Tag: Leadership

Maximizing Potential: The Importance of Manager Performance Evaluation

Maximizing Potential: The Importance of Manager Performance Evaluation

Have you ever been part of a team where the manager seems to lead in circles, lacking direction or clarity? Or have you experienced the frustration of feeling undervalued and unheard, with no meaningful feedback or recognition for your hard work? If so, you’re not alone. The truth is that managing people is no easy feat, and evaluating managers’ performance can be equally challenging. But here’s the thing: it’s crucial. Think of it as the compass that guides an organization toward success. In this blog, we’ll dive into the importance of manager performance evaluation and explore how organizations can navigate these challenges effectively. So, let’s buckle up and embark on this journey together to maximize the potential of your team and organization!
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What is Manager Performance Evaluation?

Alright, let’s break it down! Manager performance evaluation—it’s not just some corporate jargon thrown around in boardrooms. It’s pretty straightforward and super important. So, picture this: you’re part of a team, and your manager is like the ship’s captain, steering everyone toward success. Now, imagine if there was no way to check if the ship was heading in the right direction. That’s where manager performance evaluation comes into play. Here’s the deal: it’s all about assessing how well your manager is doing their job. From setting clear goals to providing feedback and driving team performance, a manager’s role is multi-faceted, right? And that’s precisely what we’re evaluating—how effectively they’re ticking off those boxes. It’s not just about pointing out flaws. It’s about recognizing strengths and areas for improvement, too. After all, we’re all on this journey of growth together.

Key Components of Manager Performance Evaluation

Manager performance evaluation encompasses a variety of key components and metrics designed to assess the effectiveness of managers in their roles.
  • Communication Skills: Effective communication lies at the heart of successful management. Managers are evaluated based on their ability to convey information, listen actively to their team members, and foster open dialogue within the organization.
  • Leadership Abilities: Leadership inspires and guides others toward shared goals and objectives. Managers are assessed on their capacity to lead by example, empower their team members, and cultivate a positive and inclusive work environment.
  • Goal-Setting Process: Setting clear and achievable goals is essential for organizational success. Managers are evaluated on their capability to set SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals for their teams and align individual objectives with broader organizational strategies.
  • Team Motivation: Motivated teams are more productive, engaged, and committed to achieving organizational objectives. Managers are scrutinized for their ability to inspire and motivate their team members, recognize and reward their contributions, and foster a culture of collaboration and innovation.
In addition to these qualitative assessments, manager performance evaluation incorporates quantitative metrics to provide a holistic understanding of managerial performance. Metrics such as team productivity, employee satisfaction scores, turnover rates, and goal attainment metrics are analyzed to gauge the impact of managerial actions and decisions on organizational outcomes. By evaluating managers across these diverse dimensions, organizations can gain valuable insights into managerial effectiveness, identify areas for improvement, and implement targeted strategies to optimize managerial performance and drive organizational success.

Challenges in Manager Performance Evaluation

Let’s delve into the challenges often encountered in manager performance evaluation and how to overcome them:
  •  Bias and Subjectivity in Evaluation: One of the biggest hurdles in performance evaluation is the presence of bias and subjectivity. This occurs when personal opinions and preconceptions influence the evaluation process, leading to unfair assessments. Organizations can implement standardized evaluation criteria to mitigate bias, provide fair assessment practices training, and encourage evaluators to focus on objective metrics rather than personal biases.
  • Lack of Consistency and Standardization: Inconsistent evaluation processes can undermine the credibility and fairness of performance assessments. Organizations should establish clear evaluation guidelines and standards that are uniformly applied across all managers to address this challenge. Standardization helps ensure that evaluations are conducted fairly and consistently, providing reliable insights into managerial performance.
  • Resistance to Feedback and Evaluation: Some managers may resist receiving feedback or undergoing evaluation due to fear of criticism or negative consequences. Organizations should foster a culture of openness and transparency around feedback and evaluation to overcome resistance. Managers should be encouraged to view feedback as an opportunity for growth and development rather than a threat to their reputation.
  • Addressing Performance Gaps and Underperformance: Identifying and addressing performance gaps and underperformance is essential for improving managerial effectiveness. Organizations can support managers in managing performance issues by providing targeted training and development opportunities, offering mentorship and coaching, and implementing performance improvement plans. By proactively addressing underperformance, organizations can help managers reach their full potential and contribute to organizational success.
In summary, overcoming challenges in manager performance evaluation requires a proactive approach focused on minimizing bias, standardizing evaluation processes, fostering a feedback culture, and supporting managers in addressing performance gaps. By managing these challenges effectively, organizations can ensure fair and meaningful evaluations that support managerial growth and enhance organizational performance.

Benefits of Manager Performance Evaluation

You know, when it comes to running a tight ship, manager performance evaluation is like the secret ingredient that takes things to the next level. 
  • Enhancing Managerial Effectiveness and Efficiency: When managers know how they’re doing, they can adjust to be even better. It’s like fine-tuning a car to run smoother and faster. With performance evaluations, managers can pinpoint areas to improve and become more effective.
  • Identifying Strengths and Areas for Improvement: Just like how you’d figure out your best subjects in school and where you could use some extra help, managers can learn about their strengths and weaknesses through evaluation. Knowing what they’re good at helps them leverage those skills while identifying areas for improvement allows them to focus on growing and developing.
  • Aligning Individual Goals with Organizational Objectives: Imagine a team where everyone is rowing in different directions—it wouldn’t get very far, right? Manager performance evaluation helps align individual goals with the big-picture objectives of the organization. When managers understand how their work contributes to the overall goals, they can lead their teams more effectively toward success.
  • Facilitating Professional Growth and Development: Just like learning and growing by receiving feedback on your schoolwork, managers grow professionally through performance evaluation. It’s an opportunity for them to learn from their experiences, seek training and development opportunities, and become even better leaders.
In a nutshell, manager performance evaluation isn’t about pointing fingers or finding faults—it’s about helping managers be their best, driving success for themselves and their teams.
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Implementing Effective Manager Performance Evaluation Processes

Alright, picture this: you’re gearing up for a road trip and want to ensure everything’s in place before you hit the road, right? Well, that’s kind of how it works with manager performance evaluation. You want to set your managers up for success from the get-go. Here’s how:
  1. Establishing Clear Performance Criteria and Expectations: This step involves defining clear performance standards and expectations for managers. It’s like setting a destination for your journey. Managers need to know what is expected of them, what success looks like, and how their performance will be measured.
  2. Providing Timely and Constructive Feedback: Managers require timely and constructive feedback to understand their performance. Just like a GPS guides you along your journey, feedback keeps managers on track, highlighting areas of strength and areas needing improvement.
  3. Utilizing Multiple Evaluation Methods and Sources of Feedback: Effective evaluation involves gathering feedback from various sources, including self-assessment, peer reviews, and input from upper management. This approach provides a comprehensive view of a manager’s performance, much like having alternative routes on a road trip in case of unexpected detours.
  4. Incorporating Goal Setting and Development Planning: Managers benefit from setting clear goals and creating development plans to achieve them. This process is akin to creating a roadmap for the journey ahead. Goals guide managers toward their objectives and help them focus on professional development.
In essence, effective manager performance evaluation processes involve setting clear expectations, providing timely feedback, and empowering managers to set goals and plan for their development. By implementing these practices, organizations can ensure that managers are equipped to navigate their roles successfully and drive organizational success.

Maximizing the Impact of Manager Performance Evaluation

To maximize the impact of manager performance evaluation:
  • Integrating Evaluation into Talent Management and Succession Planning: This ensures organizations identify high-potential managers, develop future leaders, and ensure continuity in leadership roles, aligning evaluations with long-term strategic objectives.
  • Creating a Continuous Feedback and Improvement Culture: Encouraging ongoing dialogue fosters transparency, accountability, and mutual learning. Regular feedback promotes a culture of improvement and development.
  • Leveraging Technology for Streamlined Evaluation Processes: Technology automates workflows, collects and analyzes data efficiently, and provides actionable insights. Streamlining processes saves time, reduces administrative burden, and ensures consistency.
  • Empowering Managers to Drive Their Development: Encouraging managers to set meaningful goals, seek feedback, and pursue learning opportunities enhances their professional growth. Providing access to tailored resources supports their development journey.
In summary, integrating evaluation into talent management, fostering continuous feedback, leveraging technology, and empowering managers to drive their development enhances organizational excellence and success.

Conclusion

Manager performance evaluation is integral to identifying high-potential leaders, fostering a culture of continuous improvement, leveraging technology for streamlined processes, and empowering managers for their professional development. It’s time for organizations to prioritize and invest in effective evaluation processes. Organizations can drive excellence and success by integrating evaluation into talent management, fostering continuous feedback, and empowering managers. Embrace evaluation as a tool for growth and success. By actively participating in the process, setting meaningful goals, seeking feedback, and pursuing learning opportunities, managers can enhance their leadership capabilities and contribute to organizational excellence.

Suprabha Sharma

Suprabha, a versatile professional who blends expertise in human resources and psychology, bridges the divide between people management and personal growth with her novel perspectives at Risely. Her experience as a human resource professional has empowered her to visualize practical solutions for frequent managerial challenges that form the pivot of her writings.

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Why Learner Engagement Strategies Fail? 5 Mistakes To Avoid

Why Learner Engagement Strategies Fail? 5 Mistakes To Avoid

Have you ever sat through a miserable collection of lectures and surfed through an elementary quiz to earn a certificate? If your answer is a resounding yes, then you are among the thousands who pass the beautiful routine of workplace training. Increasingly a big yet ineffective industry, workplace training initiatives have become infamous and contributed effectively to undermining the efforts of L&D leaders across the globe.  Gallup calls employee disengagement the world’s $8.8 Trillion Problem, yet over half of US employees remain disengaged from their jobs to some extent. “Engagement and culture” are the top set (41%)  when their reasons are probed. Among the list appears a commonly echoed sentiment that reflects heavily on the failure of learner engagement strategies, which is – 

“I would like to learn more things, but the work I do is quite repetitive.”

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What can you do to change this? Let’s figure out.

Learning and development initiatives are among the best ways to cut down on quiet quitting and turnover. An employee’s ability to envision personal and professional growth with the organization, which further facilitates internal mobility, is linked positively to their longer tenures with greater satisfaction. The good part is that 2024 is supposed to be a year where L&D leaders are getting more say in the functional aspects of organizations and working actively with CXOs and HR teams to achieve organizational goals. The bad part is that alignment is often missing between the corporate and L&D goals – it stands as the top priority for L&D leaders in the coming year. This gap is also the cause of missing learner engagement. Conversely, the lack of alignment between L&D and the employees themselves removes the remaining engagement. So, let’s unravel this by starting from the very start – understanding learner engagement.

What is learner engagement and why should you care? 

Learner engagement is the level of interest, attention, and participation that learners exhibit during an educational or training experience. It is a crucial aspect of effective learning, as engaged learners are more likely to acquire and retain information, stay motivated, and succeed in their educational goals. Engaged learners are actively involved in the learning process, asking questions, participating in discussions, and demonstrating a genuine interest in the subject matter. They are an L&D team’s dream. But why? 
  • Learner engagement matters because it directly correlates with how well your training is absorbed and applied. High learner engagement also leads to higher application when trouble strikes at work.
  • Imagine a lecturer going on and on without any interruption. The learning is limited to their talking points and lesson plans. How about we switch this up? Think of a lecture filled with questions and debates – the scope of learning is as far as the engagers take it. 
  • Let’s remember that L&D initiatives cost a ton. And for most of us, getting the budget sanctioned and the team approved is lengthy and tiresome. At the end of it, it should count. Learner engagement is needed to demonstrate and bring out the ROI of your plans. It is the key to your success as an L&D professional. 

What is a learner engagement strategy?

A learner engagement strategy helps you put all these pieces together in place. Your ideas, metrics, and goals all come together to create an effective roadmap for you. It is a plan or set of intentional actions designed to foster and enhance learners’ engagement in an educational or training setting. A learner engagement strategy aims to create an environment that motivates learners, encourages active participation, and facilitates effective learning. Well-developed learner engagement strategies consider the audience’s diverse needs, preferences, and learning styles.

What does good learner engagement look like?

Typically, when we think of good learner engagement, we get: 
  • Asking questions and seeking feedback 
  • Applying the know-how learned earlier 
  • Consistent presence and submissions
  • Interacting with peers and trainers 
All cool. But how can we measure this for, say, a hundred employees? Seeing how many questions each of them asks will be a little hard, so we go to some metrics – some standard for measuring different aspects of engagement. These employee engagement metrics typically include things like: 
  • Changes in performance 
  • Employee retention metrics 
  • Measurement of skill gaps 
  • New skills/tools learned 

Signs your team needs a new learner engagement strategy

  • Your training initiatives do not get a high level of participation. Think of interactions, questions, and post-training conversations. Are they generating enough and the right kind of enthusiasm?
  • Employees often do not complete training 
  • Performance does not really change before and after learning. There is little impact seen during reviews and for overall team goals 
  • Team members do not get enough time to discuss or apply learning 
  • Employees often express dissatisfaction with professional growth opportunities in your team

What makes your learner engagement strategy weak?

Now that we know what ineffective learner engagement looks like, let’s investigate why it happens. Why do employees not see value in the learning plans you created with so much thought? Hint: you might not have thought of them.

Your team finds it dull and confusing

When your team member does not see how the training is relevant and valuable to them, they are unlikely to see reason in giving it their all. Sadly, training, more often than not, is dull and lacks personalization. For instance, in a survey by 360Learning with L&D managers across the US and Europe, 27% of learners responded that their management training was boring, while 23% said it was confusing or poorly structured – all the reasons for disinterest. It is bound to happen when a learner engagement strategy does not complement an L&D initiative.

It does not focus on your team’s goals

Training for large groups is envisioned as a generic slop of everything – you have a little time management on top of some quantitative skills with a side of slides on effective feedback. More often than not, your team members would like and need only a part of this platter. But without a strategy that properly tracks the skills and competencies that the teams need and the employee’s value, we end up with this confusing situation that further demotivates employees. In the 2023 LinkedIn Learning Report, employees highlighted career growth as their biggest motivation to learn. Professional development is central to an employee’s perspective and, hence, needs to be tied well to the learning strategy you use to engage and retain employees. 

Your team cannot apply what they learn

Learning is not a one-shot activity, neither is engagement. Yet most learners face short bursts of content that will help them sail through challenges. It happens when the learner engagement strategy remains active only in the classroom and does not extend seamlessly into the workplace. As a result, the employees have little space to discuss ideas and practice things in real-life scenarios.  For many learners, the problem is that they cannot find relatable role models in the higher echelons. These figures often act as mentors and guides to overcome challenges and low moments, yet many people, especially those from marginalized backgrounds, do not have them. 
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How can you make learner engagement strategies fail-proof?

We often spend our crucial time planning the initiative but miss out on the learner engagement strategy. As it’s a vital element of success, it’s high time that learner engagement strategies get their share in the discussions. Now that we know what hurts learner engagement let’s try to get some insights into changing this up.

Find The Goals of Your Learner Engagement Strategy 

What’s the end goal of your L&D plans? Is it gaining 100% attendance in the workshops, or is there more to it? Having this clarity can be the deal breaker for most L&D teams. LinkedIn highlighted that in the past year, most teams were overwhelmed with their priorities all over the place – including managing change across organizations, keeping people engaged at work in the after-effects of the pandemic, and taking the cause of DEI forward. In the middle of this, focus gets lost. So, the next time you start creating a learner engagement strategy, begin with clear goals derived from the organizational and leadership vision instead of relying on it solely.  Now that we are discussing it, what does a good goal for an L&D team look like?  Suppose our goal is this:

“Conduct training sessions for all employees to enhance engagement.” 

What’s wrong here? There’s no clarity on the training sessions and who needs them.  We do not know the period of this goal’s operation. We cannot mark success or failure as we have not defined what and how much we want to achieve,  Let’s see what we can do with the SMART goal-setting method to improve this bit of our learner engagement strategy: 

“Increase employee engagement by 20% within the next year through targeted learning initiatives and developmental programs.”

It shows a specific and measurable goal (increase employee engagement by 20%,) the period to achieve this (within the next year), and how (targeted learning initiatives and developmental programs.)

Using Relevance in a Learner Engagement Strategy

Let’s be honest: one-size-fits-all training is among the most disastrous things one can witness. It barely covers enough scope for most candidates to keep them attentive yet annoys them enough to guarantee disinterest in further initiatives. There are some places where one training can fulfil everyone’s needs when the issue is generic, and everyone needs to give it the same level of care and attention. But as soon as the training needs become role-centric and delve into job knowledge, there’s much more to it! How can you find this out? 
  • Conduct skill assessments of your employees across the key skills and competencies associated with their roles. It will help you understand where you are in the present and where the gaps lie.
  • Involve the employees and seek their feedback. It can work better as a one-on-one exercise where the team manager discusses learning interests and further guides in pursuing them.
  • Surveys can be your saviors in the case of a big team. Keep it short and simple with a few questions to understand what your team wants to do and how they envision progress. It is also helpful in understanding things like preferred learning modes and styles while showing trends at a glance. 
  • Think of the future. What skills will your team need to remain competitive as your industry evolves? Focus on building these skills that ensure resiliency in the face of advancement and overcome the issues created by skill redundancy.
As an L&D manager, knowing your team’s training needs and working according to them is crucial. Otherwise, engagement is bound to be a consistent challenge. As per LinkedIn, professional growth is the biggest motivator for workplace learning – L&D professionals need to tie these two together and generate higher engagement for programs that matter to your people. 

Designing for Learner Engagement

The key to a solid learner engagement strategy is effective interaction points. If the team can interact with and about the training freely throughout their work hours, they will likely develop a genuine interest in the program. A few factors that L&D teams can consider include: 
People differ
Not all learning techniques will work with the same efficiency for everyone; hence, keep a mix of things going to deliver better. Ensure that the tone and content are suited to them.
Visual appeal is always better over dull sermons.
Now, when discussing visuals, let’s expand on the instructor’s slides. There’s a lot more that can help create more conversation around the issue, such as adding hand-outs, flashcards, worksheets, etc, for employees to engage with after the training session in your learner engagement strategies. Plus, this helps in the retention of learning, too. 
Interactions are your best buddies while crafting a learner engagement strategy
Give people space to discuss and share what they are doing in training sessions. It will help them look forward to the program; sharing achievements and growth is exciting for the participants. Further, this peer participation reinforces the need to keep going.
Don’t punish participation.
I know this sounds ridiculous. Who even does this? But picture this: You have a long and hectic 8-hour workday staring at you, throw in some hours of chaotic commute, and then a training session that comes on top of all this. You don’t know what it’s about, but you can’t skip it, and it will take up an hour to finish some extra work. Sounds terrible, right? It happens more often than we realize and contributes heavily to the negative attitude toward training. Changing this requires mixing learning in the flow of work so that it’s an active part rather than a burden on the attendee.

