July 31, 2023 - Risely

6 Effective Ways to Manage Conflict at Work

Conflict at work can be difficult to deal with, but it’s something that every manager needs to be aware of and prepared for. If you’re not expecting it and aren’t ready to manage it, it can quickly become a source of tension and chaos. This blog discusses the top 6 ways to manage conflict at work for managers and leaders. We have also discussed various types of workplace conflicts and why managers should give conflict management a top priority. By taking these steps, you’ll better equip yourself to manage conflict at work, and everyone will be happier! So, let’s start with understanding what exactly a conflict is.

Table of Contents

6 Effective Ways to Manage Conflict at Work
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What is a Conflict?

Conflict is a disagreement or hostility among individuals or groups about something. It can be physical, verbal, emotional, social, and even workplace. It is defined as a disagreement or argument between people or groups of people, typically a heated one. Anything from a dispute about a project at work to a disagreement about resource allocation can spark a conflict. Conflict can be healthy or harmful, constructive or destructive, depending on how we handle it. In general, though, we see conflict as unfavorable because it can lead to division, anger, and even violence. It’s often best to resolve workplace conflicts as quickly and peacefully as possible. Conflict is an inevitable and often necessary part of the workplace. It is basically when two or more people are working together to accomplish a common goal, and they encounter difficulties with each other. It adds stress for both managers and employees as it can be tiring and overwhelming to have conflict constantly in the workplace.

A conflict at work can also become extremely dangerous if left unchecked. There can be various causes of conflict in the workplace, including different goals, personalities, opinions, beliefs, standards, work styles, etc. However, someone will have had enough no matter how long you treat these interpersonal differences (distances) with caution.

Who is responsible for managing and resolving these conflicts?

It is not difficult to answer this question. Managers are the obvious ones responsible for conflict management and conflict resolution. Conflict management skills are a significant part of the skills required for managers to be effective in their roles. They are responsible for both setting up the work environment and team dynamics. Managers are in charge of making sure everyone gets along within the organization. They do it by always doing their due diligence to pay attention to any potential conflicts. Additionally, administrators such as HR managers or senior management have a significant role in controlling the process of managing conflicts at organizational levels and how it affects individual employees (e.g., employee turnover). Managers are not just responsible for managing conflicts, but they also need to give managing these conflicts top priority. Let’s now discuss the reasons behind it.

Why should managers try to manage conflict at work?

There are many reasons why managers should give top priority to managing conflict at work. Some of the biggest and the most common ones are as follows:

Conflict can lead to less efficient work and lower productivity
It can cause morale problems, sow distrust and discord within teams, and impair team performance
Workplace conflicts can even lead to lawsuits or other legal disputes
It can negatively impact the organization’s image and brand
It can increase staff turnover rates
Managing conflict effectively is essential for fostering organizational trust and communication
Effective resolution of conflict at work leads to cooperation, improved teamwork, more productive employees, and ultimately firmer relationships

Given the above, it is evident that managers need to manage conflict at work effectively for short- and long-term success.

What do typical workplace conflicts look like? 3 Workplace conflict scenarios for managers

Scenario 1: Mediation

Two employees in a marketing department are having a conflict about the use of resources. One believes that the other is using too many resources for their project, while the other believes they are justified in their usage. The manager decides to mediate the conflict by meeting with both employees. During the meeting, the manager encourages both parties to listen to each other’s perspectives and to find common ground. The manager facilitates the discussion and helps them devise a compromise where the employee using the resources agrees to share them with the other employee and work together more closely in the future. The manager also sets up a follow-up meeting to ensure the agreement is upheld. Read more: How Negotiation And Conflict Resolution Go Hand-In-Hand? With 5 Examples

Scenario 2: Collaboration

A sales team is having a conflict over a new client, with two employees competing for the same account. The manager resolves the conflict by encouraging the employees to work together on the account. The manager suggests they pool their strengths and skills to give the client the best possible service. The manager facilitates a brainstorming session where both employees contribute their ideas and develop a plan of action. They agree to divide the work and keep each other updated on progress. The manager also sets up a system for regular check-ins to ensure successful collaboration.

