Understanding Modern Leadership: Ananya Narang’s Perspective on Team Management 

Understanding Modern Leadership: Ananya Narang’s Perspective on Team Management 

Founders and managers, the unsung heroes of the business world, often find themselves juggling various challenges. From instilling accountability to motivating their diverse team members, these leaders carry the weight of creating a harmonious and productive work environment.  One of the biggest hurdles for leaders is managing people. It’s like trying to find your way through a maze, but instead of walls, leaders are dealing with different personalities, work styles, and expectations from team members. Their job is to make sure everyone works well together. This means dealing with personal conflicts, helping the team do their best, and ensuring everyone stays motivated to reach the same goals. Then there’s the issue of time. Managers always feel like they’re racing against the clock. They have many things to do – overseeing important projects, attending meetings, and ensuring their team is happy. It’s like trying to fit too many puzzle pieces into a small frame. These challenges might not be talked about as much as they should be, but they’re real for managers and founders. In this manager story, we will hear from Ananya Narang, who has faced these challenges head-on. She will share her experiences, insights, and strategies that helped her and can help other leaders like her. Ananya Narang, founder of Entourage Marketing, aims to empower startups and founders on their path to success. Her startup has a straightforward mission: to assist emerging startups in becoming strong and influential players in their respective markets. Ananya’s professional journey is nothing short of captivating. Over the past 2-3 years, she has worn many hats in the dynamic field of content and marketing. Her roles ranged from freelancing to collaborating with renowned brands and their marketing departments. This diverse experience has given her a unique perspective, enabling her to understand how each stakeholder approaches and solves complex marketing and content department challenges.

The Unpredictable Nature of Leadership: Challenges of Ananya Narang’s Journey

“Nobody can ever prepare themselves for a leadership role because there is a new set of challenges every day.” – Ananya Narang
Considering her prior work with numerous founders and in-depth discussions about their entrepreneurial journeys, Ananya had a semblance of what lay ahead. She mentally felt well-prepared, believing she knew the challenges that awaited her. However, life has a knack for throwing curveballs when you least expect it. As a founder, Ananya was in many complex situations in the initial months; the only thing that helped her get through was her perseverance to make a mark for herself. 
“In the leadership role, you don’t only have to deal with your team but also several other stakeholders- clients, ecosystem partners, influencers and what not!” -Ananya Narang
Ananya identifies that the most persistent challenge she grapples with as a founder is the complex task of comprehending diverse individuals within and outside the team. She recognizes that each person possesses a distinct thought process, coping mechanisms for various situations, and unique communication styles. Achieving a balance between her team members, stakeholders, and their distinctive communication styles and work approaches while effectively conveying her perspective in different scenarios stands out as an ongoing struggle that demands continuous adaptation and learning.
“Sometimes, as a leader, keeping track of time becomes very challenging.” -Ananya Narang
As a leader, effective time management remains a vital responsibility. This role requires a delicate balance between providing valuable support to team members and ensuring that essential tasks are not incomplete. It’s also crucial to remember that, amid these responsibilities, leaders must also prioritize and manage their personal lives. Disrupting the equilibrium can have far-reaching effects on a leader’s personal and professional life. To manage time effectively, Ananya has shared a few tips she follows to remain productive and on time.
“One of the most undermined assets is calendar blocking.” -Ananya Narang
Ananya advocates a proactive approach to time management for fellow founders and leaders. Her advice centers on maintaining a meticulous calendar and planning daily to maximize productivity. Even for a brief 10-minute call, she stresses the importance of scheduling it beforehand. This practice ensures that both parties are well-prepared, minimizing the likelihood of missed calls or disorganized meetings. Additionally, Ananya employs a strategic approach to managing her time. She begins her day by tackling the toughest calls and addressing the most significant challenges head-on. This proactive stance allows her to confront critical issues as the day’s first task, ensuring a focused and clear mindset. Throughout her day, she carefully allocates specific time slots to address conversations based on their priority levels. This systematic approach keeps her well-informed about her team members’ concerns and critical information and facilitates effective leadership and timely issue resolution. By structuring her day in this manner, she exemplifies a thoughtful and organized leadership style, ensuring that her team’s needs and commitments receive the attention they deserve.

Ananya’s Top 3 Strategies for Building Long-term Vision in a Team  

Ananya is a leader who refrains from micromanaging. Her leadership style revolves around illuminating the impact of her team’s work, ensuring they comprehend the “why” behind their tasks, and presenting the bigger picture. Rather than controlling every detail, she empowers her team by fostering understanding and a sense of purpose. But she also understands showing the bigger picture is easier said than done. She has shared a few steps that helped her open up this broader view to her team.
“It is important for candidates to understand the culture of the company.” -Ananya Narang
In the modern workplace, GenZ’s unique expectations have reshaped the dynamics between managers and employees. A Deloitte study revealed a trend: Gen Z values purpose and job satisfaction over higher salaries, challenging the conventional wisdom about workplace motivation. Ananya is one of those leaders whose strategy revolves around illuminating the bigger picture for her team. She passionately communicates the company’s mission and visionary goals, fostering a profound understanding among her team members. This shared vision not only instills purpose but also fuels a collective passion, pushing the team toward common objectives. In the face of these shifting paradigms, leaders like Ananya play a pivotal role, inspiring teams to work harmoniously towards shared goals. By focusing on intrinsic motivators and offering a compelling vision, Ananya’s approach not only ensures the company’s success but also cultivates a motivated and resilient workforce.
“Illuminate the ‘Why,’ and motivation becomes the ‘How.” -Ananya Narang
Ananya’s second step in creating a long-term vision involves explaining the “why” behind every task. Through her leadership experiences, she has consistently witnessed the transformative power of team members, understanding the significance of their work. This understanding, she believes, kindles a profound sense of purpose and commitment, eliminating the need for external motivation. Ananya’s leadership approach is intricately woven with this principle as she strives to unveil the deeper purpose behind each task, ultimately inspiring her team to give their absolute best. In her eyes, spoon-feeding tasks are equally counterproductive as spoon-feeding solutions. Ananya ardently advocates that it’s not just about instructing people on what to do; it’s about teaching them how to think. This leadership style promotes independence, cultivates critical thinking, and sparks innovation within her team. As a result, her team members approach challenges with confidence and creativity, knowing they possess the skills to navigate them effectively.
“My main job as a leader is to just Communicate” – Ananya Narang
The third step in Ananya’s strategy for nurturing a long-term vision among her team members involves a deeply personalized approach. Ananya goes the extra mile by regularly sitting down for one-on-one discussions with each team member, delving into their dreams and personal goals. It’s a unique approach that showcases her genuine care and commitment to their success. As Ananya sees it, communication is at the heart of leadership. She emphasizes the importance of conveying the right message to the right people, and she practices what she preaches. From individual meetings to full-team gatherings, she believes in the power of regular and effective communication to ensure that her team is on the same page and moving toward their long-term vision. It fosters an environment where team members see themselves as contributors to the organization’s goals and individuals whose growth and ambitions are supported by their leader. Ultimately, Ananya’s commitment to understanding and assisting her team in achieving their aspirations contributes to establishing a dedicated, motivated, and loyal group of professionals aligned with the company’s long-term vision.

Tips for Leaders to Understand Modern Employee Expectations

From Ananya’s perspective, the evolving workforce landscape demands leaders to elevate their management strategies. 
“Work is not just about making money anymore.” – Ananya Narang
Changing workplace expectations of employees is influenced by many factors, such as evolving generational dynamics and societal shifts, which have brought forth a shift in how we perceive work. Work is no longer just a means of earning a paycheck; it carries more profound sentiments like fulfillment, acknowledgment, personal growth, recognition, and respect. Therefore, founders and managers must delve into what their employees seek from their work environment. Understanding and analyzing these desires within the working ecosystem is pivotal to effective leadership to keep them productive and engaged.
“When there is no trust, there is no team.” – Ananya Narang
She believes managers shouldn’t perceive themselves as sitting at the top of a hierarchy, detached from their team members. Instead, they should position themselves at the center, among their team. By doing so, managers can foster trust and rapport with their team members. When team members perceive their manager as one of them, someone who understands their challenges, concerns, and aspirations, they are more likely to trust and respect that manager. This trust is essential for effective leadership because it promotes open communication, collaboration, and a sense of unity within the team. In the world of startups, leaders like Ananya tackle some real challenges, from dealing with unique personalities to racing against the clock. Ananya’s journey shows us that leadership is full of surprises – no two days are alike! Her secret sauce? She understands her team, shares a clear vision, and cheers on their personal goals. Nowadays, it’s not just about making money; it’s about finding meaning, satisfaction, and personal growth. Ananya’s story is a reminder that trust, understanding, and clear communication are the keys to excellent leadership – building a team that’s motivated and super loyal!

How Risely helps managers achieve their true potential? 

Ananya Narang has developed her leadership approach and perspective through keen observation and experience. Her focus on communicating with team members rather than giving orders must resonate with many busy managers and leaders juggling multiple tasks while trying to build their businesses. However, it’s essential to recognize that not all managers with this mindset have access to the same level of time and patience. Every manager is unique in their leadership style and challenges. That’s where Risely comes in. Risely offers a platform for managers to seek the guidance and support they need to navigate their leadership journey. It provides tailored steps and insights to help managers refine their approach and achieve their true potential. Here’s how Risely solves challenges for many Founders and Managers like Ananya:
  • Identify your challenges: The journey begins when a manager starts by defining their challenges. From 30+ challenges, managers and team leaders can identify the issues hurting their team.
  • Test your skills: In the second step, skills and qualities are tested, such as expectation setting and prioritization skills, to see how well managers have achieved these critical functions. Based on these assessments,  they learn about their  skills and abilities with detailed reports.
  • Start growing: With time, managers can start making progress with the help of daily nudges provided by Risely. It dynamically supports the manager’s  progress through resources like toolkits, samples, and assessments.
Risely, the AI co-pilot for leadership development, makes the road easy for up-and-coming managers and team leaders. While you are navigating the new ways of a managerial role, Risely takes the lead on your growth and creates personalized learning journeys leading toward your professional goals. In a busy world, it’s the buddy you need to succeed! 

Kickstart your leadership development journey for free now!

Learning from mistakes is great. But what if we skip them? Find the loopholes in your skills with Risely’s range of assessments today.

Other Related Blogs

A Decade in Making: Decoding Shyam Gor’s Managerial Approach

A Decade in Making: Decoding Shyam Gor’s Managerial Approach “People don’t leave companies, they leave managers.”  We have all heard this adage over the years. Shyam Gor is a manager…

Empowering Teams to Embrace the Vision: Shweta Gandhi’s Story of Leadership

Empowering Teams to Embrace the Vision: Shweta Gandhi’s Story of Leadership Meet Shweta Gandhi, a visionary Co-founder and business strategist taking care of business development, operations, and medical content of…

Inspiring, not managing: Unraveling Pavan Verma’s Journey to the 3 Keys of Leadership

Inspiring, not managing: Unraveling Pavan Verma’s Journey to the 3 Keys of Leadership Pavan Verma, the Co-Founder and CTO of Orgzit, a bootstrapped startup revolutionizing the realm of specialized all-in-one…

Rising above fear: Archana Mahour’s Transformation from Scared Intern to Confident Team Lead

Rising above fear: Archana Mahour’s Transformation from Scared Intern to Confident Team Lead In the bustling world of startups, where founders dream of revolutionizing the world from their ideas and…

Manager Effectiveness: A Complete Guide for Managers in 2024

Manager Effectiveness: A Complete Guide for Managers in 2024

Manager effectiveness is everyone’s favorite buzzword. But the road to achieving it is trickier than it looks like! While manager effectiveness can have many interpretations for different industries, in this blog, we will break down the secrets to managing teams effectively for all managers ready to attain their true potential. This comprehensive guide will teach you everything you need to know about how to effectively manage your team. You’ll learn how to create successful teams, manage team conflict and build strong relationships with your employees. This guide is perfect for managers at all levels of experience. From newly-appointed starters through to those who have been in the role for many years, this guide will be helpful. But, let’s first answer the ultimate question i.e. “what is an effective manager”?

What is an Effective Manager?

An effective manager consistently achieves team goals, understanding the importance of employee retention and turnover. They possess strong leadership qualities and exhibit empathy towards team members. A great manager sets a good example for their team, skilled in time management. They also understand the importance of emotional intelligence in managing their team. These key definitions encompass the qualities that make a manager effective in driving their team towards success and creating a positive work environment. Team management refers to a manager’s ability to carry out and coordinate a team’s tasks and common goals. It is effective to support, communicate with, and uplift team members so they can perform to the best of their abilities and continue to grow as professionals. The main purpose of team management is not just to make sure that a few goals and tasks get completed. It is also to keep the employees motivated. Good team managers always have that ability.

What are the characteristics of an Effective Manager?

  • Leadership and Vision: They have a clear vision for the team and organization, guiding their team members towards common goals and inspiring them to excel.
  • Collaboration and Team Building: They foster a sense of unity among team members, promote collaboration, and build strong relationships that contribute to team cohesion.
  • Results-Oriented: Effective managers focus on achieving tangible results while supporting their team’s growth and well-being.
  • Empathy and Emotional Intelligence: Effective managers understand and empathize with their team’s emotions, fostering a supportive and respectful work environment.
  • Problem-Solving Abilities: Effective managers are resourceful in addressing challenges and finding solutions, involving their team in brainstorming and collaborative problem-solving.
Building manager effectiveness in your team may not be easy due to many reasons. It requires planning, setting priorities, and staying above conflicts. When you have all the different personalities within your work environment working together towards a common goal, it’s important to ensure that everyone can feel valued and supported.

Why should you care about Manager Effectiveness?

The importance of manager effectiveness comes as no surprise to anyone whose job it is to manage a team.
  • Boosts Employee Engagement: Manager effectiveness is crucial for engaging employees and fostering their commitment to the organization.
  • Enhances Productivity: Effective management improves productivity, contributing to the team’s overall performance and outcomes.
  • Drives Organizational Growth: As a key component of an organization’s growth, effective team management sets the foundation for success.
  • Unleashes Potential: Team management empowers individuals to tap into their inner potential, develop expertise, and address challenges effectively.
  • Facilitates Coordination: Effective management leads to better coordination among team members, promoting smoother collaboration and goal attainment.

The Key Components of Manager Effectiveness

Given how essential manager effectiveness is for teams, it should come as no surprise that there are specific skills necessary to get this right. We will divide this section into two parts. The first one will give 4 special and highly necessary skills which have proven their efficiency for years now. Further, we will add some more skills which are emerging as highly in-demand ones and assumed to be the keys to manager effectiveness.

The 4 Special Skills of Effective Managers

1) Guidance Ability

It refers to a manager’s ability to guide the team members across various work situations, and it is one of the key tenets of manager effectiveness. Being a manager is not only about understandably communicating organizational vision and setting objectives that one can relate to. But it is also following through to achieve results. Managers with a strong guidance ability tend to emphasize the importance of efficiency and productivity to prioritize the highest-value work. The best way to guide the team as a team leader or manager is that you should first put your efforts into becoming the model figure (become a person whom everyone looks up to). You should further facilitate collaboration and should appreciate teamwork. You should encourage open feedback and transparency from and to the employees. At last, you must have the highly important quality of nurturance. It will allow you to show the members of your team at the work that you care about.

2) Emotional Competence

Emotional competence, the second essential ingredient of manager manager effectiveness, refers to the Manager’s ability to keep emotions in check, be it their own emotions or others’. A manager must be able to express their emotions nicely for the smooth working of a team. Being an effective manager needs a head and heart behind it. There is no better way of management than staying emotionally competent towards your employees. This includes both giving appreciations when you feel happy and constructively expressing negative sentiments such as anger or stress when something goes wrong. Being self-aware enough that you can read between the lines of good or even bad criticism. Supportive managers understand and sense how other people feel. By showing authenticity as a manager and a sincere interest in those around them, they build trust and inspire colleagues to overcome challenges. They intervene in group work to promote organizational efficiency and prevent the energy of employees from dissipating into internal conflict. At work, emotional intelligence is critical so that you can see, reason, understand, and manage your emotions toward yourself and others. You can guide and assist people when dealing with emotions, and it can help you be happier and more successful. One of the core building blocks of emotional intelligence is compassion. Managers who demonstrate high levels of compassion are naturally able to understand and balance emotions. Luckily, compassion is a skill that managers can develop by understanding the right building blocks. The few most efficient ways of developing emotional competence at a personal level are by emotional management, handling team tensions, developing empathy, and managing conflict if any. Managers should never let the morale of their employees go down due to excessive workload or any other issues. The hard work of employees should always be appreciated.

3) Analytical Skills

Analytical skills, the third component of manager effectiveness, refer to a manager’s ability to take disparate sets of information and draw insights. Managers should be well aware of what data is most relevant to their industry, how to gather it, and what the resulting numbers mean. The process that precedes decision-making is problem-solving, where information is gathered, analyzed, and considered. This is deceptively difficult to get right, yet it is a key input into decision-making for major issues as well as daily ones.  Throughout your career in management, analytical skills will help you solve problems. Therefore having Analytical skills is highly important for managers. To develop Analytical skills, managers should develop the skills of information processing and resource allocation. Information Processing refers to the ability of a person or group (e.g., a manager, analyst) to reliably recognize relevant incoming information and deal with it primarily by formulating judgments to support decisions on what actions should be taken that have major consequences for organizations’ operation. Resource allocation is a plan that you develop to make the most of the resources at your disposal in a project. Analytical skills are critical because they allow you to find common problems and make informed decisions about which action to take next. For managers, this becomes critical because the team loops up to them to provide solutions in difficult situations. In such times, managers should be able to connect the dots that their team is unable to. Combined with the subject matter expertise, managers have a higher probability of providing solutions that will work in the real world.

4) Interpersonal Skills

Interpersonal skills refer to a manager’s ability to be able to communicate with different sets of people to convey a message effectively. Interpersonal skills also mean the ability to work with other people or groups. Moreover, it includes managing relationships, covering social skills of listening and understanding others. A simple email can be a good reflection of these skills. Having the right set of interpersonal skills ensure that the managers have the capability to deal with diverse groups at all levels ensuring overall success. In addition, being well aware of management culture already enables you to strategize effectively whenever involved in change and development projects, or even in team-building, or finding the right people for jobs. The Interpersonal skills developed for a manager should cover areas like effective communication, collaboration skill, entertaining multiple perspectives, providing motivation, and balancing stakeholders. Managers with strong interpersonal skills have a strong rapport and they encourage approachability, likability, and comfort in their staff, as well as making team members feel as if they can go to their managers with any issues or concerns. The morale and productivity of your entire team or department can be influenced by the benefits of good interpersonal skills.

What are the Skills of an Effective Manager?


Effective team management requires the ability to assess a situation and develop a plan of action based on what you find. It also demands the ability to keep everyone on track, motivates individuals when they need it most, and handles conflict effectively. Planning helps us in achieving our goals, and it allows for more efficient use of time and other resources. Planning is a method of action that entails analyzing and studying the objectives, as well as how we will achieve them. The planning process promotes team building and a spirit of cooperation, and it provides the information top management needs to make effective decisions. Learn more here: Strategic Thinking vs Strategic Planning: Which One Leads the Way to Success?


Effective team management skills include the ability to coach. This means helping others develop their knowledge about how to do things, increase performance, and improve efficiency as needed. It increases employee and staff engagement, as well as helps identify and develop high potential employees. Coaching helps both organizational and individual strengths and also helps in development opportunities. Workplace coaching aids in the formation of stronger bonds within teams in an organization. A coaching leadership style allows employees to become more comfortable with their leaders, and they can then seek assistance in a crisis.


Effective team management skills also entail excellent facilitation or mediating of collaborative work processes that can help resolve the conflict between individuals. It ensures productivity through effective collaboration and the achievement of goals together. As group work is a central feature of modern life, facilitation has become widely accepted as the most effective method to achieve this collaborative process in an organization. Facilitation is important because meetings of large groups of people can be difficult to organize and control when they are in progress. It can help members of a group get to know each other and learn to cooperate. A manager will find it hard to manage a team without effective facilitation skills. The facilitation abilities are excellent at managing the team dynamics.

Conflict Management

Clarity and rationality when trying to resolve conflict are very important in how people respond in matters of discussion or disagreement. Organizational conflicts are usually a result of reflection on some different perspectives that come together to create an argument because they want their ideas understood by others. Conflict is inevitable at a workplace and the right skills are required by every manager to manage it effectively. Honing conflict management techniques will help you better resolve conflicts in the future. Managing conflict can be a terrific opportunity to fix the problems within your team. It can also boost their morale. On the other hand, handling conflicts poorly can cause your employees to lose faith and respect for you as a manager. Therefore, it is essential for all managers to understand and develop conflict management skills.


Effective management means being an effective leader and a good delegator. It involves setting high standards but also holding people accountable to those same ideals. Leading by example, i.e. the ability to direct without dominating, must be mastered by managers. It helps in achieving success in managing teams successfully. To effectively lead a team, one must learn and practice sound techniques to influence people. The first step is to listen when others have something important to say. Also, you must address as many questions as possible as it will help you evaluate and suggest better for the team. Effective team leaders ensure that team morale remains high. They ensure that workers are motivated to perform well and to keep up the good work. They can also impact morale by assisting workers in taking a positive approach to their jobs and the company as a whole.