Who Should Your Learner Engagement Strategy Cater? Stakeholders and How to Get Them

Now comes the tricky part of learner engagement strategies. Several L&D programs don’t see the light of day because they cannot engage stakeholders (typically senior leadership) in step one itself. How can one learning program meet the goals of multiple stakeholders? The key lies in elaborating the right bits to the right people. Before you head on to pitch, think of what matters to that stakeholder; once you know what will sway them – your job is already halfway done! Let’s get more in-depth below:  Your primary stakeholders while drawing a learner engagement strategy are – 
Employees
The end goal for employees is to acquire new skills, knowledge, and competencies that enhance their career growth and overall performance. When pitching programs to employees, emphasize the relevance of the training to their current roles, career advancement opportunities, and the potential for personal development.
Managers and Team Leaders
Managers are concerned with improving team performance productivity, and achieving business objectives. They want their team members to develop the skills necessary to excel and contribute effectively to the organization’s success. While talking to them, highlight how the training will address specific skill gaps within their teams, improve performance metrics, and align with departmental goals.
HR and Talent Development Professionals
They seek training programs that support organizational goals, enhance employee satisfaction and retention, and contribute to a positive workplace culture. When pitching programs to HR, emphasize how the training aligns with the organization’s overall talent development strategy, addresses critical competency gaps, and promotes a learning culture.
Executives and Senior Leadership
Lastly, the hardest nut to crack, i.e., the senior leadership. Executives are concerned with driving organizational growth, innovation, and profitability. They want to see a clear return on investment (ROI) from L&D initiatives and how they contribute to the company’s bottom line. Hence, focus on the strategic impact of the training on business outcomes, such as increased revenue, cost savings, improved customer satisfaction, or market competitiveness.
In toto, while sharing your L&D ideas with the stakeholders: 
  • Speak in their language and about their goals. Demonstrate how your L&D plan is a stepping stone that they need.
  • Make numbers your friends. Results are best when they can be easily understood in metrics that people are familiar with.
  • Go with a variety of strategies. Every stakeholder has different goals and considerations that impact their decisions. 
  • All your stakeholders matter in creating high engagement for learning. While employees and managers could be the learners themselves, their social reinforcement contributes a lot. You need HR to get the space, culture, and leadership for top-level guidance and support. Ignoring either of the stakeholders can ruin the engagement equation.

Taking Learner Engagement Strategies to the Real World

Learner engagement strategies fly well on paper, but the real test comes in the real world alone. The learner engagement strategy does not start once your course has begun. Instead, you work on it as the foundation – getting the enthusiasm up, keeping it on through the program, and closing on a good note. Yet often, there’s a lack of connection between the classroom and the work desk. What can you do about it?
  • Focus on how the skills will be applied from the very start. If you start with a reasonable assessment of training needs, you will have an accurate profile of your team’s training needs. In the second step, the key lies in creating opportunities for applying those skills. Managers can delegate relevant work or place people in projects that match their interests to encourage this. 
  • Learner engagement strategies are not a one-way communication. Instead, turn them into a two-way exercise that keeps you up-to-date with the latest developments and thoughts of the team. After learning initiatives, make a habit of collecting and studying feedback from the participants. It will help the learners see their impact on the planning and motivate them to help you.
  • The ultimate question in a learner engagement strategy: how do we motivate learners? Even after everything, someone does not want to participate in training as much as you want. There’s no one-shot panacea to this, either. So what can you do? Have a chat. Discuss the issues they see with the training and elaborate on your side of things: why the training has been designed and how it will help them and the team work better. In such cases, the team manager is the appropriate liaison to get the roadblock out. 

Wrapping Up

Learner engagement strategies can be the trickiest part for an L&D team to decode. The bottom line is that impact is heavily derived from the overall organizational culture and management’s attitude toward learning in general. So go the same way in tackling these challenges and setting things right for your team.  Are you stuck with ineffective learner engagement strategies? Check out Risely in a free 14-day trial to see how we make learning exciting, one nudge at a time. We know long hours of training can be dull and tiresome, so we step back and resolve people management woes one step at a time. With an AI chatbot, Merlin, to support your managers 24*7, multiple skill assessments, and an understanding of over 50 challenges, Risely offers guidance designed just for you. 

Deeksha Sharma

Deeksha, with a solid educational background in human resources, bridges the gap between your goals and you with valuable insights and strategies within leadership development. Her unique perspectives, powered by voracious reading, lead to thoughtful pieces that tie conventional know-how and innovative approaches together to enable success for management professionals.

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Leadership Development Framework for the Future: 5 Mistakes to Avoid

Leadership Development Framework for the Future: 5 Mistakes to Avoid

No organization wants to be scarce on leadership. While each one is striving for the best leadership practices and performance, there remains considerable confusion about what it should look like. After all, “ideal leadership” can rarely hold a static definition. A leader needs to be adept at multiple domains and industry-specific focus areas. To make things more complicated, leadership development takes on many paths. There’s no set or best way out, and different teams adopt different routes. For L&D leaders, we can narrow down the issue to a couple of questions: 
  • What do we mean by leadership?
  • How do we develop this leadership?
The answer to both these questions lies in an effective leadership development framework that not only defines but also puts in place the actions needed to achieve your goals. Let’s understand leadership development frameworks and how you can build one. What’s more? We will also discuss the most common mistakes you need to avoid!
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What is a leadership development framework?

A leadership development framework is a structured and systematic tool for developing leadership skills and individual competencies. It serves as a guide or blueprint for organizations to identify, nurture, and set the leadership potential of their employees. The framework typically outlines a series of steps, processes, and activities designed to foster leadership growth at various levels within an organization. It derives objectives from understanding good leadership and what components you consider necessary.  Leadership development frameworks are the foremost tools among L&D professionals to ensure manager growth and development. While providing a broad framework for long-term development, it should be able to help managers solve the issues that arise every day, like handling team conflicts smoothly and balancing delegation. Ideal leadership development frameworks are adaptable and ensure that progress continues although the situation changes – 
  • Managers are often at different levels of growth and functions. Their needs are, thus, varied and context-dependent. 
  • The organization is often at different stages of maturity. The notion of leadership and available tools can change accordingly.

Let’s look at some leadership development framework examples to know more

  • Competency-Based Framework: Identifies and develops specific competencies deemed essential for leadership success within the organization.
  • Transformational Leadership Framework: Emphasizes inspiring and motivating followers to achieve their full potential and exceed expectations.
  • Leadership Pipeline Model: Maps out the leadership journey from individual contributor to executive roles, emphasizing the transition points and skills required at each stage.
  • Cohort-Based Leadership Programs: Brings together a group of leaders who progress through a development program together, fostering peer learning and collaboration.
  • Cultural Leadership Framework: Incorporates cultural values and norms into leadership development, aligning leadership practices with the organization’s culture.

Why does your organization need a leadership development framework?

Picture this: There are some new managers on your team. Now that there isn’t a single point of reference, leadership varies. 

One manager believes in being assertive. Their team often lacks clarity because they can hardly ask questions and make do with whatever information the manager provides them. On the other side of the table, the manager juggles too much. They find it hard to delegate things and end up doing a lot, often a bit too much themselves. 

Another manager takes a democratic approach to things. Every decision goes on the table with a brainstorming session to follow it. Sometimes, things go alright. But when they don’t, no one is held accountable because everyone made the decision. Some team members feel that their voices are not heard, while others are tired of meetings that could have been emails. 

In the middle of this chaos, the meaning of leadership is lost. For every individual, it means something different. If you were to manage this situation, how would you go about it? Let’s try to put a leadership development framework in place:  First things first, the leadership development framework defines leadership for your team. The leadership philosophy typically comes from the founding team or the senior brood of leaders, codified into behaviors and actions for the organization to aspire for. In this instance, the organization believes in a purposive leadership style – an adaptable route focusing on goals. So, it urges the managers to change ways of doing things as per the situation instead of sticking to their comfort zone. A set definition gives clarity on what to do. Second, the leadership development framework prepares managers before putting them on the field. It is evident in the case of both managers that they did not receive adequate training. As a result, they depend on their management style and know-how to work things around. A framework for leadership development would curb this by identifying and grooming potential leaders within the organization. It creates a pipeline of people ready to jump to the next level and reduces risks during leadership transitions.  Third, leadership development frameworks improve performance across the board. An effective leadership development framework ensures managers are familiar with the essential skills and deal with challenges well. It helps create an incredible culture that maximizes engagement and retention. Such alignment across the team translates into a competitive edge. Lastly, leadership development frameworks enhance manager effectiveness and retention. A manager’s performance is often the key to results for their team. As per SHRM, 57% employees believe that training managers could result in improvement across the board. By not doing this, organizations lose potential. Providing opportunities for leadership development also demonstrates a commitment to employee growth and can contribute to higher levels of job satisfaction and engagement. 
OtherInterestingReads

What does a good leadership development framework look like?

Before jumping on to a list of what to include in your leadership development framework, let’s build some conceptual clarity: what should you think of while shaping up your organization’s leadership development framework?

Diving deep in context 

Your approach to leadership can vary based on where you are. You might need your team to suggest ideas for a creative decision and then narrow down on the best option. On the other hand, an organization facing stiff and sudden competition would need to focus on a quick and data-driven approach to decision-making. These differences are evident in your organization’s leadership philosophy and trickle down in your leadership development framework.

Made for your needs 

A framework to develop leaders in your organization should take care of your circumstances. That includes thinking of where you operate, your most common challenges, your vision, how many people the typical manager is dealing with, and what resources you have. Without this basic question-and-answer exercise, you risk inconsistent ideas taking over leadership development.

Adaptable, accessible, and scalable for many use cases 

Organizations evolve, and people change, and so does the framework. Within your team, not all managers will have the same set of cookie-cutter challenges. Instead, problems will differ, and so will the learning styles. The best mediums to help these people out cannot be one-size-fits-all. Thus, a leadership development framework needs to be adaptable. Accessibility is another concern to ensure such resources reach everyone in your organization. Frequently, individuals from historically marginalized identities or those handling multiple responsibilities are unable to avail of such programs. Moreover, as your organization grows, you need to consider maintaining scale consistency. Your framework should be able to expand to include more people while keeping the basic tenets the same.  

Aligns with long-term goals

A leadership development framework is an interesting tool in the sense that it incorporates both long-term and short-term plans. For L&D professionals, ensuring that the leadership development framework aligns well with the organization’s long-term objectives, including the cultural and functional aspects, is crucial. At the same time, it should supplement succession planning and train a new level of leaders to take charge as another leaves. While doing this, the framework should enable managers to solve regular and recurrent team challenges.

Key Components of a Leadership Development Framework

An effective leadership development framework hinges on three key components: 

Competency framework

A competency framework is a structured set of competencies or skills, knowledge, and behaviors required for effective performance in an organization’s particular role or job. These frameworks guide identifying, assessing, and developing the capabilities individuals need to excel in their positions. Competencies can encompass technical skills, interpersonal skills, leadership qualities, and other attributes contributing to a specific role’s success. 

Assessment and evaluation tools 

Assessment and evaluation tools refer to instruments and methodologies used to measure and analyze various aspects of an individual’s performance, skills, and competencies. These tools are essential for gauging the effectiveness of training programs, identifying areas for improvement, and making informed decisions about talent development.
  • 360-Degree Feedback Surveys: Collecting feedback from multiple sources, such as peers, subordinates, and supervisors, to provide a comprehensive view of an individual’s performance.
  • Performance Appraisals: Formal reviews conducted by supervisors to assess an employee’s achievements, strengths, and areas for development.
  • Skills Assessments: Evaluating a person’s proficiency in specific technical or soft skills relevant to their role.
  • Psychometric Tests: Assessments designed to measure cognitive abilities, personality traits, and other psychological factors.
  • Key Performance Indicators (KPIs): Quantifiable metrics measure an individual’s performance against specific objectives and goals.

Leadership development plans for individuals/groups 

Leadership development plans are personalized strategies designed to enhance the leadership skills, knowledge, and effectiveness of individuals or groups within an organization. These plans typically involve a systematic approach to identifying development needs, setting goals, and implementing targeted activities.
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How can you build a leadership development framework?

Let’s break down the creation of the Leadership Development Framework into its planning, action, and after-stages to understand it better. 

The Planning Stage: Crafting the Foundation

  • Define Organizational Leadership Criteria: Identify the unique characteristics and competencies that define effective leadership within your organization. Collaborate with key stakeholders, including HR, executives, and department heads, to understand organizational priorities. At this point, a few questions that you might want to answer include: 
  • What does good leadership look like in your organization?
  • What skills and competencies contribute to good leadership? 
  • What are your challenges and context of operation?
  • What do your participants think about leadership development programs? 
Beyond the questions, a few key steps to take before kickstarting a leadership development framework include: 
  • Assess Existing Leadership Skills: Conduct assessments or surveys to understand the current leadership landscape. Identify gaps and areas for improvement in the skills and competencies of existing managers.
  • Understand Preferred Learning Modes: Analyze the most effective and preferred learning modes for your managers. Consider workshops, coaching, e-learning, or a combination based on individual preferences.
  • Context and Challenges Analysis: Evaluate the organizational context, challenges, and external factors that may influence leadership development. Consider budget constraints, time limitations, and any specific challenges unique to your industry or company.
  • Gather Participant Feedback: Seek input from potential participants to understand their expectations and preferences. Use surveys or focus groups to capture insights and understand the mediums most likely to deliver results. 

The Action Stage: Building the Framework

  • Prepare Building Blocks: Define the core elements of your leadership development program. It means selecting the skills and improvement areas you will work on. Based on this, you can include training modules or components addressing identified competencies.
  • External vs. Internal Resources: Determine the balance between utilizing external and internal expertise. Some resources might be available in-house, but some areas are best covered with subject matter experts – so L&D professionals should look to balance both and ensure quality. 
  • Flow of Progress: Outline the sequential flow of the leadership development program. Ensuring a logical progression helps in alignment with organizational goals.
  • Track Engagement and People Factors: Establish metrics to track engagement and participation as the program progresses. Consider factors like motivation, collaboration, and communication skills, which can tell how your employees have received the framework. 

The After Stage: Measuring Effectiveness and Feedback

  • Measuring Effectiveness: Define key performance indicators (KPIs) to measure the success of the leadership development program. These KPIs should not be restricted to the functional areas alone; make sure that you create an all-around criteria that tracks essential elements like improved leadership competencies, team performance, and employee satisfaction.
  • Seeking and Incorporating Feedback: In the end, remember that we may not get everything right initially. And that’s perfectly fine. The best way to ensure your leadership development framework keeps evolving and growing is to incorporate the feedback of the people who will be a part of it. In addition to the feedback from the top-level stakeholders, implement a feedback mechanism to gather participant insights.
  • Refining the framework: Use this feedback to refine and enhance future iterations of the leadership development framework. Remember that the in-demand leadership skills, your organizational context, and the level of maturity of the leaders you are working with also change. Hence, some evolution is needed as the framework goes through many rounds.

5 Leadership Development Framework Mistakes That You Must Avoid

0
Value of the Leadership Development Industry
Yet, impact remains a question mark. Here’s why –

Ignoring the context of people and your organization 

Again and again, we have noted that not all managerial problems are made alike. Hence, the solutions to these problems must also be unique. Yet, most organizations stick to training not tailored to their needs. Sitting in a training session that does not resonate with you and instead keeps you up when you could be doing something else does not help – it only makes the employees even more disinterested. Overlooking the importance of aligning leadership development initiatives with the organizational culture leads to specific contextual challenges. As a result, only about 20% of the skills or knowledge taught in leadership training programs is transferred into new leadership habits, even when leadership development remains among the most highly invested areas within L&D for organizations.

Isolating Leadership Development from Daily Work

When leadership development is isolated, leaders struggle to apply newly acquired skills in real-world scenarios. There’s a risk of a disconnect between theoretical knowledge gained in training sessions and the practical demands of their roles.  Underestimating the value of peer-to-peer learning and collaboration in leadership development adds to this disconnect. It leads to a lack of immediate relevance and applicability, hindering the effectiveness of the development efforts. Not holding managers and leaders accountable for their development and the development of their team members also contributes to this.

Not planning for every type of leader in your organization

When asked about leadership development, 83% of organizations agreed it is essential at every level. However, only 5% have fully implemented development at all levels. Oftentimes, frontline and mid-level managers do not receive adequate attention and support. While it may seem unnecessary at first glance, the opposite is quite the case because these managers are the ones who deal with most employees at a very close level. This results in leadership gaps and succession risks when the top layer of executives leaves. In addition, leadership development frameworks often do not account for the diverse needs of people from marginalized backgrounds. As they may not be able to put in extra hours or take up expensive programs, leadership development frameworks have an exclusionary nature.

💡 For every $10 spent on senior leaders, only $1 is spent on frontline leaders.

Source: Inside HR

Lack of Measurement and Evaluation

After so much furor, nothing happens. Evaluation of leadership development programs is inconsistent. It starts and ends with learner feedback for 77% of programs, and 73% of them take completion statistics. Only 50% collect information on how learning points have been understood. Dropping further, only 31% collect data from learners on how they have applied their learning.  As a result, much of the effort cannot be tracked, and the scope for progress and improvements is lost over time. Leadership development requires a top-down commitment. Lack of involvement from senior leaders may result in a lack of organizational buy-in, reducing the program’s overall effectiveness.

Failure to Adapt to Changing Needs

Failure to adapt to changing needs in leadership development occurs when organizations maintain a static or inflexible approach to their leadership programs. It happens when you stick to outdated content, ignore emerging leadership trends, or overlook the organization’s evolving needs. For L&D professionals of the 21st century, it is essential to keep track of the changes around them – how much will AI impact your managers and the workplace? What tech do your managers need to know? How can your managers cope with the global landscape better? – all of these need to be thought about and put into action. Read more: Finding The Missing Pieces: What Makes Leadership Training Successful

Wrapping Up

A leadership development framework serves as a strategic roadmap for cultivating and enhancing organizational leadership skills. In a scenario where leadership styles vary and individual managers struggle with distinct challenges, a thoughtful framework becomes the beacon that defines leadership for the entire team. The impact extends beyond individual performance, influencing team dynamics and organizational culture and, ultimately, contributing to a competitive edge. However, some mistakes hinder the effectiveness of leadership development initiatives. In essence, a well-crafted leadership development framework is not just a tool but a commitment to continuous improvement, aligning with the organization’s long-term goals and ensuring leadership excellence at every level. Risely, the manager’s buddy on the path of success understands this commitment and goes above and beyond to help your management professionals excel. With many exciting features, including daily nudges, an AI coach named Merlin, and toolkits and assessments to empower managers every day, Risely is the beloved guiding hand of 9 out of 10 managers. Join a new paradigm of leadership development for your team today with a free 14-day trial!

Deeksha Sharma

Deeksha, with a solid educational background in human resources, bridges the gap between your goals and you with valuable insights and strategies within leadership development. Her unique perspectives, powered by voracious reading, lead to thoughtful pieces that tie conventional know-how and innovative approaches together to enable success for management professionals.

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7 Tips to Conduct a Solid Leadership Seminar [2024 Guide]

7 Tips to Conduct a Solid Leadership Seminar [2024 Guide]

Leadership training comes in many shapes and sizes; in this blog, we will unravel the secrets behind the success of a popular format: the leadership seminar. This blog is for you if: 
  • You want to conduct an excellent leadership seminar 
  • You want to choose the right leadership seminars for yourself and your team 
So, without further ado, let’s hop into the ingredients of successful leadership seminars and the hottest topics for 2024. 
Table of Contents

What is a leadership seminar?