Scenario 3: Coaching

Two employees in a production department are having a conflict over the quality of work. One employee believes that the other is not producing work that meets the required standards, while the other believes that their work is satisfactory. The manager decides to resolve the conflict by coaching both employees. The manager sets up individual meetings with each employee to discuss their perspectives and provides feedback on their work. The manager also offers guidance, suggestions for improvement, and plans for ongoing training and support. The manager follows up with both employees regularly to monitor their progress and ensure the conflict has been resolved. Read more: Coaching Employee with Negative Attitude to turn them around in 5 easy steps

How to resolve conflict in the workplace as a manager? 6 Effective Ways

Create an atmosphere of trust and mutual respect

The first step for managers to effectively manage workplace conflicts is to create an atmosphere of trust and mutual respect. Managers should create a work environment where employees feel comfortable sharing disagreements, different viewpoints, resentment, or problems. They can do this by creating a climate of openness and communication. They should also be fostering trust between managers and subordinates. When employees feel that managers respect their concerns and they can talk to their manager openly about any conflict, managing the conflict will get easier. Lack of trust and mutual respect leads to conflicts becoming entrenched, making it more challenging to resolve them.

Listen attentively and offer constructive feedback

Active listening to employee concerns is the best way for managers to understand better the problems and emotions that have led to the conflict. Managers should ask questions to understand what led to the conflict from each person’s point of view. This type of effective communication is essential in resolving disputes. Because it allows both parties involved in a dispute to voice their opinions without feeling judged or defensive. Additionally, by offering constructive feedback after listening to the concerns, managers can help employees understand the real reason behind the conflict they are finding themselves in. It can help employees easily overcome conflict at work. It will also help them learn, which may help them avoid these conflicts in the future. That will ultimately make it easy to manage conflicts. Read more: Practicing Empathetic Communication: 5 Secrets of Successful Managers

Address the root cause of the conflict promptly

Once they identify a conflict at work, managers need to address its underlying cause as soon as possible. You can do this by discussing the problem openly and candidly and addressing the point of view of both parties involved. Managers can then create a common ground and work together to develop a solution that satisfies all parties quickly. If they do not resolve the conflict soon, it may become entrenched and more difficult to determine. Getting to know the root cause can allow managers to come up with new ways or interventions to avoid the same in the future. What are the common workplace conflicts? Identify the types here.

Avoid getting drawn into an argument or a heated debate with your colleagues

Managers should make sure to keep the arguments internal to the workplace. They should, very importantly, avoid getting drawn into a heated debate with their colleagues. Getting drawn into a heated discussion will be ineffective in resolving the conflict, but it may also lead to further resentment. These heated debates can also be counterproductive to delivering objectives and goals set by the organization. To avoid this and manage workplace conflicts effectively, managers should respond to employee concerns but not take a negative response personally. When disagreements do arise, managers should control their emotions and should try to address them calmly and rationally using constructive criticism. If the conflicting parties do not agree with the best solution you could provide, you should not lose your cool. It would be best to work together with them to develop a different solution or course of action that can prove acceptable to the conflicting parties.

Avoid personal attacks or demeaning comments directed at others

Many people view workplace conflicts as an opportunity to attack the other person and try to win. However, this type of behavior is counterproductive and will only lead to further conflict. Managers should avoid personal attacks or demeaning comments directed at others to manage conflicts effectively. When tensions are running high, it can be challenging to stay calm and constructive. However, resorting to personal attacks will only make the situation worse. Demeaning comments damage relationships and can also be damaging to a company’s reputation. Managers should try to stay focused on the issue at hand. They should remember that the goal is to manage and resolve the conflict and not to initiate another one. Therefore, they should avoid personal attacks or demeaning comments as doing so will help maintain a positive working environment. It will also help to resolve the conflict more effectively. Instead of passing these attacks or comments, managers should empathize with the conflicting parties. Doing that will make all parties feel safe and secure. It leads to greater insight and a more effective resolution of the issue at hand.