Having cohesive teams relies on building trust within your group which depends upon integration amongst different interpersonal relationships and aspirations. Trustworthiness can be exemplified by honesty and integrity in the workplace, including freedom from conflict of interests having people openly share information that they don’t want to be shared such as specs or ideas not intended for any person outside the company. Teams can’t reach the highest levels of productivity and effectiveness without high levels of trust – they just can’t. Each member also needs to be able to trust others to stop gossip and infighting before it gets out of control. Trust is also important to develop healthy peer relationships. When your team members are comfortable with you and each other, they feel comfortable to speak out, take appropriate risks, and expose vulnerabilities. All these skills may help the managers in effectively managing their teams. It will also help them emerge as a good manager. But, just knowing how to manage teams effectively will not be enough for managers to carry it out. They should also know how to create successful teams for their organization.

How to be an Effective Manager and Leader?

Measuring Manager Effectiveness: Manager performance Metrics

Measuring manager effectiveness can be done through qualitative and quantitative methods. Here are a few ways to measure manager effectiveness:
  • Employee feedback: Collect employee feedback through surveys or interviews to gauge their satisfaction with their manager’s leadership, communication, and support.
  • Performance metrics: Look at key performance indicators (KPIs) such as employee productivity, turnover rates, and team performance to assess the impact of a manager’s leadership on overall results.
  • 360-degree evaluations: Gather feedback from peers, direct reports, and superiors to gain a comprehensive perspective on a manager’s effectiveness in various areas, such as communication, decision-making, and team collaboration.
  • Goal attainment: Assess whether managers meet their objectives and drive their teams towards achieving organizational goals.
  • Employee development: Evaluate how well managers support their team members’ growth and development through training opportunities, coaching, and mentoring.
Remember that measuring manager effectiveness is not just about evaluating individual performance but also about understanding how managers contribute to the success and engagement of their teams. A combination of methods is vital for a holistic view of manager performance.

Tools to be an Effective Manager

Mixing tools in your work processes can help you become more effective and relieve the stress of juggling everything yourself. Here are a few areas where managers can do this:
  • Communication tools: Effective communication is crucial for successful management. Utilize email, instant messaging, and project management software to keep your team informed and connected.
  • Time management tools: Managing your time effectively maximizes productivity. Consider using tools like task management apps, calendars, and time-tracking software to help prioritize tasks and stay organized.
  • Performance tracking tools: Keep track of your team’s progress and performance using tools like performance management software or employee monitoring systems. These can help identify areas of improvement and provide valuable feedback.
  • Collaboration tools: Foster collaboration among team members by using collaboration software or project management platforms that allow for easy sharing of files, tasks, and communication.
  • Feedback tools: Provide regular feedback to your team members to help them grow and improve. Tools like feedback surveys and techniques like a feedback sandwich can facilitate and ensure the feedback process is consistent and constructive.

Effective Manager Training

Effective Manager Training is a program or course designed to provide managers with the knowledge, skills, and tools they need to be successful in their roles. This training typically focuses on developing critical managerial competencies such as leadership, communication, decision-making, problem-solving, and team management. Effective Manager Training aims to enhance a manager’s ability to drive performance, engage employees, and achieve organizational goals. The training may include workshops, seminars, coaching sessions, and other learning activities that allow managers to practice and apply new skills in real-world scenarios. However, these conventional methods of building manager effectiveness have limitations; hence, more useful tools for aiding manager effectiveness, like the AI co-pilot for leadership development, are leading the game. By investing in Effective Manager Training, organizations can cultivate a strong pool of capable and confident leaders who can effectively guide their teams and contribute to the organization’s overall success. Read more here: Leadership Development: The Complete Guide with 9 Impactful Tips

Manager Performance Goals Examples

  • Team Development and Engagement:
    • Goal: Increase team engagement scores by 15% through regular one-on-one meetings, skill development sessions, and recognition programs.
  • Effective Communication:
    • Goal: Improve communication by ensuring that team members receive clear instructions and updates, resulting in a 20% reduction in misunderstandings.
  • Goal Alignment and Clarity:
    • Goal: Enhance goal clarity within the team by conducting goal-setting workshops, leading to a 25% increase in team members’ understanding of their objectives.
  • Performance Feedback and Coaching:
    • Goal: Provide constructive feedback to each team member on a monthly basis, leading to a 10% increase in performance improvement plans and outcomes.
  • Skill Development and Training:
    • Goal: Ensure that each team member completes at least two professional development courses, contributing to a 15% increase in team skills and competencies.

How to Manage a Team Successfully?

Managers can create successful teams by understanding the different motivations that team members have. When managers can understand individual team members’ goals and aspirations, they can better motivate them and ensure that each member is working toward common objectives. Additionally, manager effectiveness includes setting clear expectations for both individual and group performance. It also includes providing incentive structures that encourage team effort. By following these principles, managers can create successful teams that are productive and enjoyable to work with. One of the major tasks in management is to create a good working environment where employees are happy and productive. Creating trust within your team will lead them to be more cooperative, productive, conscientious with their work. Then you can increase workload from your lower level and produce quality results as an example.


Team management is one of the most important tasks for any manager.  If you are a manager, you need to know how to manage your team effectively. You need to keep them motivated and at the same time motivate yourself as well. It is not only about having a great team but also making sure that your team works well together. In the above-written blog post, we have shared some tips on how to manage your team effectively. It will help and make them work like a well-oiled machine. I hope you found this information useful.

Your success is precious. Don’t let ineffective habits hold you back.

Sign up today for Risely’s Manager Effectiveness Masterclass to access AI-enabled expert guidance on people management and leadership.

Other Related Blogs

Top 10 New Manager Skills That You Must Learn

Top 10 New Manager Skills That You Must Learn Congratulations on your promotion as a new manager! It’s a big transition and can be challenging. You may have been an…

5 Ways of Coaching for New Managers in the Age of AI

5 Ways of Coaching for New Managers in the Age of AI In today’s rapidly evolving business landscape, new managers face unique challenges. Not only do they have to adapt…

Know the best sales manager 30 60 90 day plan to be an efficient leader

Know the best sales manager 30 60 90 day plan to be an efficient leader Are you a sales manager looking to make a strong impression on your new team…

Be a Star Sales Manager: Top 6 Skills needed and ways to enhance them

Be a Star Sales Manager: Top 6 Skills needed and ways to enhance them Behind every successful sales team, there is an exceptional sales manager. A sales manager is critical…

10 Smart Hacks to Master Persuasion Skills for Managers

10 Smart Hacks to Master Persuasion Skills for Managers

Managers have a multitude of responsibilities. From ensuring the smooth functioning of their team to driving business results, they need to be skilled in many things. One essential skill that often gets overlooked is persuasion. A manager’s ability to persuade others can make all the difference in achieving goals and securing buy-in from stakeholders. In this blog, we will explore why persuasion skills are critical for managers, how you can improve them with ten practical tips, and what common pitfalls to avoid. Understanding and mastering these skills can help you become a more effective leader and drive success for your team and organization.

Why are Persuasion Skills Important for Managers?

Persuasion skills are among the most important tools that a manager has. A manager with the strong ability to persuade others can quickly gain buy-in from team members and other relevant stakeholders for essential initiatives. It helps increase productivity and deliver better results. In totality, persuasion skills enable managers to become better negotiators and influencers in the workplace. Managers with strong persuasion skills can be distinguished by their ability to sell ideas, lead decision-making efforts, and become influential figures across the teams they supervise. In addition, effective communication skills add to their leadership skillset. To conclude, persuasion skills are among the indispensable tools for every manager aiming to succeed in a highly competitive professional space.

Understanding Persuasion

The word “persuasion” literally means convincing someone in a specific direction regarding a person or a phenomenon. Effective persuasion involves active listening, understanding different perspectives, and finding common ground. Managers must engage in ongoing self-reflection and improvement to develop strong persuasion skills. By doing so, they can become more effective leaders who can inspire their team members to achieve their goals together. Ultimately, persuading others is a crucial attribute of successful management. Persuasion skills are essential for managers who want to communicate effectively and influence their team. Understanding persuasion involves appealing to people’s emotions, values, and beliefs. Persuasion skills can help managers build stronger relationships with their team members and foster a positive work environment.

Examples of Persuasion Skills

  • Conflict Resolution: In resolving conflicts within the team, a manager uses persuasive communication to mediate discussions. They actively listen to each party’s concerns, empathize with their perspectives, and then employ persuasive techniques to find common ground and encourage compromise.
  • Change Management: When introducing changes within the organization, a manager employs persuasion to gain acceptance from employees. They communicate the rationale behind the change, emphasizing the benefits it brings to both the organization and individual employees. They address concerns and uncertainties while presenting a clear, persuasive argument for the change.
  • Negotiation: In negotiations, a manager uses persuasive negotiation techniques to reach mutually beneficial agreements with external partners, clients, or vendors. They understand the needs and interests of all parties involved, and they employ effective persuasion to find solutions that satisfy everyone.

Importance of Persuasion in a Manager’s Role

Persuasion skills are crucial for managers to achieve their goals and objectives more efficiently. Effective persuasion improves communication and collaboration with team members, stakeholders, and clients. In addition, managers skilled in persuasion can motivate their team to take action and make decisions in line with the company’s vision and mission. The primary importance of persuasion skills for managers are:

Building support for initiatives

Persuasion skills help managers build support for new initiatives that the team presents. Gaining buy-in from stakeholders and team members is critical to successful management. Persuasion skills can help managers support new initiatives and projects by clearly articulating the benefits and addressing potential concerns. In addition, managers must often negotiate with clients, vendors, and other stakeholders to achieve their objectives. Persuasion skills are essential in making negotiations more effective by finding common ground and helping both parties reach a mutually beneficial outcome.

Balancing stakeholders

The need to balance the needs and interests of different stakeholders makes persuasion skills important for managers too. A manager must understand the perspectives and priorities of various stakeholders, including team members, clients, shareholders, and senior management. Persuasion skills can help a manager navigate theses tricky relationships by effectively communicating the rationale behind their decisions while considering the viewpoints of these different groups. As a result, it can lead to better decision-making and positive outcomes for all parties involved.

Overcoming conflicts and differences

Additionally, managers with solid persuasion skills can effectively overcome conflicts and differences within their team or with external parties. By listening to different perspectives and finding common ground, a manager can work towards resolving conflicts and coming up with mutually beneficial solutions. Persuasion skills allow a manager to communicate the benefits of compromise and convince others to accept a solution that works for everyone involved. In addition, effective persuasion can also help managers negotiate better deals, build strong relationships, and establish authority and credibility. Ultimately, a manager’s ability to persuade others is directly linked to their success in leading teams and achieving organizational goals.

10 Tips to Improve Persuasion Skills for Managers

Persuasion skills are essential for managers to have in order to effectively communicate their ideas and proposals. However, developing persuasion skills can be challenging. The key lies in being authoritative and yet empathetic to different causes. Some tips that can help you become a more persuasive manager are listed below:

Know Your Audience

The key to being persuasive lies in understanding your audience well. Persuasion stands for convincing, which can happen only when one acutely knows their audience and the matters which are important to them. For instance, a team member would want more flexibility in their work routines. On the other hand, an investor would call for higher returns. A manager’s task is to find a middle ground and convince others to meet there. Understanding these concerns will help the manager to present their solution in an easily acceptable manner. 

Highlight Benefits

One of the most important persuasion skills for managers is the ability to highlight the benefits of their proposal or idea. Before presenting your vision, it’s important to clearly understand the benefits and how they will positively impact your team and the stakeholders that you need to convince. Using concrete examples and data can help illustrate these benefits and make them more tangible for your audience. In addition, be prepared to address any potential objections or concerns that may arise and show how the benefits outweigh any potential drawbacks.

Build Trust and Credibility

Another essential tip for improving persuasion skills as a manager is to focus on building trust and credibility. It can be achieved by following through on promises and commitments, being transparent and honest about intentions and goals, actively listening and understanding employees’ needs and concerns, maintaining consistent communication, and providing regular feedback. When employees trust their managers and view them as credible, they are more likely to be receptive to their ideas and suggestions. In addition, it can create a more productive work environment where everyone feels heard and valued. Therefore, managers need to prioritize building trust with their team members to effectively persuade them towards achieving common goals.

Show Confidence

Demonstrating confidence in the ideas that you are asking others to stand behind is essential to be a persuasive manager. In order to effectively persuade others, managers should believe in themselves and their abilities. They can convey this belief through body language, such as maintaining good posture and eye contact. By showing confidence and being well-prepared, managers significantly enhance their ability to persuade others and achieve their goals. It’s also important to be prepared with strong arguments supported by evidence. Active listening can help you better understand the other person’s perspective and tailor your arguments accordingly. Ultimately, balancing nonverbal communication is essential to get this right.

Listen Carefully

Active listening is an essential part of persuasion skills. Active listening involves paying attention to the speaker, asking clarifying questions, and reflecting on what you have heard. Empathizing with your audience’s perspective can also help build rapport and trust. It allows managers to show that they are not imposing but helping others find the best possible solution. It’s vital to avoid interrupting or dismissing their concerns, as this can damage the relationship and hinder persuasion efforts. By practicing active listening in personal and professional settings, you can develop this skill and become a more effective communicator and persuader as a manager. Remember that listening carefully is essential to understanding your team’s needs and building successful relationships.

Use Stories and Examples

One effective way for managers to improve their persuasion skills is by using stories and examples. This technique can help managers connect with their team members on an emotional level, making their message more memorable. When choosing a story or example, ensuring it’s relevant to the situation is important. Including personal anecdotes can also make a manager more relatable to their audience. In addition, using visual aids such as pictures or videos can further enhance the impact of stories and examples. By leveraging these tools, managers can effectively communicate their message and persuade their team members to take action. With practice, using stories and examples can become a powerful tool in a manager’s toolbox for improving persuasion skills.

Address Concerns and Objections

Addressing concerns and objections effectively is among the most important tips for becoming a persuasive manager. To do so, it’s vital to listen and acknowledge the perspectives of others actively. Once you recognize their problems, provide clear and concise explanations that address their issues and offer solutions or alternatives. Remember that the process of persuasion works well only when the other person is coming along with you. Using evidence-based reasoning can also support your arguments and validate your position. However, remaining respectful, empathetic, and considerate of others’ views, feelings, and needs is important. By addressing concerns and objections thoughtfully and respectfully, managers can improve their persuasion skills and achieve better outcomes for their teams.

Be Flexible

Being flexible is the key to developing persuasion skills as a manager too because persuasion is not just about imposing your ideas, instead, it helps leaders arrive at a middle ground that serves everyone’s needs. It means being adaptable to different situations and people, which can make it easier to persuade them. Flexibility also helps you remain open-minded and receptive to new ideas, which can further enhance your persuasive abilities. It’s important to avoid being rigid in your approach, as this can make others resistant to your ideas and less likely to be persuaded. Instead, maintain a positive attitude and be willing to compromise when necessary. Remember that persuasion involves convincing others and building strong relationships based on trust and mutual understanding. Being flexible in your approach can make stronger connections with those around you and improve your overall persuasion skills as a manager.

Follow Up and Follow Through

One of the most important tips for improving persuasion skills as a manager is to follow up and follow through the plans you make. Effective persuasion requires not only making commitments but also ensuring that those commitments are met. In addition, it builds trust and credibility with the person you are trying to persuade. To improve your follow-up skills, it’s important to communicate clearly and regularly. It keeps everyone on the same page and ensures that expectations are clear. Moreover, be accountable for your commitments and show that you value the time and efforts of others.

Practice and Learn from Experience

Improving persuasion skills for managers requires practice and learning from experience. Effective persuaders focus on building trust and credibility with their audience, which can be accomplished by understanding the needs and motivations of the person you’re trying to persuade. Active listening and asking open-ended questions can help you better understand your audience’s perspective while using stories, examples, and data can be powerful tools for making your case. Being flexible and willing to adapt your approach based on feedback is crucial. As you practice your skills over time, you’ll gain confidence in your ability to persuade others. Remember that persuasion is a skill that can be developed with time and effort, so don’t get discouraged if you don’t see immediate results. By following these tips and continuing to practice, you’ll become a more effective persuader in no time! As you use persuasion skills to deal with everyday managerial troubles, assess your skills with tools like Risely’s free persuasion skill assessment for managers. The free persuasion skill assessment helps managers avoid the pitfalls in persuasive communication that can hamper their team’s progress. So get started now to become the manager of your dreams!

Common Pitfalls to Avoid in Persuasion as a Manager

As a manager, the ability to persuade is essential. Therefore, it’s important to know common pitfalls you should avoid while persuading employees. First, managers should not use aggressive or manipulative tactics as they can create resistance and mistrust among employees. Don’t rely solely on your authority or position; build relationships and trust with your team members. Finally, avoid making assumptions about what motivates your employees; instead, take the time to understand their individual needs and values and persuade employees accordingly. Some common pitfalls that you should avoid are:

Overusing Authority

One common pitfall managers should avoid when improving their persuasion skills is overusing authority. While it may be tempting to rely on your position of power to get things done, this can lead to a lack of trust among team members. Instead, effective persuasion involves building relationships and finding common ground rather than simply relying on authority. It’s important to avoid using threats or ultimatums as well, as these can undermine the effectiveness of persuasion. Instead, try to listen actively to team members’ concerns and ideas and work on collaboratively addressing them. Don’t dismiss opposing viewpoints either – take the time to understand them and find ways to address any problems that arise.

Failing to Listen or Empathize

Another pitfall for managers regarding persuasion is failing to actively listen or empathize with employees. It can lead to miscommunication and a lack of trust between the manager and the team. To avoid this, managers should practice active listening techniques such as repeating what they heard and asking clarifying questions. Persuasion is most effective when it is not forced. It’s also important for managers to put themselves in their employees’ shoes and try to understand their perspectives. Managers can build stronger relationships with their teams and improve communication by showing empathy. Overcoming this pitfall requires a willingness to listen attentively, ask questions, and demonstrate an understanding of employees’ needs and concerns. Ultimately, active listening and empathy can help managers build credibility and trust with their team members while improving the effectiveness of workplace communications.

Using Manipulative Tactics

Moreover, avoid manipulation when using manipulative tactics to improve your persuasion skills as a manager. These tactics, such as guilt-tripping, withholding information, or making false promises, can undermine trust and damage relationships with employees. Instead, focus on building genuine connections and communicating transparently with your team. Listen actively to their concerns and ideas, and address any conflicts respectfully and collaboratively. Be open to feedback and willing to adjust your approach as needed. By avoiding manipulative tactics and building strong relationships with your team, you can become a more effective and respected leader in the workplace.


Persuasion skills are a crucial component of a manager’s toolkit. Persuasive managers can inspire their teams, create buy-in for new initiatives, and negotiate more effectively with stakeholders. To improve your persuasion skills, it’s essential to understand what persuasion is and its importance in a manager’s role. Follow our ten tips outlined in this blog to build trust and credibility, highlight benefits, listen carefully, and use stories and examples. Remember to be flexible and follow up on your commitments. Avoid common pitfalls such as overusing authority, failing to listen or empathize, and using manipulative tactics. With practice and experience, you can become a more persuasive manager who can achieve business goals while building stronger relationships with your team members.

Assess your persuasion skills for free to avoid problems in the future.

Take the free persuasion skill assessment to get started toward a journey of growth.


What are persuasion skills of leadership?

The persuasion skills of a leader refer to their ability to convince others and align varying opinions in a cohesive manner to enable healthy progress for the team. Persuasion skills, such as effective communication, empathy, and active listening enable managers and leaders to create relationships and influence decisions in the workplace favorably.

Why is persuasion important for managers?

Persuasion skills are important for managers as they have to balance multiple stakeholders in the workplace. Ensuring that good decisions are passed through varied opinions and checks is difficult unless the manager is able to convey the benefits of their alternative effectively and get everyone to back their strategies for the team. In that case, team can become directionless and chaotic if the manager lacks persuasion skills.

What are good persuasion skills?

Good persuasion skills include being able to effectively communicate a message, appeal to emotions, build credibility, address concerns or objections, and provide evidence or examples.

How can a manager persuade employees?

A manager can persuade employees by establishing credibility, appealing to emotions, providing evidence, addressing their concerns, and communicating clearly. It involves building trust among the team, tapping into employees’ values and aspirations, using data and facts to support arguments with examples, listening to concerns, and using simple language.

Other Related Blogs

Top 10 Games for Negotiation Skills to Make You a Better Leader

Top 10 Games for Negotiation Skills to Make You a Better Leader Negotiation skills are essential in today’s workplace and can be honed through various methods. One fun and effective…

Top 15 ways of Improving influence and negotiation skills

Top 15 ways of Improving influence and negotiation skills As a manager, influence and negotiation skills are crucial to your success. It’s not just about getting the best deal or…

How to develop the 8 Conceptual Skills every Manager needs?

How to develop the 8 Conceptual Skills every Manager needs? It’s no secret that success in any professional field hinges on thinking critically, strategically, and creatively. That’s where conceptual skills…

10 Smart Hacks to Master Persuasion Skills for Managers

10 Smart Hacks to Master Persuasion Skills for Managers Managers have a multitude of responsibilities. From ensuring the smooth functioning of their team to driving business results, they need to…

IQ Vs EQ In The Workplace: How To Use Both Together

IQ Vs EQ In The Workplace: How To Use Both Together?