A leadership seminar is an educational event focused on developing the knowledge, skills, and abilities needed to become an effective leader and manager. It can be designed in many forms, with workshops and lectures being the most common, while presentations, discussions, and other interactive activities are frequently added. Moreover, leadership seminars can include in-person workshops, virtual webinars, or multi-day conferences, depending on the preferences and needs of participants. Leadership seminars are often conducted by experienced professionals, consultants, or organizations specializing in leadership development. The primary agenda of a leadership seminar is to provide participants with valuable insights, tools, and strategies to become more effective leaders in their roles and organizations. 

How to conduct a solid leadership seminar?

Conducting a solid leadership seminar requires you to get several things right. After selecting a relevant and engaging topic, the real business begins. Before jumping on to the following steps, you should have clarity on two things: 
  • Your leadership seminar topic
  • Your leadership seminar audience 
Once these are clear, we can begin planning how things are going to flow:

Move ahead with a plan 

Planning is the most important element of execution. When you are about to conduct a leadership seminar, take some time to think of the fundamental details and plan them. Sometimes, you might need to go to your audience and do basic research to clarify these areas. These include things like: 
  • What is the format of your seminar going to be? How many days will the event last?
  • In what mode will you conduct the event? While offline gives the best networking opportunities, online mode offers broad prospects, and a hybrid mode might suit quite a few attendees – find the balance and set things accordingly. 
  • How many people are you planning to host? Can you ensure that their needs are sufficiently met? 
  • How are you going to promote the event and engage your audience? 
  • What are the possible modules and chapters within the seminar? Trends change, and people love to know the latest; ensure you are up-to-date and ready to provide real insights.
  • What is the pricing structure going to be like? Here, it’s important to ensure that you are providing value for the cost your audience will incur. Otherwise, they are unlikely to sign up.
A well-defined plan will serve as a roadmap to keep the seminar on track and ensure that participants derive maximum value from the experience.

Understand your audience and customize for them 

Not all managers are made alike, and nor are their troubles. Tailor your methods and communications to resonate with them effectively. Whether it’s through interactive discussions, hands-on activities, or multimedia presentations, customization enhances engagement and promotes learning. Often, managerial setups and challenges vary a lot, so you are bound to find diverse people to work with. Now, your job as a coach would be to ensure that their diverse needs are met; this includes customizing things to their needs. A few things to do this right include: 
  • Define the audience correctly. Ensure that your set is narrow enough to have similar issues that can be dealt with together but also broad enough to accommodate multiple instances of similar challenges and contexts. 
  • Take a short survey while signing up people for your seminar. Adding some (5-6, not too many) short questions to the onboarding routine can help you understand what you are heading into. 
  • Engage with potential attendees or people from similar backgrounds to understand their challenges and expectations from such a leadership seminar. These ideas will help you formulate according to their expectations.
  • Never forget feedback. Once you have conducted an iteration of your leadership seminar, a quick feedback exercise through surveys or personal interactions will help you understand what else you could have done and how your seminar was received.

Focus on the right environment and rapport 

Getting the environment right is crucial to a good experience for the attendees of your leadership seminar. Hence, create a climate conducive to learning by paying attention to factors such as venue layout, seating arrangements, and ambiance. Foster a sense of rapport and trust among participants by establishing an open and welcoming atmosphere as the host.  Moreover, it encourages collaboration, active participation and experiences, and mutual respect to cultivate a positive learning environment where ideas can flourish. Icebreaker exercises, discussion groups, and activities that need people to work together are great ways to organize interactions. 
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Facilitate growth by encouraging reflection and interaction 

The people attending your leadership seminar have come with one person at the center of their mind, and that’s not you. It’s them. An event catered to their development should encourage self-reflection and engagement with others. By designing a suitable set of activities and options for interaction, you can enable self-discovery and acceptance of advice from others, too.

Try to build reinforcement mechanisms

Leadership seminars are often a one or two-day event and leave the person without much support to carry their learnings forward. So, let’s change that! Here’s what you can do to build reinforcement: 
  • Send them away with something. Handouts that sum up the major strategies, toolkits, booklets, and exercises to do later are all great ways to keep the connection alive once the event ends.
  • Set up goals and milestones for the participants to work on after the leadership seminar and ask them to share updates about their experience. 
  • Remain available for questions and help people out. If you are a leadership coach, this is a further better way to connect with people long-term, as the proof of your work lies in this initial point of interaction. 
  • Create a sense of community throughout the event so that the attendees can remain connected later and continue to interact. In addition to reinforcement and accountability, this keeps your presence alive as long as the group sustains. 

Focus on more story, less theory 

Bring leadership concepts to life by integrating real-life case studies and examples into your seminar. Stories resonate with participants on a deeper level, making abstract concepts more relatable and memorable. Share practical insights, success stories, and lessons learned from real-world leaders to inspire and motivate participants on their leadership journey.

Keep learning from mistakes 

Once the show’s over, it’s time to buckle up and prepare to make the next one even better. This has two critical elements: first, learn from your mistakes. During the event, you will notice a few things not going as planned. Instead of fretting about them right there, please take a moment to note these issues and resolve them while preparing for the next leadership seminar. Second, learn from what others have to say about your event. Feedback is your best buddy in improving leadership seminars and taking them as close to your audience’s expectations as possible. So keep your years up and pens ready to make the most of what you hear. Positive feedback makes for great testimonials and proof of work, too!  Check out more details here: Why should you look for external feedback for your teams?

Leadership Seminar Red Flags To Keep In Mind 

Now that we know how to get leadership seminars right let’s consider what not to do. Not everyone is always ready to take what you serve, and that’s fine. Yet, there are some errors that you can outright avoid to ensure that you are providing a smooth experience that people love. 
  • Time constraints: More often than not, we are under one, aren’t we? And so are the attendees. While planning a leadership seminar, ensure that you are not rushing through stuff to make the most of what you have. Instead, set an optimal amount of content to cover and allocate enough time to areas that would be important to the audience.
  • Information overload: No one wants to head out of an event with airplanes spinning around their head. Presenting too much information overwhelms participants and diminishes learning outcomes. Hence, prioritize clarity and conciseness when giving information. Identify the most critical concepts and focus on communicating them effectively by creating manageable chunks. Offering reference materials is helpful, too.
  • People are busy and uninterested: Participant engagement suffers if attendees feel disinterested or preoccupied with other commitments. It results in passive participation, distractions, or early departure from the seminar. So be ready to keep engagement high and schedule at the right time.
Read more: Finding The Missing Pieces: What Makes Leadership Training Successful

Top 6 Leadership Seminar Ideas for 2024

Check out the most in-demand topics for leadership seminars in 2024 to start creating a valuable resource for people managers and leaders. While these ideas provide an essential guide, you can modify and change things to suit the needs of your audience in a better manner.

Strategic Leadership Seminar

This topic focuses on developing the skills and mindset required to lead organizations strategically. It covers vision-setting, goal alignment, strategic planning, and execution. Strategic leadership seminars are ideal for executives, senior managers, and business leaders responsible for setting their organization’s direction and long-term vision.

Effective Communication Skills Seminar

Effective communication is essential for successful leadership. It covers various aspects of communication, including verbal, non-verbal, and written communication, as well as active listening and influencing skills. This seminar suits leaders at all levels who want to enhance their communication skills to inspire and motivate their teams, build strong relationships, and effectively convey their messages.

Emotional Intelligence in Leadership Seminar

Emotional intelligence (EQ) is a critical component of effective leadership. This topic explores the principles of EQ, including self-awareness, self-regulation, empathy, and social skills, and how they contribute to leadership success. This seminar benefits leaders who want to develop their EQ to better understand themselves and others, manage emotions effectively, and build strong interpersonal relationships in the workplace.

Change Management and Adaptability Seminar

Change is inevitable in today’s business environment, and leaders must be adept at managing and leading through change. This topic covers strategies for navigating organizational change, fostering adaptability, and leading teams through transitions. Change management seminars suit leaders and managers responsible for driving change initiatives within their organizations or leading teams through transition periods.

Leadership Seminar on Building High-Performing Teams

High-performing teams are essential for achieving organizational goals and driving innovation. This seminar explores team-building strategies, fostering collaboration, resolving conflicts, and empowering team members to reach their full potential. It is ideal for leaders and managers who oversee teams and want to enhance team performance, productivity, and cohesion.

Seminar on Strategies for Diversity and Inclusion

Diversity and inclusion are critical for fostering innovation, creativity, and a positive organizational culture. This topic explores strategies for creating inclusive workplaces, promoting diversity, equity, and belonging, and leveraging diverse perspectives for business success. Diversity and inclusion seminars benefit leaders and managers who want to cultivate inclusive leadership practices, foster diversity within their teams, and create a culture of belonging for all employees.

Wrapping Up

Conducting a solid leadership seminar demands attention to detail and strategic planning to ensure maximum impact. Start by crafting a clear plan that outlines the seminar’s format, duration, audience size, and promotional strategies. Create a conducive learning environment by selecting an appropriate venue and fostering rapport among participants. Encourage reflection and interaction to facilitate growth and learning and provide reinforcement mechanisms such as handouts and action plans to sustain momentum beyond the seminar. Finally, embrace mistakes as learning opportunities and seek feedback to continuously improve and refine your leadership seminar for future success. By addressing these key considerations and avoiding common pitfalls, you can ensure a successful and impactful leadership seminar experience for all participants.

Deeksha Sharma

Deeksha, with a solid educational background in human resources, bridges the gap between your goals and you with valuable insights and strategies within leadership development. Her unique perspectives, powered by voracious reading, lead to thoughtful pieces that tie conventional know-how and innovative approaches together to enable success for management professionals.

Check out Risely’s range of skill assessment for leaders.

Master the art of leadership by reviewing your skills with a free assessment now.

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Redefining Leadership: Uday Parmar’s Blueprint for Success

Redefining Leadership: Uday Parmar’s Blueprint for Success

Becoming a new manager is an exciting milestone in every professional’s career. With new responsibilities and expectations on their shoulders, you must have heard them saying I will not be the stereotypical manager you have seen. No micromanaging, no bossing team members; I will be the cool boss the team can come to. But do you know, according to research conducted by CEB, 60% of all new managers fail within the first 24 months. And the main reason behind it is lack of training. Under work pressure and stress to prove themselves, they end up giving out orders and stop empathizing with the team. Unknowingly, they become the stereotypical manager they always dreaded. Take a moment to reflect on the managers you’ve encountered throughout your career. If you are lucky, there must be one who stands out in your memory – a manager who left a mark on your career. What traits set them apart from these stereotypical managers? They must be those who understand that with great power comes great responsibility. Leadership is not about standing tall but bending down, rolling up your sleeves, and working twice as hard as everyone else.  Today, we will explore the managerial journey of a leader with a similar approach, Uday Parmar, co-founder of Lilypad, an e-commerce platform for electric vehicles. Despite his extensive global travel and studies, Uday remains humble. He thinks that taking on leadership roles has made him even more grounded. He has 20+ years of experience in international sales and business development. Apart from this, he finds joy in mentoring people, hitting the gym, and spending time with his furry friend. Ready to be inspired, challenged, and a little humbled as a leader? Uday’s story might give a friendly nudge to those managers who once aimed to be great leaders but might have lost their way.

Humility and Teamwork: Uday Parmar’s Formula for a Thriving Team

Uday Parmar has 15+ years of experience managing teams in traditional job roles and in the startups he founded. Like most new managers, he didn’t have formal training and felt unprepared for the challenges. However, what set him apart was his desire to improve himself continuously. Uday approached his managerial role with an open mind, eager to learn and acquire new skills from everyone around him, regardless of their position or years of experience. This commitment to constant growth and learning played a crucial role in shaping Uday into the adaptive leader he is today.
I was terribly unprepared for it – and have learned, unlearned, and re-learned multiple times over these years. Uday Parmar
In his initial days as a manager, Uday faced a challenge, which helped him understand that this managerial journey will never be linear and that he will have to reinvent himself based on the situations and team members. Looking back, he recalled one situation wherein one of his high-performing team members disagreed with Uday’s approach to the campaign. Rather than forcing his view on the team member, Uday took an unconventional route to find common ground. He split the team into two groups, each running a different campaign style – one aligned with Uday’s strategy and the other following the team member’s approach.  At the end of the 4-week campaign trial, Uday was surprised by the outcome: his strategy, combined with trust in his team members, resulted in fewer meetings than the alternative gung-ho phone-based approach. 
I was amazed to learn that my well-thought-out and time-tested methodology resulted in limited success. It taught me a valuable lesson, for sure. Uday Parmar
This experience left a lasting impact, shaping two key learnings that became the foundation of his leadership style. First, managers should never have the know-it-all attitude, and second, managers can also learn from their team members, not just the other way around. This incident taught him the importance of humility and that even though you’re a manager, you don’t always have to have all the answers. Learning from others, especially those in your team who might have valuable insights, is necessary. 

Uday Parmar’s Approach to Managerial Challenges

Despite Uday’s years of experience, he still faces challenges as a manager. He has shared two of his most common challenges that many fellow managers would relate to. Firstly, getting the entire team to progress and move along smoothly toward a common goal, and secondly, helping teams spend time on what they have as priorities, as opposed to company priorities. Uday acknowledges that getting everyone on the same page and ensuring cohesive progress is not a walk in the park. That’s why his leadership style thrives on giving everyone a voice. He believes that when every team member has a say, there is a greater sense of ownership and commitment. By fostering an environment where everyone’s input is valued, Uday found that teams become self-motivated, adding value and working independently towards shared objectives.
I am a believer in ‘What gets measured gets done.’ Uday Parmar
He has also shared a simple yet powerful philosophy. He emphasizes regular measurement and reporting to stay focused and unbiased. He believes many team management problems get solved if one knows what to measure, how to measure, and how to report. He emphasizes. This approach addresses challenges and fosters a proactive environment driven by clear goals and accountability. Uday’s strategic approach to measurement and reporting is not just a solution but a dynamic process fostering continuous improvement. By implementing these practices, managers can navigate the challenge of aligning team focus with priorities, promoting a culture of transparency and data-driven decision-making within their teams.

Drawing Wisdom from Colleagues and Experiences

Uday’s leadership learning extends beyond his own experiences; he picked a few things through observation and a few from colleagues. While working as a director at EY, he encountered the challenge of the dearth of quality content because of an inexperienced team. Rather than waiting for solutions from the content team, Uday sought advice from Harsha, Head of Forensic Technology at EY India.
Harsha taught me a valuable lesson DIY(Do it yourself). Uday Parmar
Harsha provided a simple yet powerful solution to the problem: “Why do we need to wait for others when we can do it ourselves.” Reflecting on this, Uday shared that day he learned there are times when managers have to roll up their sleeves and get their hands dirty. He understood the invaluable lesson of leading by example. This hands-on approach sets him apart as a boss who practices what he preaches, emphasizing the importance of taking the initiative.
I observed that not communicating the challenges team members were going through created a wall between managers and their teams. Uday Parmar
To ensure there’s no communication gap between him and his team. Uday actively takes steps to dismantle the barriers. How does he do it? Through a combination of an open-door policy and candid self-disclosure. Firstly, he promotes an open-door policy. He encourages the team to discuss challenges, share ideas, and solve problems openly. This policy acts as a bridge, creating a culture where communication flows freely in both directions, eliminating awkwardness. Secondly, Uday breaks away from traditional leadership by openly embracing vulnerability, sharing his weaknesses, shortcomings, and areas where he may lack understanding. This honesty isn’t a weakness but a demonstration of Uday’s authenticity as a leader. It establishes a safe space where team members feel comfortable sharing and building trust and mutual understanding.

Uday Parmar’s Tips for Effective Leadership

For aspiring managers, Uday offers three golden tips: Be Yourself: Uday suggests new managers not to pretend to be someone they are not, just for the effect. According to him, authenticity is magnetic and helps build real connections. When managers are genuine, they attract trust, inspire others, and foster long-term relationships within the team. Empower Your Team: New managers often feel the need to prove themselves by handling everything on their own. However, Uday advises against this approach. Instead, he encourages managers to share responsibilities and delegate tasks. When team members are given opportunities and responsibilities, they can showcase their capabilities and untapped potential. By empowering team members, Uday believes that new managers can build a stronger, more capable team and create a workplace where each member feels valued and motivated to contribute their best. Embrace Your Ignorance: The third and most important tip is acknowledging that nobody knows everything. Admitting something you are unaware of without shame creates an open and transparent environment. Uday advises new managers to learn from their team and mentors and even from mistakes. Embracing your lack of knowledge encourages continuous learning and improvement for you and your team.

How Can Risely Help?

Uday Parmar has developed their leadership style by working as an leader in different companies and developing his own startup, an opportunity only some aspiring managers may have. But here’s the thing: we miss out on the nitty gritty and don’t always have the support to overcome similar challenges. That’s where Risely steps in as a solution. Risely is an AI buddy for managers, offering the guidance that every manager needs to unleash their true potential. With tailored steps and insights, Risely empowers you to solve challenges in simple steps: 
  • Identify your challenges: The journey begins when a manager starts by defining their challenges. From 50+ challenges, managers and team leaders can identify the issues hurting their team.
  • Test your skills: In the second step, skills and qualities, such as expectation setting and prioritization skills, are tested with the help of leadership skill assessments to see how well you have achieved these critical functions. These assessments help us create detailed reports for skills and abilities.
  • Start growing: Now comes the good part: where your progress becomes Risely’s agenda. Managers can start making progress with the help of daily nudges, toolkits, and the interactive AI coach – Merlin, who is there for you through thick or thin, whether day or night. 
Sounds exciting? You can start a free conversation with Merlin now!

Suprabha Sharma

Suprabha, a versatile professional who blends expertise in human resources and psychology, bridges the divide between people management and personal growth with her novel perspectives at Risely. Her experience as a human resource professional has empowered her to visualize practical solutions for frequent managerial challenges that form the pivot of her writings.

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Patience At Work Is Often Tested. 6 Ways To Strengthen This Essential Quality

Patience At Work Is Often Tested. 6 Ways To Strengthen This Essential Quality

In an era ravaged by the unexpected, managers are expected to handle both good and bad situations with unstoppable efficiency. However, the dearth of patience has been observed to be one of the biggest roadblocks to effective management. Being patient is as much of a virtue as it is a trait that shows maturity and leadership qualities. You must, therefore, exercise patience when you are making decisions, giving direction, and working with others all at the same time. This article is all about the ways in which you can develop patience as a trait while working as a manager. It takes this attribute with utmost importance and outlines some of the ways in which you can develop it.
Table of Contents

What is it to have patience?

Patience is a virtue. It applies to the ones who are willing to endure difficulties and enjoy their success in doing so. So, what does that mean, exactly? It is the ability to wait calmly for something you want or need. It’s being able to resist the urge to act impulsively. And it’s also being content with doing things at a slower pace. Patience is not simply waiting. It’s waiting with purpose. When you’re working on a long-term goal, it’s easy to get discouraged. Especially when things don’t seem to be going your way. But if you have patience, you’ll be able to see the big picture. You’ll know that the work you’re doing now is for a greater purpose. And that’s what will keep you going when times are tough. As a manager, you are constantly juggling many different tasks and responsibilities. It can be difficult to maintain your composure when things don’t go according to plan. But the ability to have patience is one of the most important traits you can possess. There will be times when things don’t move as quickly as you would like them to. There will be times when employees don’t meet your expectations. Also, there will be times when customers are less than pleased with your service. But if you have the patience to see these events for what they are, you will be able to move through them successfully.