Check out the do’s and don’ts of constructive feedback too.

Offer support and praise when a conflict is resolved

When a conflict is resolved, it’s essential to offer your employees sincere congratulations and show them support in their recovery. You can do it by praising them for their efforts, providing assistance if needed, or sending a thank you note. Providing recovery support to employees after resolving the conflicts can show how much the organization takes their personal growth and development into importance. It will also provide employees with a sense of security. Further, managers can build trust with their team members by communicating appreciation and encouragement. All that together can also help avoid further conflicts among colleagues after conflict resolution has been achieved.

Conclusion

In today’s competitive and fast-paced world, workplace conflicts are inevitable. But not all conflicts are created equal. Some are miscommunications or misunderstandings, while others can escalate into full-blown disputes that can hurt team productivity and morale. As a manager, it’s your responsibility to know the different types of workplace conflicts and resolve conflict at work effectively. You should know that you are the one responsible for managing them. Further, you should also know how to resolve them to benefit everyone involved. We’ve outlined the 6 top easy-to-follow ways to manage conflict at work in this blog. So whether you’re a new manager just starting or an experienced one looking for new and innovative ways to manage conflicts successfully, we believe these ways will help you out.

Deeksha Sharma

Deeksha, with a solid educational background in human resources, bridges the gap between your goals and you with valuable insights and strategies within leadership development. Her unique perspectives, powered by voracious reading, lead to thoughtful pieces that tie conventional know-how and innovative approaches together to enable success for management professionals.

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Managing Conflict at Work FAQs

What are the most common conflicts at work?

Common conflicts at work arise due to task-based differences or personality differences. Different opinions and working styles can also cause conflicts. These differences can grow into more significant conflicts when they are not dealt with maturely.

How to manage conflict between employees?

The key to managing conflict effectively as a manager is understanding the issue from multiple perspectives. It starts with being open to differing opinions, letting go of biases, and maintaining an objective approach when making decisions. Also, encourage employees to work out issues amicably.

How can conflict in the workplace affect the team?

Frequent conflicts create a hostile work environment which harms employees’ psychological safety. Typically, conflicts bring down productivity and reduce team cohesion. It contributes to lousy performance and can lead to high absenteeism and turnover among employees.

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Roadmap to the First 30 Days as a New Manager: 14 Things to do

Congratulations on your new role as a manager! The first 30 days can be overwhelming, but you can hit the ground running with a roadmap to guide you. In this blog, we will share five essential steps that you can take to set yourself up for success. Firstly, we will talk about setting clear expectations by defining goals & objectives and communicating your management style. Secondly, building relationships with your team is crucial for creating a positive work culture. We will discuss how holding an introductory team meeting, scheduling 1:1s, and soliciting feedback can help you build trust with your team. Finally, we will wrap up by discussing the importance of learning the company culture and processes, including familiarizing yourself with the team’s culture, reviewing the employee handbook, and learning internal procedures and technology. Following these steps, you can smoothly transition into your new role and establish yourself as an effective manager.

What should a manager do in the first 30 days?

A new role comes with excitement and new challenges, too! Yet, very often, managers are not trained to handle the latest challenges and expectations that their team brings upon them. That’s why setting things up in the first 30 days of a manager becomes essential. Here’s how it helps:

First, planning for the first 30 days helps you navigate the new environment much more quickly. Rather than being lost amid novelty, you can focus on the central issues and start on a positive note.
Second, a plan helps you set the tone for your management and leadership style. As a result, your team members also understand what they can expect and adapt accordingly.
Third, planning promotes understanding. It gives you dedicated time to comprehend the team’s processes and norms and set up connections with your team members.

