Informal Learning: All You Need To Know

In this blog, we’ll look at why informal learning matters for the growth of your team and provide actionable insights on how you, as a leader, can encourage and cultivate it within your organization.

Informal Learning: All You Need To Know

Lifelong learning is now more important than ever, in this changing world.  While formal learning offers a controlled approach, most of the skills your employees apply daily come from informal learning. It is only natural; whether it occurs through day-to-day experiences, conversations among peers, or from personal exploration, etc. In this blog, we’ll look at why informal learning matters for the growth of your team and provide actionable insights on how you, as a leader, can encourage and cultivate it within your organization.

Informal learning is any type of learning that happens outside a set plan or curriculum. This type of learning is spontaneous and directed by personal interest or the need to learn something new.

Informal learning occurs naturally through day-to-day interaction, direct experiences, or individual exploration. Whether it be the manner in which employees share ideas, watch other team members, or address a problem as it comes up, informal learning has a seat at the table helping teams learn and grow.

Key Examples of Informal Learning at Work

  • Peer-to-Peer Learning: Employees often turn to their coworkers for advice, guidance, and knowledge-sharing through conversations or collaborative projects.
  • On-the-Job Learning: Employees learn through hands-on experiences in on-the-job training as they encounter and solve real-time challenges.
  • Self-Directed Learning: Team members frequently seek out resources—whether videos, articles, or webinars—to deepen their understanding of specific topics.

Advantages of Informal Learning

It offers your organization several benefits that align with your L&D objectives.
  • Relevance and Immediate Application: Informal learning is learned in the natural flow of doing things, so it’s directly applicable, making it practical and impactful.
  • Flexibility: Informal learning is more flexible than formal programs because it does not tie up in schedules or rigid structures. Employees enjoy the flexibility to learn in ways that are in suit for them best.
  • Encourages Initiative: Informal learning fosters a culture of curiosity and problem-solving skills, which makes your team agile and ready for change.

The Importance of Informal Learning in the Modern Workplace

Formal learning is a traditional more structured approach with set goals, and schedules, and often leads to certifications, while informal learning is unstructured, driven by personal curiosity, and happens naturally through daily experiences. However, the distinction between formal and informal learning is fading with time. In the modern workplace, informal learning has been enhanced with social platforms, online communities, and collaborative tools. Approaches to employee development are increasingly employee-driven. Informal Learning is a way for leaders to establish a culture of continuous learning, allowing your organization to be innovative and adaptable, enabling employees to take charge of their growth. Informal learning unlocks many benefits for your employees and organization, that can provide an engaging and personalized learning experience that allows different individuals to adapt to their own style of learning. Your organization should encourage a culture of continuous learning and innovation through self-directed discovery and sharing of knowledge. Listed below are some of the crucial advantages for organizations to adopt:

1. Greater Autonomy

Informal learning allows your team to make choices in what and how they learn. They set their own goals and pace how they learn instead of following a rigid plan. Autonomy in the workplace makes people dig deeper into the topics they care about, thus increasing comprehension and creative contributions. In environments where employees are in control, individuals are more engaged and eager to share new ideas.

2. More Effective Learning

Learning through informal, hands-on experiences is more effective than traditional training. Your team is more likely to actively solve problems and apply what they are learning immediately. Whether they find a quick solution online or ask a colleague for advice, the method sticks better because it leads to stronger retention and faster skill-building.

3. Flexible and Multidimensional

Through articles, forums, webinars, and practical exercises, your team can experiment with various learning approaches through informal learning. Because of this flexibility, they may learn in the ways that work best for them, which results in a more comprehensive and personalized learning experience. Online and in-person communities of practice facilitate idea sharing among your team members, which promotes teamwork and group learning.

4. Cost-Effective for Your Business

Compared to formal training programs, informal learning is less expensive. Rather than investing a lot of money in classes, supplies, and instructors, your team can use already-existing resources like peer-to-peer learning or online libraries. You may cut expenses and improve employee development by promoting this type of internal learning.

5. Self-Directed Learning

Your team will be more engaged and continue to grow if you give them the freedom to explore subjects that interest them. They may learn at their own speed, go over material again, or go further into topics they are interested in. People are more likely to enthusiastically apply new knowledge and abilities when they are in control of their learning process.

6. Low-Stress, High-Impact Environment

In contrast to formal settings, where the stress of deadlines and evaluations can inhibit creativity, informal learning flourishes in a more laid-back, stress-free environment. Consider the effects of organizing a relaxed lunch-and-learn for your team or attending a workshop together; these informal settings make learning fun and maintain everyone’s interest.

