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Overwhelmed Employees

7 Ways To Help Overwhelmed Employees On Your Team

Your team’s productivity is built upon the efforts made by your team members. With the valuable assistance of their managers and leaders, employees do their best to set new standards of efficiency in the organization. But, employees getting overwhelmed with the constant flow of work is also typical. Sometimes, the reason may not even lie in the workplace directly. In an increasingly connected world, feeling overwhelmed is more frequent, too.

Overwhelmed workers cannot contribute effectively, losing focus and willingness to work. As a result, the team’s performance suffers massively. It poses a significant challenge to managers. This blog will uncover the solution to helping overwhelmed employees in your team. In addition, we will begin by understanding why an employee could feel overwhelmed at work. After this, you can build growth hacks for your teams that shoot up productivity manifold. So, let’s get started!

There isn’t any uniform picture of the overwhelmed employee. But you can generally identify them with the tired look on their face and a task list that runs longer than their work hours. Typically, overwhelmed workers appear stressed. They might lose the ability to focus and instead adopt a haphazard working style. As a consequence of this mess, struggling employees are often unable to achieve their true potential. In order to help these employees and your team, you need to begin by identifying the overwhelmed employees.

How can you tell that an employee is overwhelmed?

signs of Overwhelmed Employees

Visible changes in mood and relationships

The first sign of identifying an overwhelmed employee will be their interaction with the team. Typically, employees who are overwhelmed will end up being inconsiderate toward their team members. You might witness increased conflicts, where one colleague snapped at the rest over a seemingly simple matter.

Overwhelmed workers will find it hard to navigate delicate relationships in the workplace as their energy is spent on other tasks, leaving none for socialization and interaction. Managers can see if an employee has slowly started to reduce engagement – they show up less for meetings and even less for informal arrangements – it is a strong sign that work might overwhelm them. Burnout and feeling overwhelmed are closely related.

Fall in productivity

The productivity of overwhelmed workers usually falls. It happens because they are constantly stressed about the pending matter at hand. The urge to multitask and get done with things rapidly throws efficiency out of the equation. Overwhelmed employees might often miss deadlines or turn in half-baked assignments as they do not get sufficient time and energy to complete the jobs efficiently.

Consistent distractions

Overwhelmed employees usually have a hard time focusing on the tasks at hand. They might find it challenging to stay on one task for an extended period, or they might not be able to get work done efficiently because they are constantly distracted by the workload. The other impacts, such as stress and breaking relationships, negatively impact productivity too.

On a constant search for escapes

Overwhelmed employees usually find it hard to focus on tasks. They might be constantly distracted by the workload and search for getaways, such as watching TV, browsing the internet, or talking with friends. It distracts them from their work and reduces their productivity. Overwhelmed employees also tend to make more mistakes because they are not paying attention to details. You might find that absenteeism is higher among the employees who are struggling in your team. Overloading tasks can make employees feel unwell and unwilling to show p at work. Moreover, they might end up getting physical health issues too.

Impact on health

The physical health of overwhelmed employees usually suffers. They might experience headaches, poor concentration, and lack of energy. Work-related stress can use many health issues spanning employees’ mental and physical well-being, including lifestyle diseases such as high blood pressure, eating disorders, and mental illnesses like anxiety, among many others. Overwhelmed employees are also more likely to get sick because they are not getting enough rest and nutrition. It can have a big impact on their productivity, which in turn can lead to job losses or reductions in pay grade.

Demotivated and disengaged at work

If the workload is too heavy, employees become demotivated. They might feel stressed out and tired all the time, making it difficult for them to work productively. In addition, they may lose interest in their work and start feeling negative about their job, affecting team morale and performance. As a result, you might see some employees getting isolated and limiting themselves to their work solely. Their absence from brainstorming sessions would be conspicuous. Moreover, you will notice that they no longer raise questions or present innovative ideas for the team.

If you notice any of these signs, there is a good probability that your team might be feeling overwhelmed. The feeling of being overloaded at work brings many detrimental impacts on the team. Therefore, managers and leaders must take steps when these signs are observed. Next, let us understand why employees feel overwhelmed at work.

Why one feels overwhelmed does not come with a straight forward answer. While there can be many reasons, we have tried to list a few of the most common and plausible ones that can impact your team members.

Adapting to a change is difficult

When employees start a new job, they usually face a lot of change. It can be difficult for them because they might be unfamiliar with the new work schedule or how their team works. As a result, it is common for them to feel overwhelmed at first. Similarly, if an employee has taken up a new task that is typically not a part of their job, they might feel lost and unable to overcome the challenge.

Read more: 5 Tips You Need While Transitioning From Peer to Manager

Training is insufficient or lacking

Adapting to change becomes difficult when there is insufficient support to guide through those changes. For instance, if a new manager is left alone to supervise a team of five, they would have difficulty figuring things out without knowing the present processes and working styles prevailing in the team.

