10 Proven hacks for Building Trust in the Workplace for Managers

10 Proven hacks for Building Trust in the Workplace for Managers

No one likes a trust deficit in the workplace, and unfortunately, it’s all too common. Managers who are ineffective in building trust in the workplace can even damage the team’s productivity. So how can managers build trust with employees? And how can employees gain the confidence of their managers? In this blog post, we’ll explore these questions in depth. But before that, let’s understand what building trust in the workplace is in detail and why we need it with our teams.

What is Trust?

Trust refers to a bond or relationship between two parties willing to stand by each other in a meaningful way. Moreover, it means that people can rely on each other, especially when needed. A lack of trust could be detrimental to the productivity and efficiency of any workplace, which is why managers need to focus on building trust within a team. It is a two-way street where both managers and employees need to mutually put in the effort to build trust in a team. They need to use different types techniques to build trust in teams to reach a point where they can work together with high efficiency. Managers need to set an example by being honest and open, and employees need to trust that their managers will do the right thing. Similarly, managers should be able to trust their team members to take their vision forward. Building trust with employees is a long-term process, and it takes time and consistency for both sides to reap the rewards. It involves three essential qualities: care, competence, and commitment. If embedded in oneself, these qualities make it easy to build trust in a team with others. We will go deeper into how both managers and employees can build trust with employees. But, before that, let’s understand why we need to build trust in teams in the workplace.

Examples of Trust in the Workplace

  • Delegating Important Tasks: A manager trusts an employee with a critical project, giving them the autonomy to handle it without constant supervision.
  • Open Feedback: Employees feel comfortable providing honest feedback to their manager about work-related issues, knowing their opinions will be respected.
  • Flexible Work Arrangements: A manager allows employees to have flexible work hours or remote work options, demonstrating trust that they will fulfill their responsibilities.
  • Confidentiality: Team members confide in their manager about personal or professional concerns, knowing that the information will be kept confidential.
  • Credit for Achievements: A manager gives credit to the team for successful projects, showcasing trust in their abilities and contributions.

What are the pillars of Trust?

  • Reliability: Consistently delivering on promises, meeting deadlines, and being dependable in both actions and words.
  • Open Communication: Encouraging an environment where team members feel comfortable sharing their thoughts, ideas, and concerns without fear of negative consequences.
  • Accountability: Taking ownership of mistakes, addressing them proactively, and holding oneself and team members responsible for their actions.
  • Empathy: Understanding and considering the emotions, needs, and perspectives of team members, fostering a supportive and caring atmosphere.
  • Consistency: Aligning actions and decisions with established values, principles, and expectations over time.
  • Confidentiality: Safeguarding sensitive information and maintaining trust by not disclosing private matters without consent.
This image represents the five pillars of trust in the workplace

What are the types of trust managers need to know?

  • Cognitive Trust: Trust based on competence, expertise, and capabilities, where individuals trust others’ knowledge and skills.
  • Affective Trust: Trust rooted in emotional connections and personal relationships, often developed over time through shared experiences.
  • Relational Trust: Trust that develops through positive interactions and consistent behavior over an extended period, leading to a strong, enduring bond.
This image represents the Types of trust at work

Why Do We Need To Build Trust In The Workplace?

Trust is essential in any workplace, but it’s imperative in the digital age. If we don’t have it, it can be difficult for us to collaborate or even get along with our co-workers. Building trust in the workplace is a two-way street. Employees need to trust that their managers are supportive and understanding and that the company culture is conducive to creativity and innovation. Managers need to trust that their workforce is committed to the team and product goals. If all of the following elements are in place, teamwork and productive action will follow. Building trust with employees is also important for managers to become trustworthy leaders and be confident that their leadership abilities are compelling. Similarly, employees need to build trust with their managers because it ensures that they receive the backing and support from managers they need for their job.
Read more here: How Lack Of Trust In The Workplace Can Destroy The Work Culture

How To Build Trust In The Workplace? 5 Effective Steps For Managers

Be consistent in your actions

The first step in building trust in the workplace is bringing consistency, as inconsistency or unpredictability can make it challenging to develop relations. There must be consistency in being transparent, direct, and communicative with team members, setting expectations, and being accountable to them as a manager. Managers must be consistent in dealing with and guiding the employees if they want to build trust in team and make them confident. They should also maintain consistency in promise vs. action. In essence, you do what you say you will do as a manager. To create a sense of teamwork and camaraderie, managers must also make themselves available to their team for guidance and be open to feedback. By consistently guiding and leading the team, managers can help create a clear vision and set effective goals. Further, managers can create an environment conducive to innovation and creativity by working systematically towards building trust and confidence within the team.

Give employees autonomy

Employees require tasks and objectives and the freedom to carry them out in the best way. It is known as “autonomy” and is one of the key drivers of trust. It is one of the critical pillars of building autonomy. So to show that you trust your team members, you must start giving them more and more autonomy. When employees get autonomy, they are free to experiment and take risks, leading to better performance and hard work. It allows for open lines of communication, and employees are more likely to take the initiative and report any issues or concerns they may have. In addition to building trust in the workplace, providing autonomy also encourages employees to take ownership of their work and feel like they are part of a team effort which further gives rise to better employee engagement and, ultimately, a more extraordinary employee experience.

Improve your ability to manage teams

If you want to build trust in teams, the first step is to improve your management capabilities. It means developing the skills necessary to lead and manage a team effectively. Managers should make efforts to become better themselves. Some ways of doing that include taking feedback from the team, drawing up the action plan for change, and effectively communicating that plan with the team. Managers should also openly share the progress of that action plan with the team. They should remember that their team must know that their manager strives to manage them better. Managers must hold themselves accountable to the team to become better managers. Doing that will build trust with employees and will get these managers tremendous respect and support from their team members. Are you prepared to manage ambitious teams? Test now with Risely’s free Leadership Skills self-assessments for managers.