7. Building a Broader Knowledge Base

Informal learning allows your team to investigate subjects that are outside of their normal purview. This aids in the development of a diverse skill set, which is essential in the ever-evolving workplace of today. Encouragement of continuous learning among team members promotes creativity, flexibility, and problem-solving in general. Prioritizing informal learning not only makes your team better equipped, but it also fosters a vibrant culture where ongoing development is expected. It’s a simple, affordable method to maintain employee motivation, engagement, and readiness for any upcoming problems. Including informal learning in the workplace does not require a complete overhaul of your training program. All you need are a few easy tactics to stir up employees’ enthusiasm for these learning opportunities. This can foster a culture in which exchanging knowledge is routine. The following easy tips will assist you incorporate informal learning into your company:

1. Quizzes and Games

  • Boost Engagement: Use small quizzes and games on important topics to help your team remember better and stay interested.
  • Gamification: Add game features like leaderboards and nudges to create friendly competition and make learning more enjoyable.
  • Interactive Learning: Provide interactive quizzes and simulations for instant feedback and to strengthen the knowledge and skills your team learnt in formal training.
To make learning enjoyable and interesting for your team incorporate gamification and interactive learning.

2. Videos and Podcasts

  • Multimedia Learning: Use engaging video resources, such as TED Talks, industry webinars, and explainer videos, to aid your team members in their learning.
  • Accessible Content: Set up a place where internal training videos and presentations are stored. This will make it easy for employees to find information whenever they need it.
  • Language Learning: Use podcasts and audio materials, like RiseUp Radio– a podcast for managers and leaders to unlock their true potential, for quick learning that can be done on the go. This is great for auditory learners and people short on time.
Learning becomes simpler and more enjoyable when multimedia, such as podcasts and videos, are used. Employees with varying learning styles benefit from this.

3. Mentoring Programs

  • Share Knowledge: Set up formal or casual mentoring programs. Connect experienced workers with those who want help and to learn more.
  • Role Models: Motivate senior professionals to become mentors. They can provide helpful advice, talk about their work context, and create a friendly space for learning.
  • Reverse Mentoring: Start reverse mentoring programs. This lets younger employees teach their skills in areas like technology, social media, or new trends.
Mentoring programs facilitate knowledge exchange, interpersonal connections, and practical advice. They foster an environment in the company that is conducive to growth and development for your team.

4. Seminars and Conferences

  • Industry Insights: Encourage your team to go to seminars, webinars, and conferences that are relevant to the industry. This will help them stay updated on new trends and best practices.
  • Networking Opportunities: Offer chances for the team to meet peers, experts, and possible mentors. This helps with professional development and sharing knowledge.
  • Knowledge Sharing: Ask the team members who come back from conferences or seminars to share important takeaways and ideas with the other members.
Supporting employees’ attendance at industry events demonstrates an organization’s dedication to their development. This fosters a culture of lifelong learning and facilitates the exchange of useful information among coworkers.

5. Encourage a Knowledge-Share Culture

  • Collaboration Platforms: Set up online spaces like chat rooms or forums. This lets employees connect easily, ask questions, and share their skills.
  • Social Learning: Promote the use of social learning platforms. Your team will get to follow experts, join discussions, and find useful articles and resources.
  • Communities of Practice: Encourage communities of practice in the company. This brings together people with similar interests to work together, learn from one another, and share the best ways to do things.
By creating a friendly and open learning environment, you let employees learn from each other. This leads to growth and a stronger, more knowledgeable workforce.

6. Collate Valuable Resources

  • Centralized Repository: Set up a single online space where your team can find articles, e-books, research papers, templates, and other useful learning materials easily.
  • Curated Content: Ask experts in the company to gather content and make internal wikis or knowledge bases. This will help to keep information accurate, current, and easy to get.
  • Information Repository: Arrange resources by topic, department, or skill level. This will make it easier for employees to look for and find what they need quickly.
Giving employees access to a well-structured set of resources allows them to learn independently and rapidly discover answers to their problems.

7. Offer Social Learning Opportunities

  • Peer Interaction: Promote interactions among peers through departmental collaboration, group projects, and enjoyable activities that promote knowledge sharing and mutual learning.
  • Collaborative Learning: Use collaborative learning tools, like shared documents, project management software, or virtual whiteboards. These tools allow your team members to work together and share their knowledge in real-time.
  • Social Forums: Create online groups or internal social forums. Employees can learn from each other’s experiences by connecting with people who share their interests or challenges.
By adding social learning to the workplace, organizations use the shared knowledge of their employees. This fosters a dynamic learning atmosphere where everyone benefits from one another’s experiences and learns from them.

