What is a toxic manager and how to never become one?

What is a toxic manager, and how to never become one?

As a manager, it’s essential to be aware of the signs if you’re becoming toxic. Suppose you can identify the signs early on and take the necessary steps to stop your toxic behavior before it continues. In that case, you’ll be in a much better position to lead a healthy, productive team. In this post, we’ll understand who is called a Toxic Manager and what impact their toxicity has on their team. We’ll be further adding ten valuable tips on how managers can protect themselves from becoming toxic in their roles. So, let’s start!

How will you define a Toxic Manager?

Until now, the definition of a toxic manager has been left up to individual interpretation. But now, there’s a definition that’s been made based on the research conducted. A toxic manager drives talented people away, ruins the workplace culture, and has no respect for the team. This type of manager is toxic not only to the individual employee but also to the whole team. As a result, the workplace becomes a toxic environment. Such managers are often intolerant of others, and their actions negatively impact productivity. Toxic managers can quickly turn a team into an atmosphere of intimidation and fear. They can be both verbally and emotionally abusive and often resort to spiteful and underhanded tactics to get their way. A Toxic Manager is often untrustworthy and unreliable, putting the entire team at risk. This toxicity is not specific to any specific type of management. It can flow or foster in any department, from HR, sales, IT, or even project management. Each department of any business is at the risk of having a bad boss or a bad manager whose toxic leadership and toxic behavior create a toxic workplace and may even severely affect the company culture. They lack empathy, compassion, emotional intelligence, or even the basic sanity necessary for managing a team effectively. They can have a significantly -lousy impact on their team; we will discuss this impact in detail in our next section.

A Toxic Manager’s impact on the team

As mentioned earlier, a toxic manager’s impact on the team can be devastating.
  • Their actions can cause individuals to feel disrespected, unappreciated and paranoid.
  • They can also lead to a loss of trust and morale, which will impact productivity.
  • In addition, teams under the direction of a toxic boss or manager often experience conflict and disharmony.
  • The Toxic Manager is usually very quick to take offense even when there is no real offense being committed, which can lead to Drama Triangle situations.
  • Teams under the control of a toxic manager are also highly likely to experience burnout.
In short, a toxic manager can take in a good team and destroy it. Their toxicity ends up causing the best employees to leave and the reaming to lose all motivation.

How To Protect Yourself From Becoming A Toxic Manager

1. Keep a constant check on your behavior

Sadly, toxic behavior is becoming an increasingly common problem in the workplace. It manifests in various ways, from oral toxicity to emotional toxicity. Toxic behavior is never acceptable, and it needs to be stopped at all costs! If you want to protect yourself from becoming a toxic manager yourself, keep checking your behavior. Be aware of your words and actions, and be mindful of how they impact the people around you. If you see any signs of causing harm or distress, take steps to address them immediately. If physical meetings bring out your toxic behavior, try keeping most of the conversations through email.

2. Don’t micromanage

Micromanagement is extreme and often counterproductive management that involves doing everything possible to control every aspect of employees’ work. Micromanaging employees can be a recipe for disaster, leading to stress, unhappiness, and even burnout. Therefore, the first step to avoid becoming toxic is to keep micromanagement entirely out of your leadership style. Try to become a good coach and provide clear and straightforward instructions, and give your team the freedom to discover and innovate on their own. It will help them achieve their goals more effectively while also reducing the need for you to be involved in every aspect of their work.

3. Do not bully or backbite your employees

Toxic managers are not only unprofessional but also bully and backbite their employees. These behaviors destroy morale and lead to resentment, which can ultimately lead to a termination or make retention too hard. If you want to avoid becoming a toxic manager, be careful not to bully or backbite your employees. Instead, focus on building a positive rapport with them and encourage them to voice their concerns and problems. Keep your interactions with your team constructive, professional, and positive. If you need to criticize someone, make sure that it is constructive and comes out positively.

4. Avoid putting down or demeaning others

The toxic manager often takes pleasure in criticizing and putting people down. It doesn’t make them look good; it makes them look like jerks. Toxic behavior can quickly spread like wildfire in a work environment and have serious consequences. If you’re trying to stay safe and manage your career growth, it’s essential to avoid putting down or demeaning others. Doing so will only cause resentment, anger, and frustration, which will only lead to problems. Instead, try to take the high road in any situation and remain objective. It will help you build trust and respect with your team and ultimately help you achieve your goals.