Be caring and empathetic

Managers need to be caring and empathetic to build trust in teams. A manager who is not caring or compassionate will struggle to establish a good working relationship with their team. Managers who are caring and empathetic understand their team members’ individual needs and concerns. They believe in actively listening to their employees and can provide support and encouragement when needed. It creates a positive work environment where team members feel that the manager values them, cares for their wellness, and appreciates their contributions. It gives rise to mutual respect and ultimately pushes employees to trust their manager.

Be honest

To build trust in teams, managers must be honest and open with their team and have transparency about their goals and intentions. They should consider openly sharing their beliefs, ideas, and thoughts over something with their employees. It builds trust when team members know that their manager is always looking out for their best interests. Additionally, being open and honest also allows team members to provide feedback and suggestions, which can help improve the team’s overall performance. Leaders who are fair, transparent, and accountable will be more likely to be successful in building high levels of trust and encouraging team collaboration. If you feel that some actions have broken down the level of trust in your team, worry not! Find insights here: How to Rebuild Trust in the Workplace? 6 Effective Tips

5 Ways Employees can Help in Building Trust in the Workplace

Be consistent in your efforts and put your best effort forward

Building trust in the workplace starts with being consistent in your efforts. You must put your all into your work and show that you are committed to doing the best you can. It means completing your tasks on time, meeting deadlines, and delivering high-quality work. Additionally, be sure to communicate effectively with your managers so that they can understand your progress and give you feedback that will help you improve. Employees should never forget to respect their manager’s efforts and time and keep any disagreements or disputes at bay. Employees can also achieve professional development by consistently putting their best work forward.

Stick to your words and deliver what you promise

Employees should always stick to their words and deliver what they promise to build trust with their managers. Employees who do not keep their promises may not remain trustworthy in the eyes of their managers, and it can be detrimental to the work environment and employee morale. When employees break promises, it can cause tension and confusion. Additionally, employees who do not perform their tasks on time begin to lose their managers’ trust.

Improve your competence and skills

One of the most important ways employees can help in building trust in the workplace is by continuously improving the competence required for their job. It means that you should learn new things and demonstrate a mastery of the skills necessary for your position. That strengthens the relationship between employee and manager, as it shows that both parties are committed to ensuring that everyone in the organization is performing at their best. It also helps create a culture of continuous learning, which is essential for success in any organization.

Be familiar with company values and procedures and comply with them

Employees should be familiar with the company values and procedures and should be able to comply with them. By doing so, employees will be able to convey that they respect the company’s culture and are committed to following its guidelines. It will help build confidence between managers and employees, necessary for a smooth and productive workplace. Read more: How Company Culture Shapes Employee Motivation? A Manager’s Guide

Be honest

When building trust in the workplace, employees must be candid with others. It will help establish a strong foundation of trust between the two parties and will ultimately help improve communication and teamwork. By being transparent and open with your managers and having honest conversations with them, you will be able to work together more efficiently and build stronger relationships in the long run. The level of trust this will make will last longer and will continue to foster the culture needed for a successful collaboration between manager and employee. If people management challenges keep hampering your work, Risely is here to help you out! Risely is your buddy in solving people management challenges like challenges in building trust in the workplace for managers who are heading towards success. It lets you take the reins on your development journey with uniquely designed learning plans supplemented with expert curated resources. Sign up to Risely to start achieving your true potential today.


Trust is essential to any workplace and is crucial for managers and employees to maintain. By understanding how managers can help build trust in the workplace, managers can create a work environment conducive to productivity and team cohesion. Similarly, employees can build trust with their managers, allowing them to unlock constant backing and support from the manager. That will give them the liberty to perform to the fullest and make the best out of their role. So, what are you waiting for? Start building trust in your teams with our helpful tips!

Practice giving autonomy to your team members with our free effective delegation toolkit

Learn how to delegate tasks effectively for the best results with your team


What causes lack of trust in relationship at workplace?

Lack of trust happens in an organization when the team members do not feel that they are in a transparent environment and have unresolved concerns lying in the background. Lack of trust in workplace relationships can typically happen due to:
– Absence of effective communication mechanisms
– Not addressing conflicts directly
– Office politics and gossip
– Lack of accountability
– Lack of transparency in work related matters

What is the importance of trust at work?

Trust is important in workplace relationships because it helps team members work together in a collaborative approach. Trust allows a sense of psychological safety in the workplace, due to which team members feel comfortable. Trust in workplace relationships also helps teams collaborate as the members can rely on each other and hold each other accountable.

How do effective leaders build trust with employees?

The key to building trust with employees lies in being honest and up-front in your communication. Effective leaders share thoughts and ideas with their teams. They ensure that team members feel safe, their voices are heard, and their efforts are recognized. Setting examples for accountability is essential to building trust in the workplace as a leader.

What build trust in a team?

The key elements for building trust in a team are:
– Creating open communication routines
– Enabling transparency at work
– Demonstrating good behavior as a manager
– Establishing personal and team accountability
– Recognizing efforts made by team members

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How To Rebuild Trust In The Workplace? 6 Tips For Managers

