Burnout

Call Centre Burnout

7 Ways to Identify and Avoid Call Centre Burnout

7 Ways to Identify and Avoid Call Centre Burnout Working in a call center can be both rewarding and challenging. The fast-paced environment, high call volumes, and demanding customers can take a toll on even the most resilient individuals. That’s … Read More

burnout in managers

An essential guide to saving your team from burnout

An essential guide to saving your team from burnout Too much work, little time, and no balance can lead to burnout. It’s a condition that affects both individuals and teams, and it’s something that needs to be managed carefully if … Read More

Absenteeism

Fighting Absenteeism: 10 Major Steps To Take As A Manager

Fighting Absenteeism: 10 Major Steps To Take As A Manager The absenteeism of team members is not just a nuisance for managers but also costly for the team. By understanding absenteeism and its causes, managers can take steps to prevent … Read More

Toxic Manager

What is a toxic manager and how to never become one?

What is a toxic manager, and how to never become one? As a manager, it’s essential to be aware of the signs if you’re becoming toxic. Suppose you can identify the signs early on and take the necessary steps to … Read More