Managers need the patience to achieve greatness in their roles

Before managers can truly begin to help their team grow and develop, they must be committed to helping their people reach their potential. They need the patience that allows for a period of change. You need it as a manager because it forces you to take long-term perspectives on situations far from perfect or predictable. Being patient is one of the most important, but often underrated skills for managers. Successful management requires the ability to plan long-term, set realistic goals and expectations, and remain calm under pressure. A manager who can display it will be better able to handle difficult situations, guide subordinates, and maintain a positive attitude during challenging times. A great manager understands that success does not happen overnight and that it takes time, effort, and patience to achieve results.  Moreover, this involves understanding that certain things take time and cannot be rushed. It also means being able to tolerate setbacks and delays without becoming frustrated. In some cases, it may be necessary to step back and reassess a situation to maintain patience. Managers who can effectively develop it will be better equipped to handle difficult situations and achieve long-term success. Therefore, it’s clear that managers do need the patience to achieve higher effectiveness and greatness in their roles. Patience being a trait of a manager can bring a lot of benefits which we’ll talk about further in this blog.

The benefits of having patience

The benefits of having patience for managers mostly come in the form of abilities. A manager with good ability to be patient will be successful in

Types of patience that all managers should master

There are different types of patience that all managers should master to be successful. Some of these include

Long-term perspective

A long-term perspective is a type of patience that gives the ability to see a situation from a longer-term view than what is happening currently. By taking a longer-term view, one can avoid getting caught up in the moment. They can instead focus on the bigger picture. This allows for better strategic planning and more effective decision-making when things get tough.

Resilience

Leaders have the opportunity to show composure and resilience underneath pressure. Resilience is a good example of how long-term perspective goes hand in hand with being patient. It shows how one can persevere through difficult times while taking into account the entire situation’s facts.

Patience under pressure

One of the most important aspects of being a great manager is having the patience to handle difficult situations under pressure. Whether it’s waiting for a delayed project deadline or dealing with an irate customer, great managers know how to keep their cool and get the job done. This includes keeping a sustained level of tolerance when dealing with disgruntled employees or angry customers who don’t think their complaints are getting attention soon enough.

Patience in negotiations

Negotiating is one of the most difficult parts of being a manager. It is incredibly important for them to avoid undue criticism during negotiations. Being patient here can help managers not take things personally. They can then stay focused on getting what they want out of the negotiation. A great negotiator knows how to show vulnerability for her counterparts to feel more receptive when making concessions.

Patience with new initiatives

New initiatives are likely to be met with resistance and perhaps anger – but great managers know how to handle this situation. They do it by being patient throughout the process and by communicating clearly. It is also important, to be honest about the changes that need to occur.
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How to be patient at work? 6 Effective tips

Most managers would agree that, in general, they could use more forbearance at work. But how can you go about developing patience as a permanent trait? There are a few tips that can help in this regard.

Have good control of your emotions

Managers need to control emotions when dealing with colleagues and customers. Having good control of emotions is the first step toward developing patience. Having control of emotions will stop managers from getting angry or sad easily or being too excited about victories that are yet to come etc. These are clear signs of being patient as a manager. Not having this emotional intelligence will force managers to show impatience at the most crucial times which can be very bad for their role.

Stay objective

Managers should not get wrapped up in the emotions of the situation or become adversarial. This will only make it harder for them to calmly and objectively assess what is happening and figure out a solution.

Take things slowly

When managers first encounter something new or difficult, they should take a step back and try to understand everything before making any decisions or taking any actions. A manager needs to remind himself that taking things slow is still a decision. It shows patience and perceptive awareness and lets them make the right choices in the long run.

Build trust within yourself

This will ultimately lead managers to demonstrate patience for their subordinates or employees. It is important as these people at times, might not have good intentions towards them. That can be because of misunderstandings arising from their history with those people. With time, they may learn to trust them again and follow their words and advice. Managers should also develop a trusting relationship with themselves to get better at resisting the urge to give up or back down when things look too difficult or unpleasant.  It is only by setting oneself off-limits that they can truly grow as managers. Otherwise, they will always be limited by what ‘they’ have already done rather than doing something new, different, and constructive of themselves.

Maintain self-discipline

This is one of the most important skills to develop patience as a manager. It involves managing yourself, at all times and in every situation that you may find yourself, whether good or bad. To effectively develop tolerance as a trait, managers must maintain a positive attitude and exercise appropriate self-discipline. They should show the strength of character necessary to remain calm, composed, and confident in difficult situations. They should expect the best out of themselves yet accept that things may not always go as planned or expected.

Focus on things that matter

To develop strong patience as a manager, one needs to shift their focus from small things to the big picture. It will stop them from drifting away with small successes or failures. They will be able to develop the tolerance necessary for continuously pursuing their final goal.

Conclusion

This blog post is about how to develop patience as a trait while working as a manager. The importance of being patient is not only in the workplace but also in life itself. In the workplace, if managers do not have tolerance, they will quickly grow frustrated with their employees and tire of them if leads to disengagement. Conversely, if managers have strong patience in the workplace, then it results in greater opportunities for success. We believe that if managers can follow the tips listed in the blog above, it will be as easy as it can be for them to develop patience as a permanent trait for themselves.

Deeksha Sharma

Deeksha, with a solid educational background in human resources, bridges the gap between your goals and you with valuable insights and strategies within leadership development. Her unique perspectives, powered by voracious reading, lead to thoughtful pieces that tie conventional know-how and innovative approaches together to enable success for management professionals.

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Why is patience necessary for a manager?

Patience is a necessary part of emotional intelligence for managers. Managers cannot act impulsively and based on emotions solely as they have to respond to multiple stakeholders on behalf of the team. Hence, managers need to be patient so that they can smartly face challenges and difficult situations and persist toward long-term goals.

Why is patience important in an organization?

Patience is a great quality to have in the workplace. It helps managers and teams stay consistent even in the face of obstacles and challenges. A patient organization reduces stress in its surroundings and ensures positive interactions through well-thought conversations.

How does patience shape you as a leader?

Patience shapes the core of a leader. This quality helps leaders recognize that they need to be understand people and situations without reacting at the first instance. It builds emotional intelligence and foresightedness.

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7 Ways To Help Overwhelmed Employees On Your Team

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Your team’s productivity is built upon the efforts made by your team members. With the valuable assistance of their managers and leaders, employees do their best to set new standards of efficiency in the organization. But, employees getting overwhelmed with the constant flow of work is also typical. Sometimes, the reason may not even lie in the workplace directly. In an increasingly connected world, feeling overwhelmed is more frequent, too. Overwhelmed workers cannot contribute effectively, losing focus and willingness to work. As a result, the team’s performance suffers massively. It poses a significant challenge to managers. This blog will uncover the solution to helping overwhelmed employees in your team. In addition, we will begin by understanding why an employee could feel overwhelmed at work. After this, you can build growth hacks for your teams that shoot up productivity manifold. So, let’s get started!
Table of Contents

Finding the Overwhelmed Employees on Your Team

There isn’t any uniform picture of the overwhelmed employee. But you can generally identify them with the tired look on their face and a task list that runs longer than their work hours. Typically, overwhelmed workers appear stressed. They might lose the ability to focus and instead adopt a haphazard working style. As a consequence of this mess, struggling employees are often unable to achieve their true potential. In order to help these employees and your team, you need to begin by identifying the overwhelmed employees.

How can you tell that an employee is overwhelmed?

Visible changes in mood and relationships

The first sign of identifying an overwhelmed employee will be their interaction with the team. Typically, employees who are overwhelmed will end up being inconsiderate toward their team members. You might witness increased conflicts, where one colleague snapped at the rest over a seemingly simple matter. Overwhelmed workers will find it hard to navigate delicate relationships in the workplace as their energy is spent on other tasks, leaving none for socialization and interaction. Managers can see if an employee has slowly started to reduce engagement – they show up less for meetings and even less for informal arrangements – it is a strong sign that work might overwhelm them. Burnout and feeling overwhelmed are closely related.

Fall in productivity

The productivity of overwhelmed workers usually falls. It happens because they are constantly stressed about the pending matter at hand. The urge to multitask and get done with things rapidly throws efficiency out of the equation. Overwhelmed employees might often miss deadlines or turn in half-baked assignments as they do not get sufficient time and energy to complete the jobs efficiently.

Consistent distractions

Overwhelmed employees usually have a hard time focusing on the tasks at hand. They might find it challenging to stay on one task for an extended period, or they might not be able to get work done efficiently because they are constantly distracted by the workload. The other impacts, such as stress and breaking relationships, negatively impact productivity too.

On a constant search for escapes

Overwhelmed employees usually find it hard to focus on tasks. They might be constantly distracted by the workload and search for getaways, such as watching TV, browsing the internet, or talking with friends. It distracts them from their work and reduces their productivity. Overwhelmed employees also tend to make more mistakes because they are not paying attention to details. You might find that absenteeism is higher among the employees who are struggling in your team. Overloading tasks can make employees feel unwell and unwilling to show p at work. Moreover, they might end up getting physical health issues too.

Impact on health

The physical health of overwhelmed employees usually suffers. They might experience headaches, poor concentration, and lack of energy. Work-related stress can use many health issues spanning employees’ mental and physical well-being, including lifestyle diseases such as high blood pressure, eating disorders, and mental illnesses like anxiety, among many others. Overwhelmed employees are also more likely to get sick because they are not getting enough rest and nutrition. It can have a big impact on their productivity, which in turn can lead to job losses or reductions in pay grade.

Demotivated and disengaged at work

If the workload is too heavy, employees become demotivated. They might feel stressed out and tired all the time, making it difficult for them to work productively. In addition, they may lose interest in their work and start feeling negative about their job, affecting team morale and performance. As a result, you might see some employees getting isolated and limiting themselves to their work solely. Their absence from brainstorming sessions would be conspicuous. Moreover, you will notice that they no longer raise questions or present innovative ideas for the team. If you notice any of these signs, there is a good probability that your team might be feeling overwhelmed. The feeling of being overloaded at work brings many detrimental impacts on the team. Therefore, managers and leaders must take steps when these signs are observed. Next, let us understand why employees feel overwhelmed at work.
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Why Does Your Team Feel Overwhelmed?

Why one feels overwhelmed does not come with a straight forward answer. While there can be many reasons, we have tried to list a few of the most common and plausible ones that can impact your team members.

Adapting to a change is difficult

When employees start a new job, they usually face a lot of change. It can be difficult for them because they might be unfamiliar with the new work schedule or how their team works. As a result, it is common for them to feel overwhelmed at first. Similarly, if an employee has taken up a new task that is typically not a part of their job, they might feel lost and unable to overcome the challenge. Read more: 5 Tips You Need While Transitioning From Peer to Manager

Training is insufficient or lacking

Adapting to change becomes difficult when there is insufficient support to guide through those changes. For instance, if a new manager is left alone to supervise a team of five, they would have difficulty figuring things out without knowing the present processes and working styles prevailing in the team. Read more: Finding The Missing Pieces: What Makes Leadership Training Successful

Culture is unsupportive

Some companies have unsupportive cultures, which make it difficult for employees to be successful. For example, it can happen if the company values team achievement more than individual achievement. In such a case, employees might feel overwhelmed because they do not know how to work in a team setting, and their achievements are not recognized or appreciated.

Constant changes in the team

Alternatively, an organization that is constantly changing can be very challenging for employees because they may not understand why certain decisions were made or what the future holds for them. Lack of clarity and support from supervisors can make employees overwhelmed. Although autonomy and delegation are encouraging for employees, they need to be balanced and situational. Some employees might need coaching before they can function independently.

Tight deadlines and resource crunch

In today’s fast-paced world, many companies have tight deadlines, and employees are expected to do a lot of work with few resources. It can make employees feel overwhelmed because they may not be able to cope with the workload or find it challenging to get results in a short period. Additionally, employees might find it overwhelming to use these tools if an organization does not provide adequate training and support for its new technology or software.

Bad planning and prioritizing

Some companies have lousy goals that are not based on any long-term vision. This can lead to employees feeling overwhelmed because they do not know the company’s overall goal or how they contribute to it. Additionally, if an organization does not provide clear and concise documentation on their work tasks, employees might feel lost and confused as to what they need to do next. On the other hand, the employees might not be adept at prioritizing and planning and end up in a circle of huge tasks. Smart goal setting is essential for handling several charges at once, which many employees need to master.

How can you motivate overwhelmed employees?

As per a Deloitte study, overwhelmed employees are among managers’ top concerns, where 65% of the executives polled marked it as an urgent or important trend. However, in the second step, 44% conceded that they were not ready to handle overwhelmed employees directly. It sounds like a huge red flag for any organization, as managers are unsure of the ways to tackle a significant emerging issue. When we are talking of overwhelmed employees, it is important to remember that there’s more to people than their tasks. They could be getting overwhelmed due to personal issues or issues in the work context rather than the work itself. This becomes a delicate yet essential conversation for managers to navigate with care. Let’s look at some steps that you can take.

Understand their concerns through one-on-one sessions

Often, an overloaded employee will not voice their concerns out loud. Instead, they will tend to keep these feelings bottled up inside. It can lead to frustration and workplace tension that can be hard to overcome. In order to help employees open up and share their thoughts and frustrations with a supervisor, it’s important to schedule regular one-on-one sessions. By listening carefully and addressing each issue head-on, you can provide the necessary support for employees in overcoming challenges. You need to focus on feedback and ask relevant questions during reviews to get to the issue’s root. Now, here’s the thing: your team may not be open to sharing everything from the get-go. While this is happening, here are a few things that you can do to ensure that your team feels safe to confide in you when they are overwhelmed: 
  • Be vulnerable: As a manager, the first instinct is to be perfect and infallible, But this is as far from the truth as it can be, and your team needs to see this. By seeing a vulnerable side of you, team members would be able to relate and open up about their concerns much more quickly. 
  • Get one-on-one catch-ups right: One of the most common mistakes managers make is focusing solely on work-related issues during one-on-ones. Instead, use a personal approach to building solid relationships with your team. Take interest in their ideas and lives and be a genuine source of support. 

Build clarity in your daily engagements

You need to find a piece of information. You have ten huge files in front of you without a common or clear navigation system. Meanwhile, some bits and pieces of information are thrown at you randomly that may or may not be true and relevant. Does it sound annoying? That’s the average day in life for an employee of the 21st century – always connected to the internet and available because of remote working set-ups. Studies show that people check their mobile devices up to 150 times daily. Yet despite employees being always on and constantly connected, almost three-quarters of employees have told Deloitte they cannot find the information they need within their company’s information systems. As a manager, your actions need to solve this through: 
  • Ensuring a clear and systematic flow of information throughout the team 
  • Modeling effective working habits for your team, including work-life balance and taking breaks when needed 
  • Encourage a passionate approach toward work 

Recognize their achievements

Recognizing an employee’s achievements is an excellent way to motivate them. Managers can do it in several ways, including verbally thanking the worker for their hard work or awarding them bonuses or other rewards. It also helps to build morale and encourages employees to keep working hard. Giving the employees their due recognition and supportive words of affirmation will help them become more resilient in facing challenges. It will also show that their efforts are noticed and valued by seniors.

Balance autonomy and delegation with guidance

Delegation is key to keeping an overloaded employee motivated. While they should be given enough autonomy to do their job, the tasks they are assigned must be within the scope of their skill set and remain manageable. If employees feel overwhelmed or like they’re being pushed too hard, this will only set them back. It’s also important not to over-delegate tasks unnecessarily, as this can create even more work for the individual. Hence, managers ensure that they delegate and share autonomy reasonably to facilitate employee development and empowerment instead of leading them astray. Set up a culture where being busy is not seen as a badge of honour.

Practice efficient time management

The key to time management for overloaded employees is to be organized and have a plan. It means setting realistic deadlines for tasks, tracking progress regularly, and giving feedback when required. It’s also important not to overload the employee with too many tasks at once – break them down into smaller chunks to cope with them better. Also, ensure enough time is allocated in the day for rest and relaxation, as well as working on personal projects. This will help reduce stress levels and enable employees to focus on their work more effectively. Creating a balance and setting smart goals is the key to overcoming challenges. A few things that you can try to help overwhelmed employees in your team are: 
  • Regular sprints and stand-up calls: Set up short calls to discuss priorities and progress. It encourages employees to share updates, their concerns get addressed at a fixed time, and they can return to work without being stuck over some queries. You can also set up a time limit on meetings in general. 
  • Use agendas: When a meeting is about to happen, put it into practice to share the agenda and key points ahead of time. It helps everyone catch up and leaves time for the primary discussion. 
  • Email-free hours: Your team can set up dedicated email-free hours to work without distraction. You can also extend this to include social media.
  • Time management activities: Efficient time management differs with working styles. Try your hand at some time management activities to find some interesting ways that could be a hit with your team. 

Help with stress management

When employees are overloaded, they are likely to experience increased stress levels. To help them cope with this stress and stay focused on their work, it’s essential to provide them with tools and resources for relief. It could include meditation techniques, counseling services, or even regular breaks. Additionally, supervisors should make time for team-building activities or fun outings each day to help break the routine and reduce boredom. Transforming the distress into positive stress (eustress) is the key for managers. Managers can help their employees overcome challenges while remaining productive by taking these steps.

Provide coaching and training as needed

Overloaded employees can benefit from coaching and training to help them manage their time, stress, and workload more effectively. It might include sessions on time management or organizational skills. Additionally, staff may need assistance developing specific skill sets required for their jobs. By providing support throughout the learning process, managers can enable their employees to develop the necessary knowledge and skills for success in today’s competitive environment. Moreover, developing a coaching leadership style also offers several benefits to managers. Sometimes, it is the solution that becomes a source of stress. If your team does not have adequate or effectively organized training methods, your employees will likely head into trouble. As a manager, you can work with the HR and L&D functions to get things in order: 
  • Make the knowledge base accessible: Ensure that the information is available in a small number of steps, at all times, and in a format that is easy to consume. Moreover, prompt the L&D function to fill knowledge gaps with employee input. 
  • Use tech when needed and use it well: Many companies adopt digital training systems to scale up, but it goes nowhere because the training is often designed to be one-size-fits-all. Ensure that your team uses effective learning and working tools and resolves usability issues through digital upskilling.
  • Lead by example: You got stuck in being assertive. You got some training and felt some improvement. What’s the next step? Share your experience with your team. If you want your team to solve their issues by acting promptly, be the first one to do so and declare it. 
By the way, Risely helps you do it all. With an AI coach to answer your queries anytime, a skill center equipped to handle 50+ challenges, and customized learning journeys that cater to you, Risely is the AI co-pilot every effective manager needs. Sign up for free today to start your 14-day trial because we know you get overwhelmed, too, and that’s completely okay!

Conclusion

Employees who are feeling overwhelmed at work are often struggling with a lot of different things. By understanding the signs and symptoms of an overwhelmed employee, you can help them to get the support they need. In addition to this, we have noted some helpful tips on how to motivate an overloaded employee. By following these tips, you can help them regain their balance and return to work feeling refreshed and ready to take on the challenges ahead!

Deeksha Sharma

Deeksha, with a solid educational background in human resources, bridges the gap between your goals and you with valuable insights and strategies within leadership development. Her unique perspectives, powered by voracious reading, lead to thoughtful pieces that tie conventional know-how and innovative approaches together to enable success for management professionals.