How To Rebuild Trust In The Workplace? 6 Tips For Managers

Trust is the foundation of any successful workplace. It’s what helps teams work together effectively, promotes open communication, and drives success. However, trust can be easily broken; once that happens, it can take a long time to repair. Broken trust can lead to decreased productivity, higher employee turnover rates, and a toxic work environment. But don’t worry; building trust is possible with effort and commitment. In this post, we’ll cover how trust can be broken in the workplace, its consequences, and, most importantly, six effective tips for rebuilding it. So if you’re looking for ways to restore trust in your workplace or team dynamics, keep reading!
As Tolstoy noted at the start of his acclaimed novel Anna Karenina, “All happy families are alike; each unhappy family is unhappy in its own way.” In short, there’s no single way to mess up a situation. While healthy workplaces and teams carry a standard set of features, the causes of distrust can vary greatly. This idea, known as the Anna Karenina principle, helps us understand that there’s no common checklist of things that destroy trust. The root cause can often be different and hard to figure out. Some of the most common causes of lack of trust at work are:
  • Lack of Communication: Poor communication, withholding information, providing ambiguous messages, or not informing employees about important matters can lead to mistrust. Open and transparent communication is essential for building and maintaining trust.
  • Inconsistent Behavior: Your senior told you to prepare a report but discarded it when you shared it. How would you feel? Discontent and annoyed, at the least. When leaders or colleagues exhibit erratic behavior, such as saying one thing and doing another, it can undermine trust. Consistency in actions and words is critical for building and sustaining trust over time.
  • Lack of Accountability: Inconsistent accountability for actions, especially when mistakes occur, can damage trust. A culture that avoids taking responsibility for errors and failures can lead to a lack of trust in the workplace.
  • Micromanagement: Micromanaging employees signals a lack of trust in their abilities. It creates a negative work environment and diminishes employees’ confidence in their skills and the trustworthiness of their leaders. A lack of empathy and understanding for employees’ concerns, challenges, or personal situations can lead to a breakdown in trust. Trust is often built on genuine care and consideration for others, which you must explicitly and repeatedly display.
  • Unfair Treatment: When your team perceives that they are not treated fairly, whether in terms of promotions, rewards, or day-to-day interactions, it can lead to a breakdown in trust. Fair and equitable treatment is essential for a trusting workplace. Feeling unappreciated can lead to less trust between employees and leaders.
  • Hidden Agendas: When individuals or teams have hidden agendas that are not transparent, it can lead to suspicion and a lack of trust. Openness and honesty about goals and intentions are crucial for maintaining trust.
  • Confidentiality Breaches: Sharing confidential information inappropriately or failing to keep sensitive information confidential can damage trust. Employees need assurance that their personal and professional information is handled with care.
Building trust in the workplace is all the more crucial in the present era, as highlighted by the Edelman Trust Barometer. While trust in government and society is falling worldwide, workplaces are often the last remaining bastions of confidence for individuals. For many, it is the sole spot for debate and camaraderie. Losing out on this shot at society leaves employees frustrated and less engaged. MIT Sloan Management Review’s research shows that trust is a critical driver of engagement. Trusting employees are 260% more motivated to work, have 41% lower absenteeism rates, and are 50% less likely to look for another job. On the other hand, roughly 1 in 4 workers don’t trust their employer. But, most employers overestimate their workforce’s trust level (by almost 40%.) Hence, the imperative falls on managers to focus on rebuilding trust at work as soon as they spot the signs. Some signs of a lack of trust in the workplace can include:
  • People not sharing information or collaborating openly
  • Employees avoiding eye contact or being hesitant to speak up in meetings
  • Team members working in silos rather than as part of a cohesive group
  • A lack of transparency in decision-making processes or communication
  • Gossiping or rumors spreading throughout the workplace
  • Micromanagement by managers or an over-reliance on control and rules
  • High turnover rates or low employee engagement and morale.
If you notice these signs, addressing them with your team to foster a more positive and trusting work environment is essential. Building trust takes time and effort, but it is vital for creating a healthy and productive workplace culture. Read more here: 10 powerful ways of building trust in the workplace that managers love
Rebuilding trust in the workplace can be daunting, but it’s essential to regain a positive work environment. The first step is acknowledging the issue and taking responsibility for any actions that may have caused distrust. It requires being honest with yourself and your team about what has happened and not blaming others. It takes courage, but admitting fault shows that you are committed to making things right and is crucial for gaining trust.

Acknowledge the Issue

As per a PwC report, about half of employees (54%) report experiencing a trust-damaging event. Over half (53%) report leaving the company after the incident. This data should raise alarm bells for managers and make them open to acknowledging a lack of trust when it occurs. The experience can be uncomfortable, but it will surely help your bottom line. When trust is broken in the workplace, knowing where to begin when trying to rebuild, it can be challenging. However, the first step is always acknowledging the issue at hand. Leaders should take responsibility for any actions or behaviors that may have contributed to the loss of trust and offer a genuine apology. Creating a safe space where employees feel comfortable sharing their concerns, feedback, and feelings honestly is essential. Active listening and collaboration are critical components of this process, ensuring everyone feels heard and that solutions are identified together. Rebuilding trust takes effort, but acknowledging the issue is the first step toward creating a more positive and productive work environment.

💡Pro tip: Think about a problem your team is experiencing. how might broken trust be contributing to the difficulty? It will help you visualize all the affected areas where you need to work.

Make a commitment to change

When trying to rebuild trust in the workplace, committing to change is essential. Acknowledging past mistakes and taking responsibility for any actions that may have contributed to the loss of trust can help create a plan of action for rebuilding relationships. In addition, it’s essential to communicate openly and honestly with colleagues, listen to their feedback, and consistently follow through on commitments. Remember, rebuilding trust takes patience and effort from all parties involved, but committing to change is essential to repairing damaged relationships and regaining trust.

Address the root cause

Identifying the root cause of trust issues in the workplace is crucial for effective rebuilding. Leaders should take proactive measures to encourage open and honest conversations with employees, either individually or through surveys, to gain valuable insight into the underlying problems. Once the root cause is identified, leaders should take action to address it swiftly and directly by implementing policies that promote transparency and accountability. Moreover, they should consistently demonstrate trustworthy behavior and actively listen to employee concerns to rebuild trust over time.

Take responsibility for rebuilding trust with your team

Taking responsibility for any actions or mistakes contributing to the breakdown of trust is essential to rebuilding it. When trust is lost, it’s easy to shift blame onto others or make excuses for one’s behavior. However, this only worsens the situation and further erodes trust. By owning up to one’s role in the situation and expressing genuine remorse, damaged relationships can begin to heal. It’s crucial to avoid making excuses and instead focus on what actions can be taken to make things right and prevent similar issues from arising. Following any promises made and being consistent in behavior moving forward is vital in rebuilding trust. Taking responsibility may be difficult, but it is an essential step towards earning back the trust of colleagues and rebuilding positive workplace relationships.