Given that all three of these areas are super essential, let’s have a look at how new managers can set up their first 30 days at work easily in the following sections:

Understand Your Team

Familiarize Yourself With the Team’s Culture

Familiarizing oneself with the team’s culture is essential to get the initial 30 days as a manager right. Your team’s culture summarizes established practices and norms that can guide you in confusing situations. Hence, understanding how your team and colleagues communicate, dress, and behave in the workplace is crucial to building good relationships. Observe the communication styles, work ethics, and values to ensure you fit in with your team. As you navigate the team culture, don’t hesitate to ask questions or seek feedback from peers and superiors. It will help you better understand the company’s values and goals. Knowing the company culture will enable you to make better decisions and be more effective as a manager. In addition, by taking the time to familiarize yourself with your new workplace, you’ll be setting yourself up for success in your new role. Read more: Serious about building culture? You must read these books

Learn the Company’s Processes

Learning and understanding the team’s processes is essential for a new manager. Learn the techniques and procedures of your department or team and how they fit into the larger organizational structure. Building relationships with your team members and colleagues is crucial to establish trust and open lines of communication for cross-functional collaboration. Identify areas for improvement or opportunities to streamline processes, as this can increase productivity and efficiency. Seeking feedback from your team and superiors will help you understand if you meet expectations and positively impact your new role. Keeping these essential points in mind during your first 30 days as a new manager will help you establish yourself as an effective leader within your organization.

Review the Employee Handbook

When starting a new management role, it’s essential to take time to learn the company culture and processes. Reviewing the employee handbook is necessary to understand the company’s policies and procedures. The employee handbook provides valuable information about the company’s culture, values, and expectations. As a new manager, taking notes and asking questions about anything unclear or that needs further clarification is crucial. Understanding the employee handbook can help you make informed decisions while ensuring that you follow company policies. Additionally, it can help identify areas where improvements can be made to support employees better. By reviewing the employee handbook, you’ll set yourself up for success as a new manager and contribute to a positive workplace culture.

Establish Your Presence

Set Clear Expectations

As a new manager, one of the most important things you can do is to set clear expectations for your team. Start by clearly communicating your expectations to each team member and establish specific goals and objectives for everyone. You should also establish a feedback system to ensure everyone is on the same page and working towards the same goals. Finally, ensure your team understands the company’s mission and vision, which will help them understand their role in achieving those goals. On the flipside, it is crucial to understand and attempt to fulfill the expectations of your team from you as a manager. For instance, a team can expect their manager to show direction and lead decision-making during tough situations. Having a clear understanding of these ideas will help you picture the various aspects of your role better. Read more: Top 10 Tips to Fulfill New Manager Expectations

Communicate Your Vision and Style

As a new manager, defining a vision for your team is critical to ensure everyone works towards common goals. You can create a leadership vision statement that sums up your plans. Additionally, communicating your management style can help to establish trust and build strong relationships with your team members. Finally, it’s essential to be transparent about your strengths and weaknesses as a manager and to be open to feedback from your team to improve continuously. Following these steps can create a supportive and productive environment for yourself and your team.

Establish Guidelines and Boundaries

As a new manager, it’s important to establish clear expectations and guidelines with your team. Setting out on a new position can be confusing at the onset. Effective communication is essential in any managerial position to navigate through these situations. Setting expectations for how often and in what communication should occur can help ensure everyone is on the same page. Simultaneously, ensuring clarity on professional and personal boundaries helps as well. Moreover, starting on a clear note helps in smooth transitions in case you are moving from the role of a team member to a manager or a team lead. While such transitions can be confusing due to the change in required skills and responsibilities beyond the traditional scope, steps like setting boundaries can provide a corner of relief. Read more: 5 Tips You Need While Transitioning From Peer to Manager

Connect with Your Team

Build Relationships with Your Team

Building relationships with your team is crucial for success as a manager. It will help you to build trust and rapport with your team. Encourage feedback from your team on what is working well and what could be improved. Be transparent in your communication and keep them updated on organizational changes or developments. Show appreciation for your team’s hard work and celebrate their successes. It is essential to provide clear expectations and goals so that everyone knows what they are working towards. Support your team in achieving these objectives by providing training or additional resources as well. Healthy team dynamics can be crucial in a successful managerial stint.