8. Allocate Time for Learning

  • Dedicated Learning Time: Create a culture where people keep learning. Set aside specific time for employees to take part in informal learning, like reading articles, watching webinars, or joining online talks.
  • Time Management: Offer training on building time management skills and setting priorities. This helps employees fit learning into their busy lives.
  • Lifelong Learning: Encourage a lifelong learning attitude by recognizing and rewarding employees who look for ways to grow and develop. This can happen in the workplace or outside of it.
When you make learning important and provide time for it, your team shows their care for employee growth. This builds a culture where learning is valued and praised. Informal learning has its own set of challenges even though it has numerous benefits. Lack of structure is a common issue that makes your team unclear about where to begin or how to monitor their progress. Employees lose motivation or have trouble locating the appropriate resources if they are not given clear instructions. You tackle this by offering Leadership Learning Journeys, recommending worthwhile resources, and establishing explicit guidelines for informal learning. Employee engagement and motivation to participate will also be maintained with regular check-ins and support. Measuring the influence of informal learning presents another difficulty. It is more difficult to determine how informal learning affects performance than formal programs with predetermined evaluations. You can gain a better understanding of the efficacy of your learning tactics by routinely gathering feedback via surveys, one-on-one meetings, or performance-tracking systems. This enables you to customize your materials and guarantee that informal learning fits perfectly with your organizational goals, giving your team a more fulfilling and effective experience. In conclusion, informal learning is a flexible and helpful way that helps people in many parts of their lives. It gives them the freedom to learn on their own. By using informal learning methods, people can boost their knowledge, skills, and overall growth. Organizations can also gain by using these strategies. This can build a culture where people keep learning and sharing what they know. To make the most of informal learning, it is important to overcome challenges and use feedback to get better. Embrace informal learning to enjoy its many benefits for personal and work growth. If you want to learn more about informal learning, think about using these strategies in your workplace. This will create a more fun and effective learning experience.

Ready to start your learning journey?

Discover how continuous learning can fuel your growth with Risely’s Leadership Learning Journeys and unlock your true leadership potential!

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Friend or foe? AI for you

Geraldine Murphy , Global Learning Experience Manager at The Heineken Company, shared an interesting insight in the last edition of LinkedIn’s Workplace Learning Report.

While talking of a move away from one-size-fits-all training, her vision called for a major shift from traditional leadership training to a dynamic mode of delivering leadership development resources.

She discussed two major facets in this equation: the human-led leadership transformation focuses on deep inner work, such as values and purpose.

Do you want to guess what made the other half?

AI

Contrary to popular fear (or expectations or hopes), AI is not set to replace humans. Instead, it’s here to empower humans. It does so in leadership development and coaching by solving for the lack of real-time guidance and insights.

Suppose you don’t have a coach (as most leaders don’t) but do have a people management challenge (as most leaders do)—what’s the way out? AI-powered coaching solutions like Risely’s Merlin bridge this gap effectively through coaching at the point of need.

At first glance, solutions like this seem unreal.

Can an AI ever understand how annoying Karen from Finance is? Can it handle Smith’s mood swings as well as I do?

We’ll let you figure it out here with Merlin for free. Start a role play with your frenemy colleague and let us know.

Amid the threat of job loss due to AI, there are also positive signals, like Asana’s report that 65% of employees understand human-centered AI and believe it will be helpful at work.

In people management roles, what does helpful AI look like?

Is it going to do everything while you relax? Probably not. (Although 1 in 6 US employees ARE open to the idea of having an AI boss)

Instead, AI makes things easier, as discussed in the first use case above of AI coaching.

We always assume and talk about the basics: AI will make data handling and routine administrative work easier, reduce biases, and remove the friction of small tasks.

But there’s more to it; the same report shared that over one-third (37%) of employees want to use AI for creative brainstorming. Going back to Murphy’s statement, we can see the need for brainstorming support even more clearly.

Look at the use cases she refers to, insights for:

  • career discussions
  • strategy development
  • marketing campaigns

All three have one thing in common. They are traditionally high-level human jobs. It is not what we’d ideally like AI to replace. After all, why can’t AI focus on cutting down my laundry while I effectively create value with my solid career plan (final final (2) version.pdf)

AI in people management also works similarly on the creative side. For one, AI coaches can bring skill development to your mobile device and everyone in your organization. It cuts down heavily on the cost of enrolling everyone in a leadership development program and the chase of getting everyone onboard for training that steals their work hours.

That’s not all. AI helps you overcome daily challenges that do not quite fall within the scope of any leadership training. It can address the pesky questions—how do we talk to Rahul about his underperformance? Or how does Brenda plan to meet the deadlines with such slow progress?

An AI coach helps you figure these out with insights or, sometimes, even a role-play.

AI is at work like your co-pilot to drive growth along with you, but it’s currently performing only selective tasks. In the years to come, it is likely to get better, but it still won’t help with laundry.

Let’s bring change: one feedback at a time.

We’ve built Candor as a tool to share anonymous feedback from employees with team managers. It’s free. Give it a spin here and start connecting.

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