💡Pro tip: PwC suggests managers to align trust to core capabilities and stakeholder expectations. This way, managers can use trust to help build their brand.

Communicate extensively

Effective communication is a crucial aspect of rebuilding trust in the workplace, 72% employees surveyed by PwC agreed. Open and transparent communication helps to avoid misunderstandings and conflicts, making it easier to address trust issues head-on. By actively listening to the concerns and feedback of others, you can gain a better understanding of the root causes of mistrust in your workplace. It’s essential to address these issues respectfully, ensuring everyone feels heard. Regular check-ins with your team can also help to maintain open lines of communication, encouraging a culture of trust and transparency. Communicating effectively, you can help to rebuild relationships with co-workers and management, fostering a more collaborative work environment.

Take action and be consistent

Rebuilding trust in the workplace involves taking action and being consistent. It’s not enough to acknowledge the issue or apologize for past mistakes; one must actively work to make things right and prevent similar problems from arising. It requires following through on promises, staying true to commitments, and maintaining a consistent behavior and communication style. Doing so can demonstrate your commitment to rebuilding trust with your team and set a positive example for others to follow. Remember, restoring confidence takes time and effort, but you can regain credibility and move toward a more productive future by taking action and remaining consistent. Trust is the foundation of any successful workplace relationship. When trust is broken, it can have severe consequences like decreased productivity, morale, and engagement. However, rebuilding trust is possible with a few key steps. You must acknowledge the issue, commit to change, address the root cause, take responsibility, communicate effectively, and take consistent action. It may take time and effort to rebuild trust in the workplace, but it’s worth it for the success of your team and business. 

Interact with your team in effective one-on-one settings to build trust with them.

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How do you rebuild trust between employees?

A few vital steps to rebuild trust between employees are:
– Enabling the exchange of thoughts
– Discussing the issues and concerns which led to a breach of trust
– Building accountability in the team
– Addressing the causes and suggesting improvements to avoid the same situation again

What are the four steps to building trust?

The four critical steps to building trust in the workplace are:
– Creating awareness and starting a conversation around trust
– Building a rapport among team members and showing your support
– Strengthening relationships and accountability among teams
– Making sure that actions that break trust are avoided

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One stop Guide for Collaborative Decision Making at the workplace

One stop Guide for Collaborative Decision Making at the workplace

In today’s fast-paced and complex business environment, making effective decisions is crucial for the success of any organization. As a manager, you are often faced with difficult choices that can significantly impact your team and the company as a whole. One approach to decision making that has gained popularity in recent years is collaborative decision making. By involving multiple stakeholders in the decision-making process, collaborative decision making can lead to better decisions, increased acceptance of decisions, and greater transparency. In this blog, we will explore the advantages and disadvantages of collaborative decision making and provide some techniques managers can use to facilitate group decision making. We will also provide real-world examples to illustrate how collaborative decision making can be applied in different contexts. Whether new to collaborative decision making or looking to improve your existing process, this blog will provide valuable insights and practical tips to help you make better decisions and build stronger relationships with your team. Let’s explore!

What is Collaborative Decision Making?

Collaborative decision-making involves engaging stakeholders in a well-informed and inclusive consultation to arrive at the best possible solution to a problem. It involves multiple individuals coming together to agree on a course of action and consider alternative options before making a final decision. In this case, the group has an equal say in the outcome. This practice facilitates open dialogue, more time to consider various options, and fewer biases. The decision-making process could be facilitated by having an impartial facilitator present and facilitating the participants’ discussion on various issues of concern. This often takes longer than independent decisions because participants have time to discuss the pros and cons of each option, resulting in a better solution for the group.  The cooperation element of collaborative decision-making requires all stakeholders to be involved and committed to finding solutions. In addition, it requires stakeholders with different expertise, backgrounds, and perspectives to work toward a common goal (i.e., greater diversity).

Collaborative Decision Making Model

Collaborative decision making is a model that emphasizes multiple stakeholders’ participation in the decision-making process. It is often used when the decision significantly impacts various people or groups and where a single decision-maker may not have all the information or perspective necessary to make an informed decision.
The collaborative decision-making model involves several key steps:
  1. Identification of the problem: The first step in the collaborative decision-making process is to identify the problem or issue that needs to be addressed. This may involve gathering information from various sources, such as stakeholders, data, or experts.
  2. Formation of a collaborative team: A collaborative team is formed once the problem has been identified. This team includes stakeholders from all relevant groups, such as customers, employees, and management.
  3. Information sharing and analysis: The team works together to share information and analyze the problem from multiple perspectives. This may involve brainstorming, data analysis, or other information-gathering and synthesis methods.
  4. Generating possible solutions: Based on the information shared and analyzed, the team creates possible solutions to the problem. Each solution is evaluated based on its potential benefits, costs, and feasibility.
  5. Consensus building: Once the possible solutions have been evaluated, the team builds consensus around the best solution. This may involve further discussion, compromise, or negotiation.
  6. Implementation and follow-up: Finally, the team implements the agreed-upon solution and monitors its progress. This allows the team to adjust and ensure the solution effectively addresses the original problem.
Overall, the collaborative decision-making model is designed to ensure that all relevant stakeholders are involved in the decision-making process and that the final decision is informed by multiple perspectives and is acceptable to all parties involved.

