How To Deal With Toxic People At Work? 7 Proven Tips For Managers

Hey there, managers! Let’s dive into a topic that hits home – workplace toxicity. A recent Fortune poll unveiled that 64% of folks have waded through a toxic work environment, and a significant 44% pointed fingers at leadership. Interesting, right?
Now, what’s this toxicity everyone’s talking about? According to the poll, a toxic workplace leads to a culture where 55% saw it as disrespectful, 34% as downright abusive, 30% as non-inclusive, and 29% as unethical. Quite a cocktail, huh? Here’s a kicker – it seems our female colleagues are more likely to encounter and report these toxic vibes compared to our male and non-binary people.
We all know a healthy work environment is the secret sauce for productivity and growth. Toxic folks can sneak into your team. As a manager, you might do your best during hiring, but spotting those toxic traits isn’t always a cakewalk.
So, in today’s blog, we’re breaking down what workplace toxicity is, how you, as a manager, can spot these vibe-killers early on, and, of course, dishing out some tips to keep that negativity far away from your excellent team. Ready to kick those toxic vibes to the curb? Let’s roll!

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How To Deal With Toxic People At Work? 7 Proven Tips For Managers
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How to spot toxic people at work?

Imagine your team is like a well-functioning machine, with everyone contributing their part. But there is a toxic colleague, Alex. He has this habit of always taking credit for others’ work, leaving the real contributors feeling unappreciated.
It’s like having a teammate who waters the plant but lets someone else take credit for the blossoming flowers. This kind of toxicity, if left unchecked, can spread. Others might start feeling demotivated. As a manager, it’s your role to spot these toxic behaviors. Let’s say you notice Alex’s credit-stealing antics. Instead of brushing it aside, you should address it. Bring the team together, acknowledge everyone’s contributions, and clarify that credit should go where it’s due. The result? The team regains its positive energy. People feel valued, and the toxic behavior is nipped in the bud. It’s like pulling out the weed before it takes over the garden. But how can you identify these toxic people around them? Here are some toxic traits, or we can say warning signs, that can help you spot them out:

These toxic people always need to be right
They are always offended
They are always accusing others of being wrong
These toxic people are constantly pushing their opinions on you
They are always trying to control the conversation
Toxic people always look for ways to get ahead or take advantage of you
They have a habit of blowing things out of proportion
Being a manipulator is also a sign of a toxic person

Read more about the types of toxic people and spotting them here: Spotting 5 Types of Toxic Co-workers to Take Care Of

4 Things Managers should keep in Mind when Dealing with Toxic People

Alright, managers, now that we’ve unmasked the workplace toxicity villains, let’s discuss the game plan for dealing with them.

Stay Professional

You need to put their best foot forward as a manager. And handle things without judgments and biases. You should only look at facts and have a discussion based on that. This approach ensures you can quickly solve the situation without hampering the productivity and positivity of the workplace.

Document every detail

You should keep a detailed record of every situation with examples and proofs. Later, if a more significant problem arises and the manager needs to take action against the toxic people at work, you will have a detailed document outlining every situation and the solution so that employees can’t blame the manager or team members.

Lead by Example

You should model behavior by keeping a positive attitude and should treat every team member with utmost respect. This behavior will help bring a change in the culture. It will increase workplace positivity and reduce the influence of toxic people.

Culture of Open Communication

Managers should practice a culture of open communication in their teams. This helps team members open up about their issues and challenges at work and allows them to fix them by communicating. Open communication also improves team camaraderie and reduces misunderstanding. By keeping these four points in mind, you can simplify conversations with toxic people. Let’s check out some tips to protect your mental peace from toxic people.

7 Tips to Protect Yourself from Toxic Coworkers

Don’t try to please them

As a manager, it can be a hard time dealing with toxic people, and it can be hard not to get pulled into their drama and compromise your values. However, it’s important to remember that you don’t have to try to please them. Trying to do that can significantly drain your energy and morale. Instead, you should stick to what you feel is correct, and you should only push your boundaries to please others.

