Emotional Competence: The second key pillar for Manager Effectiveness
Emotional competence in the context of managers is the ability to be self-aware of their own emotions and have a social awareness of the emotions of their employees. They should also use that information to manage employee interactions and create a productive and positive work environment. It is an essential skill for managers because it allows them to effectively deal with their employees’ emotions. Emotional competence is also a critical factor in decision-making.
To be an effective manager, you must have a good understanding of how emotions work. You need to be able to read the emotions of your employees and respond accordingly to maintain a healthy workplace environment. Additionally, you must empathize with your employees and understand their feelings to establish trust. Finally, you need the ability to set limits without resorting to too much emotional blackmail or coercion.
Essentially, there are 9 reasons why emotional competence is critical for managers. Read more.
There are four significant constituents of emotional competence for managers.
- Overall emotional management
- Handling team tensions
- Managing conflicts