Why Decision-Making is Important

11 Reasons Why Decision-Making is Important in Management

“Truly successful decision-making relies on a balance between deliberate and instinctive thinking.”

– Malcolm Gladwell
Decision-making is one of the central processes for any team, more so for the managers and leaders. But why is that? What makes decision-making one of the most critical skills for leaders? As Malcom Galdwell’s quote says, decision-making needs you to bring in the best of both worlds – your gut instinct and your mind. Rely on either too much, and you are at risk. It happens because most of our decisions as leaders carry a heavy impact. As managers and leaders, your choices can catapult teams to success or push them into the sandbox. This potential for change is what gives decisions the importance they hold.

This blog post will uncover eleven reasons why decision-making is important. But before that, there’s a quick round of what decision-making entails to figure out what the fuss is all about! Ultimately, we also identify the characteristics of effective decision-making to help you sharpen your processes and get on a journey of professional growth confidently.

Why decision-making is important for the managers?

Before jumping on, let’s think briefly: where do managers make decisions? The list would start slow and appear endless. Managerial decisions impact strategies, team performance, resource allocation, goal-setting, and team members’ careers, to name a few things.

By making sound decisions, managers can drive their teams forward and ensure they are well-positioned to succeed in a constantly changing environment. On the other hand, wrong choices can hurt teams quickly, too. Hence, recognizing the importance of decision-making in workplaces is crucial to succeed as a manager.

In an era where AI and advanced technology are touted as the most significant threats to employment, safer jobs rely on hard-to-replicate skills, such as decision-making. Decision-making in management that combines a data-driven approach with expertise and experience is the cornerstone of such effectiveness. As the world moves toward a more digital workplace, skills like decision-making are becoming more important, as the US’s National Bureau of Economic Research noted in a paper by David Deming.

11 Reasons Why Decision-Making is Important in Management

The critical skill of decision-making derives its importance from its wide-ranging impact. Think of your typical day as a manager and the number of decisions you consciously and unconsciously make. It could be about sharing a message with your team, adding a new strategy to your plan, or choosing a new way to manage deadlines. The areas are vast, and thus, your decisions become all the more important. Let’s explore some of these aspects below to outline the importance of decision-making for managers. effectively:

Allocating the Resources Right

Resource allocation is one of the most crucial areas that a manager oversees. It includes allocating resources for the various projects that the team may be handling, along with internal budgets and support for the team through training and other development opportunities. Allocating these resources effectively ensures that teams can achieve and exceed their deadlines on time. On the other hand, mismanagement of resources can lead to waste or shortages – both of these scenarios hurt teams.

For example, a marketing manager needs to allocate budgets for various campaigns that their team has proposed. Suppose they make the right decision and give adequate funding to the projects that are likely to succeed, such as targeted advertising for their audience. In that case, their team can obtain a positive ROI. Conversely, investing in the wrong channels creates liabilities. It leads to a wastage of resources that the team worked hard to get.

Solving Problems Effectively

A manager’s time goes into solving problems that can hold back their teams. And how does the problem-solving process go about? You need to look for solutions and decide the best course of action for your team. Again, the decision may not be cent percent right; the key lies in picking the best from the available options through analysis.

Let’s return to the marketing manager we met in the first point; if she identifies that her team cannot submit work on time, she must attempt to improve this situation. She can look into some options here – should the deadlines be more relaxed? Or does the team need help in managing their time better? Choosing a plan here and acting on it involves making a decision that impacts multiple people in an attempt to solve a problem, as many managers do daily.

Identifying and Grabbing Opportunities

As the faces of teams, managers must know when to spot and grab an opportunity. Quick decision-making based on mental models and solid analytical abilities enables managers to get these decisions right. It could involve entering new markets, launching new products, or investing in new technology. By taking advantage of these opportunities, managers can drive their teams forward and improve their competitiveness.

Goal achievement

Achieving goals is the hallmark of a manager’s success. Decision-making skills are present at every step of the goal-setting process, from choosing which goals to pursue to the strategies applied to achieve them. 

Suppose a project manager is working with tight guidelines. At this stage, they must choose which tasks and activities to prioritize for the team and which can be skipped. Moreover, the project manager needs to consider the risks and challenges involved in this process and choose an action plan accordingly. By making informed decisions, managers can align their actions with their goals and ensure that the team moves in the right direction.