When it comes to being an effective manager, what takes the lead – your head or your heart? For most of us, titling either way is a problematic notion. For ages, leaders are picture-perfect. Cold in their manners, assertive in simple ways, and super calculative. But things have changed, too. Many experts deem emotions as a crucial part of effective leadership these days. With emotional competence featuring heavily in leadership essentials, is it time for the intelligence quotient to step back? Maybe not. Let’s figure out from the start.

What is Intelligence Quotient (IQ)?

The first player in IQ vs EQ is IQ. IQ, or Intelligence Quotient, measures a person’s intellectual abilities in relation to others. It is a standardized test score to assess cognitive intelligence, including reasoning, problem-solving skills, memory, mathematical ability, and linguistic comprehension. The concept of IQ is rooted in the idea of general intelligence or “g factor,” suggesting that various cognitive abilities are positively correlated and can be summarized by a single numerical value. In its earliest form, IQ was the ratio of a person’s mental age to their actual age. The average peer group IQ was said to be 100. Over the years, progress in research has made multiple additions to theory and testing. At present, the Stanford-Binet test is the most popular IQ test. It has become a measurement of how one performs in a mental test, from which conclusions on ability are generalized. IQ tests are often used in educational and employment settings to evaluate cognitive abilities and predict academic and job performance. However, intelligence is not a method that can yield concrete measurements. IQ scores are related to several factors, such as childhood experiences, nutrition, socioeconomic status of parents, etc.

What is Emotional Quotient (EQ)?

The second component of IQ vs EQ is EQ. The other corollary concept is EQ or emotional quotient. EQ, or Emotional Quotient, refers to a person’s ability to understand, manage, and express their own emotions, as well as their ability to understand and influence the feelings of others. Unlike IQ, which focuses on cognitive abilities, EQ emphasizes emotional intelligence and social skills. Emotional intelligence includes self-awareness, self-regulation, motivation, empathy, and social skills.  EQ is a concept that has been studied extensively over the years, and it has a lot to offer managers.The theory behind EQ is that it’s vital for managers because it helps them perceive, understand, and relate to emotions from other people. It helps them empathize with their employees and fosters an excellent work-life balance. The concept of EQ is not new; it first appeared in the 1960s. Later on, the famous book by Daniel Goleman, called Emotional Intelligence, brought the spotlight onto it. Various models have been developed to understand EQ better. EQ measurement tools are subject to heavy criticism, primarily due to the assumed co-dependence between EQ and IQ and the perceived challenges in measuring emotional ability.  You can read more about perceived gender differences in EQ here.


  • Intelligence Quotient primarily measures cognitive abilities, such as logical reasoning, problem-solving, memory, and mathematical proficiency. It focuses on intellectual capabilities.
  • IQ tests emphasize cognitive abilities and skills traditionally associated with academic success and intellectual performance.
  • While cognitive intelligence is important, especially in analytical roles, applying IQ in work settings is more specific to tasks requiring logical reasoning and problem-solving.
  • Cognitive intelligence is crucial for problem-solving and analytical tasks, having a high IQ does not necessarily correlate with effective leadership. Leadership success often requires a combination of cognitive intelligence, emotional intelligence, and other leadership-related skills.


  • Emotional Quotient, on the other hand, measures emotional intelligence. It assesses skills in understanding and managing emotions, interpersonal relationships, and social awareness.
  • EQ focuses on emotional and social abilities, and the ability to navigate and manage emotions effectively in oneself and others.
  • Emotional intelligence is crucial in work settings that involve collaboration, leadership, communication, and managing interpersonal relationships.
  • Emotional intelligence has a more direct impact on leadership effectiveness. Leaders with high EQ can build positive relationships, navigate conflicts, and inspire and motivate their teams. EQ is often seen as a critical component of successful leadership, especially in roles that require interpersonal skills and collaboration.
From judging success from IQ to acknowledging the importance of EQ in fulfilling leadership roles, the world has indeed come a long way. But here’s the thing – that’s not all. Intelligence has many aspects. While some definitions fixate on the two we are discussing, many studies have outlined eight areas of intelligence that an individual can distinctly work on. Some other critical areas of intelligence that are vital for managers include:

Cultural Intelligence (CQ)

Cultural intelligence refers to the ability to work effectively in diverse cultural settings. In a globalized workplace, managers with high cultural intelligence can navigate and understand different cultural norms, communicate effectively across cultures, and lead various teams.

Social Intelligence (SQ)

Social intelligence involves understanding social situations, building and maintaining relationships, and navigating social dynamics effectively. Managers with high social intelligence can create positive work environments, resolve conflicts, and lead teams with empathy and interpersonal skills.

Adaptability Quotient (AQ)

Adaptability Quotient reflects your ability to adapt to change and uncertainty. In rapidly evolving work environments, managers must be adaptable, open to change, and able to lead teams through transitions and transformations.

Which is More Important in The Workplace: Emotional Intelligence or Intellectual Intelligence?

IQ vs. EQ is an old hot topic. The debate about the supremacy of IQ or EQ is long and tedious. EQ (emotional intelligence) and IQ (intelligence quotient) are two essential skills managers need. While IQ is critical for problem-solving, EQ is vital to managing a team effectively. A high IQ is a testament to a manager’s nuanced critical thinking and cognitive ability, sure to help them magnificently in their role. But, it predicts only about 25% of your success. Meanwhile, dealing with a large number of people requires one to have the ability to perceive, understand, and effectively use emotions to get their job done. In essence, it is not an either-or question. Having both qualities allows managers to think critically and solve problems quickly. In addition, EQ can help managers better understand their employees and how they are feeling. This enables them to develop constructive and supportive relationships with their team members. They can see the big picture and often have a balanced perspective on issues. This makes them better mentors, communicators, and team players. Now let us understand how the match of IQ vs. EQ helps in the office setting.

IQ and EQ are Complementary Forces at Work

The need for a particular skill may be higher or lower in different job roles, but both remain crucial nonetheless. In a senior software development role, you might feel that your intelligence in logical matters comes to use much more than emotional skills. On the flip side, human resource managers must continuously utilize their emotional competence to understand people better to help the organization and the individuals. Yet, both these people need the other skill too! The software developer has to collaborate with other engineers who come from different backgrounds and may not be able to understand their ways of work in the first instant. Meanwhile, the human resources manager has to work with extensive data to filter out the best candidates to recruit for a crucial role in their company. The role played by either IQ or EQ may not be clear-cut or visible easily. Nonetheless, both always add value to our work and experiences.

7 Ways to Boost Your IQ and EQ at Work

Balancing IQ and EQ is crucial for effective leadership and success in the workplace. Here are seven tips to help managers get the best of both IQ and EQ:

Understand the Difference

Recognize that IQ represents cognitive abilities, such as problem-solving and analytical skills, while EQ refers to emotional awareness, empathy, and relationship management. Understand that both are valuable and necessary qualities in a well-rounded manager.

Develop Self-Awareness

Cultivate self-awareness by regularly reflecting on your emotions, reactions, and thought processes. Understand how your emotions affect your decision-making and interactions with others. It will help you create a place to understand others’ emotions and empathize with them better. 

Strengthen Communication Skills

Enhance your EQ by improving your communication skills. Express yourself clearly and empathetically, and encourage open and transparent communication within the team. Use your EQ to listen to your team members actively. Show genuine interest in their perspectives, concerns, and feedback. Active listening fosters better understanding and trust.

Strategic Decision-Making

Utilize your IQ for strategic decision-making. Analyze data, assess risks, and make informed choices that align with the organization’s goals. Balance this with EQ by considering the impact on people and relationships. Ensure your intellectual analysis aligns with your ethical values, demonstrating integrity and promoting a positive work culture.

Cultivate Emotional Regulation

Develop the ability to manage emotions, especially during challenging situations. Emotional regulation prevents impulsive reactions and helps you handle stress effectively. In turn, effective handling of stress ensures that your mind is free to think critically on the areas that matter to your growth. 

Continuous Learning

Apply your IQ to acquire new knowledge and skills that benefit your role. Use your EQ to recognize your limitations, seek help, and learn from your mistakes. Continuous learning and application are the best to keep practicing and learning more about yourself in all aspects – the head or the heart. 

Be Open to Help

In the end, remember that we do have our limitations. As managers, it is often challenging to ensure that we are running on a properly optimized schedule to take care of everything. While you can focus on personal areas like maintaining healthy routines and destressing, remain open to seeking help when needed. Professionals such as executive coaches, leadership mentors within your organization, and tools like Risely can help you connect with yourself and make the most of your latent skills. 


The debate between intelligence quotient (IQ) and emotional quotient (EQ) is an age-old one that has yet to be resolved. While both abilities are essential for managers, the intelligence quotient is the key to successful managerial performance. However, emotional quotient is often seen as a critical ability for understanding and managing people, leading to even higher team performance. This blog has outlined the importance of both EQ and IQ in leadership. Simply, we would understand that there is no clear victor in IQ vs. EQ. So, which one is more important for managers? That’s for you to decide!

Practice active listening to build emotional connections with your team.

Download the free active listening toolkit to learn active listening through sample frameworks and helpful self-assessments.


Which is more important in the workplace emotional intelligence or intellectual intelligence?

Effective management is a function of both EQ and IQ. In addition, emotional intelligence and intellectual ability both contribute in the workplace to derive results. As such, no component is solely responsible for success.

How to balance IQ and EQ for management?

Balancing IQ and EQ (Emotional intelligence) is essential for effective management. Self-awareness is critical to balancing IQ and EQ. Managers need to understand their strengths, weaknesses, emotions, and values, which can help them develop empathy and better connect with their employees.

How is EQ used in the workplace?

Managers use emotional intelligence in the workplace to solve people management challenges that can hurt team productivity. It includes having great conversations, building healthy working relationships with team members, and remaining empathetic and self-aware. All these activities help managers succeed with teams.

Other Related Blogs

Unlocking the Secrets to Exceptional Management Skills

Unlocking the Secrets to Exceptional Management Skills In the words of Jim Rohn, “The challenge of leadership is to be strong, but not rude; be kind, but not weak; be…

Manager Effectiveness: A Complete Guide for Managers in 2024

Manager Effectiveness: A Complete Guide for Managers in 2024 Manager effectiveness is everyone’s favorite buzzword. But the road to achieving it is trickier than it looks like! While manager effectiveness…

Emotional Competence: The second key pillar for Manager Effectiveness

Emotional Competence: The second key pillar for Manager Effectiveness Emotional Competence: The second key pillar for Manager Effectiveness Emotional competence in the context of managers is the ability to be…

6 Ways Managers Can Build Emotional Connections In The Workplace

6 Ways Managers Can Build Emotional Connections In The Workplace We often wonder where motivation comes from. As with all things intangible, the question is tricky and has no definite…

WOOP Goals: A Simple 4-step Journey To Success

WOOP Goals: A Simple 4-step Journey To Success

“I want to be happier and more successful in my career.” “I want to lose weight and look better.” “I want to stop procrastinating and start working on my goals.” “I want to be able to make decisions that are best for me and not others.” “I want to learn a new skill so that I can improve myself as an individual and my job prospects.” These are all great intentions, but making them into reality is much more challenging than it seems. As psychotherapist Kirsten Sandberg, life often gets in the way of our goals. The obstacles we face, whether external or internal, can derail us from our desired direction of progress. In this blog post, we will discuss the science behind WOOP (the goal-setting technique) and how you can use it to help you achieve your goals today!

What are WOOP Goals?

WOOP, or ‘Wish, Outcome, Obstacle, and Plan,’ is a positive thinking technique proven effective in setting goals. Unlike SMART goals (Specific, Measurable, Attainable, and Time-bound), WOOP focuses on inner obstacles rather than tangible goals. This method involves setting intentions at the beginning of a goal-setting session. By thinking about what you want to achieve and then thinking about obstacles that could get in the way of your goal, you can figure out how to overcome them. Once you have clearly articulated your goal and obstacles, creating a plan for achieving your goals is more effortless.

WOOP Goals in 4 Steps

WOOP is an acronym for Wish, Outcome, Obstacle, and Plan. It’s a goal-setting technique developed by Dr. Gabrielle Oettingen, a professor of psychology at New York University. The WOOP technique is based on scientific goal-setting, motivation, and visualization research. It is designed to help individuals set and achieve their goals more effectively.
Here’s how the technique for WOOP goals works:

Step 1: WISH

The first step in creating WOOP goals is to identify your wish, which is your ultimate goal. This step involves asking yourself, “What do I really want?” and determine what you most want to achieve. When completing this step, it can be helpful to consider the following questions:
  • What would make me happiest or most fulfilled?
  • What do I really care about?
  • What is the most important thing I want to achieve right now?
When identifying your wish, being as specific as possible is essential. A vague or unclear goal can make creating a concrete plan for achieving it difficult. Additionally, choosing a challenging but realistic goal is vital so you can feel a sense of accomplishment when you reach it. Check out 6 Fun goal-setting activities to help you achieve your dreams


The second step in the WOOP technique is identifying the positive outcome of achieving your goal. This step involves asking yourself, “Why do I want to achieve this goal?” and determining what will make achieving your goal worthwhile. When completing this step, it can be helpful to consider the following questions:
  • What will be the benefits of achieving my goal?
  • What positive feelings or experiences will I have when I reach my goal?
  • How will achieving my goal improve my life?
When identifying your outcome, being as specific as possible is essential. This will help you stay motivated and focused on your goal when obstacles arise. Additionally, choosing a meaningful and personally relevant outcome is vital to stay motivated to achieve it.


The third step in creating WOOP goals is to identify the obstacles that stand in your way. This step involves asking yourself, “What is preventing me from achieving my goal?” and identifying the things that might hinder your success. When completing this step, it can be helpful to consider the following questions:
  • What challenges or barriers might I face when trying to achieve my goal?
  • What are the biggest obstacles that stand in my way?
  • What could prevent me from achieving my goal?
When identifying your obstacles, being honest with yourself is essential. Identifying potential obstacles can help you prepare for them and create a plan for overcoming them. Additionally, it’s vital to be realistic about your obstacles. This will help you create a program that is both achievable and effective. Check out How To Align Goals? Understand With The effective Goal Alignment Strategies

Step 4: PLAN

The final step in the WOOP technique is to create a plan for overcoming the obstacles and achieving your goal. This step involves asking yourself, “What steps can I take to achieve my goal?” and creating a concrete plan for taking action. When completing this step, it can be helpful to consider the following questions:
  • What specific actions can I take to overcome the obstacles I’ve identified?
  • What resources do I need to achieve my goal?
  • What steps will I take to measure my progress and track my success?
When creating your plan, it’s essential to be specific and actionable. This will help you stay on track and make progress toward your goal. Additionally, flexibility and adaptability are necessary as unexpected obstacles or challenges arise. By creating a plan that is both realistic and flexible, you can increase your chances of success.

What Science Says about WOOP Goals

The science behind WOOP goals is based on research in psychology. Specifically, it is based on goal-setting, motivation, and visualization research. One of the key findings from this research is that more than simply setting a goal is needed to ensure success. Instead, it is crucial also to consider the potential obstacles that might stand in the way of achieving the goal and to create a plan for overcoming them. Another key finding is that visualization can be a powerful tool for achieving goals. By visualizing oneself overcoming obstacles and achieving the desired outcome, you can increase motivation and improve your chances of success. The WOOP goals combines these two principles by encouraging individuals to identify their Wish, Outcome, Obstacle, and Plan. By doing so, you are forced to consider both the positive and negative aspects of their goals and to create a concrete plan for overcoming obstacles and achieving success. Additionally, the WOOP goals approach encourages you to engage in mental contrasting, which involves visualizing both the positive outcomes of achieving the goal and the potential obstacles that may stand in the way. Research has shown that the WOOP goals approach can be effective in helping individuals achieve their goals. For example, a study was conducted by researchers at New York University and the University of Konstanz, which found that participants who used the WOOP approach to set and achieve goals related to unhealthy dietary behavior were more successful than those who set goals without considering potential obstacles or creating a concrete plan for overcoming them. Specifically, participants who used the WOOP goals approach were more likely to consume fewer calories and make healthier food choices. Overall, the science behind WOOP goals highlights the importance of considering both the positive and negative aspects of goal-setting and creating a concrete plan for overcoming obstacles and achieving success. Check out Drive Your Goals With Goal Pyramids: Unveiling the Path to Success for another interesting perspective on goal-setting.

5 WOOP Goals Examples for Managers

Here are five examples of WOOP goals that you can use in the workplace:

Better Communication

  1. Wish: I want to become a better communicator with my team.
  2. Outcome: If I improve my communication skills, I will build better relationships with my team and be more effective.
  3. Obstacle: I need help with public speaking and often get nervous when speaking in front of others.
  4. Plan: I will sign up for a public speaking course, practice giving presentations to small groups, and seek feedback from my colleagues to improve my communication skills.

Increase in productivity

  1. Wish: I want to increase my productivity and get more done in less time.
  2. Outcome: If I become more productive, I can take on more responsibilities and achieve better results in my work.
  3. Obstacle: I get easily distracted by social media and other non-work-related tasks.
  4. Plan: I will create a daily to-do list, prioritize my tasks based on importance, and use time-blocking techniques to minimize distractions and stay focused.

Improved leadership

  1. Wish: I want to improve my leadership skills and become a better manager.
  2. Outcome: If I become a better leader, I can motivate and inspire my team and achieve better results for the organization.
  3. Obstacle: I need help delegating tasks and often feel I need to do everything myself.
  4. Plan: I will identify tasks that can be assigned to others, communicate my expectations clearly, and provide support and feedback to my team to help them succeed.

Better work-life balance

  1. Wish: I want to improve my work-life balance and avoid burnout.
  2. Outcome: If I achieve a better work-life balance, I will be happier and more productive at work and home.
  3. Obstacle: I often feel guilty for taking time off or setting boundaries with my work.
  4. Plan: I will schedule regular breaks throughout the day, set realistic goals and expectations, and clearly communicate my boundaries with my colleagues and manager.

Learning new skill

  1. Wish: I want to develop a new skill that will help me advance in my career.
  2. Outcome: If I learn a new skill, I can take on new challenges and opportunities in my work.
  3. Obstacle: I need more time to learn a new skill outside my work hours.
  4. Plan: I will identify resources for learning the new skill, such as online courses or workshops, and schedule weekly time to build my knowledge and expertise in this area. I will also seek feedback and support from my colleagues and manager to help me stay on track and achieve my goals.
Want more? Check out our detailed guide to goal-setting techniques for managers: Top 9 goal-setting frameworks


In conclusion, the WOOP goals method provides a simple yet effective framework for achieving your goals. By breaking them down into manageable steps and addressing potential obstacles, you can increase motivation, improve decision-making, and ultimately lead a more fulfilled life. By practicing the WOOP goals regularly, you can cultivate a mindset that empowers you to turn your wishes into tangible outcomes. Remember to keep your goals realistic and remain flexible in your approach. With the WOOP method, you have a powerful tool to help you achieve your aspirations and reach your full potential.

Test the effectiveness of your goal-setting skills for free

Take the free goal-setting assessment by managers that helps managers unlock their true potential.


What is the difference between WOOP and SMART goals?

WOOP (Wish, Outcome, Obstacle, Plan) is a goal-setting strategy that emphasizes identifying and addressing potential obstacles. SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals focus on making goals specific and measurable. While SMART focuses on criteria for effective goals, WOOP considers obstacles and planning more deeply.

When to use WOOP goal setting?

WOOP goal setting is useful when you want to not only define specific and measurable goals (like SMART) but also identify potential obstacles and create actionable plans to overcome them, enhancing goal achievement.

Other Related Blogs

Are you on track to meet your Q1 goals?

Are you on track to meet your Q1 goals? We are in the middle of the first quarter of 2024. Seems hard to believe. It surely is! ⏰ Time has…

5 Secrets Of Solid Goal Setting At Work You Can’t Miss

5 Secrets Of Solid Goal Setting At Work You Can’t Miss “I don’t focus on what I’m up against. I focus on my goals and I try to ignore the…

Understanding the world of Goal Setting Coach to reach new heights

Understanding the world of Goal Setting Coach to reach new heights Setting and achieving goals is essential for personal and organizational success in today’s fast-paced and competitive work environment. However,…

Manager’s Guide to Collaborative Goal-setting (with examples)

Manager’s Guide to Collaborative Goal-setting (with examples) Collaborative goal-setting is an essential process that enables teams to work together towards a common objective. It involves creating shared goals that align…

7 Ways to Handle an Employee Playing the Victim Card

7 Ways to Handle an Employee Playing the Victim Card

Conflicts are part and parcel of working with teams. A slight amount of healthy competition even adds to the spirits. However, conflict management can quickly become tedious for managers, especially when dealing with employees who always insist on playing the victim card or victim mentality. So you’ve got an employee who seems to be taking pleasure in using these tactics – always blaming others for their situation, refusing to take ownership of their actions, and constantly seeking sympathy from their colleagues. Knowing how to deal with this type of employee can be challenging as a manager. It may not be easy, but you must make an effort to put an end to this cycle of victimhood.

What is the victim card?