Speak up if you feel uncomfortable or unsafe around someone

As a manager, you must protect your team and yourself. If you feel uncomfortable or unsafe around someone, you must speak up. Doing so can help ensure that the group remains safe and healthy and that your concerns are considered. In some cases, speaking up may be the best way to protect yourself from harmful or damaging behavior. Above all, be confident in your decision to speak up, and remember that you are not alone in this process. Read more about the critical signs of a toxic workplace culture here: Toxic Workplace Culture – 10 Critical Signs and Solutions for Managers

Don’t get sucked into the toxicity

As a manager, it is essential to be aware of the signs that someone is behaving in a toxic way and avoid getting pulled into their toxicity. Toxic people have a way of sucking other people into their toxicity. Either by manipulation or by confrontation. Toxic people are often very good at hiding their negative emotions and behaviors, making it harder to see what is happening. Once you become aware of the signs and start to counteract them, you will be on your way to a safe distance from toxicity.

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Set boundaries with Toxic People at work

Toxic people tend to spread negativity and stress everywhere they go. They can be tough to deal with, as they tend to push everyone around them away. If you find yourself surrounded by toxic people, it’s essential that you take a step back and set boundaries. Ensure you keep your distance and set clear expectations with these people. Be firm but polite, and don’t let them control your emotions. Doing this can protect you from being emotionally drained and stressed out and maintain your sanity in a difficult situation. These boundaries will also help you maintain healthy relationships.

Keep hold of your emotions

When dealing with toxic people, keeping hold of your emotions is essential. Stay focused and determined, and don’t get swayed by their words or actions. Toxic people usually have a hidden agenda, which aims to achieve their own selfish goals. Please don’t fall for their tricks, and stay strong and confident no matter what. With some self-confidence and wisdom, you can successfully deal with toxic people and protect yourself from their negative energy. It will also be good for your mental health if you have been affected by the toxic behavior around you.

Keep a positive attitude, even when things are tough

When things are tough at work, it’s tempting to give in to the negative vibes and pull all-nighters to make up for a lost time. But if you want to be a successful manager, you need to be able to keep a positive attitude even when things get tough. Toxic people can be pretty draining, and it can be hard to keep your head when all you want to do is crawl into a hole and hide. But remember: despite the challenges, there are still opportunities to overcome these challenges and thrive. With a positive attitude and a constructive approach, you can manage these toxic people effectively and avoid any damage they may be doing to your career. This positivity will also help you maintain healthy relationships and will help you come out as a good person. Remember to keep balance, as on the other side, toxic positivity can hurt teams too!

Be aware of your own behavior and how it impacts others

A significant part of dealing with toxic or complicated people is avoiding developing their traits. Being too much around toxic people in the workplace can create some chances of developing toxicity in managers. It can ultimately take things to an opposing end and may make managers harmful. To avoid that, you need to be aware of their own behavior and how it impacts others. They should avoid any toxic behaviors as they may create an unhealthy relationship between them and their team members. They should completely stay away from traits like arrogance, anger, cruelty, insult, etc., and should develop qualities like empathy and compassion.

Conclusion

To conclude, if you as a manager consistently encounter toxicity in your workplace, it is high time you spot those toxic people and start dealing with them effectively. You can use the traits mentioned above to spot those toxic people at work. Once done, you can start avoiding them or dealing with them effectively using the tips mentioned above. So, stay away from toxic people and keep managing your team and business effectively as managers.

Overcoming toxicity might be tricky, but assertive communication can help you succeed.

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FAQs

How to identify a toxic person at work?

A toxic person drains your energy at work. Typically, they would be seen as overconfident know-it-alls in the workplace who are always prepared to diminish and pull down others. They are uncooperative and engage in harmful practices like office politics which hurt the team.

How does others’ toxic behavior impact your efficiency?

Toxic behavior, even when not explicitly targeted toward you, creates a harmful environment for the entire team. It creates an unhelpful atmosphere where employees are not motivated to show up and give their best daily. Interpersonal relationships break, and trust is minimal too.

How do you prove you have a toxic boss?

Note the signs of toxicity in your supervisor and collect evidence to demonstrate the same. Typically, the common signs of a toxic manager include micromanagement, lack of trust, setting unreasonable expectations, stealing the limelight and credit for work done by the team, etc.