5. Don’t misuse someone’s weaknesses

As a manager, it is your responsibility to protect your team members or co-workers from being exploited. We often see managers misuse others’ weaknesses to achieve their own goals. For example: If an employee has the weakness of not being able to say no to things, a toxic manager will keep on giving them extra work or responsibilities, knowing that they’ll accept it. If you want to avoid becoming a toxic manager, do not ever misuse someone’s weaknesses to take advantage of them or make them feel powerless. Instead, use your knowledge and skills to help them achieve their goals. It will make them feel appreciated and motivated and help you build a strong team for the long term.

6. Avoid getting caught up in the drama

One of the best ways to protect yourself from becoming a toxic manager is to avoid getting caught up in the drama. It can be easy to get wrapped up in office politics, but it’s important to stay above the fray. Try to focus on your work and your goals, and don’t get drawn into arguments or backstabbing. If you see that someone is getting caught up in the drama, try to help them out. Offer them advice, or recommend that they talk to a therapist or counselor. Drama can be addictive, but it’s important to remember that it’s time-wasting and above all “Toxic”.

7. Avoid getting personal with someone

Toxic managers are often characterized by their need for control and tendency to be overbearing. They also tend to be personal, nit-picking, and reactionary. Ultimately, these behaviors lead to a tense and dysfunctional work environment, which can eventually impact the private lives of their subordinates. If you want to avoid becoming a toxic manager, staying away from getting personal with your team members is essential. Instead, focus on building relationships based on trust and mutual respect.

8. Avoid biases and favoritism

When it comes to managing people, the danger isn’t just in making wrong decisions – it’s in adopting a bias or favoring one person over another. It can have serious consequences, leading to resentment, infighting, and ultimately, staff turnover. To avoid becoming a toxic manager, be vigilant about preventing bias or favoritism in your interactions with your team. It will help ensure that everyone feels appreciated and respected and that all voices are heard.

9. Avoid creating unnecessary issues or mentally harassing someone

As a manager, it is your responsibility to create an environment where your team can thrive and be productive. However, if you are not careful, you can easily create needless issues or mentally harass your team members. You may do it by setting too tight or almost unachievable deadlines, assigning work to your team members out of their roles, or putting too much undue pressure. To avoid becoming toxic, you should first avoid creating unnecessary problems by setting clear and concise expectations, enforcing them fairly and consistently, and being available to answer any questions your team members may have. Additionally, be mindful of the words you use and refrain from speaking to your team in a derogatory or insulting manner as it may negatively affect their mental health. Finally, always remember that working under pressure can be beneficial but only to a certain extent. It would help if you never went beyond this extent to put pressure on your teammates.

10. Don’t pit team members against each other

If you want to keep your team healthy and productive while keeping yourself away from becoming a toxic manager, it’s essential to avoid pitting team members against each other. Pitting team members against each other creates resentment and disharmony and can lead to miscommunication, ineffective decision-making, and even sabotage. Instead of making this toxic environment, aim to build a supportive team environment. Each team member should agree with and back each other’s decisions, bring their unique skills to the team, and enjoy their company. Reward team members for their hard work and make sure that everyone feels like they have a voice and an impact on the overall direction of the company.

Conclusion

To conclude, toxic managers can ruin any workplace, especially those where personal interactions are essential for productivity. They can be very destructive and demoralizing, where employees feel like they can’t do anything right. The worst thing is that they often seem to thrive on conflict and dish it out as if it’s their favorite food. Therefore, you as a manager should protect yourself from becoming a toxic manager at all costs. The tips outlined above will keep you from maintaining the necessary distance from toxicity and move you towards becoming great managers.