It can be tough being on a team, and sometimes the tension can get too much. That’s when team members resort to playing the victim mentality. It usually refers to a strategy to present themselves as victims in every circumstance and give up responsibility. It’s a strategy used to gain sympathy and attention or to get their way. Sometimes, people use it to justify toxic behavior aimed at others. Manipulators often resort to victimhood to avoid facing the blame for their actions. Playing the victim card is often adopted by people who lack personal accountability and prefer an excellent social perception over honesty. It can be hard to deal with when a team member is always playing the victim card. However, it’s essential to understand when it is being used and take appropriate action. For example, when someone is not taking responsibility for their actions or refusing to listen to others. When you catch someone using the victim mentality, providing them with constructive feedback can be helpful. This will help them understand that their behavior is unacceptable and must change. Sometimes, a team member may not know they’ve adopted a victim mentality. They may not recognize that they are behaving this way because, subconsciously or not, it works for them. It allows them to distance themselves from the conflict and maintain control. In other words, the victim mentality is a deliberate strategy. In this case, it may be helpful to talk to them about the issue to help them understand and change their behavior. Before diving deep into resolution, we will first see how the behavior impacts the environment.

What are the effects of using the victim card?

The victim mindset of an employee has several adverse effects on the team environment.

Increased stress among employees

First, it can cause tension and resentment. This is because it creates an imbalance in power between the player using the card and those around them. It also makes people feel like they’re constantly being put down or have to fight for everything. In addition, the victim mentality can lead to a lot of stress among the other team members as they have to constantly remain on toes for casual interactions. Read more: 20 Ways on How to Help Employees Manage Stress

Productivity reduces

Studies have shown that people with the victim mindset tend to be less productive in their personal and professional lives. This is because it’s hard to take constructive criticism, and when people are constantly being put down, it becomes difficult for them to improve their performance. Due to these effects, teams that rely heavily on the victim mentality often struggle with high turnover or morale problems.

Harms Team Morale

Using the victim card can reduce team productivity. It removes focus from the task at hand and, instead, forces people to use their energy in unproductive areas. This often leads to negative interactions and low levels of cooperation. The victim card can harm team morale. If used consistently, the victim mentality will eventually wear down everyone on the team.

Desensitizes people toward others

Additionally, someone adopting the victim mindset at work often leads to desensitization – meaning that team members gradually become less sensitive to other people’s feelings and needs. It is harmful as empathy and kindness are vital to fostering healthy workplace relationships that last long and form the basis of great success.

Prevents collaboration

This can make it difficult for teams to work together effectively as everyone becomes focused on their own agenda rather than collaborating towards a common goal. If people notice someone repeatedly acting like a victim, they will avoid teaming up with them. A victim mindset hampers collaboration as it does not allow collaboration with equal accountability.

Makes environment unsafe

Team members constantly taking on the role of the victim often become resentful and hostile. This is because it makes people feel defensive and out of control. It can create an unsafe environment where people don’t feel comfortable speaking up or collaborating. It will create a toxic work environment that is difficult for employees to tolerate. Ultimately, this will lead to problems within the team.

Signs that someone is playing the victim card

Here are some signs that someone is playing the victim mentality:
  • They focus on their injuries or problems without paying heed to issues that others face
  • They don’t accept mistakes and try to shift the blame on others or make excuses
  • They act entitled to special treatment or attention
  • They whine or demand sympathy
  • They refuse to take any responsibility for their actions

How to deal with someone who plays the victim at work?

It can be challenging to deal with someone who always uses the victim card, but it’s important to remember that not everyone is entitled to a positive attitude. This person is often looking for sympathy and validation, and it can be hard to deal with their behavior. Instead of responding aggressively or defensively, try to understand their mindset and offer support instead. If the situation continues to spiral out of control, consider consulting with a professional counselor. However, in the end, it’s important to remember that everyone is different, and there is no one-size-fits-all approach to dealing with someone using the victim card. So, take things step-by-step and be compassionate and understanding towards the person in question.

Avoid putting labels

While dealing with someone playing the victim card, you should avoid putting labels on them explicitly. Direct accusations can worsen the issue instead of improving it. Instead, try to keep your mind and have a collaborative approach toward them and help solve their issues.

Highlight Strengths

Help them recognize their strengths and achievements. Remind them of instances where they’ve overcome challenges successfully, reinforcing their ability to take control. Demonstrate a proactive and solution-oriented approach in your own work. Model the behavior you’d like to see in them and the team as a whole.

Do not get attached

When helping someone overcome their issue, it is essential to maintain a healthy boundary for your well-being. Otherwise, you are vulnerable to being sucked into their problems and becoming a part of their toxic system. Therefore, take care to listen and offer empathy without getting involved. Moreover, take note not to fall into their manipulative tactics.

Try to break the cycle

The victim card works in a cycle that feeds itself. Trying to break it with a knee-jerk reaction will harm your relationship with the person. It would be best if you tried to intervene in the cycle gently. Blaming them straight away will not work. You might have to begin with small questions that lead them to analyze the situation and nudge them to reach acceptance.

Protect yourself

Spending a great deal of time with someone who is always playing the victim mentality is sure to take a toll on you as well. Consequently, it would be best if you took care to establish some boundaries to protect yourself from their negative influence. Read here to learn how to spot and avoid toxic people in the workplace. Putting some distance between you and them and limiting your time around them is essential for you. It would help if you always prioritized self-care.

Focus on Solutions

Encourage them to shift their focus from dwelling on problems to seeking solutions. Shift their attention toward team goals and shared responsibilities. Emphasize how their contributions fit into the bigger picture and the positive impact they can have. Offer to collaborate on finding practical ways to address the challenges they face. One of the ways to do so can be feedback on their behavior without criticizing or blaming. Frame it as a way to help them grow and improve their interactions with colleagues.

Support good behavior

Lastly, and most importantly, you can help someone overcome victim mentality if they have realized that they are frequently using the victim mentality. Supporting someone through change can be an arduous task, especially when it can create personal psychological repercussions. Still, you can make efforts to listen to them without judging and offer commitment through mild but valuable suggestions. Your perspective can be instrumental to their recovery. Continue reading here to learn more about dealing with difficult people at work.


It can be tough to manage when someone on your team always seems to be playing the victim card. Firstly, it’s essential to understand what the victim card or victim mentality is. Further, you have to realize that this can have many adverse effects, including weakening morale and creating division within the team. Fortunately, there are a few things that you can do to deal with someone using the victim card, which the blog has listed. Keep visiting us for more insights on management and leadership! 

Overcome challenges within the team with our free conflict management toolkit

A handy guide for managers to steer their teams smoothly through hurdles

Victim Mentality at Work FAQs

How does playing the victim card affect the work culture?

If a team member frequently plays the victim card at work, it negatively impacts the team. Building relationships is harder in such a scenario. The work environment becomes toxic, resulting in employees losing interest.

What are the signs of a victim mentality?

A few signs of a victim mentality are:
– Blaming others
– Helplessness
– Negative outlook
– Resentment
– Inaction
– Lack of accountability

What is the difference between victim mentality and actual victim?

An actual victim has the concerns that they are mentioning. On the other hand, people with a victim mentality live under the false belief that they are the victim in every situation. Resultantly, they have learned helplessness and a negative outlook on issues.

What creates a victim mentality at work?

A victim mentality at work arises out of unhealthy coping mechanisms. People with a victim mentality are generally trying to avoid feelings of guilt associated with accepting blame and confronting negative situations.

Other Related Blogs

5 Secrets To Conflict Resolution At Work For Managers

5 Secrets To Conflict Resolution At Work For Managers Conflict is all too common. We often encounter this ever-present demon in our workplaces, too. The trouble is manifold for managers…

Top 5 ways for Leadership Training Emotional Intelligence

Top 5 ways for Leadership Training Emotional Intelligence The most effective leaders are not just intelligent but are emotionally intelligent. Emotional Intelligence (EI) training can enhance leadership skills because it…

Be a Star Sales Manager: Top 6 Skills needed and ways to enhance them

Be a Star Sales Manager: Top 6 Skills needed and ways to enhance them Behind every successful sales team, there is an exceptional sales manager. A sales manager is critical…

Top 15 Tips for Effective Conflict Mediation at Work

Top 15 Tips for Effective Conflict Mediation at Work As a manager or leader, you might be familiar with the conflicts that arise in the workplace. It’s not always easy…

Problem Solving 101 for Managers: 5 Essential Skills and Tips

Problem Solving 101 for Managers: 5 Essential Skills and Tips

As a manager, you’re expected to be a problem solver. But what does it mean to be one? Problem solving is identifying and solving problems by applying critical thinking, creativity, communication, and analytical skills. It’s an essential skill for managers because it helps them make informed decisions that can impact their team’s productivity and the company’s bottom line. In this blog post, we’ll cover the five essential skills for effective problem solving that every manager should have. We’ll also discuss tips for successful problem solving, using case studies of successful problem-solving in the business world as examples. Lastly, we’ll explore ways in which you can develop your problem-solving skills and mindset as a manager through collaborative problem-solving techniques and practicing computational thinking. Let’s dive in!

Understanding Problem Solving

Problem-solving is an essential skill for managers. The first step in effective problem-solving is clearly defining the problem and identifying the root cause. Next, encouraging a collaborative approach among team members can provide greater insight into the issue at hand. Data-driven analysis can help make informed decisions while experimenting with different solutions can reveal the best. Finally, evaluating the effectiveness of other solutions will help determine which is most effective.
Implementing a continuous improvement process can prevent similar problems from recurring in the future. It can be achieved by developing standard operating procedures, training employees to handle similar problems, and monitoring their effectiveness. By following these essential skills and tips, managers can improve their problem solving abilities, resulting in a more efficient and effective resolution of issues within their workplace.

What is problem solving for managers?

Problem solving, an essential skill for managers, is the process of finding a solution to a problem or challenge. It involves identifying the problem, gathering and analyzing information, generating possible solutions, evaluating those solutions, and implementing the best one. Effective problem solving requires critical thinking skills and the ability to think creatively. Check out “How do critical thinking and problem-solving skills help managers succeed?“ Managers who are skilled in problem solving are better equipped to handle challenges and find solutions that benefit their organization. By developing these essential skills, managers can improve their ability to analyze complex situations, make informed decisions, and achieve positive outcomes for their team and organization.

The Importance of Problem Solving for Managers

For managers in any industry, problem solving is a critical skill that can make or break their success. Effective problem solving requires identifying the root cause of an issue and developing a plan to address it. To be successful, managers need to be able to analyze data, think critically, and make informed decisions when solving problems. Managers with strong problem-solving skills are better equipped to handle unexpected challenges, resolve conflicts, and make sound strategic decisions that benefit their organization. They can also help create a proactive problem-solving culture within their teams, encouraging employees to work together to find solutions and continuously improve processes. Ultimately, solving problems effectively is critical for success in any management role, as it allows managers to navigate complex situations and deliver results even in challenging circumstances. The importance of problem solving for managers cannot be overstated. By addressing issues head-on and finding effective solutions, managers can improve productivity, reduce costs, and ultimately contribute to the success of their organization.

The 5 Essential Skills for Effective Problem Solving

Effective problem-solving skills are essential for managers. The ability to analyze situations objectively, think creatively, communicate effectively, make informed decisions, and adapt to changes is crucial to tackling problems successfully. Critical thinking skills enable you to evaluate a situation objectively and arrive at an accurate assessment of the problem. Creativity helps find unique solutions that may not be apparent through traditional methods. Effective communication skills are vital when collaborating with colleagues and stakeholders, while strong decision-making skills allow you to make informed choices based on available data. Finally, being adaptable and flexible is also essential when facing unexpected challenges or changes in plans. Developing these five essential skills will enable you to solve problems effectively and grow as a manager.

Analytical Thinking

Strong problem solving requires essential skills that enable managers to identify and resolve complex issues. The first skill is analytical thinking, which involves breaking down complex problems into smaller, more manageable parts. This process includes gathering and analyzing data, identifying patterns, and making logical connections between seemingly unrelated pieces of information. Analytical thinking enables effective problem solvers to identify the root cause of a problem and develop solutions that address it at its core. Other essential skills for problem solving include creativity, communication, collaboration, and adaptability. Developing these essential skills can help managers become more effective problem solvers and decision makers in their organization. By honing these skills, they can easily navigate complex situations and find innovative solutions to the most challenging problems. Check out “Critical Thinking vs Analytical Thinking: What’s the Difference?

Communication Skills

Communication is one of the five essential skills for effective problem-solving as a manager. Good communication skills are foundational to successful problem-solving, and managers must be able to articulate problems clearly, listen actively to feedback and suggestions, and communicate solutions effectively. Additionally, strong communication skills involve negotiating and compromising when necessary. Managers should also adapt their communication style depending on the audience and situation. Regularly checking in with team members and providing feedback can also help improve communication and problem-solving skills. Overall, cultivating strong communication skills is crucial for managers looking to excel at problem-solving in the workplace.

Emotional Intelligence

One of the essential skills for effective problem solving is emotional intelligence. Emotional intelligence is the ability to recognize and manage your own emotions, as well as the emotions of others. Managers with high emotional intelligence can navigate difficult situations with empathy, tact, and diplomacy. Emotional intelligence allows managers to connect with their team members deeper, build trust and rapport, and create a positive work environment. To improve your emotional intelligence, develop self-awareness, self-regulation, social awareness, and relationship management skills. Incorporating emotional intelligence into your problem-solving approach will help you to create more successful outcomes and build stronger relationships with your team members.

Creative Thinking

The fourth essential skill for effective problem solving is creative thinking. It involves thinking outside the box and generating new ideas and solutions to problems. To foster creative thinking, managers should encourage brainstorming sessions with their team and approach problems from different angles, such as considering potential future scenarios or looking at them from a customer’s perspective. By cultivating a mindset of creative thinking, managers can lead their teams to innovative solutions that may not have been considered otherwise. This skill is particularly important in today’s rapidly changing business environment, where new challenges are constantly emerging and traditional solutions may no longer be effective. Managers can help their organizations stay ahead of the curve and thrive in a competitive marketplace by embracing a creative approach to problem solving at work.

Adaptability and Flexibility

Adaptability and flexibility are fundamental skills for managers in problem-solving, enabling them to adjust their approach as needed and find alternative solutions when unexpected challenges strike. By being adaptable, they can better navigate any changes or obstacles that arise during the problem-solving process. It also helps managers stay calm under pressure, which is essential for making good decisions in challenging situations.

Tips for Successful Problem Solving

Successful problem-solving is an essential skill for managers. To solve a problem, you must first identify and define the problem clearly to ensure that you are addressing the actual issue. Gathering relevant data and information helps in making informed decisions. Next, consider different perspectives and brainstorm potential solutions – this can be done with a team or individually. After identifying several possible solutions, evaluate the pros and cons of each key to determine the best course of action. Finally, assess each decision’s impact on the business or organization and think of long-term consequences. Once you have chosen a solution, it’s time to implement it. Monitor its effectiveness carefully, making adjustments as necessary until you see positive results. This process may require flexibility and patience but is essential for successful workplace problem-solving.

Brainstorm Possible Solutions

When it comes to successful problem solving, taking a systematic approach is key. One essential step in the process is brainstorming possible solutions. During this stage, it’s important to encourage creativity and open-mindedness and consider all potential solutions – even those that may seem unconventional or unlikely to work. Brainstorming also helps managers incorporate suggestions and ideas from their teams. Once you have a list of potential solutions, evaluating each based on feasibility, potential outcomes, and impact on stakeholders is important. This evaluation process can help you determine which solution is the best fit for your particular situation. By taking a comprehensive approach to problem solving, you can increase your chances of finding a practical solution that meets everyone’s needs.

Evaluate and Choose the Best Solution

When it comes to successful problem solving, managers should keep a few key tips and techniques in mind. One essential skill is the ability to evaluate and choose the best solution. It’s vital to assess each solution objectively and choose the one that best addresses the problem. To do so, managers should define criteria against which the ideas can be evaluated. Asking questions and presenting alternative case scenarios are also important before finalizing the action plan. Consider potential risks and benefits before making a final decision. It’s also important to be flexible and prepared to adjust your chosen solution based on new information or unforeseen challenges that may arise. By using these tips and techniques, managers can improve their problem solving skills and better navigate complex challenges in the workplace.

Monitor the Progress of Implemented Solutions

One of the most important tips for successful problem solving is implementing the solution and monitoring its progress. Implementing the solution involves putting the plan into action and ensuring that everyone involved understands their role. Communicating clearly during this phase is essential to avoid misunderstandings and ensure everyone stays on track. Monitoring progress helps ensure that the solution works as intended and any necessary adjustments can be made quickly. Effective communication remains key during this phase, allowing any issues or concerns to be addressed promptly. Regular check-ins can also help maintain momentum and keep everyone accountable for their role in the problem-solving process. Overall, implementing the solution and monitoring progress are crucial steps towards achieving a successful outcome in problem solving.

Learn from the Outcome and Make Adjustments

After implementing and monitoring the solution, evaluating and learning from the outcome is important. Did the solution achieve the desired result? Were there any unexpected consequences or benefits? By asking these questions and gathering feedback, managers can identify areas for improvement and make necessary adjustments for future problem-solving endeavors. Celebrating successes and acknowledging those who contributed to the solution is also essential. Recognizing achievements can boost morale and encourage team members to continue using their problem-solving skills in the future. Remember, problem solving is an ongoing process that requires continuous learning and adaptation. By utilizing these skills and strategies, managers can become more effective at problem solving and lead their teams to success. It’s important to remember that problem-solving is an ongoing process and that being open to learning from past experiences is key to continued improvement.

Case Studies of Successful Problem Solving in the Business World

The ability to solve problems is a crucial skill for any manager. Learning from real-world success stories is one of the best ways to improve these skills. Across various industries, teams have developed innovative solutions to their problems. However, they all have one thing in common: they identify the root cause of their problem before developing a solution. Collaboration is another key element in successful problem-solving. By involving team members, you can gain different perspectives and ideas that might not have come up otherwise. Creativity and thinking outside the box are also essential when developing solutions. Once an answer has been implemented, it’s important to evaluate its effectiveness regularly and make adjustments as necessary. Problem-solving is an ongoing process that requires continuous improvement and adaptation to achieve lasting success.

How Amazon used problem-solving Skills to Launch its Amazon Go Stores

One notable case study of successful business problem-solving is how Amazon used its problem-solving skills to launch its Amazon Go stores. The goal was to address the issue of long checkout lines and waiting times. The solution involved using technology such as sensors, cameras, and machine learning algorithms to allow customers to simply walk in, grab what they need, and leave without stopping at a checkout. It required a collaborative effort from teams across the company to design and implement the technology. Effective problem solving involves identifying the root cause of the problem, generating multiple solutions, evaluating them based on their feasibility and impact, and implementing the best solution. By focusing on customer needs and leveraging innovative technology, Amazon created a unique shopping experience that other retailers have since replicated. It shows that effective problem-solving skills can benefit individual businesses and drive innovation within entire industries.

The importance of problem-solving in the growth of Zoom

Zoom is one of the most successful video conferencing platforms today, and its growth can be attributed to its problem-solving skills. When faced with the challenge of providing a reliable and user-friendly platform for remote meetings, Zoom focused on improving the user experience by simplifying the interface and eliminating common issues like call drops and low-quality video. Zoom also prioritized security by implementing end-to-end encryption and other measures to protect user data. This dedication to problem-solving has helped Zoom become a go-to platform for businesses, schools, and individuals worldwide. In addition, zoom’s founder, Eric Yuan, recognized the importance of customer feedback and used it to improve the product quickly. This problem-solving focus helped Zoom become a leader in the industry.

Developing Your Problem-Solving Skills and Mindset as a Manager

As a manager, developing solid problem-solving skills is essential. It starts with identifying the root cause of the issue and using data and analysis to make informed decisions. Encourage team members to collaborate and brainstorm, as their perspectives can lead to new insights and solutions. Don’t be afraid to take calculated risks and try new approaches. Keep in mind that not all solutions will work the first time around, so practice resilience and adaptability in the face of challenges. By developing your problem-solving mindset and utilizing these essential skills, you can become a more effective manager who can handle any obstacle that comes your way.

The Power of Collaborative Problem Solving

Developing your problem-solving skills and mindset is essential for success as a manager. One effective approach to problem-solving is collaborative problem-solving, which involves working with others to identify and solve problems. Managers who use this approach promote creativity, innovation, and better decision-making and can also improve employee engagement and productivity. Managers can develop collaborative problem-solving skills by practicing active listening and empathy and facilitating group discussions. In addition, by encouraging employees to work together to solve problems, managers can foster a culture of teamwork and mutual support. Ultimately, this approach leads to more effective solutions and positive outcomes for the team.

Practicing Computational Thinking for Better Problem Solving

Another approach that can help managers solve problems better is computational thinking, which involves breaking down complex problems into smaller, more manageable parts. It can help to identify the root cause of a problem and develop practical solutions. Effective problem-solving also requires strong communication skills to gather information and collaborate with others. Managers should be open-minded and willing to consider multiple perspectives when approaching a problem. Continuous learning and experimentation can also help refine problem-solving skills over time.

Test your problem-solving skills

By practicing computational thinking, maintaining strong communication skills, being open-minded, and embracing continuous learning, managers can develop their problem-solving skills and mindset to tackle any challenge that comes their way successfully. Managers can also test their problem-solving skills with Risely’s free problem-solving skill assessment to get detailed insights into their abilities.


In conclusion, effective problem-solving skills are essential for any manager to navigate the complexities of the business world. With the right mindset and tools, managers can develop a solution-oriented approach that benefits their team and organization. Remember to gather information, brainstorm solutions, evaluate and choose the best option, implement it, and monitor its progress. Then, learn from each outcome and make adjustments as necessary. To further develop your skills in problem-solving, explore case studies of successful businesses such as Amazon and Zoom or collaborate with team members to practice computational thinking approaches.