Are your one-on-one meetings not bringing you closer to your team? Check why.

Risely’s free one-on-one Meeting self-assessment for managers helps you build trust-based relationships with teams.

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FAQs

How do you know if an employee is overwhelmed?

Signs that an employee is overwhelmed include decreased productivity, increased mistakes or errors, missed deadlines, a negative attitude, decreased engagement or motivation, physical symptoms such as exhaustion or headaches, and requests for help or support.

Why do people become overwhelmed?

People become overwhelmed when they feel that their demands exceed their ability to cope due to factors such as high workload, time pressure, lack of control or support, unclear expectations, or personal or emotional stressors.

What do you say to someone who is overwhelmed?

When speaking to someone who is overwhelmed, it’s essential to offer empathy and support, listen actively to their concerns, help them prioritize their tasks, and suggest strategies for self-care, such as taking breaks, delegating responsibilities, and seeking help when needed.

Is overwhelm the same as burnout?

Overwhelm, and burnout are related concepts but not the same. Overwhelming is a temporary state of feeling unable to cope with demands, while burnout is a chronic state of physical, emotional, and mental exhaustion resulting from chronic stress.

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The Gen Z Manager’s Diary: Chelsi Mehta’s Ride to the Top

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For the last few months, Gen Z entering the workforce has been a hot topic for everyone. From casual water cooler conversations to social media debates, everyone has an opinion about them. Whether it’s the latest workplace meme or a shared eye-roll at their unique lingo, we’ve all had our fair share of interactions with this generation.  Some might find their lingo amusing and their work ethic a bit unconventional, but there’s an undeniable truth that we can’t ignore. Whenever a new generation steps into the professional world, it brings a breath of fresh air that workplaces have been silently waiting for.  What sets GenZ apart? Well, they are the first generation to grow up with digital exposure. Because of this, they are motivated and conditioned to ask questions, kickstarting crucial conversations about topics often overlooked– like work-life balance, mental health, and inclusion and diversity in the workplace. Today, we will share the professional journey of Chelsi Mehta, the Gen Z poster child. She has been a powerhouse in the creative industry for the past two years. She’s donned various hats of copywriter, ghostwriter, and creative manager. Currently, she is freelancing and managing a small team. When she is not crafting the next big thing in the creative domain, you’ll find her lifting weights like a boss and dishing out rants on social media. Now, that’s what you call a dynamic personality, right? Let’s uncover Chelsi Mehta’s intriguing journey as she reshapes workplaces on her terms! We will unravel how she went from being an employee to being her own boss in such a short span. Join us as we share the challenges she faced and the lessons she learned, and grab some awesome tips for all you aspiring managers! 

LinkedIn Leap: Seizing the Opportunity with Zest

During the monotonous days of lockdown, Chelsi, much like many of us, embarked on a journey of self-discovery. Boredom and frustration prompted her to explore different hobbies; in this quest of self-discovery, she rediscovered her old passion for writing. Little did she know this would lead to a remarkable career at that time.
My writing journey started very early, even though I did not realize it started in my childhood when I used to write small notes to my mother about my day. Chelsi Mehta
In conversation with Risely, Chelsi reflected on her journey and realized she always had creative ideas and used to pen them down, but she had never considered it a career. Things changed when she turned her personal experiences into short blogs during the lockdown. Her writing received a lot of appreciation, and she was encouraged to open her own website. Later, her writing career took an unexpected turn when she started researching businesses, crafting impactful business case studies for them, and writing content for SaaS companies.
People have always told me I am a fast learner, which has been my greatest career advantage. Chelsi Mehta
In 2021, she stumbled upon a LinkedIn post searching for writers. Despite being unfamiliar with LinkedIn and copywriting then, Chelsi’s continuous pursuit and determination helped her get the internship. She swiftly climbed the ranks, exposing her to handling various clients early on. Her quick learning abilities eventually drove her from an intern to a managerial position in no time.  Starting this journey wasn’t a walk in the park. Chelsi’s progress, while remarkable, wasn’t handed to her on a silver platter; it demanded hard work and resilience. Let’s explore her challenges as an individual contributor with her managers.

Chelsi’s Learning Curve: Challenges and Insights as an Individual Contributor

As an individual contributor, she faced many challenges with her managers that ultimately played a pivotal role in shaping her management style. Let’s delve into the hurdles she navigated as an individual contributor.
My managers lacked transparency and effective communication, resulting in a gap in expectations. Chelsi Mehta
Chelsi shared one situation where her managers didn’t tell her what was expected and the deadline, which created confusion. This confusion led to a delay in delivering work to the client. And instead of fixing the problem by communicating openly, the manager blamed the team for not meeting expectations. This experience made her realize the importance of clear and transparent communication. Now, she always talks openly and shares information with her team, avoiding misunderstandings and ensuring everyone is on the same page.
You must be present as a manager and reach out to the team and ask if they need help. Chelsi Mehta
Chelsi ensures transparency and open communication in her team by starting with a collaborative mindset. She initiates conversations beyond professional aspects, focusing on personal interests and goals during the hiring process. This approach creates a lasting impression and fosters a sense of collaboration. She stays involved throughout, checking in on her team daily, addressing any challenges, and ensuring they feel supported. She emphasizes being present consistently, not just assigning tasks and disappearing, but genuinely caring about their well-being. Even when work falls short of expectations, she maintains honesty and communicates openly about the team’s performance and her thoughts, fostering a culture of trust and transparency.

Chelsi Unplugged: Overcoming Managerial Challenges with Finesse

Chelsi handles challenges like a pro—only writer’s block can make her feel momentarily lost. Yet, she openly discussed some hurdles she noticed in her management style during a tough time in her career; she has shared her journey of overcoming them and consistently working to refine her managerial skills.
Initially, being patient with team members with different personalities became a significant challenge while juggling various roles and responsibilities. Chelsi Mehta
Chelsi faced two main challenges as a manager, which are interlinked in more than one way. First, managing her workload while being patient with her team proved to be a significant challenge. The second challenge was effectively handling different personalities. As a manager, she juggles various responsibilities, from overseeing operations to writing for clients, and this balancing act became daunting.  During a one-on-one conversation, she realized the impact of her shortcomings as a manager on team members’ growth and productivity. She recognized that she became impatient under the heavy workload and commitments and struggled to develop meaningful relationships with her team. This conversation served as a wake-up call, prompting Chelsi to acknowledge the need for patience in managing her workload and understanding and respecting the diverse personalities within her team.  Facing challenges head-on, she implemented smart strategies to overcome them. First, she embraced self-reflection. This awareness paved the way for improvement, helping her stay calm and focused amid challenges. Taking a step further, she worked on her communication skills. She started expressing herself more clearly and adopted a patient tone. This shift in communication style created a more positive and productive work environment. Recognizing the importance of support, Chelsi became a more guiding manager. She understood the value of clear guidance and thoroughly explained tasks to her team members. This proactive approach ensured everyone was on the same page, fostering better understanding and collaboration within the team.

Beyond Management: Chelsi Mehta’s Tips for a Well-Rounded Career

Chelsi embraces a distinctive approach to managing people; she considers herself more of a leader than a manager. According to her, every manager should adopt a leadership mindset beyond task completion—it’s about sparking positive change and making a lasting impact. According to her, the difference between a manager and a leader is that a manager ensures tasks are done, and a leader aspires for more, focusing on influencing and inspiring teams to create an environment where everyone flourishes. Now, let’s explore her tips for implementing this leadership philosophy.
You will grow and learn skills by observing what’s happening around you and not through theory and courses. Chelsi Mehta
Inspired by Oppenheimer’s insight, Chelsi emphasizes the limitations of theory with the quote,” Theory will take you only so far.” In today’s time, she advocates for a hands-on approach to learning. Her advice to newcomers is straightforward: invest time in homework, research, and practical experience. She urges professionals to dive into their chosen field, understanding its nuances and identifying personal motivations. She discourages vague questions and champions proactive learning—initiates by doing and observing. 
Just being a manager won’t ensure your growth; you have to do different things to ensure growth. Chelsi Mehta
Chelsi highlights the importance of not getting stuck in one routine, comparing it to eating the same food daily—eventually, you’ll lose interest. She suggests that professionals keep reinventing themselves through observation, leading to growth and personal satisfaction.  By this, she means combining professional tasks and hobbies to ensure continuous growth. Leaders can gain a valuable edge by staying aware of their surroundings, keeping up with industry changes, and being connected to shifts. Engaging with mindful and relevant content acts as a guide through dynamic changes, preventing you from staying stuck in your comfort zone. She emphasizes the significance of staying excited and engaged in various aspects of life, both at work and beyond.

How can Risely help?

Chelsi Mehta has developed her leadership style by learning through experience and mistakes without any safety net, making her journey more inspiring. But here’s the thing: we miss out on the nitty gritty and don’t always have the support to overcome similar challenges. That’s where Risely steps in as a solution. Risely is an AI buddy for managers, offering the guidance that every manager needs to unleash their true potential. With tailored steps and insights, Risely empowers you to solve challenges in simple steps: 
  • Identify your challenges: The journey begins when a manager starts by defining their challenges. From 50+ challenges, managers and team leaders can identify the issues hurting their team.
  •  Test your skills: In the second step, skills and qualities, such as expectation setting and prioritization skills, are tested with the help of leadership skill assessments to see how well you have achieved these critical functions. These assessments help us create detailed reports for skills and abilities.
  •  Start growing: Now comes the good part: where your progress becomes Risely’s agenda. Managers can start making progress with the help of daily nudges, toolkits, and the interactive AI coach – Merlin, who is there for you through thick or thin, whether day or night. 
Sounds exciting? You can start a free conversation with Merlin now!

Suprabha Sharma

Suprabha, a versatile professional who blends expertise in human resources and psychology, bridges the divide between people management and personal growth with her novel perspectives at Risely. Her experience as a human resource professional has empowered her to visualize practical solutions for frequent managerial challenges that form the pivot of her writings.

Kickstart your leadership development journey for free now!

Learning from mistakes is great. But what if we skip them? Find the loopholes in your skills with Risely’s range of assessments today.

Start Now

From Engineer to Entrepreneur: The Story of Ashish Manchanda

From Engineer to Entrepreneur: The Story of Ashish Manchanda

In a world saturated with stories of engineers turned entrepreneurs, we often skim the surface of their journeys, passing judgment on their career choices without truly delving into the heart of their struggles and victories. Today, we’re breaking that mold as we unfold the story of Ashish Manchanda.  Ashish began his career as a software engineer in 2004, delving into coding and software development for five years. He then pursued an MBA, gaining skills and diverse experiences from working globally under different leadership styles. His career took a turn for the better when he used the exposure and co-founded a bootstrapped startup called Culturro. As the saying goes, personality is the sum of our experiences, which rings particularly true in Ashish’s case. He has gleaned lessons from his journey’s triumphs and tribulations and transformed those insights into the foundation of a thriving company. His path was dotted with highs and lows, but his keen, observant nature and inquisitiveness have guided his journey, shaping him into the leader he is today. However, he still likes to say that he is a “work in progress” with a lot to learn.  Beyond leading and strategizing the next big move for his company, he finds joy in trekking, engaging with people in meaningful conversations, and coaching people. Now, let’s dive into Ashish’s story and explore how he wanted more from people management and impacted the professional journeys of hundreds.

From Experience to Excellence: Ashish Manchanda’s Leadership Lessons in Feedback and Growth

While many leaders and managers might express reluctance in handling the responsibility of managing teams, for Ashish, it’s a different narrative. Unlike those who find it stressful, he stands among the few who genuinely relish guiding and nurturing team members. In his eyes, managing people isn’t just a duty but the most rewarding and fulfilling experience as a leader. He attributes his leadership success to the lessons learned from his experiences with his managers. Those early experiences became the foundation upon which he built a more refined and effective approach to his leadership. 
My first manager was a godsend. He was supportive, caring, and performance-focused at the same time. Ashish Manchanda
He credits his people management style to his first manager back in 2004. He considers himself lucky to have worked with a supporting and understanding manager. Ashish credits his first manager to teaching him the basic nuances of team management. How to guide an individual, and how to give them autonomy. How to allow your team to make mistakes and put them in situations where they can learn. Giving them visibility inside and outside the organization. Giving them credit for their good work and building their case for growth inside the organization.
I still remember how one of my managers gave feedback to me. He was blunt regarding what you are doing right and what you are not doing right. Initially, it hit me hard. But when I reflected, it all made total sense. Ashish Manchanda
As an individual contributor, Ashish was always keen on self-improvement and eager to engage in the take of feedback. As a manager his knack for providing constructive feedback took root from a manager who had a systematic approach. Ashish recalls that this manager was refreshingly straightforward, not beating around the bush when it came to both strengths and weaknesses. No guesswork – just clear, direct insights coupled with actionable advice on how to grow and tackle challenges. Ashish acknowledges that this upfront and critical approach might initially sting, but he personally found it a catalyst for reflection and improvement in his own areas of development.
I adopt the same feedback style but do it subtly initially. Ashish Manchanda
When it comes to giving constructive feedback, his approach is slightly different. Ashish has a two-tiered approach. Initially, he opts for a more subtle and gentle feedback style, ensuring it’s not overly serious and critical for the receiver. However, if he observes that the feedback isn’t absorbed, he transitions into a more direct and blunt mode. The underlying motive behind his feedback is crystal clear: to foster growth and improvement in performance. Ashish’s feedback strategy is not just about pointing out areas of development but fundamentally about nurturing individuals to thrive and enhance their capabilities for the future.

Culturro’s Genesis: How Negative Leadership Inspired Positive Change

Throughout our careers, we encounter different managers – some serve as catalysts for growth, while others provide valuable lessons on leadership pitfalls unintentionally. Ashish Manchanda shared a noteworthy experience that influenced his leadership philosophy, teaching him what not to do in a leadership role.
One of my managers believed in an approach of raising their voice, demeaning team members, and needlessly applying pressure when it wasn’t needed. Ashish Manchanda
Reflecting on the past, Ashish vividly recalls a distressing period during his consulting days when he worked under a manager with a leadership style that caused significant agony. This manager employed tactics such as shouting and applying immense pressure for output, contributing to a toxic workplace environment. Resulting in employees having unpleasant and stressful experiences marked by micromanagement and toxicity. Not only did it have a negative impact on the performance of the team, but also led to significant employee turnover. Ashish knew that he had to shield his team from this toxicity to have a team that kept on performing day after day.  Micromanagement as a style may have worked well in the past, especially with a workforce that is not very evolved in its thought process. In today’s day and age, working with knowledge workers, millennials, and Gen-Z, it just doesn’t work. As per Ashish, it is a sure-shot recipe for disaster and failure.  
After this experience, the genesis of Culturro unfolded, driven by the purpose of aiding companies in establishing positive and thriving cultures. Ashish Manchanda
This experience taught Ashish Manchanda how toxic leadership harms team morale and productivity. This inspired him to start Culturro to create a positive and respectful work culture. The mission of Culturro is to create an environment where team members feel supported rather than pressured. For Ashish, effective leadership involves creating an environment that fosters growth, collaboration, and trust, steering away from fear and stress.

Learning Leadership: Ashish’s Key Takeaways from Feedback

Earlier, as a manager, I had a method of immersing individuals into challenging situations, much like throwing them into the deep end of a pool, to see how they would navigate. And only provided assistance when they struggled. Ashish Manchanda
Since the beginning of his career, Ashish always enjoyed autonomy in his roles. He thrived in situations where he was given a task by his manager, and he came through with it. Early in his days as a manager, he adopted the same. I.e., trying to give full autonomy to his team on how to get the tasks done. This approach worked mostly until it didn’t. Ashish had a crucial revelation through conversations with one of his interns. One of his significant mistakes was that waited until the end of their tenure to seek feedback on how he did managing them. During the final catchup, the intern highlighted that they struggled initially when Ashish handed them challenging tasks but provided little guidance and handholding.  This feedback became the motivation for Ashish’s transformation, highlighting two pivotal lessons. Firstly, he learned about the criticality of seeking and giving timely feedback, realizing the importance of early and regular check-ins to ensure a continuous dialogue.  Secondly, Ashish understood that cookie cutters don’t work well in feedback. Every person needs guidance and autonomy up to a different extent. This recognition prompted a positive shift in his management style, where he became more attuned to understanding people’s working styles and providing tailored support, even if it meant stepping out of his comfort zone. 

Ashish Manchanda’s Pro Tips for New Managers

Over the decades, Ashish has learned the ins and outs of leadership with hundreds of professionals. There have been mistakes on the way, but more than that, there are some evergreen tenets of effective leadership that his experience has unveiled. So, let’s check his tips for budding managers below.
Firstly, master the art of doing one-on-one conversations. That is extremely important. Ashish Manchanda
For budding managers, Ashish underscores the importance of mastering casual check-ins, which is often undervalued but fundamental in effective leadership. These check-ins go beyond mere feedback and discussions, focusing on building deep bonds and relationships with team members. At the core of this approach, one-on-one conversations involve connecting emotionally and creating dedicated space and time for meaningful interactions. Ashish advises managers to view these one-on-one conversations as a holistic approach that encompasses feedback but begins with establishing strong connections.
 The second is learning how to give constructive feedback. Ashish Manchanda
Another invaluable tip for managers is to master providing constructive feedback from a place of care. Striking a balance between offering guidance without hurting team members’ feelings while ensuring clarity is crucial. Let’s consider an example to illustrate this point: Consider a situation where a team member has submitted a project with some errors. A manager employing the principle of care in feedback might say, ‘I appreciate the effort you put into this project, and I see areas where we can improve for next time. Let’s work together to address these issues.’ On the contrary, a less considerate approach might be, ‘This project is full of mistakes. What were you thinking?’ The difference in approach can significantly impact the employee’s perspective. The considerate feedback addresses the issues and acknowledges the effort, fostering a positive and collaborative atmosphere. In contrast, the blunt feedback may demoralize the team members, potentially hindering motivation and future performance. Ashish emphasizes that conveying a clear picture without causing unnecessary discomfort is pivotal, especially at the outset of a managerial journey.
I practice a tough-love approach with my team, combining care and support with clear expectations and direct feedback. Ashish Manchanda
Additionally, Ashish practices the “tough love” theory, drawing inspiration from parenting. He recalls that after years of reflection, he realized that his first manager had the same approach. This approach involves caring deeply for individuals but being strict when necessary to focus on performance. He shares that while this method may include providing unconditional support during challenges, it also entails setting clear expectations for performance. Managers can also benefit from embracing tough love by balancing care, connection, and approachability with setting expectations, creating a conducive environment for growth and accountability.

How can Risely help?

Ashish Manchanda has developed their leadership style by working globally and observing different types of leaders, an opportunity only some aspiring managers may have. But here’s the thing: we miss out on the nitty gritty and don’t always have the support to overcome similar challenges. That’s where Risely steps in as a solution. Risely is an AI buddy for managers, offering the guidance that every manager needs to unleash their true potential. With tailored steps and insights, Risely empowers you to solve challenges in simple steps: 
  • Identify your challenges: The journey begins when a manager starts by defining their challenges. From 50+ challenges, managers and team leaders can identify the issues hurting their team.
  • Test your skills: In the second step, skills and qualities, such as expectation setting and prioritization skills, are tested with the help of leadership skill assessments to see how well you have achieved these critical functions. These assessments help us create detailed reports for skills and abilities.
  • Start growing: Now comes the good part: where your progress becomes Risely’s agenda. Managers can start making progress with the help of daily nudges, toolkits, and the interactive AI coach – Merlin, who is there for you through thick or thin, whether day or night. 
Sounds exciting? You can start a free conversation with Merlin now!