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10 Ways Managers Create Psychological Safety For Their Teams

10 Ways Managers Create Psychological Safety For Their Teams

Psychology safety is one of the most essential aspects of effective team management. Managers need to create a safe and psychologically supportive environment for their team if they want them to be productive and effective. In this blog, we will discuss psychological safety and how managers can facilitate it for teams. First, we will define psychological safety and explore why it is essential for teams. We will also provide tips on how you as a manager can facilitate psychological safety in your team environment. So, without any further delay, Let’s start!
Psychological safety is a term used in organizational psychology, coined by a Harvard business school professor Amy Edmondson. Its definition is “a shared belief that one will not be punished or humiliated for speaking up honestly about mistakes and vulnerabilities” (Edmondson, 1999). The concept of psychological safety was first developed in the early 1990s when researchers studied how teams worked together. They found that one of the critical factors of successful team performance was psychological safety. It is the feeling among team members that they can take risks without fear of retribution. Psychological safety is the belief that you are safe to be yourself around other people. The term given to the secure environment allows team members to openly share their thoughts and ideas without fear of psychological harm. It breeds in an environment that is free of psychological threats. In such an environment, team members feel confident that their co-workers will not embarrass, humiliate, or punish them for speaking up or making mistakes. This kind of environment fosters creativity, risk-taking, emotional intelligence, empathy, growth mindset, and sound mental health of employees. Psychological safety is essential for teams for the following reasons:
  • Facilitates creativity – When team members feel safe sharing their ideas and opinions, they are more likely to develop new solutions and brainstorm new ideas.
  • Leads to better problem-solving – When teams are free from fear of psychological harm, they are more likely to confront issues head-on. They may then find solutions that work best for everyone involved.
  • Enhances communication and collaboration – When team members feel comfortable talking about everything – even the thorny topics – they are more likely to build trust and work well together.
  • Promotes team solidarity –  When everyone is comfortable talking about their problems, teammates feel more connected and supportive of one another.
  • Conversations become constructive – By everyone being confident to give their inputs and ideas without the fear of them being wrong, team conversations become more productive and fruitful. It even facilitates better teamwork.
  • Facilitates decision-making – Teams with high psychological safety levels tend to conduct team meetings where everyone is free from the fear of being devalued or undermined by one another. These meetings provide an essential forum for brainstorming. It helps teams make faster decisions because it allows them (the members) to air out and discuss their thoughts before taking a big plunge.
In short: When everyone feels comfortable making mistakes, participates in meetings as equals, and candidly expresses opinions to one another, it enhances the overall team effectiveness. Teams with high psychological safety levels are more likely to achieve high-performing goals than teams that do not have such safe environments.

1. Create a positive team culture by fostering a safe and inclusive environment

Employees would likely leave their current job if they felt that their psychological safety was jeopardized. To create a positive team culture and protect your employees from psychological safety risks, it is essential to foster a safe and inclusive environment of psychological safety. You can do it by taking these steps:
  • Being friendly towards all your employees, regardless of gender or race
  • Encouraging open communication throughout the team
  • Make sure all team members feel included and heard
  • Creating a safe, comfortable, and respectful working space
  • Being sensitive to your employees’ feelings

2. Ensure that your team knows that it is okay to commit mistakes

One of the biggest psychological threats is the fear of committing mistakes. Employees avoid taking risks or trying new things due to the fear of their fallibility. A healthy psychological safety allows team members to be creative and take risks without fear of repercussions. When a team feels psychologically safe, it is more likely to be productive and innovative. To ensure that your team feels safe to experiment and take risks, you must create an environment where everyone knows that making mistakes is okay. They can do it by reminding your team that mistakes are a part of the learning process.

3. Include and accept your team members as they are

A psychologically safe team allows for effective communication and cooperation. Managers of psychologically safe teams know how to effectively include and accept their team members for who they are. They understand that everyone has their strengths and weaknesses. They further work to incorporate these into the team’s collective strengths. To build a psychologically safe team, instead of calling out or demeaning employees for their weaknesses, you should work together to overcome those weaknesses. By doing this, the team can overcome any obstacles together and reach their goals quickly and efficiently.

4. Encourage honesty at all times

When it comes to Psychological Safety, you need to encourage honesty at all times. It is essential to disclose information that they perceive as risky or embarrassing. Honesty is the cornerstone of trust. When this trust breaks, it can create a way for psychological threats to flow in. Therefore, encouraging honesty is essential for managers. Honesty within the team will also ensure no hidden or unspoken resentment or bad feelings between the team. They can do it by having direct, honest conversations with their team members to motivate them to do the same.

