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Knowledge Base
One stop knowledge base for Leaders and Managers
AI and Leadership Development: Driving Synergy for Growth
AI and Leadership Development: Driving Synergy for Growth You know the frustration all too well. Your organization invests thousands in leadership development programs, yet three months later, those workshops feel like distant memories. A study by the Center for Creative … Read More
How Are AI Learning Platforms Transforming Leadership Development?
As an L&D leader, you’re likely familiar with this frustrating reality: 82% of organizations consider leadership development critical(1), yet only 14% feel prepared to deliver it effectively. Meanwhile, businesses collectively lose millions each year due to leadership gaps that traditional … Read More
Most Popular
7 Examples of Problem-Solving Scenarios in the Workplace (With Solutions)Read more01 Aug 2023 | 08 mins read
60+ Performance Appraisal Comments: Constructive Feedback for Growth
Read more20 Sep 2023 | 8 mins read
Read more20 Sep 2023 | 8 mins read
Editor's Picks
6 Future of Work Trends for Talent Leaders
Data-driven trends from exclusive interviews, reshaping how successful organizations will operate and compete.
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Building Skills and Connections: The Magic of Community Based Learning
Building Skills and Connections: The Magic of Community Based Learning In the rapidly evolving workplace, organizations recognize the importance of learning and development and the profound impact of community based learning. Traditional approaches to training and upskilling are expanding beyond … Read More
Fueling Growth: How Training Follow Up Transforms Knowledge into Results
Embarking on a learning journey is just the beginning. The actual value of any training program lies in its successful application and long-term impact. That’s where training follow up steps in—a vital process that bridges the gap between learning and … Read More
Excel in Customer Service: Mastering the Top 11 Call Center Skills
Excel in Customer Service: Mastering the Top 11 Call Center Skills Call centers are pivotal in customer interactions in today’s rapidly evolving business landscape. The effectiveness of these interactions hinges upon the skills and expertise of call center agents. From … Read More
Navigating New Beginnings: The Impact of a Buddy Program at Work
Navigating New Beginnings: The Impact of a Buddy Program at Work As organizations strive to create more inclusive and supportive work environments, innovative approaches to employee onboarding have gained prominence. One such approach that has gained traction is the “Buddy … Read More
Unlocking the Secrets of Workforce Management in a Call Center
Unlocking the Secrets of Workforce Management in a Call Center Maintaining a well-oiled call center in the dynamic world of customer service is pivotal for delivering exceptional experiences. At the heart of this operational excellence lies effective workforce management. As … Read More
10 Smart Hacks to Master Persuasion Skills for Managers
10 Smart Hacks to Master Persuasion Skills for Managers Managers have a multitude of responsibilities. From ensuring the smooth functioning of their team to driving business results, they need to be skilled in many things. One essential skill that often … Read More
How To Improve Written Communication Skills In the Workplace: 5 tips
How To Improve Written Communication Skills In the Workplace: 5 tips Having written communication skills is a must for every manager. In today’s fast-paced world, communication skills are vital to your success. Effective communication skills help you make sound decisions, … Read More
8 Strategic Thinking Examples to Help You Succeed
Strategic thinking is an essential skill that leaders and managers must possess to steer their teams toward success. It involves analyzing situations, identifying opportunities and risks, and developing innovative solutions that align with the organization’s goals and objectives. This blog … Read More
Strategic Thinking In Leadership: Secrets To Success From 5 Leaders
Leadership is more than just managing people and resources. It’s about having a vision for the future and developing a plan to achieve it. That’s where strategic thinking comes in. Strategic thinking is the ability to see the big picture, … Read More
6 Steps To Effective Problem-Solving Training For Managers
6 Steps To Effective Problem-Solving Training For Managers As a manager, have you ever found yourself faced with a complex problem that you couldn’t seem to solve? Perhaps you’ve encountered a challenge that required a new perspective, or maybe you … Read More
6 Hacks to Master Persuasive Communication for Managers (with Examples)
6 Hacks to Master Persuasive Communication for Managers (with Examples) Have you ever found yourself in a situation where you needed to convince someone to see things your way? Maybe you were trying to persuade your boss to give you … Read More
6 Steps To Develop A Problem-Solving Mindset That Boosts Productivity
As a manager, you understand your problem-solving ability is critical for success. Whether dealing with a difficult employee, meeting a tight deadline, or navigating a complex project, effectively identifying and addressing challenges is essential to meeting your objectives. But how does … Read More