Group Decision Making Advantages

Collaborative decision making has several advantages over other forms of decision making. Here are some of the main advantages:
  • Improved decision quality: By involving multiple stakeholders in the decision-making process, collaborative decision making can result in better decisions. This is because a wider range of perspectives and expertise are taken into account, leading to more creative and informed solutions.
  • Increased acceptance of decisions: Collaborative decision making can increase the acceptance of decisions because all stakeholders have had an opportunity to provide input and have been involved in the decision-making process. This can lead to greater buy-in and commitment to the decision.
  • Greater transparency: Collaborative decision making can be more transparent than other forms of decision making because all stakeholders have been involved in the process. This can reduce the likelihood of rumors, misunderstandings, or suspicion about the decision.
  • Increased trust: Collaborative decision making can build trust among stakeholders because they have had an opportunity to work together and see each other’s perspectives. This can lead to better working relationships and improved communication in the future.
  • Greater sense of ownership: Collaborative decision making can create a greater sense of ownership among stakeholders because they have had a direct role in the decision-making process. This can lead to greater commitment to the decision and greater willingness to implement it.
Overall, collaborative decision making can result in better decisions, greater acceptance of decisions, increased transparency, increased trust, a greater sense of ownership, and improved communication and collaboration.

Group Decision Making Disadvantages

The advantages of collaborative decision making are undeniable. Due to its ability to reduce the time spent debating and Collaborative decision making has many advantages, but it also has some potential disadvantages that should be considered. Here are some of the main disadvantages:
  • Time-consuming: Collaborative decision making can be time-consuming because it involves bringing together multiple stakeholders and working through a process of consensus-building. This can be a disadvantage if there are time constraints on the decision-making process.
  • Difficult to manage: Collaborative decision making can be difficult to manage because it involves managing the input and opinions of multiple stakeholders. This can be a disadvantage if the manager lacks the necessary facilitation or leadership skills to manage the process effectively.
  • Potential for groupthink: Collaborative decision making can lead to groupthink, which is a phenomenon where a group of people prioritizes conformity and agreement over critical thinking and analysis. This can lead to suboptimal decisions that are not fully evaluated or challenged.
  • Resistance to change: Collaborative decision making can result in a resistance to change because it requires buy-in and consensus from multiple stakeholders. This can be a disadvantage if some stakeholders are resistant to change or have competing interests.
  • Conflicts and disagreements: Collaborative decision making can lead to conflicts and disagreements among stakeholders, which can slow down the decision-making process or lead to an impasse. This can be a disadvantage if the process is not managed effectively or if stakeholders are unable to work through disagreements.
Overall, collaborative decision making can be time-consuming, difficult to manage, and may lead to groupthink or resistance to change. However, with effective management and communication, many of these potential disadvantages can be mitigated, and the benefits of collaborative decision making can be realized.

Techniques for Group Decision Making

There are several techniques that managers can make use of to involve different team members in the decision making process. Here are some of these techniques of group decision making:
  • Brainstorming: Brainstorming is a technique that involves generating many ideas within a group in a short amount of time. This technique can be used to explore different solutions to a problem and can encourage creative thinking.
  • Delphi Technique: The Delphi technique involves a series of questionnaires to collect and synthesize expert opinions. This technique can be used when dealing with complex or highly technical decisions and is helpful when experts are geographically dispersed.
  • Consensus decision-making: Consensus decision-making is a technique that requires all members of the group to agree on a particular decision. This approach encourages group members to find a solution that works for everyone and can be helpful when dealing with highly sensitive or controversial issues.
  • Nominal Group Technique (NGT): The nominal group technique is a structured method for group decision-making that involves generating, evaluating, and then prioritizing ideas. This technique ensures that all group members have an equal say in decision-making, leading to a more balanced and thoughtful decision.
  • Majority vote: A majority vote is a simple and effective technique where the decision is based on the majority opinion of the group. This technique can be helpful when a quick decision is needed, and there is little time for discussion.
  • Multi-voting: Multi-voting is a technique where each group member is given a set number of votes to allocate to different options. This approach can help identify the most popular options and be useful when there are many options to consider.
  • Decision trees: Decision trees are a visual way of mapping out different decisions and their potential outcomes. This technique can be helpful when dealing with complex decisions and help groups evaluate different options and their consequences.
  • Cost-benefit analysis: Cost-benefit analysis is a technique that involves evaluating the costs and benefits of other options to determine the most cost-effective solution. This technique can be helpful when dealing with decisions that have financial implications.
Each of these techniques can be helpful in different decision-making situations. The key is to choose the most appropriate technique for the specific situation and ensure that all group members have an opportunity to contribute their ideas and perspectives.

Collaborative Decision Making Examples

Collaborative decision making involves the active participation of multiple stakeholders in the decision-making process to achieve consensus and develop a solution acceptable to all parties involved. Here are 5 examples of a manager making use of collaborative decision making:
  • Involving team members in setting team goals: The manager can use collaborative decision making by engaging the team members in setting team goals. This ensures that everyone has a say in what they want to achieve and feels a sense of ownership.
  • Evaluating new products and services: When a company introduces a new product or service, the manager can use collaborative decision making to involve various stakeholders, such as the marketing, sales, and research teams. This helps ensure that all aspects of the new product or service are considered and all stakeholders’ concerns are addressed.
  • Choosing a vendor or supplier: When selecting a vendor or supplier for a particular project, the manager can use collaborative decision making to involve various stakeholders, such as the procurement team, finance team, and project team. This helps ensure that all perspectives are taken into account and the best decision is made for the organization.
  • Hiring decisions: When hiring new employees, the manager can use collaborative decision making to involve the team members working with the new hire. This helps ensure that everyone is on the same page about what skills and qualities the new hire should have, and it also helps build team cohesion.
  • Resource allocation: When deciding how to allocate resources, such as time and money, the manager can use collaborative decision making to involve various stakeholders. This helps ensure that all priorities are considered and the best decision is made for the organization as a whole.


Collaborative decision-making is a process that involves group decision-making, in which members of the group exchange ideas, thoughts, and feedback regarding issues of concern. The group members make decisions as a team, and each member has an equal say in decision-making. It can help groups reach collective decision-making objectives more quickly and efficiently than individual decision-making processes. You can use several techniques to make collaborative decision-making effective at your workplace. For example, you can facilitate a team discussion to allow team members to express their concerns and brainstorm solutions. You could also organize team-building activities that will enable team members to interact with one another and work toward shared goals. Lastly, collaborative decision-making is best supported by establishing clear team goals and objectives and tracking team progress using performance measures. With these input and output points in mind, you can use collaborative decision-making methods in your workplace to succeed.