How to protect yourself from toxic coworkers?

To protect yourself from toxic coworkers, establish boundaries, limit interactions, and stay focused on your work. Seek support from colleagues and supervisors, document inappropriate behavior, and maintain a positive attitude. Consider discussing concerns with HR if necessary, and prioritize your well-being above all.

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Toxic Positivity in the Workplace is Hurting Your Team’s Productivity

Are you tired of always hearing “just stay positive” or “look on the bright side”? While positivity can be a great attitude, it can do more harm than good when it becomes toxic. Toxic positivity is the belief that one should always maintain a positive mindset, even when faced with difficult situations. Unfortunately, it dismisses and invalidates real emotions and can lead to unrealistic expectations. In the workplace, toxic positivity can cause burnout, decreased productivity, and low morale. This blog post will discuss toxic positivity at work and how it manifests in the workplace. We will also provide tips on preventing it from turning toxic and creating a healthy work environment where open communication is encouraged while balancing optimism and realism.

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Toxic Positivity in the Workplace is Hurting Your Team’s Productivity
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What is toxic positivity?

Toxic positivity is the harmful notion that one must always maintain a positive outlook, regardless of the situation. The belief emphasizes that one should only focus on positive emotions and experiences while ignoring or suppressing negative emotions. It can cause negative feelings for those experiencing challenging emotions, leading to a lack of empathy and understanding in the workplace. While positivity can be beneficial in some situations, toxic positivity at work can be harmful, preventing people from acknowledging and processing their genuine emotions. Is your workplace culture becoming toxic? Read more to find out: Toxic Workplace Culture – 10 Critical Signs and Solutions for Managers

Examples to identify toxic positivity in the workplace

The culture of avoidance around negative emotions at work is called toxic positivity. It pressures employees into always being upbeat and avoiding complicated feelings like sadness or stress. Toxic positivity ignores genuine concerns and creates an unrealistic expectation always to feel positive. So what does this look like? Let’s understand through some illustrations:

During a team meeting, Sarah expresses her concerns about the workload and its impact on her well-being. Her colleague, Mike, responds with toxic positivity, saying, “Just stay positive and everything will work out fine. Don’t dwell on the negative, it’s all about having a positive mindset.” Sarah feels invalidated and unheard, as her legitimate concerns are brushed off without practical solutions or empathy.

After a project fails to meet the desired outcome, Mark, the team leader, addresses the team by saying, “Let’s focus on the bright side and see this as a learning opportunity. We shouldn’t dwell on the past or our mistakes.” Instead, the team members felt dismissed, as they were expecting a sincere acknowledgment of their efforts and a constructive discussion on how to improve future projects.

A team member, Sara, expresses her frustration about a colleague who consistently takes credit for her ideas. Her manager, Chris, responds with toxic positivity: “Just let it go and keep spreading positivity. Don’t let it affect your mood or productivity.” As a result, Sara feels unsupported, as her manager fails to address the issue and instead expects her to suppress her emotions and carry on without resolution.

Witnessing similar things in your team indicates a great extent of toxic positivity ruling the environment!

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Why does toxic positivity exist?

There’s no single reason to blame for toxic positivity at work, as it can rise for various reasons. Toxic positivity can arise from the societal expectation always to display happiness and positivity. It may also be used as a coping mechanism for negative emotions or promoted in workplaces to avoid addressing more profound issues. A lack of emotional intelligence and empathy can also contribute to toxic positivity. Moreover, a lack of accountability or unwillingness to resolve issues can also cause toxic positivity, calling for present contentment.

The Impact on the Workplace

Encouraging a culture of empathy in management and authenticity can counteract toxicity in the workplace. Toxic positivity at work dismisses genuine concerns and pressures employees to maintain a positive mindset even during difficult situations. Society’s emphasis on social media perfectionism fuels this issue. As a result, team members feel unheard and uncared for. The notion of psychological safety in the workplace, critical in ensuring employee satisfaction and boosting morale, gets heavily neglected in such a situation. It leads to more stressed and frustrated teams who could be nearing an existential crisis owing to the lack of avenues to deal with the entire spectrum of emotions healthily in a work setting. In addition, it hurts psychological safety, openness, and mutual trust in the workplace, which is essential for cultivating a healthy work environment where coworkers can express their true feelings without fear of judgment. In totality, toxic positivity is a major disaster for employee experience.