Ready to take your problem-solving skills to the next level?

Download our free toolkit on developing effective problem-solving skills for managers to get started today!

What are strong problem solving skills?

Strong problem solving skills denote the abilities of professionals which help them overcome unforeseen challenges with speed and efficiency. A few examples of skills that aid solid problem solving are:
– Analytical thinking
– Informed decision-making
– Critical thinking and analysis of problems
– Adaptability to consider multiple perspectives

What are problem-solving skills of leaders?

Problem solving skills of leaders refer to their ability to resolve the challenges that strike their team and hamper their flow of work. Leaders who are effective problem solvers can ensure that their teams are able to overcome unexpected changes by adapting to the circumstances and creating innovative solutions. These leaders are marked by their efficient analytical skills and out-of-the-box approach to situations.

Why problem-solving is important for managers?

Problem solving is important for managers as they are required to make decisions on behalf of their teams and solve challenges. Managers with strong problem solving skills are able to:
– Adapt to changing environments
– Create innovative strategies and solutions for the team
– Analyze situations and people effectively
– Critically weigh options and evaluate results

Other Related Blogs

Top 15 Tips for Effective Conflict Mediation at Work

Top 15 Tips for Effective Conflict Mediation at Work As a manager or leader, you might be familiar with the conflicts that arise in the workplace. It’s not always easy…

Top 10 Games for Negotiation Skills to Make You a Better Leader

Top 10 Games for Negotiation Skills to Make You a Better Leader Negotiation skills are essential in today’s workplace and can be honed through various methods. One fun and effective…

Manager Effectiveness: A Complete Guide for Managers in 2024

Manager Effectiveness: A Complete Guide for Managers in 2024 Manager effectiveness is everyone’s favorite buzzword. But the road to achieving it is trickier than it looks like! While manager effectiveness…

5 Proven Ways Managers can Build Collaboration in a Team

5 Proven Ways Managers can Build Collaboration in a Team In today’s fast-paced world, team collaboration is the key to success. But, not all workplaces are conducive to collaborative teams.…

How to Handle Defensive Behavior in the Workplace? 7 Tips for Managers

How to Handle Defensive Behavior in the Workplace? 7 Tips for Managers

All of us have experienced defensiveness at some point in our lives. Whether we’re feeling overwhelmed or insulted, defensive behavior is simply how our brain reacts in difficult situations. But while defensive behavior in the workplace can be frustrating for employees and managers alike, it’s not always easy to deal with. That’s where these tips come in – helping you understand why people act defensively, providing ideas on how to identify defensive behavior, and providing steps for effectively managing defensiveness. So whether you’re a manager trying to prevent defensiveness from turning into conflict, or an employee looking for ways to handle difficult conversations without acting defensively, let this blog help!

What does Defensive Behavior in the Workplace look like?

When employees exhibit defensive behavior, it can be difficult for managers to handle the situation effectively. Defining defensive behavior can be tricky, but it’s essential to do so in order to understand the different methods of defense better. In addition, defensive behavior can also be classified according to its purpose. The main reasons for defensive behavior among employees are emotions, tenure, power, prestige, and self-preservation. Understanding why employees act defensively is key in managing the situation effectively. Emotions can range from slight irritation to deep resentment. Knowing what triggers an employee’s defensiveness is essential in understanding the patterns of defensive behavior, which can help managers address the issue more effectively. Additionally, setting boundaries and clear expectations will help prevent the development of defensive behavior in the first place. It’s important to remember that defining defensive behavior is difficult, but it’s necessary to manage it effectively. Let’s look at some common examples of defensive behavior in the workplace that we get to see.

Examples of Defensive Behavior in the Workplace

  • Blaming others: When a mistake is made or a project fails, some people may immediately look for someone else to blame rather than taking responsibility for their own actions.
  • Refusing to accept feedback: When someone offers constructive criticism or feedback, defensive individuals may become defensive and dismissive, instead of considering the feedback and making changes.
  • Avoiding responsibility: Some individuals may avoid taking on new tasks or responsibilities out of fear of failure or making mistakes.
  • Making excuses: Defensive behavior may involve making excuses for one’s own actions or lack of action, rather than taking ownership and finding solutions.
  • Being closed-minded: Defensive individuals may be resistant to new ideas, perspectives, or feedback, choosing instead to stick to their own ways of thinking.
  • Being overly critical of others: Some people may deflect attention away from their own shortcomings by being overly critical of others or finding fault with their colleagues’ work.
  • Being defensive in communication: People may get defensive in communication, which involves being dismissive, using confrontational language, interrupting, or taking things personally.

Types of Defensive Behavior at Work

The world of work can be challenging, and employees can get defensive in various ways. It is your responsibility as a manager to create a productive work environment by being proactive and understanding how your employees can defend themselves. There are five types of defensive behavior:
  • Projection: Employees may project their own problems or emotions onto others in order to avoid being held accountable. Employees may ascribe negative qualities to someone else for them to feel better about a situation. They can often do this out of habit or because it’s easier than admitting fault. For example, Ruby often arrives late to the office and, when questioned by her managers about her regular lateness. Instead of acknowledging her mistake, she points out that other team members are also late at work. By blaming others, she shifts the focus on others without taking responsibility for her actions.
  • Intellectualization: Employees may try to rationalize or explain their behavior to avoid taking responsibility. They may devise elaborate excuses for why they did something wrong or how someone else is responsible. It can be a way of trying to hide from accountability and escape punishment. For example, Sarah, a team member, makes a mistake on an important project, which leads to a delay in the delivery of the project. To avoid responsibility for her mistake, she made up an explanation of how the instructions for the project weren’t clear and precise, which led to the delay.
  • Denial: Employees may refuse to accept responsibility for their actions, even when proof exists that they are at fault. They may claim that nothing happened or that the other person exaggerates the situation. Denial can be a way of defending oneself from guilt, embarrassment, and shame. For example, Linda forgets to forward an important message to her team member, and later, when asked about it, Linda blames it on the other person whom she swears to have conveyed the message to. She insists that she forwarded the info, denying responsibility for her action.
  • Idealization: Employees may idealize or exaggerate their own abilities and positive qualities to feel better about themselves. They may see themselves as perfect, even when they don’t meet those standards. This can lead them to take credit for things that are rightfully someone else’s responsibility, or it can cause them to overlook negative behaviors on their behalf. For example, John, who is part of a team project, consistently presents himself as the project’s sole driving force, taking credit for the entire project’s success. In reality, it was a collective effort. John’s idealization of his role overshadows the contributions of his colleagues.
  • Blame allocation: Employees may try to shift the blame onto someone else to avoid taking responsibility for their actions. They may say that the other person is at fault, or they may assign different levels of responsibility based on who is present and whom they are trying to protect. This can create confusion, conflict, and frustration among coworkers. For example, Suppose a critical part of a project fails, and several team members are involved. Rather than acknowledging his role in the failure, Mark tries to shift the blame onto his colleague by highlighting her involvement in that part. He aims to protect his image and assigns a disproportionate responsibility to her.
Each affects the individual’s emotional state and ability to function in the workplace. These five types of defensive behavior are not mutually exclusive – an employee might exhibit some combination of them in different situations. At times, they might be playing the victim card to get out of the situation. You can read more about dealing with an employee always playing the victim card here. Managers need to be aware of these behaviors, so they can address them effectively before they get out of hand. If you’re ever struggling to manage defensive behavior in the workplace, these five proven tips will help you out.

Why Do People Have Defensive Behavior At Work?

There are times when people act defensively in the workplace – and there’s nothing wrong with that. People may have defensive behavior in the workplace because of insecurity or anxiety. Some factors contributing to this behavior include stress, working in a pressure-filled environment, and unfair treatment at work. Some people use defensive behavior as a coping mechanism. By taking charge and asserting themselves, they can feel better about themselves. In turn, this may help them to remain calm and productive in stressful situations. Others may see defending themselves as their job – even if it means frequently coming across as arrogant or entitled. At times, defensive behavior is a symptom of narcissism. Whatever the reason behind it, defensive behavior can negatively affect both the individual and their team members. When employees avoid taking ownership of their actions or behaving aggressively towards others, things start to break down quickly. This often leads to tension and conflict among coworkers, which is counterproductive in terms of both work productivity and morale. Read more: 5 Ways To Master Emotional Management At Work For Managers

How Does Defensiveness at Work Harm The Environment?

Defensiveness in the workplace can be frustrating and counterproductive. It can have a detrimental impact on the productivity of your team. The team dynamics and morale are crushed due to tension and conflict. Studies have shown that people who often resort to defensive behavior are usually afflicted by mental fatigue. Effectively, they will be less helpful and engaging. Instead, they will become more disruptive and problematic to the environment. Further, the unyielding nature of a defensive person is a major hurdle in collaboration and teamwork. Resultantly, productivity suffers in the presence of defensive behavior. Defensiveness at work can often foreshadow more significant problems. Some common defensive behaviors to look out for as a manager include controlling the conversation, changing the subject, or avoiding eye contact. When these modes of communication become entrenched in an employee’s behavior, it becomes increasingly difficult for them to open up and share their thoughts freely with their manager – something which is essential for effective communication throughout the workplace.

What Do Defensive Managers Look Like?

Defensive behavior at work is not limited to employees. Often, managers can take the baton and become defensive at work, creating a ripple effect in their team. A signs of defensive managers include:
  • Avoiding or dismissing feedback from team members
  • Not accepting mistakes or pushing the blame on to others
  • Hoarding tasks and responsibilities
  • Preventing change and new ideas
  • Micromanaging teams
When defensive managers step into the role, it can negatively affect their team and employees. How defensive managers react to criticism or challenges can unintentionally create a climate of defensiveness. This means that employees are more likely to be defensive when interacting with them, and they may start to avoid any discussion or interaction, which could lead to confrontation. As a result, the team will become less productive as communication breaks down. Defensive management also harms employee morale – it’s difficult for people who feel like they’re constantly on guard emotionally and physically too! The bottom line is that when defensive managers take.

How to Deal with Defensive Employees at Work?

Managing defensive behavior can be tricky, but with the right approach, it can be manageable. Here are some effective ways to handle defensive employees at work:

Understand the signs and reasons

There might be times when people act defensively in response to criticism or feedback. However, if you’re not patient, the situation could turn into a negative one that neither of you will enjoy. The best way to deal with defensive employees is by understanding and attempting to understand their points of view. Defensiveness might also be caused by feeling overwhelmed, threatened, or unsupported at work. In such cases, it can be helpful to take some time off for rest and recovery so that the individual can return with fresh eyes and ideas to resolve the conflict constructively.

Use communication as a tool

While dealing with defensive behavior in the workplace, it is essential to remember that you should fall into the same behavior patterns yourself. It would be best if you remembered not to reply to a defensive team member in the same tone they used. One way to communicate with employees that won’t make them defensive is by rewarding good behavior instead of punishing bad behavior – this will help encourage positive proclamations from the individual in question. In addition, communication is vital when it comes to managing defensive employees; let them know what your expectations are as well as why they’re necessary. Be clear about the consequences should they fail to meet these standards and avoid reacting defensively – trusting your employee’s ability to work through their frustration constructively may result in a smoother relationship overall. You can learn more about assertive communication to get this right: What Is Assertive Communication? A One-Stop Guide For Managers

Understand Communication Preferences

There’s no one-size-fits-all answer to how to deal with defensive behavior of employees. However, understanding an employee’s communication preferences can help managers take steps that will avoid confrontation altogether. For example, defensive people tend to react aggressively when they feel attacked or threatened. They might become inaccessible or stay silent instead of engaging with other team members. In such cases, it is best not to try and reason with them; positive reinforcement, such as praises, may be more effective in breaking the defensive behavior pattern.

Allow The Defensive Employee To Process Their Behavior

When employees display defensive behavior, it can be challenging for managers to handle the situation effectively. Sometimes, the employees might do so in the heat of emotions without realizing it. In such a situation, it is crucial to give the person the space they need – time to process their feelings safely and productively. Secondly, ensure that you communicate calmly and rationally instead of resorting to sarcasm or insults. Third, let them know their attitude is unacceptable, and fourth, provide constructive feedback to help them improve their skills. Lastly: keep an open mind towards change- even if it initially seems complicated! See some examples of positive feedback that employers can give here!

Don’t Point Out Defensive Behavior Directly

In the heat of the moment, it can be challenging to think straight. Dealing with difficult people is hard. This is when defensiveness kicks in, and things quickly spiral out of control. Don’t try and fix the person’s behavior – this will only make them defensive and more entrenched in their position. In most cases, staying in the background is better and letting them talk first. Often, they will open up once they feel safe enough to do so. If defensiveness persists after following these steps, consider taking appropriate measures such as counseling or firing the employee. You can also help them seek outside help. By understanding why they react this way, you can perhaps help bring about a change for the better in future interactions with them.

Guide toward the right resources

As a manager, a way to help out your defensive employees is to help them break the unhealthy patterns associated with defensiveness. It includes overcoming habits like isolation and limiting beliefs. Managers can nudge this process by creating a safe and welcoming environment where offering contrarian or opposing views is not perceived as challenging. Pointing out resources such as the growth mindset toolkit or engaging in feedback exercises within the workplace can also help employees shed off defensiveness and become their true selves. Understand that defensive behavior at work often could be a response to present or past workplace interactions. Providing a helping hand can create a positive team environment rather than ostracizing.

Build a bridge with trust

A lack of trust among team members or a perception of hostility often pushes people to adopt defensive behavior at work. In such scenarios, managers and team leaders can reinforce trust and healthy team relationships through initiatives such as team-building activities or lunch and learn sessions. The key lies in building a psychologically safe workplace that enables growth.

Am I being defensive? How to not be defensive at work?

While defensive behavior sounds like a red flag, it is also a legitimate reaction to many life situations. Here are a few steps to handle your own defensive behavior at work:
  • Recognize Your Defensiveness: The first step is self-awareness. When receiving feedback or facing challenging situations, pay attention to your emotional reactions and behaviors. Acknowledge when you start to feel defensive, and take note of the triggers.
  • Stay Calm and Pause: When you feel yourself becoming defensive, take a deep breath and give yourself a moment to pause before responding. It allows you to gain composure and respond more thoughtfully.
  • Listen Actively: Practice active listening when receiving feedback or engaging in discussions. Focus on understanding the other person’s perspective without interrupting or immediately reacting.
  • Seek Feedback Proactively: Take the initiative to ask for feedback from colleagues, superiors, or subordinates. Create an environment where constructive criticism is welcomed and appreciated.
  • Use “I” Statements: When expressing your thoughts or concerns, use “I” statements to communicate your feelings and perspective without sounding accusatory. For example, “I feel concerned when…” instead of “You always…”
  • Take Responsibility: Accept accountability for your mistakes and shortcomings. Admitting errors shows humility and a willingness to learn. Practice some habits that will help you strengthen personal accountability.
  • Practice Mindfulness: Engage in mindfulness exercises or meditation to increase self-awareness and emotional regulation, which can help manage defensiveness. Ultimately, the best way is to adopt a growth mindset that enables you to envision simultaneous personal and professional growth as a contributor to your team. 


Managers face a constant battle against defensive behavior in the workplace. This behavior can range from passive-aggressive comments to outright resistance to authority. All in all, it is essential to remember that everyone has feelings and needs time to process them. Handling defensive employees calmly and rationally will go a long way in maintaining positive relationships within the workplace. In conclusion, it is essential to remember that there is no one-size-fits-all solution to managing defensive behavior. It takes different approaches for different people, and sometimes it can be challenging to know when the best course of action is to confront or ignore the behavior. However, with a bit of patience and understanding, you’ll be able to manage this type of behavior in the workplace successfully.

Overcome challenges like defensiveness through assertive communication.

Test your assertive communication skills now for free to uncover the strengths to navigate these challenges.

Defensive Behavior at Work FAQs

How to deal with defensive behavior at work?

Dealing with defensive behavior starts with an objective analysis of the situation. Do not jump into the matter; instead, look at the causes of defensiveness and work on them with the team member. Be helpful in the process and help them realize their behavior.

What are defensive characteristics?

A defensive person would try to project themselves as the hurt party in the interaction. Then, as the focus shifts away from your or your team’s loss, defensive behavior, such as counterattacks or rationalizing issues, help them avoid confronting the truth.

What is the root cause of defensiveness?

Defensive behavior typically happens due to an inability to accept mistakes. Such team members could fear being seen as erroneous and avoid taking the blame. As a result, they could fear rejection, have low confidence in their plans, and thus shy away from being noticed.

What are the three types of defensive behavior?

Defensive behavior refers to responses in the face of a threat or challenge. Typically, defensive behaviors take the form of counterattacks on the person starting the conversation, freezing and going unresponsive, or deflecting blame for the action onto someone else.

Other Related Blogs

7 Types Of Work Environments You Can Try

7 Types Of Work Environments You Can Try In today’s work culture, various types of work environments exist to cater to different philosophies, needs, and job functions. Each type offers…

How To Handle Criticism At Work? 7 Tips For Managers

How To Handle Criticism At Work? 7 Tips For Managers Handling criticism at work is a challenge that many managers face. Criticism can be difficult to handle whether it’s from…

Building Inclusive Workplaces: DEI Goals and How to Achieve Them

Building Inclusive Workplaces: DEI Goals and How to Achieve Them According to a LinkedIn study, 76% of job seekers mentioned diversity as a critical factor in evaluating potential workplaces. Yet, we…

How to Overcome the Top 10 Manager Biases at Work?

How to Overcome the Top 10 Manager Biases at Work? Ever feel a gut instinct tugging at your decisions, even in the face of logic? Nobel laureate Daniel Kahneman would…

5 Types Of Conflicts In The Workplace And How To Beat Them

5 Types Of Conflicts In The Workplace And How To Beat Them

Conflicts are a natural part of life, both personally and professionally. These conflicts in the workplace can make it distracting, frustrating, and difficult for the employee to grow and develop to their full potential. Conflicts can happen due to disagreements in project goals, personality clashes, and different working styles.
These conflicts must be resolved promptly and professionally for growth and productivity. For managers, knowing how conflicts work and how to manage them effectively can make a big difference in their careers. In this blog, we will discuss what conflicts are, the types of conflicts, and common causes of conflict between team members.

What is conflict in the workplace?

Conflict is an inevitable part of all human interactions. Conflict can be defined as a dispute or disagreement between two or more people/parties. Conflicts can arise from a variety of sources, such as differences in opinions, values, or interests, and can have a range of consequences, from minor inconvenience to severe disruption and damage. Although many conflicts are prevalent in any workplace, it is essential to understand the underlying causes, and addressing them in a timely manner can help to resolve them effectively. While conflicts are generally presumed to be negative. That does not need to be the case always! Healthy conflicts can help managers create a better workplace too. Now lets discuss the common types of conflicts in the workplace. Read more: 5 Secrets To Conflict Resolution At Work For Managers

5 Common Types of Conflicts in the Workplace

Leadership Conflicts

A leadership conflict, which is one of the common types of conflicts in the workplace, occurs when there is disagreement about how to lead the team. This may involve disputes about the leader’s authority, decision-making power, or strategy. Managers can resolve a leadership conflict through discussion and negotiation. Leadership conflict can negatively impact productivity, morale, and the overall success of the team. An example of a leadership conflict can look like:
Two managers from different departments have differing opinions on how to approach a cross-functional project. Manager A believes in a more collaborative and inclusive approach, while Manager B prefers a top-down, authoritative decision-making style. The conflict arises as they struggle to find a common ground and prioritize their respective teams’ interests.
Following are some types of conflicts that are included under leadership conflicts.
  • Goal conflicts: This is one of those types of conflict that occurs when managers have different goals or objectives for the organization.
  • Role conflicts: Conflicts can occur when managers are not clear about their roles and responsibilities, leading to confusion and overlap.
  • Decision-making conflicts: Conflicts can occur when managers of different departments disagree on important decisions, such as strategy or budget.
A leadership conflict can be challenging to resolve, but with discussion and negotiation, it is possible to work through it and move forward as a team. It takes commitment and dedication from all team members/managers to succeed effectively.

Work Style Conflicts

Work style, another one of the common types of conflicts, occur when employees have different expectations about how the employees should work. For example, conflict could arise from cultural differences, personality clashes, and other views about the job. These conflicts can lead to workplace tension and potentially tension-related problems, such as workplace harassment or burnout. An example of work style conflict at work can be:
Two team members have conflicting approaches to time management. Team Member X is highly organized and prefers to plan tasks meticulously in advance, while Team Member Y is more spontaneous and enjoys working in bursts of creativity. This conflict can lead to tension in meeting deadlines and coordinating efforts on projects, causing communication and collaboration challenges within the team.
There are three main types of conflicts under this category:
  • Task style conflicts occur when two individuals have different expectations about the type of work assigned. For instance, an individual may expect to complete a particular task in the quickest and easiest way possible, while another expects a more untraditional way of doing the task.
  • Relationship style conflicts occur when two people have different philosophies regarding their working relationship.
  • Managerial style conflicts can happen in any work environment where disagreements exist over how the team should complete tasks and how managers should manage employees.

