Empathetic Managers

call center problems

The Top 9 Call Center Problems That Bug Managers

The Top 9 Call Center Problems That Bug Managers Managing a call center can be challenging, especially when faced with various problems that can hinder its smooth operation. From high employee turnover rates to long wait times and low customer … Read More

know your team

How To Know Your Team Better? 10+ Questions For Managers

How To Know Your Team Better? 10+ Questions For Managers In a team, you make decisions based on the strengths of your members. It is also one of the ways you get to know your team better. A manager’s job … Read More

Decision Making And Emotional Intelligence

5 Ways Good Managers Combine Decision Making And Emotional Intelligence

5 Ways Good Managers Combine Decision Making And Emotional Intelligence Emotions play an essential role in decision-making processes. While people pay attention to rational factors such as decision-making scenarios, risk-taking, or performance-improvement potentials, emotions are a factor that influences decision-making … Read More

Positive Feedback Examples

10+ Positive Feedback Examples for Managers at Work

10+ Positive Feedback Examples for Managers at Work Good feedback is the cornerstone of employee engagement and performance. It inspires employees to work hard and strives to improve performance in the team. Feedback is vital for managers to identify areas … Read More

importance of empathy

What Is The Importance Of Empathy In Management? 5 Tips To Develop It

What Is The Importance Of Empathy In Management? 5 Tips To Develop It Many people wonder what empathy is and wonder about the importance of empathy for teams. So let’s start by understanding what exactly the widely used term “Empathy” … Read More