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What are the six steps of collaborative decision making?

1. Identifying the decision to be made.
2. Gathering relevant information.
3. Exploring options and alternatives.
4. Considering individual preferences and values.
5. Making the decision together.
6. Evaluating the decision’s outcomes and adjusting if needed.

How are decisions made in a collaborative environment?

In a collaborative environment, all participants make decisions through open communication, active listening, and consensus-building. The process involves pooling ideas, considering different perspectives, and working towards mutually agreed-upon solutions.

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5 Best Ways To Deal With Underperforming Team Members As A Manager

5 Best Ways To Deal With Underperforming Team Members As A Manager

It’s no secret that employee performance can affect a team’s success. Hence, a manager must look into employees who are not living up to their potential, as a manager has to achieve optimum results with the help of the available workforce. Whether the team member is underperforming for personal reasons or because of poor team morale, it can be challenging to manage them effectively. In this blog post, we’ll be discussing the different factors that can cause employee underperformance, as well as ways to help an underperforming employee improve their performance. We’ll also provide advice on how to talk to an underperforming employee to help them understand and appreciate your efforts. So if you’re looking for insight on handling a struggling team member, read on!

What is Employee Underperformance?

Underperforming team members are defined as those who are not meeting the expectations set by their managers. Depending on the situation, an employee’s performance may be considered subpar if they’re not meeting deadlines or quotas, turning in low-quality work or exhibiting poor behavior. In some cases, underperformance may happen due to a lack of motivation or effort on the part of the individual. In addition, underperforming team members can also be a drain on team morale. If everyone is working hard, but one person isn’t pulling their weight, the rest of the team may start to feel disgruntled. This can lead to lower productivity and less motivation overall.

What Causes Employee Underperformance?

Employee underperformance can be a significant issue and can harm the team and the company as a whole. To prevent this from happening, it’s essential to understand the causes of employee underperformance. There are a few different factors that can contribute to an individual’s underperformance – personal reasons (such as laziness or lack of discipline), environmental factors (such as poor work-life balance) or situational factors (like workload). Depending on the situation, any of these could be more influential than the others. Some of the most common reasons employee underperformance occurs are:

Stress And Burnout

Highly motivated employees often take up loads of work. At times, their workload may be untenable for an individual. Consequently, they won’t be able to perform well at their jobs as they are spread too thin across numerous tasks. When employees are overloaded with work, they may feel stressed and overwhelmed. Mental stress associated with the workplace can further destroy their potential. This can cause them to perform poorly as they can no longer focus on their tasks properly.

Employees Do Not Have Sufficient Competencies

Employees may be underperforming due to lacking the training to fulfil job-related responsibilities. If new employees are brought on board without the necessary training, they may struggle to understand the job and its requirements. They can make mistakes that could affect their team’s performance. The absence of clear direction or motivation from management can also lead to employee underperformance. Facing ambiguity in their work or no clear goalposts as to where they are headed can cause employees stress and confusion. When this happens, it becomes difficult for them to stay focused on their tasks and meet deadlines. As a result, they may start performing poorly.

Communication Gaps Within The Team

Poor communication is one of the most common causes of employee underperformance. When employees cannot effectively communicate their needs and concerns, they may feel suffocated. This can lead them to become inactive and disengaged from work. They will find it challenging to provide feedback or answer questions accurately as they won’t clearly understand what is being asked of them. In addition, ineffective communication can also cause tension in the team, which could further impede productivity levels among its members. When team members don’t understand what’s expected from them, it can lead to confusion and frustration among the team. Poor communication can also create a “communication gap, ” resulting in employee underperformance.

Lack Of Motivation & Unfavorable Experiences

When employees experience disengagement, a bad work experience can hurt their motivation. This makes it difficult for them to focus on tasks and achieve desired results. In some cases, this may lead to them becoming demotivated and disinterested in the job. Employees who are no longer interested in their work may find it hard to be productive or meet deadlines. Management must ensure all team members feel appreciated and recognized for their contributions so that everyone is motivated to work towards common goals. Some employees may be unmotivated due to low morale or poor working conditions.

Incompatibility With The Team’s Culture

Underperformance can be a result of a cultural misfit too. Employees might be unable to perform at their best when they are not comfortable being part of their team’s culture. Sometimes the environment in which a team is working can hurt employee productivity. If employees don’t feel comfortable with the culture or attitudes of their colleagues, they may find it difficult to focus and be motivated. This can lead to tension and conflict within the team. When this happens, it’s often hard for everyone involved to collaborate effectively and achieve results. A hostile or uncooperative work environment can also cause team members to underperform as they’ll become less committed and caring about their work. Along with these, there can be a few other reasons for employee underperformance that may go unrecognized. Sometimes, interpersonal issues with colleagues or managers can harm the employee’s ability to work. Otherwise, problems in the employees’ personal lives can affect their morale and motivation too! As a manager, you must know your employees and understand their concerns to ensure they can reach their full potential. After understanding the reasons, you will be able to help underperforming team members get back to higher levels again.

How To Deal With An Underperforming Employee?

Underperforming team members can be a drag on the team’s morale and productivity. However, with the right approach, management can resolve the issue and improve employee performance. Here are five simple ways to talk to an underperforming employee on your team:

Build Trust And Stay Approachable

Underperforming employees often feel like they can’t talk to their managers about the challenges they’re experiencing. However, building trust and staying approachable can open up communication channels for both sides. It’s also important to assure your underperforming employees that you are there to help them through their challenges. When talking with an underperforming employee, it’s important to provide feedback and listen carefully. This will allow them to share their thoughts and feelings without feeling defensive or criticized. Continue reading here How Can Managers Build Trust In Their Teams? Furthermore, genuine care will encourage employees to open up more and improve their performance. Underperforming employees often attribute their poor performance to external factors, such as the team or manager’s lack of support. Instead of assigning blame, it is important to provide encouragement and help them understand what they need to do for the situation to improve.