Creative Conflicts

Creative conflicts happen when different team members have additional ideas or goals. These conflicts are challenging to resolve, as they involve creativity and innovation and often lead to tension and conflict between team members. An example of creative conflict in the workplace can be:
A team of designers is working on a new product concept, and they have differing opinions on the overall design direction. Designer A advocates for a minimalist and sleek design, while Designer B believes a more vibrant and innovative approach would be better. This creative conflict can lead to passionate debates and differences in vision, making it challenging to reach a consensus on the final design.
There are five types of conflicts that come under creative conflicts: conceptual, technical, interpersonal, structural, and political.
  • Conceptual conflicts occur when different team members see a situation or problem differently. For example, two team members may have different views on solving a problem or the best solution. Such conflicts can be challenging to resolve due to the complexity of the issue and the various perspectives involved.
  • Technical conflicts occur when a team has differences in skills or expertise. For instance, two team members may have different areas of expertise which could lead to tension and conflict when working on a project together.
  • Structural conflicts arise when a team needs more authority or responsibilities. This can create confusion about who is responsible for specific tasks and increase the risk of project failure.
  • Political conflicts arise from competing interests within a team that may lead to conflict over decisions or outcomes.

Personality Conflicts

Many different types of conflicts in the workplace can occur. One of the most common types of conflict is personality conflict or interpersonal conflict. This conflict occurs when two or more people have different personalities, which leads to differences in communication styles and work preferences. An example of personality conflicts at work is:
Two colleagues with vastly different personalities find it difficult to work together effectively. Employee A is introverted, prefers working independently, and is detail-oriented. On the other hand, Employee B is extroverted, enjoys collaboration, and focuses on the bigger picture. Their contrasting personalities may lead to misunderstandings, communication issues, and clashes in decision-making, affecting team dynamics and productivity.
Different personalities often clash, creating workplace tension and leading to interpersonal conflicts.
  • Relationship conflicts occur when two or more people disagree regarding their working relationships.
  • Power conflicts arise when one person in a workplace has more significant influence than another.
  • Status conflicts can occur between two people with different levels of authority within the workplace.

Task-Based Conflicts

Task-based is one of the types of conflicts in the workplace that happens when different groups of workers are assigned tasks that conflict with each other. Such types of conflicts can arise from various sources, such as different expectations or goals, conflicting work schedules, and insufficient communication. An example of task based conflict can be:
Two team members have different opinions on how to approach a specific project or task. Employee X believes that a methodical and structured approach is necessary for success, while Employee Y prefers a more flexible and creative approach. This conflict can lead to disagreements on project milestones, deliverables, and timelines, causing delays and hindering progress.
The best way to prevent task-based conflicts is to establish clear and concise job descriptions that clearly outline each position’s duties and responsibilities. Instead of assigning different tasks, redefining the work or finding ways to minimize the conflict may be possible.

Why do workplace conflicts happen? How can managers overcome conflicts in the workplace?

Conflict is an inevitable part of workplace life. While there are many types of conflicts in the workplace, such as personality clashes, different opinions, and disagreements over goals, it is crucial to identify and address the source of conflict to prevent it from arising. In this way, managers can resolve workplace conflicts healthily by finding a constructive way to fix them (either through negotiation or mediation).

Resistance to Change

Many workers resist proposed or implemented changes, especially if they feel that the changes will negatively impact their job. This can lead to various types of conflict in the workplace, as different groups of people fight against each other to protect their status quo. The best way to avoid this conflict is to understand why the workers resist change and then find ways to compromise and reach an agreement. If you compromise with your team and find a mutually agreeable solution, you can reduce workplace conflict and improve workplace efficiency. 

Unclear Job Expectations

Unclear job expectations can lead to workplace conflicts. Employers and employees need to clarify their expectations of each other before the start of the workday. If expectations are not clearly defined, there is a risk of misunderstandings or disagreements. In any case, it is essential to resolve conflicts without resorting to confrontation. The team can avoid conflict and achieve productive work by discussing expectations before starting work. Read more: Employee Expectation Questions: A Guide to Setting Clear Performance Goals

Poor Communication

Poor communication is one of the most common causes of workplace conflict and may lead to various types of conflicts. It can lead to misunderstandings and frustration on both sides. Workplace communication challenges can be rooted in various factors, including miscommunication of goals, expectations, and roles. In addition, poor communication may occur when teams need help to convey information properly or clarify agenda items. To ensure good communication, addressing communication issues early and being open to changing your approach to contact as needed is essential. You can take several steps to improve communication in your workplace, such as having regular team meetings, workshops, and training sessions. Additionally, consider creating a contact list for key team members so that everyone has easy access to each other. Read more: 10+ Tips To Overcome Barriers To Effective Communication

Differences in Personality

Conflict can arise from a variety of different sources, including personality differences. Some common causes of personality-based conflict in the workplace include individuals with different personalities having difficulty working together. This is because people with different personalities have different communication styles, values, work styles, etc., which can lead to misunderstanding and frustration among the team members. These types of conflicts can manifest in arguments and even hostility between team members. One of the most important tips for avoiding personality-based conflicts at work is to communicate effectively and openly with colleagues. This includes actively listening to other’s perspectives, expressing your point of view clearly, and being open to feedback. Additionally, making an effort to understand and appreciate different personalities and working styles can help to minimize conflicts and build a more cohesive team.

Poor Work Habits

Poor work habits can lead to different types of conflict in the workplace. Some everyday poor work habits include arriving late, not following through on promises, and needing to be more organized. Lack of accountability and responsibility can create resentment and mistrust among team members, leading to conflicts and communication breakdowns. Also, disorganization and procrastination can lead to missed deadlines, frustration and resentment among team members, and ultimately to conflicts. If you want to avoid any unnecessary conflict in the workplace, it is vital to identify and address your bad habits early on. In addition, identifying and improving your work habits can help you improve the quality of your work and reduce the risk of workplace conflict. It’s a win-win for everyone!


In conclusion, conflicts are a natural part of any workplace, and as a manager, it is essential to understand the different types of conflicts in the workplace that may arise. By identifying and understanding the root cause of a conflict, managers can effectively manage and resolve the situation. It is also vital for managers to have strong communication and problem-solving skills to navigate conflicts and maintain a positive and productive work environment for all employees.

Grab your free copy of the conflict management toolkit for managers

Identify the types and causes of conflicts plaguing your team at work

What are some examples of conflict in the workplace?

Examples of conflict in the workplace include disagreements over project priorities, conflicting communication styles, personality clashes, competition for resources, and differences in decision-making approaches.

How different kinds of conflict manifest in the workplace?

Different kinds of conflict manifest in the workplace through arguments, tension, reduced collaboration, increased stress, decreased productivity, and strained relationships among employees or teams.

What are conflicts at workplace?

Conflicts at the workplace refer to disagreements, disputes, or clashes that arise due to varying opinions, interests, or working styles, impacting the overall harmony and effectiveness of the organization.

Other Related Blogs

5 Secrets To Conflict Resolution At Work For Managers

5 Secrets To Conflict Resolution At Work For Managers Conflict is all too common. We often encounter this ever-present demon in our workplaces, too. The trouble is manifold for managers…

Top 5 ways for Leadership Training Emotional Intelligence

Top 5 ways for Leadership Training Emotional Intelligence The most effective leaders are not just intelligent but are emotionally intelligent. Emotional Intelligence (EI) training can enhance leadership skills because it…

Be a Star Sales Manager: Top 6 Skills needed and ways to enhance them

Be a Star Sales Manager: Top 6 Skills needed and ways to enhance them Behind every successful sales team, there is an exceptional sales manager. A sales manager is critical…

Top 15 Tips for Effective Conflict Mediation at Work

Top 15 Tips for Effective Conflict Mediation at Work As a manager or leader, you might be familiar with the conflicts that arise in the workplace. It’s not always easy…

11 Talent Management Trends in 2023: Stay Ahead Of The Curve

11 Talent Management Trends in 2023: Stay Ahead Of The Curve

Are you curious about the latest trends shaping talent management strategies in the modern workplace? Want to know how organizations attract, develop, and retain top talent in the ever-evolving business landscape? Well, you’ve come to the right place!  In this blog, we will explore 11 exciting talent management trends revolutionizing how organizations approach their talent strategies. How are organizations embracing remote work? What innovative approaches are they taking to enhance employee engagement and well-being? Join us on this journey as we uncover the answers to these questions and more.  Get ready to dive into the world of talent management and discover the talent management trends shaping the future of work in 2023 and beyond.
Talent management encompasses several vital aspects that attract, develop, retain, and optimize organizational talent. These aspects include:
  1. Talent Acquisition: This involves sourcing, attracting, and hiring top talent for the organization. It includes recruitment strategies, employer branding, candidate assessment, and selection processes.
  2. Onboarding and Orientation: Once talent is acquired, effective onboarding and orientation programs are crucial to ensure smooth organizational transition and integration. This includes providing necessary information, training, and support to new employees.
  3. Performance Management: Performance management involves setting performance expectations, providing ongoing feedback, conducting performance evaluations, and recognizing and rewarding high performance. It aims to align individual goals with organizational objectives and drive continuous improvement.
  4. Learning and Development: Talent management includes creating continuous learning and development opportunities. This can involve training programs, mentoring, coaching, job rotations, and career development initiatives to enhance employees’ skills, knowledge, and growth.
  5. Succession Planning: Succession planning focuses on identifying and developing potential future leaders within the organization. It involves assessing talent, creating development plans, and ensuring a pipeline of capable individuals for key roles to maintain organizational continuity.
The field of talent management continues to evolve, adapting to the changing needs and dynamics of the workplace. Here are 11 top talent management trends in 2023:
  1. Focus on Employee Well-being: Organizations prioritize employee well-being by offering wellness programs, mental health support, and flexible work arrangements to foster a healthy work-life balance.
  2. Emphasis on Diversity, Equity, and Inclusion: Organizations are actively working towards creating diverse and inclusive work environments, hiring and promoting individuals from diverse backgrounds, and ensuring equal opportunities for all.
  3. Skills-Based Hiring and Development: A shift towards skills-based hiring focuses on a candidate’s abilities and potential rather than solely relying on traditional qualifications. Continuous learning and upskilling programs are also gaining importance.
  4. Remote and Hybrid Work Models: The COVID-19 pandemic has accelerated the adoption of remote and hybrid work models. Talent management strategies are being redefined to manage and engage remote employees effectively.
  5. Technology-Driven Talent Management: Automation, artificial intelligence, and data analytics are leveraged to streamline talent acquisition, performance management, learning and development, and succession planning processes.
  6. Agile Talent Management: Organizations embrace agility in their talent management practices, allowing for quick adaptation to changing business needs and market demands. Agile methods such as scrum or kanban are being applied to talent processes.
  7. Personalized Learning and Development: Learning and development initiatives are becoming more personalized, catering to individual employee needs and preferences. Adaptive learning platforms and micro-learning modules are gaining popularity.
  8. Continuous Performance Management: Traditional annual performance reviews are replaced by continuous feedback and performance management practices. Regular check-ins, coaching, and real-time feedback are becoming the norm.
  9. Gig Economy Integration: Talent management strategies are designed to effectively integrate gig workers and freelancers into the workforce, ensuring seamless collaboration and engagement.
  10. Employer Branding and Employee Experience: Organizations are investing in employer branding efforts to attract and retain top talent. They also focus on enhancing the overall employee experience by creating a positive work culture and providing meaningful employee benefits.
  11. Succession Planning and Leadership Development: With an aging workforce, succession planning, and leadership development are critical. Organizations are identifying high-potential employees and providing them with tailored development programs to prepare them for future leadership roles.
These 11 trends reflect the evolving landscape of talent management trends in 2023. Embracing these talent management trends can help organizations stay competitive, attract top talent, and cultivate a thriving and engaged workforce in today’s dynamic business environment.
Tracking talent management trends is essential for organizations to stay competitive and effectively manage their talent. Here are some reasons why tracking talent management trends is essential: Stay Ahead of the Curve The business landscape constantly evolves, and talent management practices must adapt accordingly. By tracking trends, organizations can stay informed about the latest strategies, tools, and approaches in talent management, allowing them to stay ahead of the curve and remain competitive in attracting, developing, and retaining top talent. Attract and Retain Top Talent The job market is highly competitive, and candidates seek organizations offering modern and progressive talent management practices. By staying updated on trends, organizations can implement innovative talent management strategies that appeal to candidates and provide a compelling employee value proposition, increasing their ability to attract and retain high-performing individuals. Address Changing Workforce Dynamics Workforce dynamics continually evolve with generational shifts, remote work, and changing employee expectations. Tracking trends helps organizations understand and adapt to these dynamics, allowing them to tailor their talent management practices to meet the needs of different generations, accommodate flexible work arrangements, and create an inclusive and engaging work environment. Enhance Employee Experience Talent management trends often focus on improving the employee experience. By incorporating emerging trends, organizations can create a positive work environment, offer personalized development opportunities, provide effective feedback and recognition, and foster a culture of continuous learning. This leads to higher employee satisfaction, engagement, and productivity. Optimize Organizational Performance Effective talent management directly impacts organizational performance. Organizations can identify and implement best practices in performance management, succession planning, and learning and development by tracking trends. This enables them to optimize the performance and potential of their workforce, leading to improved productivity, innovation, and business outcomes. Mitigate Risks and Challenges Talent management trends also address potential risks and challenges organizations may face, such as talent shortages, skill gaps, or labor laws and regulations changes. By staying informed about these trends, organizations can proactively plan and develop strategies to mitigate risks and overcome challenges, ensuring a sustainable talent pipeline and compliance with evolving regulations. Tracking talent management trends is crucial for organizations to stay competitive, attract and retain top talent, adapt to changing team dynamics, enhance the employee experience, optimize performance, and mitigate risks and challenges. It enables organizations to align their talent management practices with emerging best practices and ensure they effectively manage their most valuable asset – their people. As we conclude our exploration of the top talent management trends, it is evident that the talent management landscape is rapidly evolving. Organizations must stay agile, adapt to changing workforce dynamics, and embrace innovative strategies to attract, develop, and retain top talent.  Organizations can stay ahead of the curve and create a competitive advantage by keeping a pulse on these trends. Whether embracing remote work, prioritizing employee well-being, leveraging technology, or fostering diversity and inclusion, these trends offer exciting opportunities for organizations to optimize their talent management practices.  So, take a proactive approach, embrace these trends, and build a robust talent management strategy that empowers your organization to thrive in the dynamic and ever-changing world of work. Remember, the future of talent management is here, and it’s up to you to shape it for success. You can also take Risely’s assistance in understanding how to adapt to changes effectively and succeed as a manager; sign up now!

Strengthen your communication skills to build healthier workplaces.

Get your communication skills assessed now to understand hidden mistakes that hold you back.

Other Related Blogs

Performance Management Trends to Help Your Team Win in 2023

Performance Management Trends to Help Your Team Win in 2023 The world of work is rapidly changing, as are employee performance expectations. The traditional annual performance review is no longer…

11 Talent Management Trends in 2023: Stay Ahead Of The Curve

11 Talent Management Trends in 2023: Stay Ahead Of The Curve Are you curious about the latest trends shaping talent management strategies in the modern workplace? Want to know how…

Learning and Development Trends 2023 Every Team Manager Needs to Know

Learning and Development Trends 2023 Every Team Manager Needs to Know As we approach 2023, managers must stay ahead of the curve in learning and development trends. This blog post…

The 10 Leadership Development Trends Set To Rule 2023

The 10 Leadership Development Trends Set To Rule 2023 As the year 2023 rapidly approaches, leaders and managers around the world are gearing up for some significant changes. With new…

Mastering Your Role with New Manager 30 60 90 Day Plan

Mastering Your Role with New Manager 30 60 90 Day Plan

Congratulations on your new role as a manager! Being a manager is an exciting opportunity but can initially be overwhelming. A new manager 30 60 90 day plan can help you to map out your goals and expectations for the first few months of your new role. In this blog, we will cover everything you need to know about creating an effective 30-60-90-day plan that will set you up for success. We’ll discuss the advantages of using a new manager 30 60 90 day plan, what to include in the plan, how to create a plan tailored to your specific needs. By following this guide, you’ll have all the information you need to master your role as a new manager and positively impact your organization.
A new manager 30 60 90 day plan is a strategic tool new managers use to outline their goals and objectives for the first three months on the job. The plan involves learning, relationship-building, goal-setting, strategy implementation, process refinement, and results measurement. It helps ensure success in a new role.
Here are the top 5 qualities that make a great manager! Do read it to make a transition from new manager to a great manager! New managers can achieve success in their first three months by creating a personalized roadmap called the “30-60-90-day plan.” A new manager 30 60 90 day plan is a strategic roadmap that outlines specific goals, actions, and priorities for the first three months in a managerial role. It helps new managers establish a clear direction, build relationships, and demonstrate their value and capability to their team and superiors. The purpose of a new manager 30 60 90 day plan is threefold: Orientation and learning (30 days): During the first 30 days, the new manager focuses on understanding the organization’s culture, structure, and processes. Key objectives may include:
  • Meeting with team members individually to learn about their roles, strengths, and challenges.
  • Understanding the team dynamics and observing the existing processes and workflows.
  • Reviewing relevant documents, policies, and procedures.
Building Momentum (60 days): In the second phase, the new manager begins taking more active steps to contribute and make an impact. Critical objectives for this period may include:
  • Establishing clear goals and expectations for the team.
  • Developing a deeper understanding of the team’s strengths and weaknesses.
  • Identifying areas for improvement and implementing necessary changes.
Accelerating performance (90 days): By the 90-day mark, the new manager should have a solid foundation and actively drive the team toward success. Critical objectives for this phase may include:
  • Assessing individual and team performance, identifying gaps, and implementing strategies for improvement.
  • Developing long-term goals and action plans aligned with the organization’s objectives.
  • Demonstrating leadership, accountability, and a proactive approach to problem-solving.
Overall, a new manager 30 60 90 day plan serves as a roadmap to guide their initial actions, foster a smooth transition into the role, and set the stage for long-term success. It helps new managers establish credibility, build relationships, and demonstrate their ability to lead and positively impact the team and organization. A new manager 30 60 90 day plan should be concise, around 2-3 pages, with clear goals and actions for each stage. It should be well-organized and adaptable to feedback and changes in circumstances. Focus on quality over quantity to ensure the plan is easy to understand and execute.
Implementing a new manager 30 60 90 day plan offers several advantages for new employees and organizations. Here are five key benefits:
  • Clear Goals and Expectations: The plan sets clear expectations for the new employee, providing them with a roadmap during their first three months. This clarity helps the employee focus on what needs to be accomplished and reduces ambiguity, ensuring they are aligned with the organization’s priorities.
  • Faster Onboarding and Integration: A well-structured 30-60-90 day plan helps new employees quickly acclimate to their roles and the organization. It outlines essential tasks, relationships to build, and knowledge to acquire, streamlining the onboarding process and facilitating a smoother integration into the team and company culture.
  • Proactive Approach to Success: The plan demonstrates the new employee’s proactive mindset and commitment to success. The employee intends to make an immediate impact and contribute effectively by outlining specific actions and initiatives. This proactive approach helps build confidence in their abilities, and fosters trust from superiors and colleagues.
  • Relationship Building: The plan emphasizes the importance of relationship building during the first three months. It encourages the new employee to connect with key stakeholders, team members, and colleagues, fostering positive working relationships and collaboration. Strong relationships built early on can lead to better teamwork, support, and overall success.
  • Performance Evaluation and Accountability: A 30-60-90 day plan provides a framework for evaluating the new employee’s performance and progress. It enables the employee and their superiors to assess achievements, identify areas for improvement, and make necessary adjustments. This structured evaluation process promotes accountability and ensures that goals are met, ultimately contributing to individual and organizational success.
Overall, a new manager 30 60 90 day plan offers numerous advantages by setting clear goals, facilitating a smooth transition, promoting a proactive approach, fostering relationship building, and enabling performance evaluation. It is a valuable tool for new employees to showcase their commitment and capabilities while aligning their efforts with the organization’s objectives. A new manager 30 60 90 day plan is crucial to hit the ground running in their new role. Here are some ideas you can use to create a new manager 30 60 90 day plan for tourself: 30-60-90 Day Plan for [Your Name] – [Position/Role]

First 30 Days: Orientation and Learning

  • Familiarize myself with the company’s mission, vision, and values.
  • Understand the organizational structure and reporting lines.
  • Learn about the industry, market trends, and competitors.
  • Study and comprehend company policies, procedures, and systems.
  • Identify key stakeholders, teams, and departments I will be working with.
  • Schedule meetings with team members to understand their roles, strengths, and challenges.
  • Begin building relationships with colleagues and cross-functional teams.
  • Seek feedback from team members and supervisors to assess the current state and areas for improvement.
  • Identify any immediate challenges or opportunities for growth.

Next 30 Days: Building Momentum

  • Set clear goals and expectations for the team aligned with the company’s objectives.
  • Develop a deeper understanding of the team’s strengths and weaknesses.
  • Identify areas for improvement and propose necessary changes.
  • Collaborate with team members to implement improvements and drive positive outcomes.
  • Initiate team-building activities to foster collaboration and a positive work environment.
  • Provide guidance, feedback, and support to team members to enhance performance.
  • Regularly communicate updates and progress to stakeholders and superiors.
  • Identify any mid-term challenges or opportunities for innovation.
  • Develop strategies and initiatives to address the identified challenges or capitalize on the options.