Suprabha Sharma

Suprabha, a versatile professional who blends expertise in human resources and psychology, bridges the divide between people management and personal growth with her novel perspectives at Risely. Her experience as a human resource professional has empowered her to visualize practical solutions for frequent managerial challenges that form the pivot of her writings.

Kickstart your leadership development journey for free now!

Learning from mistakes is great. But what if we skip them? Find the loopholes in your skills with Risely’s range of assessments today.

Start Now

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HR Trends 2024: Paving the Way for Workplace Innovation

HR Trends 2024: Paving the Way for Workplace Innovation

Have you ever had someone think your job as an HR Leader is a breeze? We bet you’ve chuckled at the misconception. Because, let’s be honest, as an HR professional, you know the ins and outs of the role, and it is anything but easy. The business world keeps evolving, and you’re right at the forefront, adapting swiftly to the changes. As we leap into 2024, your responsibilities as an HR are set to get even more exciting and challenging. Strategic plans, talent management, and employee wellbeing are top priorities for HR teams in 2024. After chatting with HR leaders and following trends, we’ve gathered insights on 5 HR trends for 2024. These trends aren’t just about staying ahead; they’re your guide to making the right calls for your organization. Ready to stay ahead of the curve? Let’s dive in! 
Table of Contents

A Glance at HR Leader’s Journey 2023

Last year proved to be a turning point for HR Leaders, navigating uncharted territories shaped by the ripples of the COVID-19 pandemic. Faced with unprecedented challenges, HR leaders found themselves at a crossroads, prompting a reassessment of traditional workplace norms. What was once a distant echo—conversations around flexibility, work-life balance, and mental health—resonated loudly in the organizational policies. Integrating Artificial Intelligence sparked debates, yet HR professionals soon realized its indispensable role. AI emerged not as a threat but as a valuable ally, liberating HR teams from mundane tasks and allowing them to channel their efforts into strategic talent management.  As we stride into a new year, the trend forecast indicates a readiness among organizations to embrace necessary changes. Companies that initially viewed these transformations with skepticism are now earnestly adapting to the evolving changes. These trends from 2023 set the stage for the future of HR and provide valuable insights into what to expect in 2024. Looking ahead to 2024, several emerging trends are expected to shape the future of HR and redefine the HR landscape. You need to prepare for the following HR trends for 2024:

Trend 1: Harnessing the Power of AI in HR

A survey done by Gartner showed that a staggering 76% of HR leaders express concerns that their organizations might lag if they don’t adopt AI solutions in the next 12 to 24 months. This emphasizes the growing recognition of AI’s transformative potential in reshaping job roles and responsibilities within HR departments. As AI advances, HR professionals must adapt to this evolving changes. The adoption of AI holds the promise of streamlining various HR processes, including recruitment, personal development, workforce planning, and administrative tasks. It’s not just a technological upgrade; it’s a strategic move that can redefine efficiency and effectiveness in HR operations. According to Nutan Mishra, an HR generalist at Papermedia, “HR Leaders need to be tech-savvy and acquire the necessary skills to leverage artificial intelligence to carry out their responsibilities effectively.” By integrating AI into HR practices, you can enhance decision-making, improve candidate experiences, and focus on strategic aspects of human resource management. Integration is a transformative force that HR leaders can harness to lead their teams into a more efficient and impactful future. 

Trend 2: The Rising Importance of DEI Initiatives

In 2024, organizations will emphasize diversity, equity, and inclusion initiatives for a more inclusive workplace. A Gartner report shows that 44% of employees feel their organization’s DEI efforts alienate their colleagues. 42% say their peers view their organization’s DEI efforts as divisive and resent DEI efforts. To bridge these gaps, HR leaders can spearhead DEI goals and strategies. You can start by developing comprehensive initiatives, like diverse recruitment and implicit bias training. Additionally, creating opportunities for diverse career advancement through mentoring programs and inclusive talent management practices is crucial. Prioritizing DEI attracts top talent, boosts employee engagement, and fosters innovation. It’s essential in creating a workplace where everyone feels welcomed and valued.

Trend 3: The Pay Transparency Imperative

The call for pay transparency is not just a preference; it’s a fundamental shift in employee expectations. In the modern workplace, employees seek openness and fairness in compensation. Transparent pay practices contribute to a positive work culture, fostering trust and enhancing employee engagement. Gallup’s 2023 State of the Global Workplace Report highlights a significant employee concern pay related issues. A notable 28% of respondents desired changes in pay structures, including more prompt payments and recognition aligned with their roles. As an HR leader, you should take this seriously because today, top talent values transparency, and organizations that embrace pay transparency are more likely to attract and retain skilled professionals. It aligns with the values of a new generation of workers who prioritize fairness and equity.

Trend 4: Unlocking Hidden Talent in 2024

In 2024, HR Leaders will witness a paradigm shift in talent acquisition strategies, focusing on tapping into hidden talent pools. Hidden talent refers to individuals who are not actively job-seeking but possess valuable skills and experiences. By tapping into hidden talent, HR leaders can diversify their talent sources, bringing unique perspectives and capabilities. Also, hidden talents often possess specialized skills that might be challenging to find through conventional recruitment methods. Proactively reaching out to these individuals will allow organizations to address specific skill gaps more effectively. You can reach these hidden talents by leveraging AI-driven tools and platforms to identify them within networks. HR teams can also establish talent communities or networks where individuals can connect with the organization. Tapping into hidden talent is not just about expanding the talent pool; it’s about embracing diversity, fostering innovation, and strategically addressing digital skill gaps. 

Trend 5: Promoting Sustainability in the Workplace

In 2024, HR professionals will take center stage in championing sustainability within organizations. The growing emphasis on eco-conscious practices requires HR departments to lead the charge in reducing carbon footprints and fostering a workplace culture grounded in environmental responsibility. Key focus areas include promoting eco-friendly habits among employees, integrating green procurement practices, and advocating for remote work to curb commuting-related carbon emissions. To achieve these goals, you must engage in employee education campaigns, collaborate closely with procurement teams to identify sustainable suppliers, and champion policies encouraging remote work and alternative transportation.

How Can HR Leaders Stay Ahead of the Game in 2024?

  • Focus on Strategic HR Initiatives: HR leaders should prioritize strategic initiatives, such as workforce planning, talent development, employee experience, and organizational culture, to drive business outcomes.
  • Develop Business Acumen: HR leaders must understand business strategy, financial metrics, and industry trends. Developing business acumen allows HR leaders to align HR strategies with organizational goals, drive decision-making, and demonstrate the value of HR initiatives.
  • Embrace Technology and Data Analytics: HR leaders should stay informed about emerging HR technologies, AI, and predictive analytics to leverage data-driven insights, streamline operations, and improve talent management strategies.
  • Foster a Culture of Innovation and Agility: Encouraging innovation, experimentation, and continuous improvement within HR departments creates an environment of agility necessary to adapt to changing business needs.

Wrapping Up

2024 is set to be a transformative year for HR. As we move towards a future driven by technology and data, HR professionals must stay ahead of the curve and embrace these emerging HR trends in 2024. The HR landscape is evolving rapidly from the rise of inclusive cultures to embracing AI and prioritizing employee wellbeing. As HR leaders, you are responsible for adapting and navigating these changes, ensuring your organizations thrive in this new era. By staying informed, being proactive, and fostering a human-centric leadership approach, you can shape the future of HR in a way that empowers both employees and organizations.
Suprabha, a versatile professional who blends expertise in human resources and psychology, bridges the divide between people management and personal growth with her novel perspectives at Risely. Her experience as a human resource professional has empowered her to visualize practical solutions for frequent managerial challenges that form the pivot of her writings.

Revolutionize your Leadership in 2024 with Risely!

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Top 8 L&D Trends 2024: The Future of Learning

Top 8 L&D Trends 2024: The Future of Learning

Learning and evolving go hand in hand. To grow, you need to keep learning and to know; you must develop and adapt to changing circumstances. Learning & development (L&D) is yet another ever-evolving field. With the integration of artificial intelligence (AI) in the workplace, the field of learning has taken a significant turn and become even more dynamic and transformative. With the concept and learning methods constantly changing, it’s time for you to learn about the L&D trends 2024 that will shape how we approach learning and skill development. This blog speaks about these trends and their implications for the future of learning.
Table of Contents

The Evolution of Learning & Development

Learning and development has come a long way since its inception. Over the years, L&D has evolved to meet the changing needs of the workforce and the advancements in technology. It has transitioned from a traditional, classroom-based approach to a more modern, learner-centric model. Today, the focus is on providing personalized, flexible, and engaging learning experiences that cater to the individual needs of learners. The evolution of L&D has paved the way for innovative approaches and trends reshaping the future of learning. In 2023, the field of learning and development witnessed significant advancements and many trends that set the stage for the future. One key milestone in 2023 was the widespread adoption of remote learning. As the world grappled with the challenges posed by the COVID-19 pandemic, remote learning emerged as a crucial solution to ensure the continuity of education. Educational institutions, corporations, and individuals quickly embraced remote learning, recognizing its potential to provide flexible, accessible, and engaging learning experiences. Another significant change was the increasing emphasis on lifelong learning. Continuous learning culture became paramount with rapid technological advancements and the ever-changing nature of work.  Moreover, 2023 also witnessed a growing demand for soft skills. Employers recognized the value of skills such as emotional intelligence, teamwork, and communication in the workplace. The increasing automation of specific tasks highlighted the significance of uniquely human skills that are difficult to replicate through machines.
OtherInterestingReads

L&D trends 2024

Now that we have revisited the previous happenings let’s learn about the L&D trends 2024 that you must look out for. Look at these and think about what changes you could apply to your L&D programs to enhance their effectiveness and make them more relevant to employees and organizations alike. 

AI- The New Educator?

AI is becoming increasingly integrated into our lives and workplaces. It impacts our work’s quality, speed, cost, and efficiency. No wonder it’s also making a stronghold in the field of learning. AI is becoming the go-to for all learning platforms. AI-driven adaptive learning systems analyse individual learning patterns, offer personalized content, and provide real-time feedback, acting as virtual tutors. It gives users more independence on how and when they wish to learn. AI’s predictive analytics help L&D professionals effectively identify areas of improvement, create tailored learning paths, and enhance the overall learning experience. As an L&D person, you must be using AI to provide learning, but take it a step ahead this year. Think about the other implications of AI that can make it easier for you to impart knowledge and also make efficient programs for larger organizations making.

Remote Learning

With AI, remote/online learning continues to evolve, offering flexibility and accessibility. Advancements in technology enable interactive virtual classrooms, fostering collaboration and engagement among learners regardless of their geographical locations. Pay attention to how you can utilize and create platforms for remote learning by leveraging AI, VR, and AR to create immersive experiences. Online learning is here to stay. An Emeritus study showed that between May 2020 and January 2023, interest in fully online learning programs rose by 8.5%, and interest in hybrid learning programs rose by 17%. L&D trends in 2024 declare that it’s time we focus on this shift in learner expectations to create efficient learning programs.

Lifelong Learning

Gone are the days when having one skill would be enough at work. These days, it’s all about learning and adapting to newer skills and advances. The concept of lifelong learning will remain prominent as L&D trends 2024, emphasizing the need for continuous skill development. Organizations provide resources and incentives for employees to pursue learning opportunities beyond traditional training programs, ensuring they stay updated with evolving technologies and industry trends. Also, lifelong learning seems to be a key competency for L&D professionals as well. As Denise Fekete, Talent Development, AI tools and Change Management Consultant, rightly says, “We’re teaching other people how to learn, so we should also be open to learning ourselves in this exponentially shifting area of L&D.” 

Microlearning

We know how the human attention span is on a constant decline. This has made microlearning a highly essential aspect of L&D trends in 2024. Microlearning involves delivering bite-sized content, making learning more digestible and accessible. It suits the modern workforce with shorter attention spans, allowing employees to consume information in short bursts, often through mobile devices, ensuring better retention and application. However, it also challenges L&D professionals to create learning plans with shorter yet effective content while remaining relevant in the vast sea of information that surrounds us all the time. 

Data-driven Learning

Learning analytics and data-driven approaches help organizations measure the effectiveness of their training programs.
Learning analytics provide insights into how learners engage with the content. Metrics like time spent on modules, frequency of logins, and interaction rates with different types of content (videos, quizzes, etc.) can further assist L&D professionals in adjusting and enhancing their approach. Learner performance data reveals areas where individuals or groups might struggle. This could involve tracking quiz scores, assignment performance, or even the frequency of revisiting certain modules. Recognizing these gaps helps tailor learning interventions to address specific weaknesses. The use of learning analytics and data-driven approaches allows for a more targeted, efficient, and personalized approach to learning, thereby improving overall outcomes and ensuring that learning experiences are continuously optimized based on empirical data.

Tailored Learning- one size fits one

L&D trends in 2024 say that the shift towards personalized learning experiences will continue and grow further. One size fit all is a thing of the past as we see the world move towards a one-size-fits-one approach instead. Tailored learning focuses on individual needs and preferences. AI-driven platforms curate content and learning paths based on learners’ strengths, weaknesses, and learning styles. A workplace skills study by Emeritus showed that 63% of Professionals are Looking for Personalized learning and developing opportunities for enhancing their careers. Risely functions on this particular premise-customized learning. Since every individual is different, so are their situations and challenges. Risely takes time to understand your particular challenges and offers you personalized support through various means on specific skills that you need to develop so that you can overcome your obstacles and become the manager of your teams.

Can games and learning be done together?

Gamification in learning gains traction. As we know how prevalent microlearning is getting challenging learning platforms to make learning interactive and engaging. Integrating gaming elements into educational content enhances engagement and motivation, making learning more enjoyable while reinforcing knowledge and skills. Gamification of learning has been a part of school for several years now. And we see more and more of gamified learning happening in the professional space as well. As an L&D professional, this is going to be an essential part of successful learning- making learning fun and engaging.

What about soft skills?

Soft skills remain crucial in 2024. With automation taking over routine tasks, the demand for skills like emotional intelligence, communication, adaptability, and problem-solving grows. L&D trends in 2024 go for programs that increasingly prioritize the development of these skills to create well-rounded professionals. Emotional intelligence, comprising self-awareness, empathy, social skills, and self-regulation, is highly sought. It enables employees to navigate complex social interactions, manage conflicts, and cultivate healthier work environments. While technical expertise is essential, combining technical skills with solid and soft skills creates well-rounded professionals who can adapt, communicate effectively, collaborate efficiently, and lead through change. This ensures success in the dynamic workplace landscape in 2024 and beyond.

How Can L&D Professionals Ace 2024?

Apart from focusing on and incorporating these L&D trends 2024 into your plans, there are some other things you can try as well. As a bonus, I have a few tips for enhancing the implication of new learning for yourself and your organizations. 
  • Embracing Change and Learning: L&D professionals must adopt a growth mindset and stay updated with emerging trends and technologies. Embracing change allows for adapting new methodologies and tools to continually enhance learning experiences.
  • Connecting New Training to Pre-existing Company Objectives: Aligning training programs with organizational goals ensures that learning initiatives contribute directly to the company’s success. It’s crucial to bridge the gap between learning outcomes and business objectives to demonstrate the value of L&D efforts.
  • Equity and Inclusion: Promoting diversity and inclusion within learning environments is vital. L&D professionals should design training programs that are accessible, inclusive, and considerate of diverse learning styles and backgrounds.
  • Agile Learning Approaches: Implementing agile methodologies in L&D allows flexibility and quick adaptation to changing needs. Agile frameworks enable rapid course corrections and updates, ensuring training remains relevant and effective.
  • Employee Feedback and Engagement: L&D trends are not just about the world, listen to what your employees are saying! Soliciting employee feedback helps design more effective training programs. Engaging employees in the development process creates a sense of ownership and increases participation and commitment to learning initiatives.
  • Measuring Impact and ROI: Measuring the impact of learning programs on employee performance and business outcomes is crucial. Understanding the Return on Investment (ROI) helps justify budgets and refine learning and development strategies for better results.

Conclusion

In the ever-evolving landscape of Learning and Development, things can change in the blink of an eye. This is why professionals must learn adapt to shift, align training with organizational objectives, and prioritize equity and inclusion. Embracing newer methods of learning that align with the company and employee expectations is also essential. Moving ahead, professionals also have the challenge of making bite-sized information effective yet engaging for its users. However, by keeping these L&D trends in 2024, you can create robust, responsive learning ecosystems that drive individual growth and organizational success. Let’s get going on yet another exciting year of learning.

Aastha Bensla

Aastha, a passionate industrial psychologist, writer, and counselor, brings her unique expertise to Risely. With specialized knowledge in industrial psychology, Aastha offers a fresh perspective on personal and professional development. Her broad experience as an industrial psychologist enables her to accurately understand and solve problems for managers and leaders with an empathetic approach.

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Top 6 Leadership Trends 2024 For You

6 Leadership Trends That Will Shape 2024 For You

As the year ends, it’s the perfect time to kickstart a review and plan with the leadership trends 2024. If you are a manager or a leader wondering how the next year will look, you are in the right spot. But before embarking on this journey, let’s remember that management, leadership, and workplaces are dynamic and ever-changing setups. While we can keep track of trends and prepare accordingly, there’s always some surprise that the world can throw at us. The key to success, thus, remains agility and adaptability. With that note, let’s head on to discover the state of leadership in 2024.  Leadership trends are like the roots from where your plans originate. For individual managers and team leads, this is a great place to start envisioning professional development. Work on the skills and competencies the world is looking for in the coming years, and ensure that your team is not falling prey to the inefficiencies of the old ways. Yet, for people concerned with learning and development at organizational levels, these trends throw up the directions to set a roadmap. It is where your objectives need to direct the bunch of managers towards. Getting the leadership trends right and acting on them quickly can make all the difference! 
Table of Contents

Leadership Update from 2023: What’s Going On?