Read more: Finding The Missing Pieces: What Makes Leadership Training Successful

Culture is unsupportive

Some companies have unsupportive cultures, which make it difficult for employees to be successful. For example, it can happen if the company values team achievement more than individual achievement. In such a case, employees might feel overwhelmed because they do not know how to work in a team setting, and their achievements are not recognized or appreciated.

Constant changes in the team

Alternatively, an organization that is constantly changing can be very challenging for employees because they may not understand why certain decisions were made or what the future holds for them. Lack of clarity and support from supervisors can make employees overwhelmed. Although autonomy and delegation are encouraging for employees, they need to be balanced and situational. Some employees might need coaching before they can function independently.

Tight deadlines and resource crunch

In today’s fast-paced world, many companies have tight deadlines, and employees are expected to do a lot of work with few resources. It can make employees feel overwhelmed because they may not be able to cope with the workload or find it challenging to get results in a short period. Additionally, employees might find it overwhelming to use these tools if an organization does not provide adequate training and support for its new technology or software.

Bad planning and prioritizing

Some companies have lousy goals that are not based on any long-term vision. This can lead to employees feeling overwhelmed because they do not know the company’s overall goal or how they contribute to it. Additionally, if an organization does not provide clear and concise documentation on their work tasks, employees might feel lost and confused as to what they need to do next. On the other hand, the employees might not be adept at prioritizing and planning and end up in a circle of huge tasks. Smart goal setting is essential for handling several charges at once, which many employees need to master.

Overwhelmed Employee
As per a Deloitte study, overwhelmed employees are among managers’ top concerns, where 65% of the executives polled marked it as an urgent or important trend. However, in the second step, 44% conceded that they were not ready to handle overwhelmed employees directly. It sounds like a huge red flag for any organization, as managers are unsure of the ways to tackle a significant emerging issue.

When we are talking of overwhelmed employees, it is important to remember that there’s more to people than their tasks. They could be getting overwhelmed due to personal issues or issues in the work context rather than the work itself. This becomes a delicate yet essential conversation for managers to navigate with care. Let’s look at some steps that you can take.

Understand their concerns through one-on-one sessions

Often, an overloaded employee will not voice their concerns out loud. Instead, they will tend to keep these feelings bottled up inside. It can lead to frustration and workplace tension that can be hard to overcome. In order to help employees open up and share their thoughts and frustrations with a supervisor, it’s important to schedule regular one-on-one sessions. By listening carefully and addressing each issue head-on, you can provide the necessary support for employees in overcoming challenges. You need to focus on feedback and ask relevant questions during reviews to get to the issue’s root.

Now, here’s the thing: your team may not be open to sharing everything from the get-go. While this is happening, here are a few things that you can do to ensure that your team feels safe to confide in you when they are overwhelmed: 

  • Be vulnerable: As a manager, the first instinct is to be perfect and infallible, But this is as far from the truth as it can be, and your team needs to see this. By seeing a vulnerable side of you, team members would be able to relate and open up about their concerns much more quickly. 
  • Get one-on-one catch-ups right: One of the most common mistakes managers make is focusing solely on work-related issues during one-on-ones. Instead, use a personal approach to building solid relationships with your team. Take interest in their ideas and lives and be a genuine source of support. 

Build clarity in your daily engagements

You need to find a piece of information. You have ten huge files in front of you without a common or clear navigation system. Meanwhile, some bits and pieces of information are thrown at you randomly that may or may not be true and relevant. Does it sound annoying? That’s the average day in life for an employee of the 21st century – always connected to the internet and available because of remote working set-ups.

Studies show that people check their mobile devices up to 150 times daily. Yet despite employees being always on and constantly connected, almost three-quarters of employees have told Deloitte they cannot find the information they need within their company’s information systems.

As a manager, your actions need to solve this through: 

  • Ensuring a clear and systematic flow of information throughout the team 
  • Modeling effective working habits for your team, including work-life balance and taking breaks when needed 
  • Encourage a passionate approach toward work 

Recognize their achievements

Recognizing an employee’s achievements is an excellent way to motivate them. Managers can do it in several ways, including verbally thanking the worker for their hard work or awarding them bonuses or other rewards. It also helps to build morale and encourages employees to keep working hard. Giving the employees their due recognition and supportive words of affirmation will help them become more resilient in facing challenges. It will also show that their efforts are noticed and valued by seniors.

Balance autonomy and delegation with guidance

Delegation is key to keeping an overloaded employee motivated. While they should be given enough autonomy to do their job, the tasks they are assigned must be within the scope of their skill set and remain manageable. If employees feel overwhelmed or like they’re being pushed too hard, this will only set them back. It’s also important not to over-delegate tasks unnecessarily, as this can create even more work for the individual. Hence, managers ensure that they delegate and share autonomy reasonably to facilitate employee development and empowerment instead of leading them astray. Set up a culture where being busy is not seen as a badge of honour.