Hold an Introductory Team Meeting

An introductory team meeting is one effective way to build relationships with your team. Before the meeting:

Establish its purpose and goals to ensure it runs smoothly.
During the meeting, take the opportunity to introduce yourself, share your vision, and learn about your team’s goals and challenges.
Encourage open communication and active listening to create a positive and collaborative work environment.

Follow up with action items and next steps after the meeting to ensure everyone is on the same page moving forward. Remember, building strong relationships with your team is a continuous process that requires ongoing effort and communication. By taking these steps in your first 30 days as a new manager, you will be on your way toward building a successful team. Learn more about acing your first team meeting as a new manager here: Leading Your First Team Meeting as a New Manager: 5 Tips

Schedule 1:1s

Scheduling 1:1 meetings with each team member is an effective way to start. During these meetings, take the time to get to know your team personally and professionally. Ask open-ended questions to know your team and actively listen to their responses to understand their strengths, weaknesses, and work styles. Gathering this information can build rapport and trust with your team. Regular 1:1s can also help identify challenges early on and provide opportunities for continuous feedback. Overall, scheduling regular 1:1s with each team member can foster positive relationships and set the stage for a successful first 30 days as a new manager.

Solicit Feedback

As a new manager, building relationships with your team is crucial in establishing trust and achieving success. One effective way to do this is by soliciting feedback from your team. It involves clarifying that you value their opinions and are open to constructive criticism. To create a safe space for feedback, you can allow anonymity or schedule one-on-one meetings. However, it’s crucial to take action on the feedback you receive, even if it’s difficult to hear. By doing so, you show your team that you’re committed to growth and improvement for yourself and the organization. Ultimately, soliciting feedback is essential to building solid relationships with your team and fostering a culture of openness and collaboration. You can use tools like Risely’s assessments for a 360-degree evaluation of your skills. Risely’s leadership skills assessments help managers assess their skills and collect anonymous feedback from their teams into a succinct report. Test your effectiveness as a manager now to unlock your hidden potential! Get started with assessments.

Seek Mentorship Opportunities

As a new manager, you can significantly benefit by seeking mentors and coaches to accelerate their professional growth and navigate the challenges of their role. Typically experienced leaders, workplace mentors offer valuable insights, advice, and guidance based on their experiences. They can help you gain perspective, develop leadership skills, and avoid common pitfalls. Leadership coaches, on the other hand, provide personalized and structured guidance, focusing on specific skill development and goal achievement. Both mentors and coaches offer support, encouragement, and an external perspective, enabling the new manager to build confidence, expand their network, and make informed decisions, leading to tremendous success in their managerial journey. Read more: What Is Leadership Development? 5 Reasons Why Every Manager Needs It

Plan Your Managerial Journey

Define Goals and Objectives

As a new manager, setting clear expectations for your team is critical to ensuring success. One way to do this is by defining goals and objectives everyone understands and works towards. Communicating these goals clearly and regularly can help avoid confusion or misalignment within the team. To ensure your goals are effective, it’s essential to make them specific, measurable, achievable, relevant, and time-bound (SMART). It helps ensure they are realistic and attainable while providing a clear roadmap for everyone to follow. Read more: Mastering Your Role with New Manager 30 60 90 Day Plan

Initiate Healthy Habits

Starting a new managerial role can be an overwhelming experience, but there are ways to make the ride smoother. For managers, it is crucial to ensure that they are at their best physical and mental state for a fulfilling professional and personal life. It includes providing that you keep sleep deprivation at bay and practicing essential self-care. Moreover, good practices can help you set good examples for your team members. Some helpful resources in this area can be: Read more: How Do Managers Impact Employee Wellness?