Try To Identify And Understand Issues Of Employees

Start by inviting the employee to a meeting to discuss their concerns and see if there is anything management can do to help them improve. One-on-one meetings can be a great way to do this. Make it clear that you are willing to listen and address any issues they have, no matter how small or insignificant they seem. Ask open-ended questions during the meeting to understand what’s happening inside the individual’s head. It will allow for better communication between both parties in the future! Take notes throughout the session so you understand why this particular employee is struggling and what you can do to help. It would be best if you do not make assumptions about the reason for the fall in their performance.

Explain Job Expectations Again

It is crucial to make sure that everyone understands their job role and the expectations of their position. This will help to ensure that everyone is working towards a common goal and there are no misunderstandings about what’s expected from them. Underperforming employees may feel they have been given too much work or are required to do things beyond their current capability. It can be helpful for management to reiterate the job role expectations so there are no surprises down the road! Moreover, an employee might have assumed they are performing well due to misunderstanding the expectations. You can also provide examples to explain the needed efforts.

Enhance Engagement With The Employee

Ensuring that you are keeping up with the employee’s progress is essential to ensure their success. Once an evaluation is completed, it can be helpful for management to check in with the employee regularly so that they have an accurate understanding of where they stand and what needs to be done to improve. In addition, increasing employee engagement will help motivate them and keep them focused on their goals. This can go a long way towards ensuring they achieve satisfactory results. You can read more here to enhance engagement with employees in your team:

Help Them Overcome Challenges

If you notice that an employee is having difficulty meeting the expectations of their position, it can be helpful to provide them with support and guidance. This might include giving feedback on their work product or suggestions for how they could improve. By working alongside the individual, management can help to overcome any challenges and ensure that they successfully meet the expectations set forth by their job role. Further, a manager can adopt a coaching or mentorship style to help the employee overcome difficulties. They can also arrange training sessions and provide tools that help bridge the gap between skills required and the present. At times, it may be difficult for management to identify underperforming employees in the early stages. Still, by taking these simple steps, they can iron out any problems and regain their motivation!


When an employee underperforms, it can be challenging to know what to do. However, by following the steps outlined in this blog, you can get your team member back on track and perform at their best. First and foremost, it is essential to understand why the employee is underperforming in the first place. Next, you need to find ways to help that employee improve their performance. Finally, it is essential to have a conversation with the underperforming team member to discuss their thoughts and feelings. Doing these things can help your team member feel supported and motivated to reach their full potential. Thank you for reading!

Help employees improve performance with one-on-one sessions.

Download the free one-on-one meeting toolkit to build empathetic relationships with your team that facilitate growth.

How do you tell a team member they are underperforming?

Telling a team member that they are underperforming is a sensitive issue. Hence, a manager should do so in an appropriate context. A one-on-one catch-up or conversation can be one avenue. Moreover, explain to them the goals that were set for them and how they can improve performance in the next period. Keep an open mind and understand the situation from their perspective as well.

What to do if a team member is not contributing?

As a manager, it is important to ensure that your team performs well. If a team member is not contributing toward the goals, evaluate their performance and talk to them about it. It is best to keep the conversation specific and clear, while avoiding emotional tones. Explain the situation and be prepared to provide additional support once to get to know their side of the story as well.

How do you motivate an underperforming team member?

Some ways to motivate underperforming employees are:
– One-on-one catch-ups to evaluate and clear about performance
– Training and development opportunities
– Redefining goals and creating milestones using systems such as OKRs, etc.

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What Is A Personal Leadership Brand And How To Build Yours

What Is A Personal Leadership Brand And How To Build Yours

What do we think of when someone talks about Walt Disney? Disney and Mickey Mouse, of course. But, not forget his leadership style. Disney brought a massive transformation to the company with his effective leadership that comprised building an excellent vision for his company and working relentlessly with his team to achieve it. Years later, his leadership is a subject of numerous case studies. The reason is that he created a unique leadership style that became his brand. As the world increasingly becomes complex and competitive, it is more important than ever for individuals to showcase their leadership skills. Whether in a leadership role at work or anywhere else in life, having a personal leadership brand can help you stand out from the crowd. Building your leadership brand is a must if you are a senior leader or aspiring to be one. This blog explains a personal leadership brand, why you should build one, and how you can do so. By following these steps, you’ll be on your way to building the skills and reputation that will help you stand out. So read on and start demonstrating your leadership brand today!

What’s a Personal Leadership Brand?

Your leadership brand is a snapshot of what your leadership stands for. It includes your values and priorities. Based on these, your promises about goals and your plans to achieve them can be derived. In short, your personal leadership brand sums up what you will do and how you will do it. It defines your vision for yourself and your team. A personal leadership brand is essential as it helps people understand and identify you. Based on your brand, people can anticipate your priorities and set expectations from you in the given circumstances. A personal leadership brand is the leadership image you want the world to know. It’s the persona you portray to those around you – your employees, clients, and the public. Building and maintaining a personal leadership brand is a long-term process that takes time and effort, but it’s well worth it. To get started, take some time to create a visual identity and tone of voice that reflects who you are as a leader. This includes thinking about what makes you unique and highlighting those qualities in your branding efforts. Work on your brand through various channels so everyone who sees or hears about it understands why you’re the best choice for the job.

Personal leadership brand of managers – Examples

  • Visionary leadership: A manager who inspires their team by articulating a compelling vision for the organization and rallying team members around that vision. They are often known for their ability to think creatively and strategically, and they may be skilled at identifying new opportunities for growth and innovation.
  • Servant leadership: A manager who prioritizes the needs of their team members above their own needs, and who focuses on creating a supportive and empowering work environment. They may be known for their willingness to listen to feedback and ideas, and for their commitment to helping team members achieve their goals.
  • Authentic leadership: A manager who leads with transparency and honesty, and who is true to their values and beliefs. They are often known for their integrity and their ability to build trust with their team members, and they may be skilled at fostering open communication and collaboration within the team.