5. Make sure there are adequate resources available to support the team’s work-life balance

There’s no denying that juggling work and personal responsibilities can be challenging. But it’s also vitally important that managers take steps to ensure that the team is psychologically safe. It means guaranteeing adequate resources are available to support the team’s work-life balance, including breaks, overtime, and time off. Doing so ensures that the team can manage their workload effectively. That ultimately helps reduce any psychological risks related to work-life imbalance. And if you want to keep your team motivated and engaged, you know that providing all of these essential resources is a must!

6. Encourage team members to share ideas and concerns, or even challenge others’ ideas openly and respectfully, without judgment

To foster a psychologically safe workplace for your team, it is essential to encourage team members to share ideas and concerns. They may even challenge others’ ideas openly and respectfully. It helps build trust and camaraderie while ensuring that all opinions are heard and considered. Furthermore, it is essential to create a supportive environment. In this environment, team members feel comfortable reporting any problems or challenges they may encounter without the fear of being judged. By doing so, you can eliminate disengagement and help your team thrive and deliver the best possible performance. Managers can do it by being straightforward and open about the problems they may encounter while also showing that respect. Doing this will ultimately lead to a fearless organization.

7. Address any issues that arise quickly and effectively so that the psychological safety of the team remains intact

Managers have a crucial role in facilitating the psychological safety of their team. By addressing any issues that arise quickly and effectively, you can help reduce the potential for any interpersonal risk, conflict, or stress within the team (any of which can become a psychological threat). It will help to ensure that employees are productive and feel comfortable communicating with their team members. By taking these measures, a team leader can help to ensure that the team can work together harmoniously and achieve their goals.

8. Model positive behaviors and vulnerability

One of the best ways to facilitate psychological safety is to model positive behaviors and vulnerability. It means showing your team that you are comfortable being yourself and willing to be vulnerable with them. This will go a long way in creating an environment where people feel comfortable expressing their ideas and unloading their frustrations. It will also pave the way for them to open up about complex personal issues, leading to a more productive and safe work environment. Managers should also model curiosity so that even their team members get motivated to try and learn new things even though there is a risk attached to them.

9. Ensure safe and inclusive collaboration within the team

In the corporate world, collaboration is key to success. However, it can be a daunting and unsafe experience for some employees, particularly those who feel excluded or unsupported. When psychological safety is not safeguarded, it can lead to feelings of anxiety and stress, ultimately harming employee productivity and satisfaction. Therefore, you should ensure safe and inclusive collaboration within the team to foster a psychologically safe environment. You can do it by creating opportunities for employees to collaborate spontaneously and giving the teams time and space. Managers should also provide a supportive environment free from harassment, bullying, and intimidation. It is necessary as these psychological threats can make it hard for employees to collaborate.

10. Make sure that everyone has a voice and that voice is heard

When it comes to creating a safe and productive team environment, it is essential that every individual has a voice and that voice is heard. It is because not being listened to or not having a say in the team’s endeavors is one of the biggest psychological threats an employee can face. This will require you to check that each team member is giving their share of input and is voicing any concerns, ideas, suggestions, feedback, or objections they may have. It means that you must provide a space for employees to share their thoughts and feelings. You should also be prepared to listen to and validate the concerns of their team. You can do it by creating an environment conducive to open discussion and establishing clear communication channels. Psychological safety is an essential element of a healthy work environment. It refers to the sense of trust and security employees feel at work. It allows them to be their best selves and pursue their goals. Unfortunately, many organizations struggle to achieve and maintain psychological safety due to a lack of understanding of how it works and how to achieve it. This blog has discussed the different benefits of psychological safety. We have also discussed how managers can ensure that their team is psychologically safe. You will ultimately achieve a psychological threat-free work environment by following these tips.

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FAQs

What are the 3 fundamentals of psychological safety?

The three fundamentals of psychological safety at work are:
– Taking challenges as learning experiences
– Acknowledging and learning from mistakes
– Being open to new ideas and conversations

What are the factors of psychological safety?

The essential factors of psychological safety:
– Organizational culture
– Management support
– Positive environment
– Mutual respect

How do you practice psychological safety?

A manager can practice psychological safety by ensuring that their workplace has a supportive atmosphere for the team. A few steps that managers can take include:
– Exchanging constructive feedback
– Providing guidance and support
– Building trust and relationship

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