Over the years, leadership has undergone a lot of changes. The pandemic called for a more dynamic and robust approach – to accommodate special needs and make space for workers who are not present physically. Yet, the call for a return to office has been served as a diktat at many workplaces over the past few months, shedding light on the gap between people who want to work from home and managers who want to manage in offices.  The entry of Gen Z into the workforce has been another significant highlight of recent years. A generation that sets its terms and often breaks conventions that border on discomfort is now actively participating and changing things up. Surprisingly, several late millennials and early Gen Z express disenchantment with the manager’s title. This makes us wonder how they view this role and why it is no longer an exciting prospect.  The pandemic and its rapid back and forth spotlighted another critical aspect of our lives: the balance between 9-5 and 5-9. Employee well-being, interpersonal relationships, and skills beyond functional to fulfilling have emerged as focus points for management professionals this year when employee engagement metrics continued to tank while stress rose.  Add to that the advent of advanced technology like AI, which has rang alarm bells across the globe. As AI companies continue to run faster than others, no one’s job is secure (including Sam Altman). Management professionals, often deemed safe from a robotic takeover, have been marked with a red pen in the areas of routine cognitive tasks. In the middle of this chaos, L&D has again focused on bettering human ability in the areas that tech cannot touch. What are those secrets that hold you up through ups and downs? Let’s find out. 
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Leadership Trends 2024: Ideas Shaping the Future

Humans and Technology are Seated on a Table

How does your typical day start? Checking emails. Setting up meetings or a to-do list on your phone. These unheard-of acts have become ubiquitous for leaders over the last few decades, and similar changes are coming. A group of researchers at McKinsey have pointed towards the rise of combinational tech, which encompasses multiple areas to create solutions that solve for multiple areas. For managers, it could mean tools that take away some of their burdens by combining various skills. It can also mean taking away some jobs.  On the other hand, AI and akin are surging. Increasingly, companies are handing over parts of their operations to AI and robots. E.g., e-commerce giant Amazon uses AI to predict demand and recommends product accordingly. Decentralized AI is empowering more such moves. The challenges for leadership develop manifold here. First, the leaders need to ensure that their teams know the harms and benefits of such tech and are equipped to utilize them effectively.  Second, leaders need to prepare their workplaces to welcome tech that is becoming key to effectiveness and success. It could mean letting go of some people, prompting others to skill up to remove redundancies, and taking care of the consequent ethical and behavioral challenges. Leadership in 2024 is all about balancing the rise of tech with the human element of work. 

Leading, Closely from Afar

Remote work and leadership led by pandemic restrictions ruled the discussions of leadership trends in the last couple of years. But we saw the button flip as more and more companies called back people to offices. Managers unhappy with remote workplaces emerged as the top reason for this callback, pointing to the lack of trust and habits of micromanagement across the globe. For such leaders, the to-do list for 2024 starts with building mutual trust and accountability.  Nonetheless, more offices than ever are working in hybrid and remote setups that managers are often unprepared to lead. As a result, there is also an increased continuous emphasis on remote leadership in 2024. Additionally, remote team leaders must be mindful of diversity as the world becomes more interconnected.  Great leaders focus on ensuring efficiency in virtual and hybrid setups by working on communication and trust. Technological know-how is also a factor in this equation, calling for a move beyond traditional communication tools toward something newer and easier: think of jam boards for collaboration and communities that help you interact with your users directly.  Salil Panikkaveettil of AdNabu has pointed out another key ingredient in this system – emotional competence.

Under the Spotlight: Practical DEI

It’s the moment of DEI, and leaders have a lot to do about it. The last year added to DEI with increasing cognizance and understanding of the issue. While there’s still a long road ahead, numbers suggest some super slow movement.  For instance, a McKinsey study found that gender diversity moved up just one percentage point—to 15 percent, from 14—in 2019 globally from 2017. Leaders are responsible for taking this movement forward with their inclusive approaches. Leadership 2024 is not just about slogans but also about setting and working towards practical DEI goals. Now, why does this matter? Because diverse teams are proven smarter. Those in the top quartile for gender diversity were 15% more likely to have returns above the industry mean, and those in the top quartile for ethnic and racial diversity in management were 35% more likely to have financial returns above their industry mean, according to a 2015 McKinsey report on 366 public companies. And you want to lead smart and successful teams just like these.  It also calls for making space for leaders from diverse backgrounds on the table and including them in the conversations that have been traditionally kept away. Becoming a DEI champion is a must-have for leaders in 2024. 

Leading with a Cause and with Care 

The leadership motto for 2024 stands as “purposive leadership style.” A purposive leadership style calls for a larger vision that extends the preconceived notions of profitability. Instead, the world seeks leaders who think beyond the number game. Account for the people and the places you work with, and think of sustainable and positively impacting ventures to ensure that your organization gives back to the system it exists in.  A purpose-driven approach to leadership calls for building vision. Vivek Singh, supply chain and sustainability transformation services portfolio leader at Accenture, UK and Ireland, defines it as “one that is specific to the context and purpose it seeks to achieve.” he also points this out as a way to step out of the tendency to micromanage and focus on the bigger picture.  When talking about the team, we cannot ignore some alarming stats that have come to light lately. Workplace stress continues to rise, and employee engagement continues to plummet amid broad beliefs that employers no longer care. Leaders need to act against these red flags in 2024 to get things on the right track for their teams by focusing on employee well-being. It includes being present and available when concerns arise and building support systems in the team to help employees through uncertain times. Life coaching, resource groups, growth opportunities, and openness can bring a lot of difference. 

Leadership Skills for 2024 That You Can’t Miss

Now that there’s so much emphasis on what the leaders do, we need to consider how they can do it. And this boils down to key management and leadership skills. Throughout the previous sections, the primary emphasis has been on integration.  Integration between the human and tech side of things, a balance among remote, hybrid, and in-office teams, and creating diverse and harmonious teams are the goals of leaders of 2024. To get this right, the focus is on the following essential leadership skills of 2024: 

Building Trust Across the Board

In a world that connects over Zoom screens more than anything else, building connections and trust without looking at each other’s faces is very important. Trust is essential to ensuring team cohesion, yet 1 of 3 workers have expressed a need for more, especially among managers and team members. Without this value, teams are heading toward more chaos and confusion – paving the way for micromanaging stricter regulatory tactics. Hence, leaders need to up their trust-building game to ensure that their teams are also winning on the second list in this skill. 

Being Adaptable and Resilient

In an uncertain world, resilience and adaptability are your keys to winning. As we are navigating major shifts in the economy and the job market amid an attempt to recover from a global pandemic, these two are critical qualities for every leader to make the right decisions for their organization. Yet, research suggests that only 25% of leaders globally lead highly resilient organizations, even though a large majority (97%) recognize the importance – pointing out a large gap to be filled that will differentiate between success and failure in the years to come. 

Navigating Negotiations and Tough Conversations

Many experts call the present the era of the great negotiation (or the great renegotiation). Primarily because the employees know what they want, the quiet quitters and Gen Z are not as unreasonable as the managers of yesteryear would like us to believe. For the leaders taking charge now, the challenge is to settle the expectations of this set of workers while maximizing the effectiveness of their business. Negotiation, communication, assertiveness, and persuasion are all skills that will come in handy as these conversations shape us as a major meeting agenda for you and many more leaders. 

Emotional intelligence & Empathy

As per the Global Culture Report, 41% of employees felt their leader’s words were empty – missing the emotion that could fuel action, i.e., empathy. Empathy is the ability to set foot in someone else’s shoes. To feel things from their perspective, to do things from their view. Leadership in 2024 is about building upon this critical skill, an essential component of emotional competence. Emotional intelligence, to serve your and other’s emotions well, surfaces on this list, too, as the leadership trends of 2024 point toward an uncertain, changing, and evolving world. 

Leadership Development Programs – Yay or Nay?

The conversation does not end with leadership skills for 2024. For professionals who want to create an impact, that’s just the starting point. Similar to leadership, learning and development opportunities for leaders are set to evolve in the future. Lately, there has been widespread recognition that cookie-cutter coaching and classes do not leave an impact behind. In the search for training that sticks, leadership development programs are taking a new shape with the help of human-tech integration.  The ideal leadership development solutions for 2024 bring in the human touch of experts and scale the operations through technology. The best part is that being heavy on tech raises affordability and accessibility for many participants. Cutting down on traditional barriers to development opportunities and seeking new avenues that focus on you and your challenges is the key trend for leaders in 2024.  Read more: Finding The Missing Pieces: What Makes Leadership Training Successful

Wrapping up 

In conclusion, 2024 beckons leaders to embrace change, hone their skills, champion diversity, and lead with purpose. The dynamic nature of the workplace requires leaders to be not just managers but visionaries, fostering environments that empower and inspire their teams. As we delve into the future, the ability to balance technological advancement with human-centric leadership will define leaders’ success in the coming years. So, let us embark on this journey of discovery, ready to navigate the twists and turns that leadership in 2024 will undoubtedly bring.

Deeksha Sharma

Deeksha, with a solid educational background in human resources, bridges the gap between your goals and you with valuable insights and strategies within leadership development. Her unique perspectives, powered by voracious reading, lead to thoughtful pieces that tie conventional know-how and innovative approaches together to enable success for management professionals.

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In the Manager’s Chair: Vivek Singh’s Take on Leadership

In the Manager’s Chair: Vivek Singh’s Take on Leadership

Have you ever found yourself viewing your career as a plan or a checklist of actions that you’ve seen others do and be successful ? You did these five things, so you succeeded; you didn’t do those other things, so you failed. It’s a belief many of us carry or carried in our lives, including Vivek Singh, a seasoned leader at the top of his game. At some point, he believed that his specific actions probably led him to where he is today. However, with time, Vivek’s outlook towards success changed, and he realized that success is never linear and is not about executing a set of predetermined actions or plans, but rather is about having the resilience to navigate the unpredictable twists and turns and fostering personal growth along the way. Many experienced professionals would agree with Vivek’s opinion that understanding and navigating success is complex. He drew significant inspiration for his views on success from Nassim Taleb’s book “Fooled by Randomness” which sheds light on the role of luck, uncertainty, human error, risk, and decision-making in shaping our actions that lead to success or failure. So, let’s properly meet Vivek Singh, a management consulting leader with over 14 years of global business and management experience. He leads the supply chain and sustainability transformation services portfolio at Accenture, UK and Ireland. Beyond his business leadership role, Vivek plays a crucial part in shaping the leaders of tomorrow in his organization. As a leader overseeing other leaders, he actively helps them navigate the complexities that arise in the context of their roles, offering insights about potential challenges and relevant guidance to overcome them. Outside the boardroom, Vivek is a tennis enthusiast and keen world affairs reader, who also enjoys exploring how the human mind works and influences behavior in various settings. As we delve into Vivek’s managerial journey, we’ll uncover the meaning of success and gain insights into his views on today’s managers and leaders—identifying their hurdles and exploring the ways they can adapt to the ever-evolving professional world. 

Stepping into Leadership: Vivek Singh’s Journey from Individual Contributor to Manager

“I got into the managerial role about nine years back. Getting into this role was a part of the natural progression process at my organization, when one consistently delivers great client projects and business results for one’s organization and team.” Vivek Singh
Like many professionals, Vivek’s moving into a managerial role was a gradual career progression. From the get-go in his career, Vivek wasn’t just clocking in; he was working hard to make a difference with his work ethic, eagerness to do more, discipline to do things well, and desire to make a real impact in whatever he was assigned.  Instead of sticking to the job roles and responsibilities, he actively took on duties and projects others brushed aside as not-so-exciting. His dedication and ownership were noticed early on, making him stand out as a genuine asset to the team and organization. Vivek’s transition from a diligent individual contributor to a managerial role tells us that success favors those who are proactive, take on new side-of-the desk work, and show up everyday at work to fully embrace its challenges.
“Having a manager role title and being able to perform that role are pretty different things.” Vivek Singh
In the initial stages of Vivek’s career, by chance and for being well regarded for his work, he got the rare opportunity to lead a small project, wherein he gained insights into the responsibilities of being a team leader. Despite lacking formal training or an official title of a manager, Vivek worked doubly hard to deliver the project on time and with the deliverables that were asked for, giving his bosses a slight sense of his innate leadership traits. But when he officially stepped into the managerial role, he actually understood the gravitas and demanding nature of the role. In retrospect, Vivek shared that he was probably well trained and experienced to lead small to moderate sized projects with limited complexity and ambiguity. But was not prepared to lead relatively larger and more complicated projects that required dealing with vague information and not-so-easy-to-manage stakeholder groups. He tackled this challenge by taking the initiative to shadow senior leaders on such large projects, and also observing and seeking guidance from his seniors, thus learning the difficult art and science of driving results in difficult environments, and being able to transform hurdles into stepping stones in his career journey.

Navigating Leadership: Vivek’s Lessons from Managers 

Vivek gained invaluable insights from his senior leaders by observing them during client interactions with high-profile business leaders and individuals, the kinds we see featured on Forbes and Fortune magazine lists. These experiences helped him learn the nuances of effective communication, the knack for adaptability in dynamic situations, and the importance of being well-versed in the issues at hand by anticipating potential conversation patterns. 
“I was proactive and well engaged in my business, so I got the opportunity to be with my bosses, which helped me pick up the right skills and mannerisms for engaging in a dynamic and challenging professional setup.” Vivek Singh
The significant learning Vivek grasped through these interactions was the ability to steer conversations towards more favorable scenarios, and driving the solution narratives in a way that genuinely engaged the client. In Vivek’s view, in these business setups, it’s not merely about talking of interesting points; it’s largely about confidently leading the discussion with compelling data, facts, and logical business deductions.
“If I can’t simplify my conversations with my team or clients to a level where I can easily explain them to a teenager, then I consider it a conversation that needs improvement.” Vivek Singh
Consider these two statements about optimizing cost of operations: The first, “Utilizing cutting-edge technological accelerators and compelling process synergies, we aim to optimize the costs through a multifaceted approach, leveraging different lean sigma methodologies.” And then, “We plan to improve the cost situation by using a market leading AI enabled planning  tool and smart sourcing benchmarking strategies within direct materials.” The first statement sounded impressive, but the second statement likely resonated more with you, right? This realization struck Vivek early on during his experiences in client discussions. Some of his seniors and colleagues tended to use excessive jargon and verbosity to make their points, much like in the first statement. Vivek realized that, in communication, less is often more. Bombarding conversations with unnecessary jargon only complicates things. Recognizing the true value of clear and well articulated communications, Vivek tries to simplify and make his discussions more objective with everyone involved. He advises new managers to embrace simplicity in their communication for effective leadership.

On the Managerial Frontline: Vivek’s Take on Managers’ Struggles

In his professional journey, Vivek has gotten the opportunity to mentor and work closely with many fresh minds stepping into leadership roles. After spending time with these budding leaders, he’s identified recurring challenges that today’s leaders commonly face. What are these challenges that managers struggle with under his guidance? Let’s unravel these obstacles and explore the potential solutions Vivek suggests. Imagine you have a new manager who was recently promoted and is eager to make an impact. But, they find themselves lost while dealing with diverse personalities and challenging situations. Unsure how to navigate these complexities, they lean on to micromanage their team members, thinking it’s the only way to maintain control and ensure tasks are done correctly. In this scenario, the manager’s inclination toward micromanagement stems from a common struggle — the uncertainty of dealing with challenging situations. It’s a scenario many of us can relate to, where the fear of things going awry leads to an instinctive need for constant oversight.
“Managers should refrain from controlling their team members.” Vivek Singh
In tricky situations like these, Vivek suggests new managers to resist the temptation of micromanagement. Instead, he suggests focusing on cultivating effective communication skills. According to Vivek, managers should communicate expectations and outcomes, ensure alignment within the team, and hold team members accountable for their understanding and delivery. This strategic approach establishes an outcome-driven environment and empowers individuals to fulfill their responsibilities more independently. Vivek’s insight provides a valuable alternative to the pitfalls of micromanagement, fostering efficiency and autonomy within the team. Vivek follows and promotes a purposive leadership style. He defines this approach to leadership as one that is specific to the context and purpose it seeks to achieve. His leadership approach also aligns with the Contingency Theory of Leadership, particularly Fiedler’s, which acknowledges that no universal leadership strategy applies to all situations. He encourages managers to adopt a purposive style if it aligns with their goals and the unique needs of their teams. He believes this slight change in the approach enables managers to tailor their strategies, ensuring effectiveness across different scenarios. Vivek also shared that it is common for many new managers to start controlling their teams and develop a sense of superiority because of the newfound authority.
“New managers should let go of ego and implicit arrogance.” Vivek Singh
Vivek emphasizes that humility and acting with responsibility are pivotal in a manager’s role. Individuals in leadership positions are often looked up to and relied upon. According to him, succumbing to ego, displaying arrogance, or getting involved in office politics is detrimental to effective leadership, hindering the creation of a positive, results-driven and collaborative work environment. Moreover, he believes maintaining a delicate equilibrium between firmness and approachability or flexibility is crucial. Striking this balance ensures that you, as a manager, are neither perceived as weak nor overly authoritative, fostering a work environment conducive to collaboration and growth. Mid-level managers often grapple with another common challenge—sourcing the right resources and expertise to carry out their responsibilities effectively. In the dynamic landscape of managerial roles, they frequently encounter situations where the available resources either fall short of or are inadequate for the diverse demands posed by their projects.
“Managers are struggling with suitable resources to do a particular task.” Vivek Singh
According to him, it goes beyond merely obtaining resources; it’s about curating the perfect blend of foresight, vision, tools, time, funds and, most crucially, assembling the right team to tackle the job at hand. Suppose a manager is gearing up to execute a project but is faced with the challenge of not having all the necessary skills to do the job. In Vivek’s view, managers should see this as an opportunity instead of a roadblock. They should proactively identify the gaps and organize upskilling sessions for the team. Managers should encourage each team member to align their personal development goals with the project’s needs. In his view, this strategic approach enhances the team’s overall capabilities and creates a win-win scenario. Vivek says this strategic approach ensures a smooth and effective path to progress, transforming the scarcity of resources into an opportunity for innovation and collaboration. By recognizing and leveraging the untapped and unique skills within the team, managers can also find alternative ways to navigate the constraints and propel toward delivery success.
“If managers cannot think through and build a vision, then success can be a struggle.” Vivek Singh
Another challenge that managers deal with is the development of advanced clarity and vision. In a world of complexities, forming a clear and compelling vision for a business matter or project isn’t always a walk in the park. Vivek suggests that addressing this challenge requires breaking down complex visions into actionable steps, ensuring each team member understands their role and contribution. By fostering a shared vision, managers enhance the likelihood of success. He believes that having the right resources and a clear vision are interlinked. It’s similar to having the necessary tools and a plan to make your work easier. In the workplace, managing resources well and having a clear vision are like two sides of the same coin. Vivek advises mid-level managers to understand how these aspects work together to lead a team effectively. 
“The energy emitted when one is authentic and genuine surpasses that of human love tenfold.” Vivek Singh
Senior managers often struggle to stay authentic in their leadership roles. This challenge is not unique to leaders; we all face moments where staying true to ourselves amidst professional responsibilities can be demanding. However, according to Vivek, projecting an honest and real image is crucial. This authenticity has a powerful impact on team dynamics, fostering trust and collaboration. When senior managers consistently portray their true selves, it shapes a team that aligns better with the organization’s goals. This genuine approach creates a positive and productive work environment where authenticity catalyzes success.

Vivek’s Tips for Aspiring Managers

Vivek, a mentor to many, has some simple but effective tips for managers that he learned through his journey while interacting with the world’s top leaders. He believes a manager’s success is not just about being good at the job but also about having a team that trusts them and shares the same vision. 
“Being a lone wolf in business does not work.” Vivek Singh
Vivek emphasizes that authentic leadership is about working together and building trust. He says managers who try to make it alone don’t succeed. Vivek’s most important tip for upcoming leaders and managers is prioritizing long-term relationships for success. He believes sustained success is built on valuing team members and avoiding distractions like ego and arrogance.
“Valuing and investing long-term relationships takes you a long way in a leadership role.” Vivek Singh
Instead of viewing their position as absolute power, he advises managers to consider it a responsibility. Vivek encourages managers to let go of personal agendas, opting for authentic and caring relationships with their team members. This, he believes, is the path to enduring success in leadership.
“All your successes and failures don’t define you. They are transient.” Vivek Singh
Vivek believes managers shouldn’t take everyday successes and failures too seriously. According to him, these moments are temporary and don’t define one’s overall success and effort. Instead, he encourages future managers to focus on constant learning, adaptability, and maintaining consistent effort in their work. Success is a continuous journey marked by growth and dedication rather than being solely determined by individual victories or setbacks. 

