Decision Making And Emotional Intelligence

5 Ways Good Managers Combine Decision Making And Emotional Intelligence

Emotions play an essential role in decision-making processes. While people pay attention to rational factors such as decision-making scenarios, risk-taking, or performance-improvement potentials, emotions are a factor that influences decision-making outcomes unknowingly, pretty much constantly.

Emotions such as fear and anxiety can discourage people from taking risks or making decisions that may not be ideal. Therefore, managers need to understand how emotions affect decision-making and how they can minimize the negative impact of emotions on decision-making. This blog discusses how good managers combine decision making and emotional intelligence to achieve better decision outcomes with their teams.

How do emotions impact decision making?

Create biased perceptions

When emotions such as fear or anxiety are strong, they can cause us to form biased perceptions of the situation. For example, if someone fears making a decision, they may see all possible adverse outcomes and become paralyzed by fear. This type of bias can seriously impact our ability to make sound decisions. In another instance, a biased perception of team members as lazy can keep them from delegating tasks effectively. In all such cases, decision making happens in a narrow domain and does not account for all possible outcomes.

Affect motivation

In some cases, emotions can impact our motivation to make a decision. For example, feelings of guilt or regret may lead us to change our minds about making a decision after we have already made it. Alternatively, feelings of pride or confidence can increase the likelihood that we will take risks in decision-making scenarios. In either case, decisions are not always based on rationality. As a result, it can severely impact teams when they are facing challenging situations.

Limit critical thinking

Emotions can also impair our ability to think critically about a decision. For example, emotions may cause us to forget the facts of a situation or make decisions without proper research. It can lead to bad decision making because we are not taking into account all possible factors that could impact the outcome of a decision. In some cases, emotions may even override rational judgments and lead us astray from the truth. They impair the judgment ability of a manager if not used properly.

Pushes toward faster outcomes

Emotions can also push us in the direction of faster decision making. For example, emotions may cause us to make decisions based on intuition rather than facts. Intuition is a process that uses our past experiences and knowledge to generate answers without having to go through logic or deduction. However, intuition is not always accurate because it does not consider all the possible factors that could impact an outcome. In such cases, decision making based on intuition can lead to bad decisions with severe consequences. Acting on strong emotions can lead managers to make quick decisions for things that need careful thought – leading to troubles for the teams.

Learn more about intuitive decision making style here.

Good managers combine decision making and emotional intelligence and optimize outcomes. Emotional intelligence is a must-have for managers who can efficiently navigate decision making using their emotional intelligence. Managers with emotional intelligence know how to manage their emotions and those of others. It provides them the ability to react effectively and make sound decisions in any given situation. In addition, good managers can recognize and understand the emotions in others, which helps them effectively communicate and build relationships with others.

They also know how to reduce stress and increase productivity by using emotion positively. Good managers understand the role of emotions in decision making and use that knowledge to improve performance. They know that emotions can be a valuable asset when making tough decisions, as they can provide insight into a situation or perspective that can help create effective solutions. As such, good managers can leverage emotion efficiently in decision making and achieve optimal outcomes every time.

Check out the key signs of emotional intelligence in managers to know more.

How to bring together Decision Making And Emotional Intelligence?

Emotions are a crucial part of decision-making processes. Therefore, you must be able to recognize emotions that can impact decision-making and learn how to manage them. It helps you make better decisions and avoid negative emotional bias. Here are a few tips for smartly combining decision making and emotional intelligence as a manager.

Look for evidence

Before making a decision, always look for evidence. The more information you have about the situation, your decision will be better. Use facts and figures to support your argument rather than emotions or feelings. This way, you’ll avoid emotional biases that often cloud judgment in critical decisions. When facing a challenging situation, look for alternatives with a clear mind.

Be aware of your own emotions

Are you constantly reacting emotionally to everything? If so, it might be time to start paying attention to your emotions and how they impact decision-making. Be honest with yourself – do certain things make you happy or angry? Why are those reactions happening? Once you understand your emotions and how they impact decision-making, you can start to manage decision making and emotional intelligence better. Self-awareness is a great asset for managers.

Set objective outcomes

When making decisions, always set objective outcomes that you wish to achieve through them. It will help you stay focused on the task at hand and avoid emotional tunnel vision. Objectives can range from making a clear route for higher sales to building a resilient team. When you have clear goals in mind, it’s much easier to make sound decisions under pressure.

Use benchmarking

Benchmarking is a great way to compare your current performance to others in the same or similar field. It identifies areas where you can improve and find new ways to achieve success. You will increase your chances of making intelligent decisions and exceeding expectations by continuously comparing yourself to best-in-class standards. Moreover, managers can create criteria for their choices to ensure that emotions do not overpower decisions.

Automate processes with AI

If emotions often cloud decision making, AI can help automate processes and cut down on human error. By using artificial intelligence in critical decision-making, organizations can save time and money while improving accuracy and efficiency. Additionally, AI-enabled decision making allows for a more rapid response to changing situations – an essential asset in today’s competitive environment.

Take external feedback too

While it is important to process feedback internally, taking external criticism can be equally helpful in improving decision making. By openly accepting and incorporating constructive criticism into your decision-making process, you will enhance the quality of your decisions while also broadening your perspective. Furthermore, by building a culture of openness and collaboration, you are more likely to succeed than if decisions were made solely based on personal opinion.

Understanding emotions will also go a long way in managing your emotions. In addition, you should try emotional intelligence techniques such as self-awareness, emotional regulation, and empathy under your belt. These techniques help you stay focused on the task and make better decisions. Lastly, working with your team to effectively use decision making and emotional intelligence will help you thrive in a complex environment.


The decision-making process is a rational one. It involves thinking through the pros and cons of a decision, weighing them against each other, and making a decision based on that analysis. However, emotions are a part of decision-making processes. They play an essential role in decision-making. However, they should not lead the process. If decision-making is done well, emotions can work to your advantage. If you’re able to manage decision making and emotional intelligence well, they can help you make better decisions and ensure that your choices are based on facts and logic.

Can you make decisions unaffected by emotions?

Test your decision making skills for free with the decision making self-assessment for managers.

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