. Additionally, setting boundaries between work and personal life can help prevent burnout, while practicing mindfulness can help you stay present and focused on the task. Seeking support from colleagues or professional counselors is another effective way to manage these conditions, as is identifying positive coping strategies like journaling or meditation.

Teams can also prevent empathy and compassion fatigue by offering training programs on stress management, building a culture of support and a positive work environment, and implementing employee wellness programs. By managing these conditions proactively, managers and leaders can prevent burnout, improve productivity, and make better decisions for their teams and organizations.

Self-Care and Boundaries

Maintaining a healthy work-life balance is more important than ever, especially for managers and leaders at risk of developing empathy or compassion fatigue. Self-care and setting boundaries can help prevent these conditions from taking hold. Self-care can include taking breaks, getting enough rest, exercising regularly, and engaging in enjoyable activities. Setting boundaries involves avoiding additional responsibilities, limiting exposure to stressful situations or people, and communicating effectively with others. Prioritizing self-care and setting boundaries are crucial steps toward preventing or overcoming the adverse effects of fatigue. By taking care of yourself first, you can continue to be empathetic and compassionate towards the people around you while avoiding burnout.

Training and Support for Managers and Leaders

Training and support for managers and leaders are essential in recognizing and preventing empathy and compassion fatigue among managers. By educating managers and leaders on the symptoms and effects of these conditions, they can identify them before they become problematic. Managers should encourage employees to practice self-care, set boundaries, and seek help when necessary. Creating a supportive work environment that promotes open communication, reduces stress, and provides resources such as counseling or mental health services can also help prevent empathy and compassion fatigue. A positive work culture can lead to happier, healthier employees who are better equipped to handle the emotional demands of their jobs.

Check out: 31 Powerful Affirmations For Stress At Work With Tips For Using Them

Build a Culture of Support and a Positive Work Environment

Creating a culture of support and a positive work environment can significantly reduce empathy fatigue and compassion fatigue. Employees who feel supported are more likely to be engaged, motivated, and productive. Managers can achieve this by providing resources such as mental health services, promoting open communication, and fostering positive relationships among team members. Additionally, implementing policies prioritizing work-life balance can help reduce stress and burnout, leading to a healthier and happier work environment. By prioritizing the well-being of employees, organizations can prevent or manage fatigue while also improving overall job satisfaction and performance.


Empathy and compassion fatigue are real issues that can affect anyone, especially managers and leaders who are constantly dealing with the emotional demands of their employees. Recognizing the symptoms and taking action before it affects your productivity, decision-making abilities, and mental health is essential. It includes setting boundaries, practicing self-care, seeking support, and building a positive work culture. As a leader or manager, you can influence your team members’ well-being positively. Take the necessary steps to beat fatigue so that you can continue leading effectively. 

Use assertive communication to establish boundaries for your mental and physical well-being.

Take the first step toward self-care with the free assertive communication assessment for managers.

What does empathy fatigue look like? 

Some common symptoms of empathy fatigue are: 
РFeeling helpless in work situations 
РGetting agitated easily 
РFeeling numb or unresponsive 
РA sense of dissociation from routine activities 

How do you treat empathy fatigue?

The key to treating empathy fatigue lies in understanding things with a clear mind. Remain aware of yourself and the perspectives of others around you. Moreover, set boundaries for yourself to avoid overexerting. It is good to go above and beyond for your team; however, it should come at the cost of a manager’s well-being.

What causes a loss of empathy?

Long periods of exposure to situations that require one to express empathy and compassion toward others can lead to a loss of empathy. In addition, stress, burnout, and fatigue also contribute to the loss of empathy among working professionals.

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