How can Risely help you?

Vivek Singh has honed his leadership style by observing the world’s top leaders, an opportunity not every aspiring manager may have. As he wisely puts it, making mistakes is part of the journey, but the crucial aspect is learning and growing from them. Recognizing managers’ unique challenges, Risely steps in as a solution. Risely is a platform for managers, offering the guidance and support needed to navigate their leadership journeys. With tailored steps and insights, Risely assists managers in refining their approaches and unlocking their true potential.  Here’s how Risely solves challenges for today’s managers and leaders: 
  • Identify your challenges: The journey begins when a manager starts by defining their challenges. From 30+ challenges, managers and team leaders can identify the issues hurting their team.
  •  Test your skills: In the second step, skills and qualities, such as expectation setting and prioritization skills, are tested to see how well managers have achieved these critical functions. These assessments teach them about their skills and abilities with detailed reports.
  •  Start growing: With time, managers can start making progress with the help of daily nudges provided by Risely. It dynamically supports the manager’s progress through resources like toolkits, samples, and assessments.

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Finding The Missing Pieces: What Makes Leadership Training Successful

Finding The Missing Pieces: What Makes Leadership Training Successful

In an SHRM survey across the US, 84% of employees in the US blamed the good ol’ managers for the underperformance of teams. They said at least half of their managers could do well by brushing up their skills. Moreover, employees felt their performance could be boosted if their managers got a shot up their arms. It’s no longer a confusion where people want impact – it’s the manager’s ability to manage. But the route is more complex than it seems because the training that delivers impact is often harder to locate than an illusion.  McKinsey’s article, Getting more from your training programs, sheds light on the other side of the issue. Training is often dull, so much so that only about 25% of survey candidates witnessed an impact. Now, we are talking of more than just some boardroom lectures; we are speaking of a billion-dollar industry that is not helping L&D leaders obtain results. Some alarming figures came out in another survey by 360Learning with L&D managers across the US and Europe. In the US, 27% of learners responded that their management training was boring, while 23% said it was confusing or poorly structured. Similarly, in Germany, 23% agreed that their management training was tedious, while 31% said that it was confusing or poorly structured. 
Participated in boring training, US
27 %
Poorly structured or confusing training, US
23 %
Participated in boring training, Germany
23 %
Participated in boring training, Germany
31 %

What Can L&D Professionals Do?

John Ludike, the Head of Digital Talent Management & Leadership Training at Digitalent Consulting, explains:
“Leadership talent management and development is fundamentally important to L&D as it enables organizations to competitively differentiate and sustain itself in the marketplace.”
It goes without more emphasis on it – training is essential to raising effectiveness. At its root, training is critical in ensuring that your managers can justify their roles and envision professional growth for themselves. For you, as an L&D leader, training matters for more than that. Ensuring that your managers are trained is a key objective for you. That’s what makes your role worth it in the eyes of the organization and ensures that L&D operations are given their due share of importance in the conversation.  Yet often, training remains on the backseat, making it ineffective. In the same study by 360Learning, it was discovered that a lot of training is not continuous or personalized to the roles. Instead, it’s a nice package of tips offered to everyone who ascends to the managerial throne at a time convenient to the organization.  When these new managers are often stuck, there’s nothing to help them. The right touchpoints – the individual, their promotion to a managerial role, and their challenges, are amiss in this equation that takes heavy financial investment on one side. The challenge for L&D thus starts at the very beginning – where should training even be provided, and how much?
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“Effective Training” is Much More Than Just Training

Even after an organization has recognized the need for training, some more issues persist. Primarily, the question is of impactful training. What constitutes effective training is a debatable question. But we do have some clarity on what’s ineffective training.  In Michael Beer, Magnus Finnstrom, and Derek Schrader’s seminal essay for the Harvard Business School titled The Great Training Robbery, we find something interesting: Companies that trained thousands of employees to kickstart major transformations in workplace behavior fell behind the only one that chose to go differently. Investment worth billions does not work until and unless the organization facilitates a new pattern of thinking and leading. When the employees faced resistance from the system, they reverted to old ways despite the engaging and comprehensive training. The training initiatives at the companies being studied succeeded only when the leaders adopted and followed the ideas laid out. Further, training on collaboration and communication was more effective in units that enabled psychological safety.  The writing on the wall is clear: effective training is complemented by widespread organizational changes to embody the values and attitudes you want to cherish. Unlike economics, the trickle-down effect is a little less debated and more supported by facts here. Thus, leadership training to create the ideal team members and reinforce values becomes all the more critical for L&D professionals and the HR function. 

3 Keys to Leadership Training Effectiveness

The conventional training set-up as a series of sessions, now modified into self-paced courses, has been deemed inadequate for years. But here’s the thing: a bad process after being digitized becomes a bad digital process. The mode of delivery is not going to switch things up. With the advent of AI and the rise of online training, the human experience has become a key determinant of successful training. So, what will work? 
Denise Fekete, Talent Development, AI tools and Change Management Consultant, offers a perspective on this with focus on three key areas: diverse learning tools, a centralized knowledge base, and social learning.
  1. Diverse learning tools call for multiple approaches. Think of how varied managerial roles can be. What a project manager needs to learn is best delivered through storytelling, while an employee relations manager‘s need might be fulfilled better with case studies. And that’s just one instance; every manager training would ideally incorporate multiple modes to ensure that monotony does not set in and every valuable lesson gets imparted correctly. It also allows L&D teams to use external resources on top of the internal material – enabling better coverage of the topics. 
  2. A centralized knowledge base exists to solve problems when the trainees are learning themselves. First, it is an excellent resource for facilitating independent learning in one spot and is available to all without jumping through time-consuming bureaucratic hoops. Second, a centralized knowledge base supports the standardization of information delivered in training across many people. 
  3. Lastly, social learning allows managers to learn processes and systems with their teams, model the right leadership behaviors and organizational values, and get real-time feedback and support. Social learning enables the sustainment of the information presented through the learning experience.

Making and Measuring Impact of Leadership Training

When delivering training, John Ludike highlights end-to-end change enactment and management as one of the most common challenges. His assessment is supported by numerous L&D leaders looking for ways to track and demonstrate the impact of their initiatives effectively. 
“The measures of effective management leadership development are simply by providing evidence before and after the design, development, and deployment of solutions that have contributed to what we refer to as the organization’s leadership brand.”Johan Ludike, Head of Digital Talent Management & Leadership Training at Digitalent Consulting
Engage in conversations with stakeholders about the business outcomes of your work. Present your plans in a language that makes sense to the person in front of you because your KPIs, be they engagement, retention, or knowledge transfer, take time to track precisely and communicate further. Instead, the merit lies in sharing where your interventions fit in and showing change.  Demonstrating such impact can be challenging with the traditional methods of leadership training. You made your team attend a webinar on communication skills. Excellent, but how much of it was applied at work?  Hermann Ebbinghaus, a German psychologist in the late 19th Century, led experimental studies of memory and gave “The Forgetting Curve.” His primary insight was that if new information isn’t applied, we’ll forget about 75% after just six days!
Moreover, only a few employees get opportunities to apply new skills learned in L&D programs to their jobs. These things are essential while evaluating leadership training at your organization. While there are challenges, there are some ways out, too.  L&D managers can take note of several things to ensure that training sticks: 

Think of Context

Leadership training cannot be one-size-fits-all. Instead, focus on the specific challenges your leaders will deal with. Cut through the noise to build some transferable qualities in your leaders that help them in multiple real-life scenarios, not just in getting the perfect score in the end assessment.

Train, Continuously

In the US, as many as 30% of candidates identified that management training either came too early or too late. This happens when there are no set areas to train managers in. Deliver it too early, and most of it does not find relevance. Be late, and the challenges are already there. L&D teams must find the spot for providing leadership training and building systems to reinforce it. 

Integrate Humans and Tech

One of the most common issues with training is that it is dull and unengaging. To solve this, Denise suggests enhancing human interaction throughout the process. Focus on interventions that balance both sides, scale using tech, and empathize through real people.

Focus on Impact

Most importantly as an L&D leader, show your impact on the business side. Leave the chase of perfect KPIs behind because even after completing assessments with perfect scores, many employees skip over the lessons and take away nothing from the training.

Remember that Training is not a Panacea

In the words of Amy Edmondson of HBS and Anita Woolley of Carnegie Mellon— organizations need “fertile soil” in place before the “seeds” of training interventions can grow. Prepare the team culture by getting the leaders on board for the impact you wish to create before kickstarting training.

Key Takeaways 

The landscape of leadership training is marked by both challenges and opportunities, as revealed through surveys and insights from industry leaders. The traditional approach to training, often criticized for its ineffectiveness, has prompted a shift toward more dynamic and impactful strategies. The need for continuous and personalized training, coupled with the demand for contextual relevance, calls for a departure from standardized, one-size-fits-all programs.  However, the ultimate success of leadership training hinges on its alignment with broader organizational changes and its tangible impact on business outcomes. As learning and development professionals navigate the complexities of leadership training, emphasizing context, continuous learning, human-tech integration, and a focus on demonstrable impact becomes imperative. It is through these concerted efforts that leadership training can truly become a catalyst for organizational growth and development.

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Rising to the Challenge: Shruthi Kamath’s Path to Becoming a Manager

Rising to the Challenge: Shruthi Kamath’s Path to Becoming a Manager

“Can I really do this?” It’s a question that echoes in the minds of countless professionals contemplating a leap into management. The fear of the unknown, the anxiety of making decisions that impact others, and the worry about losing the familiar comfort of their existing roles – these are the emotions that grip many aspiring managers. Meet Shruthi Kamath, a Senior Customer Success manager with nearly eleven years of professional experience. She deals with client communication, understands their requirements, and gives them the experience of the product and services. Shruthi is a creative and self-driven person who enjoys turning her ideas into reality. She always gives her best in every project she takes on. But as a manager, like so many others, she was initially scared at the mere thought of becoming a manager. We’ll talk about her fears and hesitations about taking on the role and how she turned those feelings around and became the excellent manager she is today. Her professional story demonstrates how embracing the unknown can lead to remarkable professional and personal growth.

A Change of Heart: How Support and Self-Discovery Overcome Hesitation

“I thought I could never become a manager because it never seemed like my cup of tea.” Shruthi Kamath
Initially, when Shruthi got an opportunity to become a manager, the idea didn’t sit well with her. She had reservations, mainly because of the negative stereotypes associated with the managerial role. The common belief that team members often dislike their managers weighed heavily on her mind. In retrospect, Shruthi’s reluctance to take on a managerial role primarily stemmed from her concern about positively impacting her team. The thought of stepping into a managerial role brought the weight of wondering whether she could contribute positively to her team’s dynamics. The hesitation wasn’t rooted in self-doubt but rather in a genuine desire to ensure that her influence on the team would be constructive and beneficial. This thoughtful consideration lingered in her mind as she contemplated embracing the role of a manager.
“Managing people is a challenging task.” Shruthi Kamath
Another reason why the idea of stepping into a manager’s shoes didn’t initially appeal to Shruthi was the complexity associated with the managerial role.She had always been the kind of professional who thrived on improving and streamlining processes. The thought of whether she could effectively manage it all made her uncertain. After all, managing people is often considered one of the most challenging tasks in the professional world. As a manager, the to-do list seems endless. You need to understand each team member’s unique work style, what motivates them, and how to inspire them to achieve their goals. You have to ensure that the work gets done on time and that your team is content working under your leadership. And, as if that wasn’t enough, you still have your own tasks to complete. The sheer magnitude of it all made her wonder if she could juggle it successfully. After some conversations with her colleagues and seniors, Shruthi began to see the manager’s role in a new light. It dawned on her that this might be the next step for her growth and professional development. With her seniors’ and colleagues’ support and encouragement, she decided to take the leap. Stepping into the managerial role turned out to be an enlightening journey and became an opportunity for self-discovery, too. With every interaction, she learned valuable lessons, not just about managing others but about understanding herself better. 

Early Days of Leadership: Shruthi Kamath’s Managerial Challenges

“I would explain the tasks at hand clearly and would still sense a little doubt in the room.”  Shruthi Kamath
For Shruthi, a first-time manager, the initial hurdle she faced was ensuring that her team members fully grasped the task at hand, aiming to bridge potential communication gaps. Often, she found herself in a situation where she would explain things to her team, only to realize that her message hadn’t landed as intended. Sometimes, it was frustrating for her to repeat herself and still be uncertain whether her explanations had truly resolved the issues or if her team truly understood her. This challenge became a significant learning curve, pushing her to find more effective ways to communicate her ideas and tasks. As the meticulous professional that Shruthi is, she was determined to solve this challenge; after a few trial and error methods, she found a method that worked for her team.
“To tackle the communication gap effectively, I started doing a simple exercise after discussions.” Shruthi Kamath
To handle the communication challenge head-on, Shruthi initiated a simple yet clever exercise within her team. She began by articulating what needed to be done and then asked her team members to repeat what was articulated once she had finished. It was an easy yet effective approach designed to uncover gaps in understanding and ensure that her messages were crystal clear. This exercise not only made it easier for her to identify communication gaps but also allowed her team to actively participate in the process of bridging those gaps. It was a step towards fostering a more cohesive and communicative team where everyone was on the same page.
“I had a hard time understanding the team’s point of view and building empathy.” Shruthi Kamath
Another significant challenge Shruthi grappled with was seeing things from her team’s perspective to understand what was causing delays and struggles. At times, it seemed to her like they weren’t doing their job properly. It was a learning curve for her, a journey of self-discovery. She realized that in her role as a manager, it was crucial to comprehend what her team members were going through. Without this understanding, frustration might have been her default response when they didn’t meet her expectations. So, she embarked on a mission to bridge this gap. She knew that it was vital to get to the root of the issue. Shruthi discovered the importance of diving into her team members’ backgrounds, understanding their challenges, and providing support where needed. She understood that without this empathy, simply reprimanding them for not meeting her demands wasn’t a constructive approach. Shruthi made it a practice to connect with her team members personally. She engaged them in conversations where they felt safe to open up and share their concerns. By creating this atmosphere of trust and open communication, she discovered a whole new dimension to her role as a manager. It wasn’t just about directing tasks; it was about being there for her team, understanding their struggles, and helping them overcome obstacles.
“I used to get worked up easily if something didn’t go according  to the plan.” Shruthi Kamath
Shruthi used to find herself quickly getting worked up when things didn’t go according to plan, often reacting critically in the face of unexpected challenges. Recognizing this as a challenge, she embarked on a mission to improve her approach. Her turning point came when she realized that not everything unfolds as planned. Instead of reacting impulsively, she opted for a more measured response. When confronted with a situation that triggered frustration, she chose to sit with it, allowing herself to process the emotions it evoked. Only when she felt composed and clear-headed did she engage with the situation. This transformation wasn’t just about managing her reactions; it was also about fairness. She understood it wasn’t right to react abruptly with her team members for circumstances beyond their control. This shift in her response and perspective marked a significant milestone in her managerial journey.
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Shruthi’s Managerial Mantra: Active Listening and Constructive Feedback

“As a manager, I assure that I am here and willing to listen to what my team says.” Shruthi Kamath
Shruthi has the most visionary ideas in the room, and she recalls that when her managers heard her out and engaged with her thoughts, her job satisfaction and overall work engagement soared. Knowing the importance of out-of-the-box thinking, she, as a manager, carries this belief of active listening into her role. She considers it vital to encourage her team members when they approach her with their ideas. For Shruthi, being open and receptive to these ideas is a fundamental practice. For her, sharing ideas is not just about whether they will be implemented; it goes far beyond that. She never dismisses her team members’ contributions outright, nor does she label any idea as unimportant. Instead, she listens attentively, asking questions and showing genuine interest in understanding the concepts presented.  This approach is more than just about ideas; it fosters trust and a healthy rapport within her team. By demonstrating a willingness to consider and engage with her team’s input, Shruthi cultivates an environment where every member feels valued and respected. This trust and respect not only lead to stronger teamwork but also contribute to overall job satisfaction and engagement in the workplace.
“I make sure to check in with my team regularly and give them constructive feedback.” Shruthi Kamath
Shruthi’s experience in her career taught her the value of receiving constructive feedback, something she felt she had been lacking in her career initially. As a manager now, she has made it a point to ensure that her team members receive the feedback they need. What sets her approach apart is her skill in delivering feedback in a manner that doesn’t leave her team members feeling disheartened. She takes a thoughtful approach to identifying the right way to provide feedback, always aiming for a constructive conversation. Her feedback isn’t about making her team members upset; it’s about helping them improve their work. She provides them with clear guidance on how they can enhance their performance. Shruthi’s feedback strategy involves beginning with something positive, acknowledging the areas where they’ve excelled, and then gently introducing areas where there is room for improvement. This balanced approach creates an atmosphere of growth and development, where her team members can receive feedback with an open mind, knowing it’s geared towards their success. This approach ensures her team members feel supported and motivated to enhance their work continuously.

Wrapping up

As Shruthi’s journey as a manager unfolds, she’s shown a remarkable ability to recognize her shortcomings and proactively address them. Her determination to avoid falling into the stereotype of managers she once feared has fueled her growth in this new role.  While she humbly admits she still has much to learn, it’s impossible to ignore her genuine enthusiasm when discussing her newfound role. For Shruthi, the real charm of being a manager lies in the trust her team members place in her. It’s not just about overseeing projects and making decisions—it’s about those moments when her teammates approach her with problems or seek her advice. To her, there’s nothing quite as rewarding as being a reliable source of guidance and support for her team. Witnessing her colleagues look up to her, trusting her judgment, and seeking her assistance has become the most fulfilling part of her managerial journey. As Shruthi continues on this path, it’s evident that her journey as a manager is not just a professional milestone—it’s a personal evolution.

How can Risely help?

Shruthi Kamath has developed her leadership style and perspective through her experience and seniors’ guidance. Her journey to overcome hesitance and become a confident manager is commendable. However, it’s essential to recognize that not all managers have the same time, resources, and opportunities to perfect their leadership style. Every manager is unique in their leadership style and challenges. That’s where Risely comes in. Risely offers a platform for managers to seek the guidance and support they need to navigate their leadership journey. It provides tailored steps and insights to help managers refine their approach and achieve their true potential. Here’s how Risely solves challenges for many Managers like Shruthi:
  • Identify your challenges: The journey begins when a manager starts by defining their challenges. From 30+ challenges, managers and team leaders can identify the issues hurting their team.
  • Test your skills: In the second step, skills and qualities are tested, such as expectation setting and prioritization skills, to see how well managers have achieved these critical functions. Based on these assessments,  they learn about their  skills and abilities with detailed reports.
  • Start growing: With time, managers can start making progress with the help of daily nudges provided by Risely. It dynamically supports the manager’s  progress through resources like toolkits, samples, and assessments.
Risely, the AI co-pilot for leadership development, makes the road easy for up-and-coming managers and team leaders. While you are navigating the new ways of a managerial role, Risely takes the lead on your growth and creates personalized learning journeys leading toward your professional goals. In a busy world, it’s the buddy you need to succeed! 

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