Conflict Resolution at Work

Conflicts can arise in any workplace, and effective decision-making by managers is crucial for conflict resolution. Effective decision-making in the conflict resolution process involves understanding the situation from different perspectives and choosing the most mutually beneficial solutions. Whether it is a dispute between employees or departments, managers must be able to make fair and effective decisions to maintain a positive work environment and avoid negative consequences.

For instance, HR professionals need to mediate conflicts arising from employee relations issues. Suppose a team member accuses another of not putting in effort at work. In such a scenario, the manager needs to hear both sides and define a course of action. They can inform the first team member about a rational workload and discuss improved time management with the other. 

Motivating Employees

Putting employee motivation and decision-making in the same equation seems absurd at the outset. But here’s the deal – your decisions impact how your employees perceive work. Picture this: a manager decides everything by themselves. They like a particular strategy, so the team goes that way irrespective of concerns about extra workload or lack of resources to carry it out effectively. You get a team of disgruntled and unhappy employees because their manager’s decisions are unhelpful.

On the other hand, think of a manager who makes thoughtful choices. They can invite team members to contribute via ideas and explain the rationale behind decisions when they seem too far-fetched. Good decision-making by managers can improve employee motivation and satisfaction by giving them space and creating trust. It can increase productivity and performance and help retain top talent.

Managing Risks for Your Team

Decisions are a critical factor in determining how much risk your team faces. When managed well, risky situations can be navigated effectively to create opportunities. But, mismanagement of risk can heavily jeopardize teams, making decision-making regarding risk a crucial function of any managerial role.

Effective decision-making in management is essential for controlling risks that may impact the team. It could involve assessing financial risks, regulatory compliance risks, or operational risks. Managers can mitigate risks and ensure their team’s long-term success by making informed decisions.


The importance of decision making is most aptly visible when managers need to lead transformations. The business world is constantly changing, and managers must be able to adapt to these changes. Effective decision-making enables managers to be flexible and responsive to changes in the marketplace, technology, and other external factors. By making informed decisions, they can ensure that their team remains competitive and successful over the long term.

The role of adaptability became all the more apparent over the recent year when the pandemic induced rapid changes in the way of working adopted by many organizations. Managers who could foresee the challenges and come up with quick solutions in the face of uncertainty were able to safeguard their teams to a greater extent.

Read more: 5+ Examples Of Adaptability In The Workplace For Leaders

Improved communication

Getting communication right as a manager is a tricky business. While you have to ensure that the team understands your vision and shares your ideas, only some things can be communicated at all times. It’s a delicate balance – communicate too little, and you have a confused team; communicate too much, and your team now has a vast deal of information with little use for it.

Add to it the prevalence of communication barriers that can make a mountain out of a molehill. Thus, choices regarding communication matter a lot for any management professional. The question is not simply of to be or not to be – it’s a broader idea. Choosing the right mode of communication, the suitable frequency, and adapting to situational and personal needs are just a few aspects.

Increased efficiency

Efficiency happens when things are set right. Things and processes are put right in place through managerial decisions. Choosing the proper workflows and structures can significantly impact your team’s productivity and efficiency. The key is to prepare the base correctly so that your team members can go through the process perfectly in every instance.

Of course, sometimes you do go astray. However, effective decisions that consider multiple perspectives balance stakeholders well and consider the various forces impacting the team to enable greater efficiency. Managers who recognize the importance of decision-making can contribute to developing more efficient teams. It is because they understand the critical touch points, have analytical abilities to supplement good decisions, and have skills to execute them. Effective decision-making enables managers to streamline processes and increase efficiency within their team.

Better teamwork

Decision-making is, more often than not, not a top-down process. Instead, as a process that impacts many, it considers many, too. And that’s where the role of decision-making in teamwork gets outlined. When managers know the importance of decision-making, it can improve teamwork and collaboration within the team. It happens because they are open to ideas and involve the team at various stages.

For instance, a manager can ask each team member to propose an idea for their next marketing campaign. Finally, they pick a few with some modifications and a consensus. Participation, mutual trust, and healthy relationships are enhanced in such decision-making processes. Conversely, imposing decisions and not communicating them can lead to disruptions and resentment in the team.

What are the Characteristics of Decision-Making?