Organize your Priorities

Setting your priorities straight is essential within the first 30 days as a new manager. You can begin by creating a list of your roles and responsibilities to start with the very basics. Further, you can take up tasks pertaining to the well-being of your team. Lastly, you can include items that focus on your growth, such as creating a leadership development plan, signing up for interesting workshops, and participating in ongoing leadership training initiatives. Overall, craft the big picture and start working from the smallest steps. Read more: The Essential New Manager Checklist for Smart Managers in 2023

5 Mistakes Managers should Avoid in the First 30 days

Below are the 5 mistakes you should avoid as a new manager.

Being overly authoritarian: During your initial days as a manager, you must not be too bossy or autocratic. Avoid making decisions without involving your team or being overly controlling. Instead, aim for a balanced, collaborative approach.
Neglecting team building: Failing to invest time in building relationships with your team can be a mistake. In your first month, get to know your team members, their strengths, and what motivates them. Building trust is key.
Not listening to feedback: Ignoring your team’s feedback or dismissing their suggestions is a standard error. Be open to hearing their ideas and concerns. Your team’s insights can be invaluable for making improvements.
Micromanaging: Avoid the temptation to micromanage your team’s every move. Trust your team to handle their responsibilities. Constantly breathing down their necks can stifle creativity and demotivate them.
Not setting clear expectations: Failing to communicate your expectations clearly can lead to confusion. Make sure your team understands their roles, responsibilities, and the goals you’re aiming to achieve together. Clarity is crucial in the first 30 days and beyond.

Conclusion

In conclusion, the first 30 days as a new manager can be overwhelming, but with the right approach, you can set yourself and your team up for success. Setting clear expectations, building relationships, and learning the company culture and processes are key to achieving this. Remembering everyone has a different management style is essential, so don’t be afraid to communicate yourself. Lastly, always be open to feedback, which will help you grow and develop as a leader. Follow these five steps for a smooth transition into your new role.

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Frequently Asked Questions

What should a manager do in the first month?

In the first month as a manager, it’s important to establish open communication with team members, build relationships, and understand the existing work processes. Set clear expectations, learn the team’s strengths and areas for development, and identify potential challenges and opportunities for improvement.

How do you crush your first 30 days as a new manager?

To crush your first 30 days as a new manager, focus on listening, learning, and building relationships. Understand the team’s priorities and goals, develop a clear plan of action, and communicate effectively with all stakeholders. Emphasize collaboration and seek feedback to continuously improve.

What is a 30 60 90 day plan for new people managers?

A 30 60 90 day plan for new people managers is a roadmap for success. In the first 30 days, focus on building relationships and understanding the team’s strengths and challenges. In the next 30 days, identify opportunities for improvement and develop an action plan. Finally, in the last 30 days, implement changes and track progress.

What would you do in the first 3 months of a new job as a manager?

In the first 3 months of a new job as a manager, focus on building relationships, understanding team dynamics, and setting clear expectations. Identify opportunities for improvement and implement changes to streamline processes and enhance performance. Emphasize communication and collaboration to build trust and promote teamwork.

Inspiring, not managing: Unraveling Pavan Verma’s Journey to the 3 Keys of Leadership

Pavan Verma, the Co-Founder and CTO of Orgzit, a bootstrapped startup revolutionizing the realm of specialized all-in-one sales customer relation management for manufacturer reps and businesses selling B2B solutions unveils the secrets to his managerial approach. Pavan is the driving force behind the company’s success.With an entrepreneurial spirit, Pavan fearlessly takes on the role of a hands-on business manager, juggling the complexities of product management, customer relations, sales, hiring, and team building with unwavering finesse.