Final 30 Days: Accelerating Performance

  • Evaluate individual and team performance and identify areas for growth or improvement.
  • Set long-term goals and develop a strategic plan aligned with organizational objectives.
  • Communicate the vision and goals to the team, inspiring them to achieve excellence.
  • Establish metrics or key performance indicators (KPIs) to measure success.
  • Foster a culture of accountability and continuous improvement within the team.
  • Monitor progress towards goals and make necessary adjustments as needed.
  • Seek feedback from stakeholders, team members, and superiors to assess progress.
  • Identify professional development opportunities for both the team and individual team members.
  • Share accomplishments and lessons learned at the end of the 90 days.
Remember, this template serves as a starting point; you should customize it to fit your specific role, organization, and goals. Add or modify sections to align with your unique circumstances and priorities. In conclusion, a new manager 30 60 90 day plan is an excellent way to set new managers’ goals and expectations. It helps them to prioritize their tasks and focus on the most critical aspects of their role. The significance of this plan lies in its ability to increase productivity, boost employee morale, and alleviate new job jitters. Creating a clear-cut roadmap for your first three months as a manager can be crucial to your success in the long run. As a new manager, it’s essential to remember that your role is not just about delegating tasks and managing people. It’s also about developing your team and ensuring everyone has opportunities for growth and advancement. Consider implementing training programs or mentorship initiatives to foster the team’s and individual team members’ development. Remember to celebrate successes and share lessons learned at the end of your 90-day period. This allows you to reflect on what worked well and what could be improved upon moving forward. In summary, a new manager 30 60 90 day plan which is personalized is essential for any new manager looking to succeed in their role.

Feeling confused at work? Risely will hold your hand through challenges!

Join the next cohort of the manager effectiveness masterclass to get effective guidance designed by experts and AI,

Frequently Asked Questions

What is a 30-60-90-day plan for managers?

A new manager 30 60 90 day plan is a roadmap that outlines specific goals and tasks for the first three months of their new role. This plan helps new managers to prioritize their responsibilities and focus on essential aspects of their job. It also helps them to measure their progress, build rapport with coworkers, and ensure stakeholders are aligned with their objectives. Creating a personalized 30-60-90 day plan can be crucial to success as a manager in the long run.

How to create a 30 60 90 plan manager?

Creating a 30-60-90 day plan for managers requires careful planning and goal setting. Start by understanding the expectations of your role and assessing the current status of your team or department. Then, prioritize specific goals and tasks for each planning phase while ensuring they align with overall business objectives. Set measurable targets and establish metrics to track progress. Finally, communicate your plan clearly with stakeholders and regularly review it to ensure you’re on track to meet your goals. Following these steps will help you create a comprehensive 30-60-90-day plan that sets you up for success as a new manager.

What is the best 90-day plan for a new manager?

The best 90-day plan for a new manager depends on various factors, such as the nature of the role, the organization’s goals, and your strengths. However, a good 90-day plan should include specific, measurable goals that align with overall business objectives. It should prioritize building relationships with team members and stakeholders, identifying areas for improvement, and implementing solutions to drive positive change. An effective 90-day plan also includes regular check-ins with your team and stakeholders to ensure alignment and ongoing progress toward established goals. Creating a personalized plan that fits your unique situation is crucial to success as a new manager.

Other Related Blogs

Top 10 New Manager Skills That You Must Learn

Top 10 New Manager Skills That You Must Learn Congratulations on your promotion as a new manager! It’s a big transition and can be challenging. You may have been an…

5 Ways of Coaching for New Managers in the Age of AI

5 Ways of Coaching for New Managers in the Age of AI In today’s rapidly evolving business landscape, new managers face unique challenges. Not only do they have to adapt…

Know the best sales manager 30 60 90 day plan to be an efficient leader

Know the best sales manager 30 60 90 day plan to be an efficient leader Are you a sales manager looking to make a strong impression on your new team…

Be a Star Sales Manager: Top 6 Skills needed and ways to enhance them

Be a Star Sales Manager: Top 6 Skills needed and ways to enhance them Behind every successful sales team, there is an exceptional sales manager. A sales manager is critical…

Top 10 Tips to Fulfill New Manager Expectations

Top 10 Tips to Fulfill New Manager Expectations

Congrats on landing that promotion! You must be buzzing with excitement (and maybe a touch of overwhelm). Let’s face it, managing people is a whole new ball game. But hey, you wouldn’t be here if you weren’t up for the challenge, right? Here’s the thing: while you’re busy figuring out how to be a great boss, your team has its own set of expectations. It’s a two-way street, after all. So, the question is, what exactly are those expectations, and how can you meet (and even exceed) them? Buckle up, because we’re about to dive deep into the wonderful world of employee expectations and set you on the path to management mastery.

What are the Employee Expectations from Manager?

Congrats on the promotion! Now that the confetti’s settled, you probably wonder, “What exactly do my team members expect from me?” It’s a fair question. After all, you want to build strong relationships, keep your team engaged, and crush those goals together. Well, buckle up because we’re about to decode the top 10 employee expectations for their new manager. Think of it as your cheat sheet for management mastery!
  • Speak Up, Clearly and Often: Imagine this: you’re working on a project but unsure if you’re on the right track. Sound familiar? Employees crave clear communication from their managers. This means keeping them in the loop about project goals, deadlines, and expectations. Think of yourself as their mission control, guiding them towards a successful launch.
  • Be Their Guide on the Side, Not Just the Boss on Top: Remember when you aced that presentation after your manager gave you some killer pointers? Yeah, that’s the power of good support. Your team needs you to guide them, offering direction and assistance when they hit roadblocks.
  • Fairness is the Name of the Game: Nobody likes a micromanager or, worse, a manager who plays favorites. Strive to be a fair and objective leader. This means treating everyone with respect, evaluating performance based on merit, and offering equal growth opportunities.
  • Trust Goes a Long Way (and Respect Follows Close Behind): Building trust with your team is crucial. This means actively listening to their concerns, valuing their ideas, and creating a space where they feel comfortable speaking up. Respect their expertise, and you’ll earn theirs in return.
  • Don’t Forget the Power of “Thank You”: A simple “thanks for your hard work” can go a long way. Employees want to feel appreciated for their contributions. Make recognition a habit, whether a public shout-out or a private word of praise.
  • Help Them Level Up (Seriously, It Benefits Everyone!): Your team wants to grow, and you hold the key. Provide opportunities for learning and development. Offer mentorship, encourage skill-building workshops, and invest in their professional growth. Remember, a stronger team is a winning team.
  • Feedback Isn’t a Four-Letter Word (Promise!): Regular feedback is essential for employee growth. Don’t wait for annual reviews! Offer constructive criticism that’s specific and actionable. Help them identify areas for improvement and celebrate their strengths.
  • Teamwork Makes the Dream Work (and You’re the Dream Weaver!): Foster a collaborative environment where everyone feels valued. Encourage open communication, break down silos, and create opportunities for teamwork. When your team works together, magic happens!
  • Be Their Champion: Your team faces challenges, and you’re there to support them. Advocate for their needs, address their concerns, and help them navigate obstacles. Be their champion within the organization, and they’ll have your back.
  • Put Yourself in Their Shoes (Empathy is Key!): Great managers understand what their team is going through. Practice empathy by actively listening to their challenges, acknowledging their frustrations, and creating a supportive work environment. When you show you care, your team will thrive.
You’ll build a strong foundation for a successful and rewarding team dynamic by meeting these expectations. Remember, it’s not about being a boss; it’s about being a leader who inspires and empowers your team to achieve great things. Now, go out there and conquer your new role! Read here the top 5 qualities that make a great manager and gain some insight to become the best you can be!

What Expectations to set as a New Manager?

As a new manager, expectation setting for your team member is the first step toward being a better leader. It’s essential to be clear, concise, and consistent when communicating expectations, whether with individuals or the whole team. Here are some tips for what expectations to set as a new manager: – Communicating Expectations with Individuals:
  • Be specific: Clearly articulate the desired outcome and provide details about what needs to be accomplished. Avoid vague or ambiguous language that can lead to misunderstandings.
  • Use SMART goals: Set goals that are Specific, Measurable, Achievable, Relevant, and Time-bound. This helps individuals understand their expectations and provides a clear framework for success.
  • Provide context: Explain the rationale behind the expectations. Help individuals understand how their tasks contribute to the broader goals and objectives of the team or organization. Contextual understanding fosters a sense of purpose and motivation.
  • Encourage questions and clarification: Create an open and safe environment where individuals feel comfortable asking questions to clarify any uncertainties. Encourage two-way communication to ensure a clear understanding of expectations.
  • Regularly review and revisit expectations: Check in with individuals periodically to review progress and address any challenges. Provide feedback and guidance to help them stay on track and make necessary adjustments.
Communicating Expectations with the Whole Team:
  • Hold team meetings: Conduct regular team meetings to communicate expectations collectively. Clearly outline goals, priorities, and any changes in expectations. Encourage open discussion and address any concerns or questions raised by team members.
  • Provide written documentation: Supplement verbal communication with written documentation, such as emails, memos, or shared documents. This ensures that expectations are documented and can be referenced later if needed.
  • Use visual aids: Visual aids, such as charts, diagrams, or presentations, can help convey complex expectations more effectively. Visual representations can enhance understanding and retention of information.
  • Foster a culture of transparency: Create an environment where open communication is encouraged. Be transparent about expectations, progress, and any changes that may arise. Transparency builds trust and helps team members align their efforts.
  • Encourage collaboration and accountability: Foster a team culture of collaboration and accountability. Encourage team members to support each other in meeting expectations and holding one another accountable. This cultivates a sense of collective responsibility for achieving shared goals.
  • Follow up and provide feedback: Regularly follow up with the team to review progress and provide feedback on performance. Recognize and celebrate achievements, and promptly address any issues or gaps in meeting expectations.
Remember that effective communication is an ongoing process. Regularly revisit and reinforce expectations, provide clarity as needed, and maintain an open line of communication to ensure that everyone is aligned and working towards the desired outcomes. Here are 5 tips to help you lead your first team meeting as a new manager!

Tips for Fulfilling the New Manager Expectations

Here are the ten tips for fulfilling new manager expectations. By implementing these tips, you can effectively meet the employee expectations from manager and create a positive and productive work environment.
  • Be a Listening Ear, Not Just a Talking Head: Let’s be honest, nobody likes feeling unheard. Actively listen to your team members’ concerns, ideas, and roadblocks. When you give them your full attention, you build trust and gain valuable insights to guide your team forward.
  • Communication is a Two-Way Street: Imagine a project going sideways because information got lost in translation. Nightmarish, right? Keep your team in the loop by fostering open communication. Share updates, address concerns promptly, and encourage open dialogue. Transparency builds trust and keeps everyone on the same page.
  • Crystal Clear Expectations Pave the Way for Success: Nobody thrives in a world of ambiguity. Set clear expectations for your team, including project goals, performance metrics, and even communication preferences. This clarity empowers your team, eliminates guesswork, and sets everyone up for success.
  • Lead by Example, Inspire from the Front: Actions speak louder than words. Be the role model you want your team to follow. Demonstrate a strong work ethic, positive attitude, and commitment to the company values. When you lead by example, you inspire your team to reach their full potential.
  • Growth Isn’t a Solo Act, It’s a Team Adventure: Your team wants to learn and grow. Don’t be a knowledge hoarder! Provide opportunities for professional development, like mentorship programs or skill-building workshops. Investing in your team’s growth strengthens your team’s foundation and yours by extension.
  • Delegation Done Right: Trust, Empower, and Conquer: Micromanaging stifles creativity and drains morale. Delegate tasks strategically, empowering your team members to take ownership. This fosters trust, helps them develop new skills, and frees you up to focus on the bigger picture.
  • Recognition: The Sweetest Reward: A simple “thank you” can do wonders. Regularly acknowledge and appreciate your team’s efforts, both big wins and everyday contributions. Recognition shows you value their hard work, boosting morale and motivation.
  • Teamwork Makes the Dream Work: Silos are the enemy of innovation! Encourage collaboration by breaking down barriers and fostering open communication. When your team works together, they can share ideas, solve problems creatively, and achieve amazing things.
  • Tough Love? Not Exactly. How About Constructive Feedback?: Feedback isn’t a four-letter word, it’s a growth tool. Offer specific and actionable feedback to help your team improve. Focus on areas for development while celebrating their strengths. Remember, constructive criticism helps your team reach their full potential.
  • Be Their Champion, Fight for Their Wins: Your team faces challenges, and you’re their advocate. Support their needs, address their concerns, and champion their successes within the organization. When you fight for your team, you build loyalty and create a win-win situation for everyone.
By following these tips, you’ll transform from “new manager” to inspiring leader. You’ll build a strong, motivated team, and together, you’ll crush your goals and achieve amazing things. Now, go out there and show them what you’re made of!


While the new role is exciting, leading a team can feel overwhelming. The good news is, you don’t have to go it alone. This blog unpacked the top new manager expectations and how to meet them. Here’s the gist: clear communication, effective delegation, and well-defined expectations are your golden keys. Balance that with being a supportive leader who sets high standards, and you’ve got the recipe for team success. Use this guide as your roadmap to navigate those expectations and become the leader your team deserves. Remember, a motivated and empowered team is the key to achieving big things!

Unlock your leadership potential and become an efficient manager with our Manager Effectiveness Masterclass

The Manager Effectiveness Masterclass helps you find the support you need to make your dreams come true.

Frequently Asked Questions

What is expected from a new manager?

As a new manager, it is expected that you establish clear goals and objectives for yourself and team members, communicate expectations transparently, delegate effectively, provide constructive feedback on performance, offer support when needed, and ensure that individual employees have a clear understanding of their roles through job descriptions and check-ins. Striking a balance between setting high standards while being approachable and supportive is also crucial to success.

What are the top 3 qualities you expect from a new manager?

We would like to suggest three essential qualities for a new manager to possess. Firstly, great communication skills are crucial; they should be transparent and able to articulate expectations clearly. Secondly, effective delegation skills; new managers should be able to delegate tasks effectively among team members while ensuring accountability. Lastly, good leadership skills; they should strive to motivate and inspire their team members towards achieving common goals. These three qualities can set the foundation for a successful career as a new manager.

How do you set expectations as a new manager?

As a new manager, setting clear expectations from the start is essential. Begin by defining your goals and objectives for yourself and your team, and communicate them transparently to your employees. Regular check-ins ensure everyone is on the same page and adjust expectations. Be open to feedback and willing to make adjustments where needed. Setting realistic expectations and holding yourself accountable will lead to a successful management career.

Other Related Blogs

Top 10 New Manager Skills That You Must Learn

Top 10 New Manager Skills That You Must Learn Congratulations on your promotion as a new manager! It’s a big transition and can be challenging. You may have been an…

5 Ways of Coaching for New Managers in the Age of AI

5 Ways of Coaching for New Managers in the Age of AI In today’s rapidly evolving business landscape, new managers face unique challenges. Not only do they have to adapt…

Know the best sales manager 30 60 90 day plan to be an efficient leader

Know the best sales manager 30 60 90 day plan to be an efficient leader Are you a sales manager looking to make a strong impression on your new team…

Be a Star Sales Manager: Top 6 Skills needed and ways to enhance them

Be a Star Sales Manager: Top 6 Skills needed and ways to enhance them Behind every successful sales team, there is an exceptional sales manager. A sales manager is critical…

5 Tips on Creating a Growth Mindset Culture in Teams

5 Tips on Creating a Growth Mindset Culture in Teams

The culture of an organization can make or break it. And when it comes to teams, the importance of instilling a culture of growth mindset cannot be overstated. A growth mindset believes abilities and intelligence can be developed through hard work, dedication, and persistence. It fosters creativity, innovation, and resilience in individuals and teams. This blog post will dive deep into what a growth mindset culture is and why teams need to embrace it. We will also give you five practical tips on creating a growth mindset culture in your team. By following these tips, you can inspire your team to achieve their full potential and drive success for your organization.

Understanding Growth Mindset Culture

Embracing a growth mindset culture is crucial for teams to thrive. This type of culture is focused on learning and development, where team members are encouraged to see challenges as opportunities for growth. Instead of just focusing on achieving goals, the emphasis is on celebrating progress and effort. In such an environment, managers see mistakes as part of the learning process, which fosters a supportive atmosphere for taking risks and trying new things. Providing training and mentorship programs continuously is also essential in cultivating this type of culture.
Learn more about a growth mindset here: How Can Managers Develop A Growth Mindset Within Their Team

Why is a Growth Mindset Culture Important for Teams?

In today’s fast-paced and ever-changing world, adaptability is crucial for success. A growth mindset culture promotes continuous learning and innovation, making it a valuable asset for any team. By embracing challenges and seeing them as opportunities for growth, team members are more likely to take calculated risks and innovate.  Moreover, a culture of growth mindset fosters team members’ collaboration, feedback, and communication. It can also increase employee engagement and job satisfaction, as team members feel supported in their development and progress. Ultimately, teams that embrace a growth mindset culture are better equipped to navigate change and challenges while continuously improving themselves.

5 Tips to Create a Growth Mindset Culture in Teams

To create a growth mindset culture in teams, it is crucial to encourage a willingness to learn and embrace challenges. Team members should feel comfortable taking risks and trying new things, even if they may fail. A culture of feedback and constructive criticism should also be promoted, allowing team members to learn from their mistakes and improve continuously. Emphasizing the importance of effort and hard work over innate abilities or talent can further support a growth mindset culture. By fostering collaboration and teamwork to achieve shared goals, team members can learn from each other’s strengths and weaknesses, creating an environment of mutual learning and development. Finally, recognizing and celebrating individual and team growth and progress toward goals can reinforce the importance of embracing challenges as opportunities for growth.

Encourage Continuous Learning and Development

Fostering a growth mindset culture starts with encouraging continuous learning and development. It involves providing team members with opportunities to enhance their skills and knowledge, whether through attending training sessions or taking on new challenges. By emphasizing ongoing education, individuals can cultivate a passion for learning that will drive them toward personal and professional growth. In addition, recognizing and celebrating individual and team achievements can fuel motivation and commitment to pursuing excellence. Creating a culture of growth mindset requires leaders to prioritize continuous learning as a cornerstone of their team’s success.

Foster Collaboration and Feedback

Collaboration and feedback are vital to creating a growth mindset culture in teams. When team members collaborate and share their ideas, they are more likely to learn from each other and achieve better outcomes. By encouraging open communication and creating opportunities for joint projects or tasks, team members can learn to appreciate different perspectives and approach problems from multiple angles. As a manager and team member, regular constructive feedback is also essential. It can help identify areas for improvement and encourage individuals to set goals that align with the team’s objectives. Celebrating successes and failures as learning experiences can reinforce the importance of collaboration, teamwork, and a growth mindset culture.

Embrace Failure as a Learning Opportunity

When it comes to creating a growth mindset culture in teams, embracing failure as a learning opportunity is crucial. Failure is often viewed as unfavorable and should be avoided at all costs. However, in a growth mindset culture, team members are encouraged to take risks and try new things without fearing failure.  Leaders should focus on the process rather than just the outcome and provide constructive feedback instead of criticism to help foster a culture of growth mindset. By celebrating small successes along the way and viewing failures as opportunities for learning, teams can grow and improve their skills, knowledge, and abilities.

Lead by Example

Effective leadership is at the heart of creating a growth mindset culture within teams. Leaders who lead by example and model a growth mindset can inspire their team members to do the same. Encouraging team members to take risks, learn from mistakes, and embrace challenges is crucial in cultivating a culture of continuous learning and development. Providing constructive feedback that focuses on effort and progress rather than innate abilities can also help foster a growth mindset culture.  Creating a safe and supportive environment where team members feel comfortable sharing their ideas and asking for help can further reinforce the importance of growth and development. When leaders prioritize growth and learning as part of their leadership style, they set their teams up for success both in the short term and for long-term growth and sustainability.

Celebrate Achievements and Progress

Celebrating the progress and achievements of team members is critical to sustaining a growth mindset culture. Acknowledging small steps and victories along the way reinforces the importance of growth and development and motivates team members to continue learning.  By providing regular feedback and recognizing the efforts of individuals, leaders can create an environment where team members feel valued and supported. This culture of appreciation not only helps build confidence but also encourages everyone to strive toward excellence. Leaders should prioritize celebrating their teams’ successes, as this creates a positive atmosphere that inspires everyone to work together towards achieving the larger goals.


Creating a culture of growth mindset in teams takes work but is worth the effort. When team members are encouraged to take risks, learn from mistakes, and embrace challenges, they are likelier to reach their full potential. In addition, it leads to higher job satisfaction, increased productivity, and better results overall. Following these five tips on creating a growth mindset culture in teams can help your team succeed and become a high-performing unit. Remember to encourage continuous learning and development, foster collaboration and feedback, embrace failure as a learning opportunity, lead by example, and celebrate achievements and progress. Ready to start building a growth mindset culture? Explore more content on Risely!

Take the next step with a free growth mindset toolkit for managers and leaders!

Grab your free copy of the growth mindset toolkit now to work with templates and sample statements designed by experts.

What is a growth mindset culture? 

A growth mindset culture enables teams and managers to embrace challenges as learning opportunities. It allows them to re-think hurdles and failures as stepping stones to success. Such teams are open to unconventional ideas and risks.

What are the key characteristics of a growth mindset workplace culture?

The key characteristics of a growth mindset culture in the workplace are: 
– The team sees challenges as opportunities. 
– The team visualizes unconventional ideas into plans. 
– The team is open to taking risks and embraces innovation. 