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Signs of Toxic Positivity in the Workplace

Toxic positivity in the workplace can seriously impact mental health in the workplace and productivity. It manifests in various forms, such as dismissing or minimizing negative emotions and prioritizing appearances over productivity. The toxicity of such a culture can cause distress and negativity in employees leading to burnout on both personal and professional levels. A few critical signs to note are:

Invalidating or dismissing negative emotions or concerns.
Encouraging constant positivity without acknowledging legitimate challenges or issues.
Minimizing or downplaying the impact of problems or difficulties.
Avoiding or ignoring conversations about genuine struggles or conflicts.
Using positive quotes or slogans to dismiss or avoid addressing real issues.
Creating an atmosphere where individuals feel guilty or ashamed for expressing anything other than positivity.
Neglecting empathy and understanding, focusing solely on maintaining a cheerful facade.
Lacking genuine support or guidance when individuals seek help or discuss their challenges.

Differentiating positivity from toxic positivity

Maintaining a healthy work environment in the workplace revolves around differentiating positivity from toxic positivity. While having good vibes in the office can boost team morale, overly emphasizing positivity can lead to a culture of invalidation of negative emotions such as sadness or distress. Acknowledging our negative emotions is as important as focusing on the bright side. Encouraging openness and empathy towards each other’s difficulties creates psychological safety in the workspace. A culture of authenticity, mutual trust, and compassion is the antidote to toxicity. Read more here: 10 Ways Managers Can Boost Positivity In The Workplace

How to prevent positivity from turning toxic?

To prevent positivity from becoming toxic, promote open and honest communication, acknowledge negative emotions without dismissing them, set realistic goals and expectations, and prioritize self-care and mental health. Balanced positivity recognizes the existence of negative emotions and fosters an environment where both positive and negative feelings are expressed constructively.

Encouraging open communication

Encouraging open communication among team members can foster psychological safety that promotes honesty without fear of judgment. Positive psychology techniques, such as gratitude practices, can help maintain an upbeat mindset despite the negativity at work. Empathy and compassion towards others’ difficulties at work can prevent burnout. Furthermore, avoiding unrealistic expectations by promoting a culture of authenticity and openness generates mutual trust among coworkers.

How to eliminate toxic positivity in the workplace?

To eliminate toxic positivity in the workplace, begin by recognizing its impact and creating a safe environment for negative emotions. Model healthy positivity that identifies both positive and negative aspects of situations.

Creating a safe space for communication

Encouraging openness about difficult emotions is the best way to prevent toxicity at work. Acknowledge negative experiences and encourage active listening among coworkers, fostering a culture of authenticity and empathy. Providing resources for mental health support also helps individuals deal with their own negative emotions, leading to psychological safety and better teamwork. To reframe negativity, look for silver linings and practice mindfulness to focus on the positive. Finally, remember that validation is critical to creating a culture of trust and positivity.

Combining optimism and realism

Toxic positivity in the workplace can be avoided by combining optimism and realism. Instead of dismissing negative emotions, it’s essential to validate them. Positivity doesn’t mean ignoring negativity or pretending everything is fine; it means acknowledging difficulties while still having a positive outlook. Encouraging openness, mutual trust, empathy, and psychological safety can help foster a culture of authenticity rather than avoidance. Additionally, providing resources for support can prevent burnout and stress at work. Check out: 31 Powerful Affirmations For Stress At Work With Tips For Using Them

Being compassionate

Acknowledging and validating negative emotions is essential to creating psychological safety in the workplace. Compassion involves encouraging openness about difficult emotions and fostering a culture of empathy and support. Providing resources for mental health and self-care practices can help employees cope with stress and prevent burnout. By promoting a positive yet realistic outlook on life, we can overcome toxic positivity in our lives at work.