Managing the Business, Not the People: A Fresh Perspective

“Initially I was pretty bad at the managerial role and it was very overwhelming.” – Pavan Verma

In 2015, Pavan Verma got his first opportunity to step into a managerial position. Unfortunately, that experience didn’t go as smoothly as he had hoped. The company he joined was fast-moving with a dynamic work style, with frequent changes and challenges arising every few days. The work environment demanded constant adaptation, which added to the overwhelming nature of the role. To further compound matters, Pavan was unprepared for a managerial role, and, suddenly, he was parachuted into the company and tasked with managing a team of 7-8 engineers he had not hired. This posed a considerable challenge, as building a strong rapport with a team that was not handpicked was not easy. However, his journey as a business manager at Orgzit took a different and more positive turn.

“Orgzit and I have grown together in the last 7 years. It is like a baby that has grown and I have grown along with it as a manager.” – Pavan Verma

Managing and building the business at Orgzit has been an immensely fulfilling experience for Pavan. It gave him valuable insights and an understanding of different departments and their functioning within the company. Through this journey, he developed his ideologies and approaches to the management role, shaping his leadership style.

“I am trying to manage the business and not the people.” – Pavan Verma

Pavan approaches managerial roles with a fresh and unconventional perspective. Instead of focusing on managing individual team members, he emphasizes managing the functions of each team and their specific Key Performance Indicators (KPIs). For example, he directs his attention to lead generation for the marketing team and acquiring new customers for the sales team. This fresh approach allows Pavan to focus on the business’s bigger picture and strategic aspects rather than getting bogged down in managing people. It also empowers team members to take ownership of their work and contribute to the company’s growth. Pavan believes managers can thrive and succeed by fostering a culture of autonomy and self-motivation.

Drawing Inspiration from Stories: Tom Mendoza’s Impact

During his time at NetApp, Pavan Verma found great inspiration in his colleague and mentor, Tom Mendoza. Tom’s stories, often centered around high-stakes situations like sports and wars, profoundly impacted Pavan. These narratives highlight the immense responsibility of captains and leaders, where a mistake could result in significant losses for the entire team. Through Tom’s stories, Pavan learned the importance of inspiring team members and how it can benefit the company. Inspired by this quality, Pavan made inspiration a major value at Orgzit. However, Pavan acknowledges that motivating team members is not always straightforward and recognizes that his attempts to inspire them have faced occasional setbacks.

“I try to motivate team members on various fronts. Not every team member resonates with each thing I say or believe.” – Pavan Verma

Understanding that motivation is a personal and subjective experience. As a leader, Pavan takes the responsibility of persistently repeating goals and messages in different ways, understanding that each individual may resonate with different objectives. He remains committed to inspiring and motivating his team, even if not every team member connects with every effort. Pavan accomplishes this by providing his team members opportunities, responsibilities, and freedom. Even freshers are given the freedom to take on clients early in their careers. By entrusting them with significant responsibilities, Pavan instills inspiration and a sense of duty in his team members, driving them to excel and be successful. Pavan helps his team members thrive and contributes to the company’s overall growth through this approach.

“We give a set of 3 books to every team member when they join, and the company has a book purchase policy.” – Pavan Verma

Cultivating a culture of continuous learning is another way Pavan inspires his team members by encouraging them to read more. By fostering an attitude of reading and continuous learning, he instills a sense of importance and investment in their personal and professional growth. The company actively supports this by providing a set of books to every team member upon joining and with a book purchase policy. This commitment to learning helps team members upskill, expand their knowledge, and approach their work with sincerity and industry expertise.

The power of delegation: Pavan Verma’s key perspective

In the initial stages of Pavan’s career as a leader, he faced several challenges with delegation. One of the key hurdles was having unrealistic and high expectations from his team members. Pavan realized he expected his team to follow his methods and adhere to his standards, which proved unfair and unrealistic. To address this, he worked on himself and adopted more realistic expectations, allowing his team members to perform tasks uniquely. Another challenge Pavan encountered was the lack of well-defined processes in place. He expected his team to perform tasks without providing them with proper learning, training, or documented procedures. To overcome this delegation challenge, he invested considerable time in creating comprehensive training materials, including written and video documentation. This gave his team members the necessary guidance and knowledge to carry out their responsibilities effectively.