What are the benefits of a growth mindset culture?

A growth mindset culture enables teams to overcome hurdles. Overall, it allows managers to become effective leaders who can foresee and fight challenges with their teams with the help of a mindset devoted to learning, growing, and progressing continuously. 

Other Related Blogs

Growth Mindset Training For Leaders: When Should You Take It

Growth Mindset Training For Leaders: When Should You Take It One key factor contributing to leaders’ success is their mindset. A growth mindset, as opposed to a fixed mindset, is…

6 Must Read Growth Mindset Books For People Managers

6 Must Read Growth Mindset Books For People Managers As a people manager, having a growth mindset is crucial for success in managing and developing your team. A growth mindset…

5 Ways Self Awareness At Work Helps You Shine

5 Ways Self Awareness At Work Helps You Shine If you are a manager, you would want to be sure of yourself. After all, a good people leader can embrace…

6 Best Growth Mindset Interview Questions (with Sample Answers)

6 Best Growth Mindset Interview Questions (with Sample Answers) A growth mindset has become more important than ever before. The concept of a growth mindset revolves around the belief that…

Importance of Appreciation at Work (With 5 Samples for Managers)

Importance of Appreciation at Work (With 5 Samples for Managers)

As a manager, you are responsible for ensuring that your team is motivated and productive. One of the best ways to achieve this is by showing appreciation for their hard work. Appreciation at work can be defined as recognizing and valuing a team member’s contributions. It has been proven that team members who feel appreciated are more engaged, committed, and satisfied with their jobs. In this blog post, we will discuss why managers should show appreciation at work, the languages of appreciation in the workplace, the effects of appreciation on performance and job satisfaction, and how managers can show appreciation at work. We have also included some common mistakes to avoid when showing appreciation at work. Read on for great tips on improving your team’s morale and creating a positive work environment.

What is appreciation at work?

Introducing a workplace appreciation culture is crucial for fostering employee satisfaction and motivation. It involves recognizing employees’ hard work and dedication, which can encourage them to continue delivering quality work. Appreciation at work refers to recognizing and acknowledging an employee’s efforts, contributions, and achievements. Appreciation can come in many forms, from a simple verbal acknowledgment to offering tangible rewards. For managers, it’s essential to provide specific and timely appreciation to employees, highlighting their contributions in team meetings or a personalized thank you note. Doing so can create a more positive work environment that encourages growth and productivity.

Why should managers show appreciation at work?

Introducing a culture of appreciation at work can benefit managers and their teams alike. When managers show appreciation, it can boost employee morale, increase job satisfaction, and improve productivity. In fact, studies have shown that employees who feel valued are more likely to perform better and stay with a company long-term. Underappreciated employees, on the other hand, are likelier to be dissatisfied and consequently, unproductive, Furthermore, creating a positive work environment through appreciation can foster stronger team relationships and help employees feel more connected to the company’s mission and values. Ultimately, when managers demonstrate gratitude and recognize their employees’ contributions, it sets the stage for a more engaged and motivated workforce.

Employee Recognition and Appreciation

Employee recognition and appreciation are vital in creating a positive organizational culture for growth. It is essential to employee engagement, job satisfaction, and overall productivity. Employees who feel valued and appreciated are more likely to go above and beyond. Whether it’s verbal praise or tangible rewards, showing appreciation can motivate employees to perform at their best. Moreover, regular recognition can help build stronger relationships between managers and team members, leading to a more cohesive working environment.

Boosting Employee Morale

Maintaining a positive work culture is crucial for boosting employee morale, and appreciation can play a significant role in achieving this goal. When managers take the time to recognize their employees’ hard work and contributions, it creates a sense of value and support. Employees who feel appreciated are likelier to remain engaged, leading to increased motivation and job satisfaction. Familiar gestures of appreciation, such as verbal recognition or small tokens of gratitude, can impact employee morale, creating an environment where team members feel valued and supported. Investing in appreciation can lead to better team dynamics and improved overall performance.

The Languages of Appreciation in the Workplace

When showing appreciation at work, it’s important to understand that not everyone feels valued similarly. This is where the concept of “languages of appreciation” comes into play. Just as people speak different languages, they also have different ways of feeling appreciated. For example, some team members might prefer verbal recognition for their hard work, while others might like quality time for their growth. As a result, managers can create a more positive work environment and foster better team dynamics by understanding and tailoring appreciation to individual employees’ preferences.

Effects of Appreciation in the Workplace

Appreciation is a powerful tool for improving morale and increasing productivity in the workplace. Employees who feel valued and respected are more likely to be motivated to perform well and take pride in their work. This positive attitude can lead to better collaboration, stronger relationships with colleagues, and overall job satisfaction. On the other hand, when employees feel undervalued or unappreciated, they may become disengaged or even actively disenchanted with the company, leading to lower productivity and higher turnover rates. Therefore, managers who understand the importance of appreciation are better equipped to create a positive work environment that encourages employees to perform at their best.

Positive impact on employee performance

Recognizing and expressing appreciation for employees can positively impact their performance. Employees who feel valued and appreciated are more likely to be motivated and engaged. Regularly recognizing employees for hard work can also improve communication and foster a positive work culture. Managers can show appreciation through verbal recognition, written notes or emails, or even small tokens of appreciation like gift cards or company swag. Overall, investing in employee appreciation can have a significant impact on the success of a company.

Creating a positive work environment

A positive work environment is vital for employee satisfaction and motivation. In addition, it can lead to increased productivity and better retention rates. Managers play a crucial role in creating such an environment by fostering open communication, encouraging teamwork, and recognizing employee achievements. In addition, simple gestures like saying thank you or acknowledging hard work can greatly make employees feel valued. Overall, prioritizing a positive work environment through appreciation can be the key to success for any company.

Lowering employee turnover

Reducing employee turnover is a crucial goal for any team. High turnover rates can lead to increased expenses, decreased productivity, and a loss of institutional knowledge. By showing appreciation to employees regularly, managers can create a work environment that fosters loyalty and commitment. In addition, employees who feel valued are more likely to stay with the company, reducing the need for costly recruitment and training processes. Appreciation can also improve communication, teamwork, and overall morale, creating a positive work culture that benefits everyone involved. As such, employee appreciation is an investment in the team’s success.

How Can Managers Show Appreciation at Work?

Effective management requires a consistent effort to show appreciation toward team members. By cultivating a workplace appreciation culture, managers can foster higher levels of job satisfaction, improve employee retention rates, and boost overall productivity. Managers can show appreciation at work in several ways, from offering specific and timely praise for hard work to providing opportunities for employee growth and development. Celebrating team successes, showing gratitude through gestures like handwritten notes or small gifts, and encouraging open communication and work-life balance are effective ways to demonstrate employee appreciation. A few main ways to take note of are:

Using Words of Praise

Effective communication is vital when it comes to showing appreciation at work. One of the most straightforward ways managers can show appreciation is by using words of praise. Genuine and specific praise is an easy and effective way to boost employee morale and increase productivity. When praising, be clear about what you appreciate, highlight the team member’s actions or achievements, and use positive language. Remember that insincere or generic comments can do more harm than good, so make sure your expressions of gratitude are heartfelt and genuine.

Messages to Show Appreciation

It’s important to remember that showing appreciation at work doesn’t have to be a grand or elaborate gesture. Sometimes, even a simple message of thanks can make a big impact. For example, writing a thoughtful note or email expressing gratitude for a job well done can go a long way in fostering a positive workplace culture. It shows your team members that their hard work and contributions are noticed and valued, helping to boost their job satisfaction and motivation. In addition, showing appreciation through messages is a cost-effective and easy way to maintain morale and build stronger relationships with your team members. A few sample messages for employee appreciation at work are:
  • I wanted to take a moment to recognize your hard work and dedication to the team. Your contributions have not gone unnoticed, and I appreciate all that you do.
  • Thank you for going above and beyond on this project. Your attention to detail and willingness to put in extra effort made all the difference.
  • Your positive attitude and willingness to take on new challenges is truly inspiring. You make our team stronger, and we’re lucky to have you.
  • I wanted to acknowledge the progress you’ve made in your role. Your growth and development have been impressive, and I’m proud to have you on our team.
  • I just wanted to say thank you for being a reliable team member. Your consistency and dependability make it easier for all of us to do our jobs effectively.

Using Rewards and Recognition

Providing rewards and recognition is an effective way for managers to show appreciation at work. The benefits of providing such incentives are multifaceted, as they help motivate employees, improve their job satisfaction, and ultimately lead to higher performance levels. Rewards can range from small tokens of appreciation like handwritten notes or gift cards to more effective forms of recognition like bonuses, promotions, and special projects. Recognition can come through public praise, individual feedback sessions, or company-wide announcements. Managers must tailor rewards and recognition to each employee’s accomplishments or contributions.

Provide More Development Opportunities

Employees who feel supported in their career development are more likely to be engaged and motivated at work. Therefore, providing development opportunities is crucial to showing appreciation at work. Development opportunities can include job training, mentorship programs, or educational opportunities. As a manager, it’s important to regularly assess the skills and interests of your team members to identify areas for growth and provide appropriate resources. Employees given ample opportunities to develop their skills and knowledge are more likely to stay with the company long-term, thus improving employee retention rates. It increases productivity, higher job satisfaction, and a positive workplace culture. By investing in your team member’s professional growth, you’re showing appreciation and investing in your team’s future success.

Practice Gratitude

One of the simplest yet most effective ways for managers to show appreciation at work is by practicing gratitude. By expressing genuine thanks and recognizing employee achievements, managers can boost morale, increase engagement, and foster a culture of positivity. Additionally, offering perks like flexible work schedules or paid time off for volunteering shows employees that their contributions are valued beyond just their work performance. Finally, consistent gratitude can increase productivity, job satisfaction, and loyalty.

Check out employee appreciation ideas

Employee appreciation at work does not need to be limited to just sayings, but moves into actions too! Giving your team a much needed break, or organizing luncheons to bond over food are great ways to appreciate your team too. Customized hampers for festive occasions and informal meetings provide great opportunities to express how grateful you are toward your team as well.

Mistakes to Avoid in Showing Appreciation at Work

Managers must avoid certain mistakes that undermine their efforts when showing appreciation at work. Ensure that you do not fall into these common traps at work while showing appreciation to your team:

Insincere Expressions

In the workplace, expressions of appreciation are crucial for building positive relationships and increasing employee satisfaction. However, insincere expressions can do more harm than good. Being genuine and specific when expressing appreciation to your employees is essential. Using generic phrases or compliments may sound insincere and damage the relationship between management and employees. Instead, take the time to understand what your employees value and tailor your expressions of appreciation accordingly. Showing appreciation for small victories and big accomplishments can help build a culture of positivity in the workplace.

Not being Consistent

Consistency is vital when it comes to showing appreciation at work. Inconsistent recognition can lead to confusion and mistrust among employees, ultimately impacting their productivity and job satisfaction. Therefore, it’s essential to set a regular schedule for reviewing performance, such as a weekly or monthly program. It ensures that every employee gets acknowledged and avoids the perception of playing favorites. Consistent appreciation reinforces positive behaviors, encourages a sense of teamwork, and fosters a culture of appreciation in the workplace.

Appearing Biased or Unfair

Maintaining an equitable workplace is essential for building a positive work culture. Showing appreciation to only some team members and not others can create a sense of bias or unfairness in the workplace, leading to low morale and employee turnover. Instead, managers should acknowledge the efforts of all team members, regardless of their job title or position, by implementing a fair recognition program that rewards everyone equally. Open communication and transparency throughout this process will ensure everyone understands the recognition process and feels valued in the workplace.


Appreciation at work can create a positive work environment, boost employee morale, and improve performance. As a manager, it is crucial to understand the different languages of appreciation and how they impact your team. Recognizing and appreciating your team’s efforts can increase job satisfaction, reduce turnover rates, and improve overall productivity. However, it’s essential to avoid common mistakes when showing appreciation at work, such as insincere expressions or appearing biased or unfair. To learn more about how you can show appreciation in the workplace effectively, check out our five sample messages for managers in the blog above.

Sharpen your communication skills to encourage your team members at work!

Take the first step to an exciting learning journey with the free communication skill assessment for managers.


What is an example of good work appreciation?

An example of good work appreciation could be acknowledging an employee’s efforts by publicly recognizing their contributions, expressing gratitude through a personal note or email, or offering a meaningful reward or incentive to show your appreciation.

What are the 5 ways of appreciation in the workplace?

The 5 ways of appreciation in the workplace are: 1) verbal recognition, 2) written appreciation, 3) offering flexible work arrangements, 4) providing professional development opportunities, and 5) offering tangible rewards such as bonuses or extra time off. These actions can boost employee morale and productivity.

Other Related Blogs

Do boring stand-ups leave your team sleepy?

Do boring stand-ups leave your team sleepy? Whether to stand up or not to stand up is the real question. Does your team drag through those early morning stand-up calls?…

Acing Mid-year Performance Reviews: 7 Useful Tips for Managers

Acing Mid-year Performance Reviews: 7 Useful Tips for Managers As a manager, mid-year performance reviews can be pretty daunting. But they don’t have to be! Mid-year reviews allow managers to…

Consensus Decision Making: How To Use It At Work

Consensus Decision Making: How To Use It At Work How do decision-making processes at work differ from those in the family? In the office, everyone wants a say in decisions,…

7 Warning Signs Your Team is Feeling Underappreciated at Work

7 Warning Signs Your Team is Feeling Underappreciated at Work Do you ever feel like some team members seem disengaged from their work and lack the enthusiasm they used to…

Team Learning: How To Promote Successful Collaborations

Team Learning: How To Promote Successful Collaborations

Teamwork makes the dream work. You might have heard it several times, but have you ever heard about team learning? Team learning is a collaborative approach to problem-solving where team members work together to achieve a common goal. In this blog post, we will dive deep into team learning, its importance, and its benefits in the workplace. You will learn how adopting team learning can improve problem-solving abilities, enhance communication skills, increase collaboration, and lead to better decision-making. We will also discuss the possible pitfalls of team learning and how to avoid them while implementing them at work. Lastly, we will share some best practices for successful learning that can help your team. thrive.
Collaboration among team members is the core of team learning. Leveraging all team members’ diverse experiences, knowledge, and skills helps create more innovative solutions to complex problems. Learning in teams can help individuals develop critical thinking skills and encourage them to think beyond their perspectives. It fosters an environment that promotes trust, respect, and accountability amongst team members, ultimately leading to better communication and increased productivity. This approach benefits the team and helps each individual’s personal growth and development. Successful teams rely on solid teamwork to achieve their goals in today’s fast-paced work environment. Team learning is essential to effective teamwork as it promotes collaboration and communication within the workplace. Learning in teams can increase productivity and problem-solving skills by encouraging team members to share knowledge and expertise. In addition, it creates a positive work environment where everyone feels valued and supported, fostering employee growth and development that benefits both the individual and the organization. Ultimately, by adopting team learning in the workplace, managers can improve their bottom line and stay ahead of the competition. Read more: Why Training and Development is Important for Teams?
Collaboration and teamwork are essential components of any successful organization. When team members work together, they can share information, ideas, and perspectives to solve problems more effectively. This is where team learning plays a crucial role. With a group learning approach, individuals can bring their unique skills and expertise to the table, allowing diverse perspectives to be shared. As a result, it leads to improved problem-solving abilities, enhanced creativity, and better decision-making. Moreover, it also promotes communication and collaboration skills among individuals. Working together towards a common goal helps create a positive work environment where everyone feels valued and supported. Participation in team learning activities can also lead to personal growth and development for individuals within the team while benefiting the organization as a whole. Overall, embracing learning with teams can significantly improve a team’s productivity and help it stay ahead of its competition.

Improved Problem-Solving Abilities

Effective problem-solving is a critical skill in the workplace, and team learning can help individuals and teams develop this skill. By bringing together people with different perspectives, experiences, and approaches to problem-solving, learning with teams encourages a more thorough analysis of problems and leads to better solutions. It also allows team members to learn from each other’s strengths and weaknesses. It fosters active participation and engagement from the team members, leading to increased productivity and success for the team as a whole. With improved problem-solving abilities, teams can confidently tackle complex challenges, leading to better outcomes for the team.

Enhanced Communication Skills

Effective communication is essential in any collaborative effort, and team learning provides the perfect setting to hone these skills. Learning in teams promotes active listening and encourages open, honest communication by allowing team members to share their ideas and perspectives. Through this process, individuals can learn from each other’s experiences and better understand different viewpoints, leading to improved problem-solving and decision-making. Moreover, effective communication also leads to a more positive team dynamic, increased trust among team members, and an overall more productive work environment. Therefore, enhancing communication skills through team learning can have a profound impact not only on personal relationships but also on professional ones.

Increased Collaboration

Collaboration is at the heart of team learning. It allows team members to combine their strengths and perspectives, leading to more innovative and effective solutions. By working together on projects, individuals can share knowledge and skills, build stronger relationships, and encourage one another to take risks. Collaboration also fosters a culture of trust and respect that makes it easier for team members to communicate openly and honestly with one another. Ultimately, increased collaboration through learning in teams can lead to improved problem-solving skills, higher productivity, and better outcomes for the team leading to professional development of the members.

Better Decision-Making

Effective decision-making is crucial for the success of any team, and team learning can significantly enhance this process. By pooling together the knowledge and expertise of multiple individuals, learning in teams can lead to more informed decisions that consider a more comprehensive range of perspectives. This approach also encourages open communication and constructive criticism, reducing the risk of groupthink or bias in the workplace. Involving team members in decision-making can increase their investment in the outcome and improve overall morale. Being aware of potential pitfalls hindering the process is essential when implementing learning with teams.
  • A lack of trust among team members can lead to communication breakdowns and reluctance to share ideas.
  • Dominant personalities may dominate the conversation, while others may feel intimidated or ignored.
  • Resistance to change is another common issue, as individuals may struggle to adapt to new ways of thinking or working.
  • Feedback is also crucial for team learning – without constructive criticism, individuals may not improve their skills or knowledge.
  • Poor time management can make it challenging for team members to meet regularly and participate fully in learning.
By being aware of these pitfalls and addressing them proactively, managers can work towards more effective and collaborative learning experiences.
Introducing team learning in the workplace can be daunting, but the benefits of doing so can significantly impact productivity and employee satisfaction. By adopting these best practices, managers can improve teamwork, increase productivity, and enhance overall performance.

Providing Resources and Training

The success of learning with teams in the workplace depends on providing adequate resources and training opportunities. Team members need access to relevant materials, such as articles, videos, and books that will help them develop the skills required for effective collaboration. In addition, managers can create a culture of continuous learning by conducting training sessions on teamwork and clear communication. These training sessions can equip employees with the necessary skills to work cooperatively and overcome challenges that may arise during team projects. Additionally, providing constructive feedback to team members is essential for improvement. Team members should be encouraged to learn from their mistakes and celebrate successes as a team. By providing these resources and training opportunities, managers can foster an environment where team learning is valued, recognized, and supported.

Encouraging Open Communication

Effective team learning requires open communication among team members. Encouraging everyone to speak up and share their thoughts can lead to better problem-solving, faster decision-making, and improved collaboration. In addition, when team members feel heard and valued, they are more likely to trust one another and work together towards a common goal. Creating a safe space where everyone feels comfortable sharing their opinions is essential for open communication. Managers should model this behavior by actively encouraging participation from all members during meetings and discussions. By establishing norms for communication early on and reinforcing them regularly, teams can create a culture of openness that promotes continuous learning and improvement.

Establishing Team Norms

When it comes to team learning, establishing clear and agreed-upon norms is essential for effective collaboration. Team norms are the shared expectations, values, and guidelines that govern how team members interact and work together. By establishing these norms, teams can promote a more positive working environment and improve communication among team members. Some examples of typical team norms include active listening, constructive feedback, respecting the diversity of opinions, and being punctual for meetings. Establishing these norms from the outset can help build trust among team members and promote accountability within the group. Regularly revisiting and adjusting the team’s standards can also ensure that the team continuously improves its collaboration and learning processes. Team learning is a powerful tool to help your team succeed. It fosters improved problem-solving abilities, enhances communication skills, and increases collaboration and better decision-making. However, it’s essential to be aware of the pitfalls of team learning, such as groupthink and lack of accountability. To make team learning work for your organization, you must provide resources and training, encourage open communication, and establish team norms. Following best practices in team learning will ensure that your teams are more productive, efficient, and successful in achieving their goals. To learn more about the best practices in management that can help you succeed at work, check out our Knowledge Base.

Strengthen your communication skills to build healthier workplaces.

Get your communication skills assessed now to understand hidden mistakes that hold you back.


What is the importance of team learning?

Team learning is important because it promotes collaboration, innovation, and problem-solving among team members. When individuals learn together as a team, they can leverage their collective knowledge and expertise to develop creative solutions to complex problems and achieve common goals.

What is team learning and examples?

Team learning refers to the process of individuals learning together as a team, sharing knowledge, and collaborating to achieve common goals. Examples include team-based training programs, cross-functional project teams, and collaborative problem-solving sessions.

How do you achieve team learning?

To achieve learning with teams, organizations can promote a culture of collaboration and knowledge-sharing, encourage cross-functional teams and projects, and provide opportunities for ongoing learning and development. Team members can work together to identify shared goals and objectives, establish clear communication channels, and regularly reflect on their progress and learnings.

Exit mobile version