Conclusion

In conclusion, toxic positivity can have a detrimental impact on the workplace. It can lead to unproductive behaviors and ultimately harm team morale. The key here is to differentiate between positivity and toxic positivity at work. While being optimistic is important, it’s essential also to acknowledge and address negative emotions constructively. Creating a safe space for communication, combining optimism with realism, and being compassionate are ways to eliminate toxic positivity in the workplace.

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What is an example of toxic positivity in the workplace?

An example of toxic positivity in the workplace is when team members are expected to maintain a positive attitude, regardless of their feelings or circumstances. It causes suppression of genuine emotions, denying problems, and dismissing valid concerns, creating a culture where negative experiences are invalidated.

How do you address toxic positivity in the workplace?

Managers can address toxic positivity in the workplace by promoting open and honest communication. Encourage employees to express their true emotions and concerns without fear of judgment. Provide support systems like counseling or mental health resources. Foster a culture that values authenticity and acknowledges the importance of addressing challenges and finding constructive solutions.

What are the characteristics of toxic positivity?

Characteristics of toxic positivity include
– denial or avoidance of negative emotions
– pressure to always be positive
– invalidation of genuine struggles or hardships
– promoting a “good vibes only” mentality
– creating an atmosphere where negativity is stigmatized or silenced

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How To Prevent Workplace Bullying? 3 Perspectives

Workplace bullying and harassment are unfortunate but real aspects of having a job. Unfortunately, a large majority of people have either undergone or witnessed bullying at some point in their lives. In workplaces, the general assumption goes that bullying can come only from superiors. However, you can be a subject of bullying from your juniors and equals. Bullying can take many forms as well. This blog will take you through the essential concepts related to bullying. It will help you understand how workplace bullying works and what actions you can take against it.

What Is Workplace Bullying?

In its most simple form, we can define workplace bullying as an attempt to overpower someone weaker. It is an attempt to abuse a person who is in a vulnerable position and, therefore, cannot fight back. Bullying at the workplace can take many forms – intimidation, threats, unhealthy jokes, etc. It generally hurts the employees, affecting them psychologically as well as physically. In some instances, the impact can be drastic enough to encourage employee turnover. However, an important distinction exists between bullying and behavior that you do not like. Sometimes, criticism and feedback can appear like bullying, especially after you have given your best. But as a responsible employee, you should try to cultivate the ability to differentiate between the two and behave accordingly.

Types Of Workplace Bullying

Bullying can take many forms:

Mental harassment: Putting extra pressure on the individual and pushing them towards situations that induce stress or anxiety.
Verbal picking: Saying things that can hurt the person, being abusive or derogatory towards them, making them the object of jokes and mockery.
Intimidation: Issuing warnings, threatening harm, or adverse repercussions to stop some activity.
Exclusion: Excluding someone from groups and social situations by spreading rumors or negative gossip about them.
Disturbing work: Sabotaging efforts, evading privacy, and creating a detrimental impact on their performance at work.
Discrimination: Leaving someone out of the community on the grounds of caste, color, sex, gender orientation, national or ethnic identity, etc. This is the most common form of bullying faced silently by marginalized and protected communities.

These are just some common forms that are seen across workplaces. However, the list is by no means exhaustive. The example of bullying at work can come from our surroundings too. As such instances are not uncommon, we should keep a keen eye and take action if any instances of workplace bullying are observed.

What Are The Signs Of Workplace Bullying?

Before taking action, it is imperative to understand and identify the signs of bullying. Bullying can take many forms. Some common symptoms are:

Avoiding workplace and related conversations
Isolation
Making excuses for certain behaviors
Dodging some conversations, avoiding questions
Being ashamed
Distress
Getting undermined
Constant work reassignments, break in promotions

These are some common signs of workplace bullying and harassment. However, these are not the only signs. Other unlisted behaviors may be indicative of facing bullying as well.