Why Build A Personal Leadership Brand?

Stand Out From The Crowd

One reason is that individuals need to stand out from the crowd in today’s fast-paced and complex world. A personal leadership brand helps you do just that. It establishes your credibility and gives people something to expect from you. In addition, having a strong personal leadership brand can help boost your career trajectories. Your personal leadership brand is your opportunity to set yourself apart from the competition. It’s your chance to convey who you are as a leader, what makes you unique, and your priorities. By doing this, you can attract and retain top talent and build strong relationships with key clients and partners. Above all else – distinguish yourself from the rest of the pack.

Present Your Authentic Self To The World

When people see or hear about you, they want to know who you are and what your priorities are. A personal leadership brand allows you to present yourself authentically – one that reflects your values and personality. This can be a tremendous asset in both business and personal relationships. People will respect you for being true to yourself, even if they don’t always agree with everything you do! It does not just reflect the professional side of your life; it should also reflect your values and beliefs. This will help people see you as an authentic person who can be a source of information and advice, regardless of background or experience. Read: 9 Tips to Help You Become A More Authentic Leader.

Build Trust And Credibility

Building and maintaining a personal leadership brand starts with establishing trust and credibility. People will rely on your brand to decide who to work with, support you in times of need, or turn to for advice. As such, your branding efforts must reflect the values and principles you stand for – coaching, philanthropy, customer service excellence, or integrity in business. People trust leaders to provide guidance and direction in times of uncertainty. This is especially true when making important decisions – whether those involve career moves or significant life changes. Because people trust leaders to act in their best interests, a strong personal leadership brand puts you in a powerful position.

Helps You Achieve Professional Goals

A strong personal leadership brand can help you reach your goals in several ways. Setting yourself apart from the competition makes attracting and keeping top talent easier. Furthermore, a well-developed brand allows you to build stronger relationships with clients and partners – a crucial step in attaining ambitious objectives. Additionally, you can encourage others to follow suit by clearly communicating your values and principles. A brand that defines your leadership skills as impeccable is conducive to bringing more opportunities to you. As a result, new opportunities come your way that can boost your career growth. Continue reading here about How To Set Smart Goals As A Manager & Make Them A Reality.

How Do You Build A Personal Leadership Brand?

There’s no denying it – leadership is one of the most critical positions in any organization. And with that comes a lot of responsibility. To be successful, you need to have a strong personal leadership brand. Here are five simple steps that will help you build it:

1. Figure Out Your Current Brand

First, you need to determine what kind of leadership brand you currently have. You can do this by paying close attention to people’s perceptions of you. Pay close attention to how people describe your qualities: are they positive or negative? Once you’ve figured out your current brand, you can start building on it. You will see what values are attached to you, how people hold expectations from you, and what your goals are presumed to be. You can use this to see how near or far you are to the brand that you wish to create.

2. Identify Your Core Values

Once you know your brand, it’s time to identify your core values. These things define you and what you stand for professionally and personally. They should be ideas you respect profoundly and want to live by, regardless of the situation or circumstance. Your core values are the foundation of your leadership brand. Communicating your core values would be the next step. Once you have identified your core values, it’s important to communicate them constantly. This means communicating with them verbally and nonverbally through your actions and decisions. Make sure that everyone in your organization and team knows what they are and expects you to uphold those standards.

3. Identify Areas Of Improvement Through Feedback

Once you have established your core values and communicated them to your team, it’s time to start taking feedback. This means taking the time to listen carefully to what people say about how you perform about those values. Make sure you take corrective action, if needed, and seek constructive criticism. Feedback is an essential part of maintaining a strong leadership brand. Be open to criticism and make amendments as required. This will establish your brand as a self-aware and communicative leader.

4. Create An Impact With Your Work

While communicating your core values and taking feedback, it’s also essential to work on filling any gaps that may exist. This means developing skills and knowledge in areas where you are weak to make an impact and add value. Be willing to learn new things inside and outside your organization to grow as a leader. Ultimately, the most critical aspect of a strong leadership brand is living what you stand for. This means setting an example for others in both your words and actions. Whether demonstrating empathy and compassion in difficult situations or exhibiting professionalism at all times, be sure to model the behavior you want to see exhibited by others in your organization.

5. Prepare A Personal Branding Statement

The most crucial part of any leadership brand is the person behind it. What are your motivations and goals? How do you want people to perceive you? Define your personal branding statement and make sure that people understand who you are. This will help people understand who they are dealing with when they encounter your name or work product, making it easier for them to trust and connect with what you have to say. Your personal branding statement can be a simple and short introduction that identifies you and clarifies your values and goals. For example, an HR professional‘s personal branding statement can read:
I help teams build meaningful relationships that enable high productivity.
Leadership brand development is a continuous cycle that starts with identifying your core values, communicating them to your team, taking feedback, and then working on filling any gaps as you go along.


It’s essential to have a strong leadership brand to be successful as a leader. By defining your values and communicating them to your team, you can start the cycle of building and sustaining a strong brand. Follow the five simple steps to build your personal leadership brand today that make you stand apart from the crowd. As a leader, it’s crucial to create a personal leadership brand that stands out among your peers. In the meantime, feel free to share this blog with your followers on social media for more insights on building a personal leadership brand.

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What makes a strong personal brand?

A strong personal leadership brand creates impact and influence for the leader. It is unique and helps you stand apart from the crowd.

What are the 5 Ps of a personal leadership brand?

The 5 Ps of a personal leadership brand are: Personal Attributes. Position. Purpose. Practices/Processes. Product.

What is a unique personal brand?

A unique personal brand is one which helps distinguish you from others around you. It can focus on the impact you make or your unique leadership style.

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