  • Rational thinking: Rational thinking is a crucial characteristic of effective decision-making. It involves analyzing data, weighing the pros and cons, and considering different options before deciding. Managers must use logical reasoning and critical thinking to make informed decisions that align with their team’s goals.
  • Process: Decision-making is a process, not a one-time event. It involves gathering information, generating options, evaluating alternatives, and implementing the chosen solution. Managers must understand and follow a structured decision-making process to ensure that all relevant information is considered and that the best decision is made.
  • Selective: Effective decision-makers are selective in their approach to problem-solving. They prioritize the most critical issues and allocate resources accordingly while disregarding matters that are less important or have lower priority. This helps them to focus their efforts and make the most impact.
  • Purposive: Effective decision-making is purposive, meaning a clear purpose or goal guides it. Managers must understand the purpose of their decisions and ensure that their actions align with their team’s goals. This helps to ensure that decisions are made with the right objectives in mind and that the team is moving in the right direction.
  • Positive: Positive decision-making is a process that involves making decisions that result in a positive outcome. Managers must focus on opportunities, seek solutions that benefit the team, and take a proactive approach to problem-solving. They can drive their team forward and achieve their goals by making positive decisions.
  • Commitment: Effective decision-makers must be committed to their decisions. They must have the courage to make tough decisions, even when the outcome may be uncertain. By being dedicated, they can ensure that decisions are implemented effectively and that the team moves forward.
  • Evaluations: Effective decision-making is a process that involves ongoing evaluations and assessments. Managers must continuously evaluate their decisions’ outcomes and make necessary adjustments. By regularly assessing their findings, they can ensure that they are making the right choices and that their team remains competitive and successful over the long term.

How to Make Effective Decisions? Tips for Managers

  • Reframe the problem: Reframing the problem can help managers to look at it from a different perspective and consider new solutions. By reframing the problem, managers can broaden their thinking and identify more innovative solutions.
  • Make evidence-based decisions: Effective decision-making is a process that involves relying on data, research, and other forms of evidence to inform your choices. Managers should gather and analyze relevant data to make informed decisions and minimize the risks associated with their choices.
  • Challenge the status quo: Managers should be willing to challenge the status quo and consider new and innovative solutions. By breaking away from traditional thinking and considering new approaches, managers can find unique and practical solutions to problems.
  • Get an outside perspective: Seeking the advice and views of others can help managers to broaden their thinking and consider new ideas. However, it’s also important to trust yourself and your instincts when making decisions.
  • Develop an eye for risk: Good decision-makers have an eye for risk and can assess potential risks associated with different choices. They weigh each option’s potential risks and benefits before making a decision to ensure that they make choices that are in the best interests of their team.
  • Let go of past mistakes: Effective decision-makers don’t dwell on past mistakes but instead learn from them and move forward. By letting go of past mistakes, they can focus on the present and make better decisions in the future.
  • Be honest with yourself: Effective decision-makers are open about their strengths, weaknesses, biases, and limitations. They understand that they are not perfect and are willing to admit when they need help. By being honest with themselves, they can make decisions grounded in reality and free of self-deception.


In this blog post, we discovered eleven reasons why decision-making remains among the most vital skills for a manager. Starting from understanding the crucial role and continuity of decision-making as a central ability to navigate a changing world, we delved deeper into the various reasons that uphold the importance of decision-making in the 21st century and beyond.

For managers, decision-making is not merely about choices. Instead, it is a matter of the impact they can create through these actions. As we noted in the characteristics of decision-making, it’s not just a one-stop action. Decision-making is a continuous exercise to ensure relevance and success for professionals through the ages. To ensure you take advantage of this crucial skill, we recommend taking a free self-assessment by Risely. It helps you discover the minute areas that impact your talents and provides precise solutions.

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Importance of Decision Making FAQs

Why is decision making important in leadership?

Decision-making is crucial in leadership as it guides the direction of the team and organization. Leaders must make informed choices to achieve goals, inspire confidence in their team, and navigate challenges effectively.

Why is decision making important in the workplace?

In the workplace, decision-making impacts productivity, teamwork, and organizational success. Effective decision-making ensures efficient resource allocation, problem-solving, and a positive work environment, leading to improved performance and employee satisfaction.

Why is it important to make a good decision?

Making good decisions is vital as it directly impacts outcomes and consequences. Good decisions enhance productivity, build trust, and achieve desired results. Conversely, poor decisions can lead to wasted resources, missed opportunities, and negative repercussions for individuals and the organization.

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