Practice efficient time management

The key to time management for overloaded employees is to be organized and have a plan. It means setting realistic deadlines for tasks, tracking progress regularly, and giving feedback when required. It’s also important not to overload the employee with too many tasks at once – break them down into smaller chunks to cope with them better. Also, ensure enough time is allocated in the day for rest and relaxation, as well as working on personal projects. This will help reduce stress levels and enable employees to focus on their work more effectively. Creating a balance and setting smart goals is the key to overcoming challenges.

A few things that you can try to help overwhelmed employees in your team are: 

  • Regular sprints and stand-up calls: Set up short calls to discuss priorities and progress. It encourages employees to share updates, their concerns get addressed at a fixed time, and they can return to work without being stuck over some queries. You can also set up a time limit on meetings in general. 
  • Use agendas: When a meeting is about to happen, put it into practice to share the agenda and key points ahead of time. It helps everyone catch up and leaves time for the primary discussion. 
  • Email-free hours: Your team can set up dedicated email-free hours to work without distraction. You can also extend this to include social media.
  • Time management activities: Efficient time management differs with working styles. Try your hand at some time management activities to find some interesting ways that could be a hit with your team. 

Help with stress management

When employees are overloaded, they are likely to experience increased stress levels. To help them cope with this stress and stay focused on their work, it’s essential to provide them with tools and resources for relief. It could include meditation techniques, counseling services, or even regular breaks. Additionally, supervisors should make time for team-building activities or fun outings each day to help break the routine and reduce boredom. Transforming the distress into positive stress (eustress) is the key for managers. Managers can help their employees overcome challenges while remaining productive by taking these steps.

Provide coaching and training as needed

Overloaded employees can benefit from coaching and training to help them manage their time, stress, and workload more effectively. It might include sessions on time management or organizational skills. Additionally, staff may need assistance developing specific skill sets required for their jobs. By providing support throughout the learning process, managers can enable their employees to develop the necessary knowledge and skills for success in today’s competitive environment. Moreover, developing a coaching leadership style also offers several benefits to managers.

Sometimes, it is the solution that becomes a source of stress. If your team does not have adequate or effectively organized training methods, your employees will likely head into trouble. As a manager, you can work with the HR and L&D functions to get things in order: 

  • Make the knowledge base accessible: Ensure that the information is available in a small number of steps, at all times, and in a format that is easy to consume. Moreover, prompt the L&D function to fill knowledge gaps with employee input. 
  • Use tech when needed and use it well: Many companies adopt digital training systems to scale up, but it goes nowhere because the training is often designed to be one-size-fits-all. Ensure that your team uses effective learning and working tools and resolves usability issues through digital upskilling.
  • Lead by example: You got stuck in being assertive. You got some training and felt some improvement. What’s the next step? Share your experience with your team. If you want your team to solve their issues by acting promptly, be the first one to do so and declare it. 
By the way, Risely helps you do it all. With an AI coach to answer your queries anytime, a skill center equipped to handle 50+ challenges, and customized learning journeys that cater to you, Risely is the AI co-pilot every effective manager needs. Sign up for free today to start your 14-day trial because we know you get overwhelmed, too, and that’s completely okay!

Employees who are feeling overwhelmed at work are often struggling with a lot of different things. By understanding the signs and symptoms of an overwhelmed employee, you can help them to get the support they need. In addition to this, we have noted some helpful tips on how to motivate an overloaded employee. By following these tips, you can help them regain their balance and return to work feeling refreshed and ready to take on the challenges ahead!

Are your one-on-one meetings not bringing you closer to your team? Check why.

Risely’s free one-on-one Meeting self-assessment for managers helps you build trust-based relationships with teams.


FAQs

How do you know if an employee is overwhelmed?

Signs that an employee is overwhelmed include decreased productivity, increased mistakes or errors, missed deadlines, a negative attitude, decreased engagement or motivation, physical symptoms such as exhaustion or headaches, and requests for help or support.

Why do people become overwhelmed?

People become overwhelmed when they feel that their demands exceed their ability to cope due to factors such as high workload, time pressure, lack of control or support, unclear expectations, or personal or emotional stressors.

What do you say to someone who is overwhelmed?

When speaking to someone who is overwhelmed, it’s essential to offer empathy and support, listen actively to their concerns, help them prioritize their tasks, and suggest strategies for self-care, such as taking breaks, delegating responsibilities, and seeking help when needed.

Is overwhelm the same as burnout?

Overwhelm, and burnout are related concepts but not the same. Overwhelming is a temporary state of feeling unable to cope with demands, while burnout is a chronic state of physical, emotional, and mental exhaustion resulting from chronic stress.


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