How To Prevent Workplace Bullying: A Manager’s Perspective

A manager holds substantial power and authority that would enable them to mold the behaviors of the employees. Consequently, they should endeavor to create a hospitable environment for everyone. Additionally, it is a manager’s responsibility to look after the psychological well-being of their employees. While doing this, managers should take special care in protecting individuals belonging to historically marginalized communities. Avenues for reporting incidents form a crucial part of the anti-bullying mechanism in any organization. Further, some steps that managers can take to prevent bullying are as follows:

1. Conduct training and awareness programs

Organization-wide programs that focus on empowering individuals and making them aware of the repercussions of bullying should be conducted. These make it easy for others to identify where and when bullying happens and how to deal with it so it can be avoided. Additionally, employees can be educated about legal measures as well.

2. Anti-bullying policy

Create an anti-bullying policy and make the employees aware of it. Within the organization’s management and human resources structure, ample methods of reporting any untoward incident should be available for the welfare of the employees. Ensure the availability of a fair grievance redressal mechanism for the employees.

3. Develop a healthy culture

Managers should strive to create a healthy culture that celebrates differences within the organization so that such incidents do not arise. Establish mutual respect among all the employees irrespective of hierarchical positions. Define the culture of the organization to be strictly intolerant of bullying.

4. Take action

When incidents of bullying are reported, ensure that appropriate steps are taken. Measures taken to undo the damage should deter such behaviors in the future. Also, protection should be guaranteed to the employees present as witnesses.

Preventing Workplace Bullying: An Employee’s Perspective

On the other end, employees can take steps to prevent bullying in the workplace. Crucially, employees can be influential in forming a robust and collected front against bullies in the workplace. As a vigilant employee, you can be a vital help to bullying victims. Otherwise, you can help bullying victims by taking some other steps as well.

1. Be supportive

Firstly, be supportive of your co-workers. Be a patient listener if someone comes to you and tells you about their experience. Afterward, suggest ways to resolve their issues and guide them if needed. Sometimes, you might be asked to be present as a witness too.

2. Be by their side, literally

Ensure that the victim is not confronting the bully alone. When they meet someone expecting an incident of bullying, ensure they are accompanied by you or someone else. Collective support tends to bring down such incidents.

3. Encourage reporting

Persuade your co-worker to report the incident. Initially, they would be uncomfortable and afraid of coming to the open regarding the incident. Reassure them that it has nothing to do with them and that they do not deserve that behavior for any reason. Later on, help them seek counseling or support if needed.

4. Include them

Workplace bullying often takes the form of discriminatory exclusion from social settings. Therefore, if you are comfortable, try to intervene on their behalf. If you see negative rumor-mongering targeting them, try to dissuade it, or at least not participate. Similarly, you could try to support them during conversations or meetings.

What Can I Do If I Am Getting Bullied?

Firstly, understand that it is not your fault. Your actions are not the cause. The bully is behaving that way for their reasons. Further, keep note of these points if you face workplace bullying:

Don’t retaliate in reaction: Retaliating with the same effect will not solve the problem. Instead, it will escalate the issue into a bigger mess that can affect you even more. Avoid adopting the same harmful behaviors of your abusers. In case you do have to respond, do that calmly.
Avoid their company: Avoid confrontations with toxic people and your bullies. Simply reduce the opportunities that they get. Ask someone to accompany you if you have to interact with the bullies. This will help you retain confidence, and the bully will not be comfortable in the presence of others.
Collect evidence: When you are getting bullied, collect evidence of the same. Ensure that security mechanisms and storage systems are functioning effectively. This can be extremely helpful when you report the incident to your organization or the court of law.
Report the incident: after thinking through the whole incident with a calm mind and gathering all your evidence, approach the HR manager of your place. Otherwise, go through the mechanism established by your organization.
Seek counseling: Bullying at the workplace can take a toll on your mental health. The impact can be massive and detrimental. The psychological impact can easily cross workplace boundaries and affect your personal life as well. Therefore, this necessitates that you take care of yourself and seek support to help you tide through.

Conclusion

Workplace bullying remains a pertinent issue for organizations worldwide. If you or anyone you know is facing it, try to take steps to ease the problems. Throughout the journey, remember that it is not your fault but your bullies’ pettiness that causes the behavior. Stay strong and stay safe!