“Three most important things about running and managing a business are to delegate, delegate and delegate.” – Pavan Verma

After making adjustments and providing more freedom to his team members, their capabilities pleasantly surprised Pavan. By trusting his team to handle tasks independently, they demonstrated their skills and exceeded his expectations, proving the value of delegation and empowering team members to excel in their roles. At Orgzit, Pavan and his team strive to establish a working culture that can thrive and grow even in his absence. To achieve this, delegation plays a pivotal role. By delegating tasks and responsibilities effectively, the organization can function smoothly and efficiently without relying solely on one individual, including Pavan himself.

The Power of Trust: Building a Transparent Work Environment

“Trust fosters transparency.” – Pavan Verma

According to Pavan, one way to foster trust is by being available to team members and offering support to help them achieve their goals. By making themselves accessible, managers demonstrate their commitment to the team’s success and build trust through open communication and assistance. Pavan understands that trust is nurtured when team members feel supported and confident that their manager is there to guide and facilitate their growth. Additionally, Pavan emphasizes the practice of humility in building trust. He believes that by approaching interactions humbly, managers can create a safe and respectful environment where team members feel comfortable expressing their ideas and concerns. Humility allows managers to acknowledge and appreciate the expertise and contributions of their team members, fostering a culture of trust and collaboration.

What does Pavan’s experience bring for new managers?

Pavan Verma offers valuable tips for new managers, emphasizing the importance of authenticity and hiring individuals with leadership qualities.

“Don’t try to fake or be somebody that you are not.” – Pavan Verma

Pavan believes that success and happiness stem from being true to oneself. He advises managers to embrace their unique qualities and avoid attempting to mimic others. Recognizing that each manager is different due to the inherent diversity of individuals, Pavan encourages managers to be conscious of their thoughts and reflect on their strengths and weaknesses.

“Hire the right people who have leadership qualities.” – Pavan Verma

In Pavan’s view, hiring individuals with strong leadership qualities is the key to building a successful team. He emphasizes the importance of seeking candidates who can lead, inspire, and take initiative. Pavan recognizes that a team of self-starters with leadership potential is likely to thrive and contribute to the organization’s growth.

“Be genuine with your team members.” – Pavan Verma

And lastly, he endorses genuine and authentic relationships between managers and their team members. He believes openness, honesty, and transparency are essential for fostering trust and collaboration. This approach strengthens the bond between managers and team members and promotes a culture of authenticity throughout the organization.

How Risely helps managers achieve their true potential?

Pavan Verma has developed his leadership approach and perspective through years of experience. His method of focusing on managing the business rather than managing people resonates with many busy managers juggling multiple tasks while trying to build their businesses. However, it’s essential to recognize that not all managers with this mindset have access to the same level of mentorship and guidance. Every manager is unique in their leadership style and challenges. That’s where Risely comes in. Risely offers a platform for managers to seek the guidance and support they need to navigate their leadership journey. It provides tailored steps and insights to help managers refine their approach and achieve their true potential. Here’s how Risely solves challenges for many Co-Founders and Managers like Pavan:

Identify your challenges: The journey begins when a manager starts by defining their challenges. From 30+ challenges, managers and team leaders can identify the issues hurting their team.
Test your skills: In the second step, skills and qualities are tested, such as expectation setting and prioritization skills, to see how well managers have achieved these critical functions. Based on these assessments, they learn about their skills and abilities with detailed reports.
Start growing: With time, managers can start making progress with the help of daily nudges provided by Risely. It dynamically supports the manager’s progress through resources like toolkits, samples, and assessments.

Risely, the AI co-pilot for leadership development, makes the road easy for up-and-coming managers and team leaders. While you are navigating the new ways of a managerial role, Risely takes the lead on your growth and creates personalized learning journeys leading toward your professional goals. In a busy world, it’s the buddy you need to succeed!

As Pavan says – delegate, delegate, delegate!

Check your readiness to embrace this essential managerial function now with a free assessment.

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